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Bewertungen von Rodeway Inn Farmington

2 out of 5
Rodeway Inn Farmington
1601 E Broadway St, Farmington, NM

Bewertungen

5,2
56 von insgesamt 444 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
71 von insgesamt 444 Gästebewertungen haben eine Bewertung von 8 - Gut" "
75 von insgesamt 444 Gästebewertungen haben eine Bewertung von 6 - Okay" "
98 von insgesamt 444 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
144 von insgesamt 444 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

5,2/10

Sauberkeit

6,4/10

Personal & Service

4,6/10

Ausstattung

4,8/10

Zustand der Unterkunft

4,8/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Holger

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 1 Nacht im September 2023
Antwort von Angie am 9. Sept. 2023
We appreciate your feedback, it is very important to us.

4/10 – Schlecht

Anton

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Günstiges Hotel
Hotel günstig aber alte möbel, kein WLAN und schlechtes Frühstück
Aufenthalt von 2 Nächten im April 2019
Antwort von Angie am 4. Mai 2019
We appreciate your Feedback, it is very important to us.

10/10 – Hervorragend

Guenter

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Perfektes Motel
Das Motel ist sehr schön, man sollte nicht die Zimmer im untersten Stockwerk wählen, denn dann schaut man von unten nur auf Autos. Gut hat uns gefallen, dass kein Teppichboden im Zimmer war.
Aufenthalt von 1 Nacht im April 2019
Antwort von Angie am 5. Apr. 2019
We appreciate your feed back, it is very important to us.

8/10 – Gut

Anja

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Komfort des Zimmers
Etwas abgelegenes Hotel aber ruhig
Gemütliches Hotel etwas abgelegen von den Geschäften. Jedoch sehr sauber und ruhig. Die Zimmer sind etwas klein und es waren viele Arbeiter (Montage) zugegen

2/10 – Ungenügend

Tammy

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Staff were nice, no lightbulbs in any of the lamps when we first got there. hotel run down carpet, walls paint peeling. But what was really gross was the mattresses. OMG do yourself a favor and don't pull back the sheet to look at the mattress. I've seen cleaner mattresses on the side of the road or in the mesa. Pay an extra 50 bucks and go to the next hotel.
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Barbara

Mit Haustieren gereist, Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
We have stayed here for quite a while. This time we were pleasantly surprised. The entire property had been updated!!!! The lobby was bright and cheerful. The lady at the desk was smiling, professional and courteous. The room was spotless. There were no holes in the walls. The linen were clean. Towels were clean, fluffy and smelled like they were freshly washed. Breakfast I had a slight issue. There was less options available. I can definitely look the other way as this was the only negative. We were so pleased that we will continue to visit here when we drive through once a qurter. Almost forgot. The best sleep we had here ever. Like sleeping on a cloud.
Aufenthalt von 1 Nacht im April 2024
Antwort von Bhavesh am 2. Mai 2024
Dear Barbara,Thank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn.We sincerely appreciate and value your feedback as a member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Bhavesh Patel

4/10 – Schlecht

Robert, Albuquerque

Mit dem Partner gereist
Verbesserungswürdig: Ausstattung
Old carpet. Amateur installation of moldings and caulking. Property feels creepy. Employee we dealt with was perfectly pleasant and helpful
Aufenthalt von 1 Nacht im April 2024
Antwort von Bhavesh Patel am 24. Apr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with cleaniness . Your satisfaction is important to us as a valued member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us.We hope for an opportunity to properly host you in the future.Sincerely,Bhavesh Patel

