Thank you for your response, we appreciate hearing our guests thoughts on recent stays. I'm happy to hear that our team was able to make this a truly delightful stay for you. We hope to see you again, until next time, stay safe and have a wonderful 2023!

Thank you Jose for your review of your stay with the Residence Inn by Marriott in beautiful Flagstaff! We are glad you enjoyed your time with us and we hope to see you again the next time you are in Northern Arizona!

Muchas gracias para tu revision! Estamos felices de que haya disfrutado su estadía con nosotros.Gracias por seleccionar nuestro hotel. Qué tengas un lindo día!

Thank you so much for your review! We are so happy that you enjoyed your stay with us. Thank you for choosing the Residence Inn by Marriott and we hope to see you in the future next time you are in Northern Arizona! Additionally, if you ever book with us, please let us know any room preferences so we can better service you :)

Hello Alba! Thank you for your response! We are sorry you didn't like the bed and I will note it to our management and housekeeping. We are getting brand new beds for the 2024 fiscal year and hope the next time you stay, the bed will be more to your liking! That said, we appreciate any feedback since it helps us improve our product! Thank you for choosing Marriott and we hope to see you again.

Hello Ephraim! Thank you so much for your review of our hotel! We are glad you enjoyed the space and appreciate that you found the room to be clean and the location to be convenient! Those are two things we pride ourselves on. On behalf of the entire Residence Inn team, I want to say thank you for choosing Marriott and we hope to see you again!

Thank you Debra for your post-stay response. We appreciate all reviews and are so happy we met your accommodation needs. We hope you have a safe journey to your next destination and thank you for choosing the Residence Inn by Marriott in lovely Flagstaff, Arizona! We hope to see you again!

Thank you Kelly for your post-stay review! We absolutely love to hear when our staff members get special shout outs and will let Josh (and especially Rudy) know just how much you appreciated their assistance. Have a wonderful day and thank you for choosing the Residence Inn by Marriott in Downtown Flagstaff, Arizona.

Hello Linda! We thank you for your response! We apologize we didn't explain the room features, that is our fault completely and we will inform guests who check into these room types on how to work the switches so they are not as mystified. We hope you stay again and next time if you book, please let us know how to better prepare for you! We can place you in quieter areas, higher floors, away from elevators and exits...Whatever you want we always try our best to honor as many guest requests as possible. Otherwise, we are glad you enjoyed the space and hopefully rates are kinder. Our hotel definitely can have high rates, especially on weekends and holidays. That said, thank you so much for choosing our hotel and for choosing Marriott!

Hello Myriah!Thank you so much for your review! We are glad you and your family enjoyed your stay and yes, we do tend to have lots of travelers with their better halves :) You would think the Pet fee would deter but they are willing to pay that. Maybe we will enact some policy changes for 2024! We thank you for choosing Marriott and thank you so much for your review. We are always appreciative when guests leave responses...Especially good ones :)

Thank you so much for your positive review of our hotel! We are glad you had a pleasant stay with and we hope you come back next time you find yourself in Northern Arizona! Have a wonderful rest of your holidays and happy new year!

Thank you for your guest response! We are so glad you and your family enjoyed your stay with us. We especially love when kids love our hotel...There is just something nice about the approval of kids :)We hope you come back again next time you find yourself in Flagstaff, Arizona. Have a wonderful Holiday season and a joyous New Years!

Hello Moriah! We are glad you enjoyed your stay with us! We hope to see you the next time you are in Flagstaff, Arizona. Have a wonderful rest of your holiday season and we hope to see you again! Happy New Year!

Hello Lisa! Thank you for your response to the post-stay review! We are so glad you enjoyed your stay and we hope to see you the next time you are in Northern Arizona. Have a wonderful remainder of your holiday season and Happy New Year!

Thank you so much for your response! We are so glad that you love staying at our hotel and we hope you always stay here when you come to Flagstaff. If you have any particular room requests in the future, please call us directly and we will be more than happy to accommodate you the best we can. Thank you for choosing Residence Inn- Downtown Flagstaff by Marriott.