2/10 – Ungenügend

David

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The building is in a state of disrepair both outside and inside. The nonsmoking room that I reserved smelled like cigarette smoke and even with the window open, the smell was unbearable. The heater/air conditioner had a warning light that the filter needed cleaned. The bathroom door would not close due to extensive damage to the core of the door. The window did not have a screen or a lock on it. The bedside lamp had damage to the AC outlets at the base. There were extensive cigarette burns on the bathroom counter, toilet, as well as the desk in the room. During the night, car alarms went off in the parking lot and guests arriving late were noisy entering the building. The outside door did not lock, and the use of a key card was not needed to enter the building. The drain on the bathroom sink was slow to drain and the bathtub was missing the strain cover at the drain. The bathtub had been damaged and glued back together. This is great example of you get what you pay for, I paid for a cheap room and that is exactly what I got.
Aufenthalt von 1 Nacht im April 2024
Antwort von Angie am 21. Apr. 2024
We're pleased to have you as our member. However, it's regretting to know that the rooms were not feeling safe and things were broken. Feedback like yours is greatly appreciated because it serves as our guidance as the management aims to provide excellent accommodation while enjoying Farmington's picturesque attractions. Should you need additional support, please do not hesitate to reach out to us. It's our hope that you'll choose to stay with us again next time you visit the city. Sincerely, Angie

2/10 – Ungenügend

Danielle

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
My non smoking room smelled of smoke. The front desk girl asked me to trade rooms while I was walking into my room because the tv was broken. Well the tv was jacked up in my room too. She promised to come back with a new key card and did not. The bed is super hard and you can hear everything even the people accross the hall. So if you dont care about cleanliness, comfort, or sleep then book it.
Aufenthalt von 1 Nacht im März 2024
Antwort von Angie am 8. Apr. 2024
Dear DanielleThank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us.We hope for an opportunity to properly host you in the future.

6/10 – Okay

Jeremy

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I checked in and was really excited to get to my room then I Realized they don’t have an Elevator so I went up the stairs got to my room opened the door and got a big boost of humidity the room was so hot it felt like a sauna or sweat lodge so I opened the door the room was still really messy and the air conditioning didn’t work but the bed and everything else was ok but I can tell the property manager don’t keep up with the facility before I left the next day the alarm went off for no reason at all it was a high pitch beep that lasted a few minutes all and all I would say I rate my experience at Roseau inn in Farmington NM a 5 out of 10 at least the beds were clean and neat that’s why I gave it a 5
Aufenthalt von 1 Nacht im März 2024
Antwort von Angie am 2. Apr. 2024
I want to apologize for failing your expectations, we will use this information, and thank you for your feedback, it is essential to us.

6/10 – Okay

Cheyenne

Gut: Sauberkeit
Rude front desk
Aufenthalt von 7 Nächten im März 2024
Antwort von Angie am 2. Apr. 2024
Thank you for your feedback, it is very important to us.

2/10 – Ungenügend

Donald

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
No hot water
Aufenthalt von 1 Nacht im März 2024
Antwort von Angie am 9. März 2024
Dear Donald,Thank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We were working on our water heater at the time of your stay, glad to notify you that now it is all good. hope to see you soon to experience better stay.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us,We hope for an opportunity to properly host you in the future.Sincerely,Bhavesh PatelManager

10/10 – Hervorragend

Cheyenne

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
To be honest this place is not as bad as what they seem the room looked very nice and updated. The staff were very helpful and the say was just pleasant.
Aufenthalt von 2 Nächten im März 2024
Antwort von angie am 9. März 2024
Dear Cheyenne,Thank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.Sincerely,Bhavesh PatelManager

2/10 – Ungenügend

Dalton

Mit dem Partner gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The staff was really nice and the breakfast was great, but didn't get any sleep last night because this drunk guy kept trying to get into our room he knocked and knocked and knocked and knocked and knocked and knocked. Multiple times told him to leave too much about it so we had to just stay awake all night no sleep wasted my money on that room when I could have slept in my car and got a good night's sleep.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Bhavesh am 20. Feb. 2024
Dear Dalton,Thank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations for good rest. Your satisfaction is important to us as a valued member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us.We hope for an opportunity to properly host you in the future.Sincerely,Bhavesh PatelManager

10/10 – Hervorragend

Kayla

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Angie am 17. Feb. 2024
Dear Kayla,Thank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn.As a member, you are truly valued.Your feedback about our property is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.Sincerely,Bhavesh PatelManagerRodeway Inn

10/10 – Hervorragend

Paul

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Angie am 17. Feb. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn.As a member, you are truly valued.Your feedback about our property is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.Sincerely,Bhavesh PatelManagerRodeway Inn

10/10 – Hervorragend

Marcella

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Farmington get away
Bathroom condition needed attention. Door knob was broken and 2 screws were exposed from the wall where hair dryer was.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Angie am 29. Jan. 2024
Dear Marcella,We really appreciate you for taking time out for the positive feedback and to report the issues, that would give us chance to improve the quality of of our rooms.

2/10 – Ungenügend

Steven

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Angie am 17. Feb. 2024
Dear Steven,Thank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with quality and service. Your satisfaction is important to us as a valued member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us.We hope for an opportunity to properly host you in the future.Sincerely,Bhavesh PatelManagerRodeway Inn

2/10 – Ungenügend

CHARLES

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The place was not only filthy dirty, but someone tried to break into our room while we were there as there was no lock on the window, and we were in the garden level. They just open the window and stuck their head and shoulders, and never had that happen before.
Antwort von Angie am 29. Jan. 2024
Dear Charles, Please accept my apology on behalf of our entire team for failing your expectation on cleaning and safety, your feedback is very important to us and I will take your concern to our management team to fix this issue right away.I hope you will give us another chance and consider staying with us in future to serve you again.

8/10 – Gut

Troy

Mit einer Gruppe gereist
More pillows would be nice
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Angie am 17. Feb. 2024
Dear Troy,Thank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn.As a member, you are truly valued.Your feedback about our property is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.Sincerely,Bhavesh PatelManagerRodeway Inn

2/10 – Ungenügend

CHARLES

Mit Haustieren gereist, Mit der Familie gereist
The room is filthy and someone tried to break in through the window !
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Angie am 22. Jan. 2024
It is good to receive your response to our survey.While we appreciate that you find the rates favorable, we are saddened to know that you were not pleased with the state of our accommodation at that time. The satisfaction of our members is our main concern and the hotel management has been notified of your feedback.We would be happy to have another opportunity to welcome you back.

2/10 – Ungenügend

Maranda

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Angie am 17. Feb. 2024
Dear Maranda,Thank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with quality and service. Your satisfaction is important to us as a valued member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us.We hope for an opportunity to properly host you in the future.Sincerely,Bhavesh PatelManagerRodeway Inn

8/10 – Gut

Alloitt

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Angie am 22. Jan. 2024
We really appreciate your valuable time to send us feedback, it is very important to us. Hope to see you soon.

2/10 – Ungenügend

JOHN, MALAD

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
This is a drug den. there was vomit on our flooor our key did not work . Someone knocked on the door at after midnight and trying to buy meth from us . Also there was hookers roaming the halls very unsafe
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Angie am 22. Jan. 2024
It is good to receive your response to our survey.While we appreciate that you find the rates favorable, we are saddened to know that you were not pleased with the state of our accommodation at that time. The satisfaction of our members is our main concern and the hotel management has been notified of your feedback.We would be happy to have another opportunity to welcome you back.

2/10 – Ungenügend

tiffany

Mit Haustieren gereist, Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The heater didn't work the TV was on the wall up towards the ceiling and there was no remote the room was disgusting there was poop on the toilet and the owner's dogs ran free and one of them almost attacked one of my dogs I will never stay there ever again
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Angie am 22. Jan. 2024
It is good to receive your response to our survey.While we appreciate that you find the rates favorable, we are saddened to know that you were not pleased with the state of our accommodation at that time. The satisfaction of our members is our main concern and the hotel management has been notified of your feedback.please accept my apology on behalf of our entire team for failing your expectation.We would be happy to have another opportunity to welcome you back.