Thank you for your feedback, we are glad you enjoyed your stay!

Thank you so much for your guest response Post-Stay review! We are so glad you had a great stay with us and we hope you come back the next time you are in town. Have a wonderful holiday season and thank you for choosing Residence Inn by Marriott.

Thank you so much for your review! We appreciate all feedback and will inform our agents to get the guest's name right! Have a great day! Thank you for choosing Marriott.

Thank you Richard for your response! We are so happy you had a pleasant experience with us. We truly appreciate any feedback our guests give us and positive reviews tell us we are on an even keel. Thank you for choosing Marriott and we hope to see you again the next time you are in Flagstaff. Have a great holiday season!

Hello, Thank you so much for your positive feedback, we truly appreciate it! We are happy you enjoyed your stay and hope we can provide you with an excellent stay again next time you are in flagstaff!

Thank you for your feedback, we truly appreciate it!

Hello Michael, thank you for your response! We appreciate all reviews as it helps us improve our guest satisfaction. It's a bonus when the review is positive :)We are glad you enjoyed your stay with us and we hope you come back again soon! Thank you for choosing Residence Inn - Downtown Flagstaff by Marriott. Cheers!

Thank you for your guest post-stay review of our hotel! We are always happy to hear when our guests have a satisfactory stay, it lets us know we are hitting all the marks we need to. Thank you for choosing Residence Inn in Historic Downtown Flagstaff and we hope to see you again the next time you are in Northern Arizona.

Hello Kara! On behalf of the hotel, we would like to apologize for not having the pool open when you wanted to use it. We understand how disappointing that is, especially with kids that just want to go to the pool (I was one of those kids!). We did inform our management team to reach out and we did waive that parking at least. With 3rd party reservations, unfortunately we can't modify the rates otherwise we would take some off the rate. If you are a member with Bonvoy, let us know. We can send some points if that might help a little. Aside from the pool, I hope everything else was up to Marriott standards. Disappointed guests are the last thing we want and we hope you stay with us in the future so we can make a better impression. When you do book, please give us a call so we can make sure everything is perfect for you the next time around. Any feedback is good feedback and we thank you for your response and have a wonderful day. Thank you for choosing Residence Inn - Downtown Flagstaff by Marriott.

Thank You for staying with us, we are glad you had a great stay, and hope to see you again. Thanks Again.

Thank you for your review, Ronnie! We are so happy you enjoyed your stay with us in downtown Flagstaff. We appreciate you and we hope to see you the next time you are in Northern Arizona. Apologies for the maps issue. The orientation is a bit counterintuitive, I agree.

Thank you so much for your response! We appreciate any and all feedback from our guests. We are glad you had a pleasant experience at our hotel and we hope you always come back and stay with us then next time you come to Northern Arizona. Thank you for choosing Residence Inn - Downtown Flagstaff by Marriott.

Thank you for your response and we hope you stay with us again in the future! We love to know where we can improve, no matter how little and every bit of encouragement is appreciated. We hope you stay with us again the next time you are in Northern Arizona!

Thank you so much for taking the time to let us know you enjoyed your stay with us! Feedback of any kind is greatly appreciated, but positive reviews let us know we are doing a good job in proving a great experience for all guests of the Residence Inn in downtown Flagstaff. We hope to see you again and thank you for choosing Marriott.

Thank you Kelly for your response! We are so happy you have a great stay and you enjoyed our pillows :) We hope you come again next time you are in Flagstaff. Thank you for choosing Residence Inn by Marriott in historic Downtown Flagstaff.

Thank you Gordon for your response! If there is anything that we can do even a little better, please let us know! We are open to feedback no matter what as it helps us improve our guest experience and keeps them coming back! Thank you for choosing Residence Inn - Downtown Flagstaff and please come again next time you are in Flagstaff.

Thank you for your response Kristina! We are so happy you enjoyed your stay at our hotel and we hope you come back again in the future! Furthermore, thank you so much for choosing Marriott.

Thank you for your review, I am glad that you had a great stay, and we hope to see you again when you are back in Flagstaff.