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
We enjoy staying here. Quiet. Clean.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Angie am 22. Jan. 2024
We really appreciate your feedback, I will share this with out staff members to encourage them to keep giving better service to all of our guest.

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Quiet. Clean.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Angie am 22. Jan. 2024
Always appreciated positive feedback from our guest, It is good to receive your response to our survey.While we appreciate that you find the rates favorable, we are so happy to know that you were pleased with the state of our accommodation at that time. The satisfaction of our members is our main concern and the hotel management has been notified of your feedback.We would be happy to have another opportunity to welcome you back.

10/10 – Hervorragend

Delbert

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Angie am 22. Jan. 2024
It is good to receive your response to our survey.While we appreciate that you find the rates favorable, we are happy to know that you were pleased with the state of our accommodation at that time. The satisfaction of our members is our main concern and the hotel management has been notified of your feedback.We would be happy to have another opportunity to welcome you back.

8/10 – Gut

Ray

Mit der Familie und kleinen Kindern gereist, Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung
Stay wasn’t to bad for a family of 7. 23 got 2 rooms(non-smoking) but the hallway when you walk in smells like smoke or just a weird smell . One of the door handle seemed to be broke and loose. Oh ya bfast was just cereal and toast. As for the Rooms they were clean and comfortable. It wasn’t a bad stay for a late night rental and to be gone in the morning.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Angie am 22. Jan. 2024
It is good to receive your response to our survey.While we appreciate that you find the rates favorable, we are saddened to know that you were bothered with the smell of smoke in hallways at that time. The satisfaction of our members is our main concern and the hotel management has decided to go with fully non-smoking hotel due to that reason.We would be happy to have another opportunity to welcome you back.

10/10 – Hervorragend

Marjorie Jensen

Gut: Sauberkeit und Personal & Service
No elevator
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Angie am 22. Jan. 2024
We are so happy to know that you were pleased with the state of our accommodation at that time. The satisfaction of our members is our main concern and the hotel management has been notified of your feedback.We would be happy to have another opportunity to welcome you back.

2/10 – Ungenügend

Heather

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Checked into this place. The room was dated and the carpet in the hallway looked sticky. The towels in our bathroom
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Angie am 22. Jan. 2024
It is good to receive your response to our survey.While we appreciate that you find the rates favorable, we are saddened to know that you were not pleased with the state of our accommodation at that time. The satisfaction of our members is our main concern and the hotel management has been notified of your feedback.We would be happy to have another opportunity to welcome you back.

6/10 – Okay

Samuel

Mit dem Partner gereist
Verbesserungswürdig: Ausstattung
Meh at best
Aufenthalt von 1 Nacht im November 2023
Antwort von Angie am 5. Dez. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn.We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Angie PatelManagerRodeway Inn

10/10 – Hervorragend

Paul, Aztec

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Friendly management and staff
Aufenthalt von 1 Nacht im November 2023
Antwort von Angie am 3. Dez. 2023
We really appreciate your feedback, it is very important to us, We are so happy to hear that you find our staff and management friendly, I will share this with our staff and I am sure they will be encourge even more to hear that.

4/10 – Schlecht

Takanori

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Smell of cegar in the nonsmoking room. Microwave is dirty and slightly broken but functional. Wi-Fi is slow and disconnected so frequently. Bed is good. Wall is thin but fortunately quiet people around my room. Room is nicely warm.
Aufenthalt von 1 Nacht im November 2023
Antwort von Angie am 26. Nov. 2023
We really appreciate you feedback, it is very important to us.

4/10 – Schlecht

Emily

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Very run down, torn furniture, lifting flooring…
Aufenthalt von 1 Nacht im November 2023
Antwort von Angie am 20. Nov. 2023
Dear Emily, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Angie Patel General Manager Rodeway Inn

2/10 – Ungenügend

Scot

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Angie am 20. Nov. 2023
Dear guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Angie Patel General Manager Rodeway Inn

2/10 – Ungenügend

Branden

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2023
Antwort von Angie am 20. Nov. 2023
Dear guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Angie Patel General Manager Rodeway Inn

10/10 – Hervorragend

Vicki

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Helpful and convenient
Aufenthalt von 1 Nacht im November 2023
Antwort von Angie am 20. Nov. 2023
Dear guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Angie Patel General Manager Rodeway Inn

2/10 – Ungenügend

Justin

Geschäftlich gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
I stay in close to 200 motel rooms a year and this was the dirtiest room I had ever seen. Feces smudged on wall next to toilet. Dust covering everything. The floor was disgusting in the restroom. Hair in the tub. The pictures offered online are NOT from this hotel. Nope.
Aufenthalt von 1 Nacht im November 2023
Antwort von Angie am 15. Nov. 2023
Dear guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Angie Patel General Manager Rodeway Inn

4/10 – Schlecht

Verifizierter Reisender

Geschäftlich gereist
Gut: Personal & Service
Verbesserungswürdig: Komfort des Zimmers
Their computer system didn't have our reservation logged, so we had to pay again for a room. The heater didn't work.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Angie am 1. Nov. 2023
Dear guest,Thank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Genaral Manager,Angie Patel

2/10 – Ungenügend

Noreen

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Angie am 1. Nov. 2023
Dear Noreen,Thank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.General Manager,Angie Patel

4/10 – Schlecht

Janice

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Do not stay here
Filthy hotel, mattress practically folded up in the middle; probably haven't vacuumed the hallways in months. Breakfast tables were not wiped down. Door to the back entrance which is supposed to be opened only by key card was broken so door didn't even lock or latch.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Angie am 1. Nov. 2023
Dear Janice,Thank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.General ManagerAngie Patel

8/10 – Gut

Daniel

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Some of the bathroom fixtures were loose but the bathroom was really clean
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Angie am 1. Nov. 2023
Dear Daniel,Thank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.General ManagerAngie Patel

6/10 – Okay

Laurie

Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Angie am 1. Nov. 2023
Dear Laurie,Thank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.General ManagerAngie Patel

2/10 – Ungenügend

Horace

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I haven't ask to preview a room in a LONG time, but as soon as we walked in I knew I needed to. Fortunately, I had paid the extra $10 in case I needed to cancel my reservation. Food on the floor of the hallway, unclean everywhere, room on 1st floor was 1/2 basement/dark, etc, etc.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Angie am 1. Nov. 2023
Dear Horace,Thank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.General Manager,Angie Patel

4/10 – Schlecht

Matilda

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Angie am 11. Okt. 2023
Dear Matilda, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Angie Patel General Manager Rodeway Inn

4/10 – Schlecht

Jenny

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit
Woke up score from the bed it was too hard
Need for handicap access, I called and requested for a handicap room, got there and was told there was non available. Husband is in wheelchair, lady adjusted rooms and we were able to get into a room. The bed was very hard and uncomfortable, the room was clean but the bathroom tub didn't look inviting, need to change them out.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Angie am 11. Okt. 2023
Dear Jenny, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Angie Patel General Manager Rodeway Inn

8/10 – Gut

Chantal

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Angie am 11. Okt. 2023
Dear Chantal, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Angie Patel General Manager Rodeway Inn

10/10 – Hervorragend

Sean

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Angie am 1. Nov. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

4/10 – Schlecht

Debbie

Gut: Komfort des Zimmers
Verbesserungswürdig: Zustand der Unterkunft
You get what you pay for
Online pictures were nothing like the actual room condition. Hallway leading to rooms reeked of cannabis and cigarettes. However inside the room the beds were comfortable and clean. The hair dryer didn’t work and the shower pipes were sticking out from holes in the wall . Very basic continental breakfast
Aufenthalt von 1 Nacht im September 2023
Antwort von Front desk, Marlena am 4. Okt. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Bhavesh Patel Manager Rodeway Inn