Dear Aleksander,It brings me great sadness to hear that your stay was not a 10 out of 10 and we want to inform you that we take pride in providing excellent service. Our hotel is not near I-95 so I want to be sure you're not confused on where you actually stayed. We also serve a full hot breakfast every day from 6:30a-9:30am and on the weekends from 7am-10am daily. We serve a Hot Full Breakfast Buffet Daily: EGGS, BACON, SAUSAGE, BISCUITS & GRAVY, WAFFLES, PANCAKES, FRESH FRUIT, CEREALS, OATMEAL, MUFFINS, ASSORTED BREADS, YOGURT, MILK/JUICE, & MORE!If you would like to discuss any details regarding your stay experience to help us improve all aspects of future service, please give me a call. We hope that this response finds you well and thanks again for choosing Holiday Inn Express Fairfax! Best Regards, Jajuan Mosby General Manager Holiday Inn Express Fairfax

Hi Angela, We genuinely appreciate you for sharing your most honest and recent feedback regarding your stay with us at The Holiday Inn Express Fairfax. Our hotel team strives to make the best possible guest experience every day and we thank you so much for your continued loyalty. As cleanliness is our top priority, I found that this case was an isolated issue which was rectified.Have a great Summer Jajuan Mosby General Manager

Thank you so much for your feedback.

Hello JoleenThank you for sharing your most recent feedback from your stay experience with us. I would like to apologize for any inconvenience from the hotel fire alarm sounding off. We have rectified this feature so that it does not occur again in the future. Thanks again for choosing The Holiday Inn Express Fairfax, an IHG Hotel! Best Regards, Jajuan Mosby General Manager

Hello Siriprunsa, We truly appreciate your very honest and most recent feedback regarding your stay with us here at Holiday Inn Express Fairfax! It's genuinely great to hear how well you enjoyed your stay and how accommodating it was. Please feel free to come back and say hello anytime your travels bring you nearby. Warmest regards, Jajuan Mosby General Manager Holiday Inn Express Fairfax

We're so please that you enjoyed your stay with us!Thank you again for choosing Holiday Inn Express Fairfax.Best Regards, Jajuan MosbyGeneral Manager

Hello Sophia,We truly appreciate your honest and most recent feedback as this helps us improve all aspects of guest services. We have addressed these isolated issues of with noise levels so that they do not occur in the future. Thank you again for your continued loyalty with Holiday Inn Express Fairfax, an IHG Hotel. Warmest regards, Jajuan Mosby General Manager

Dear Monica We truly thank you for taking the time to share your honest and most recent feedback from your stay with us at The Holiday Inn Express Fairfax! We welcome you back anytime your travels bring you near the Fairfax-DC region. Warm regards, Jajuan Mosby General Manager Holiday Inn Express Fairfax

Dear Jeffery, I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. We have investigated the issues that were mentioned and today. Thanks again for bringing this isolated issue to my attention so that we could rectify this in a timely manner. Sincerely, Jajuan Mosby General Manager Holiday Inn Express Fairfax

Thank you sharing your feedback!

Hi Freddie, We truly appreciate your feedback and are most pleased that you had a wonderful stay with us at The Holiday Inn Express Fairfax. Thank you again for your loyalty. We hope to see you again!Best Regards, Jajuan MosbyGeneral ManagerHoliday Inn Express

Hello Peter Basica Dear Troy, We truly appreciate your honest and most recent feedback as this helps us improve all aspects of guest services. We have addressed these isolated issues during the room moves and have rectified them in a timely manner so that they do not occur in the future. Thank you again for your continued loyalty with Holiday Inn Express Fairfax, an IHG Hotel. Best Regards, Jajuan Mosby General Manager

Rick, Thank you so much for sharing your honest and recent feedback! We appreciate loyal guests like you and welcome you back anytime your travels bring you to the Fairfax-DC region. Happy Spring! Jajuan Mosby General Manager Holiday Inn Express Fairfax

Thank you so much Fernanda, for your most honest feedback regarding your stay experience with us here at the Holiday Inn Express Fairfax.Best Regards, Jajuan MosbyGeneral Manager

Good morning KyleeI would like to start off by apologizing for the experience that you had to endure with your stay with us. Our top priority is the safety of our guests, and we thank you for bringing this to our attention so that we could rectify in a timely manner. I have refunded your stay and emailed Mr. Pitts on Sunday to inform you on the stay credited back to your card used on file. Again, we truly thank you for giving us the chance to make it right. Warmest Regards, Jajuan MosbyGeneral ManagerHoliday Inn Express Fairfax

Dear Rafi, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express Fairfax. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. We have investigated the issues that were mentioned and did not find any insects of the sort mentioned. Rest assured, we have a professional team with ECOLAB that conducts monthly inspections and I had them address the room suite for extra precautions. There were no bedbugs found or present at this hotel. Thanks again for informing of this matter so that we could investigate properly.

Hello GlenWe genuinely appreciate you for sharing your most honest and recent feedback regarding your stay with us at The Holiday Inn Express Fairfax. Thank you so much for your continued loyalty and we look forward to serving you anytime your travels bring you back to the Washington DC-Fairfax area. Best Regards, Jajuan Mosby General Manager

Hello Tarun!Thank you so much for sharing your warm feedback and loyalty with IHG-Holiday Inn Express Fairfax! It's guests like you that make our hotel special and we appreciate your time with us.Warm regards, Jajuan MosbyGeneral ManagerHoliday Inn Express Fairfax

Thank you, Chadwick, for sharing your most honest and genuine feedback regarding your stay with us at Holiday Inn Express Fairfax.

Hello Denise,It brings me great sadness to hear that your stay was not a 10 out of 10 and we want to inform you that we take pride in providing excellent service. If you would like to discuss any details regarding your stay experience to help us improve all aspects of future service, please give me a call. We hope that this response finds you well and thanks again for choosing Holiday Inn Express Fairfax! Best Regards, Jajuan Mosby General Manager Holiday Inn Express Fairfax

Hello Tyson,Thank you for your most honest and recent feedback regarding your past stay with us at Holiday Inn Express. We appreciate your loyalty and welcome you back anytime.Best Regards, Jajuan MosbyGeneral Manager

Thank you for your most honest and recent feedback regarding your stay here with us at Holiday Inn Express Fairfax! We truly appreciate your loyalty and welcome you back anytime your travels bring you nearby.Take care,Jajuan MosbyGeneral ManagerHoliday Inn Express Fairfax

Hello ThomasThank you for sharing your stay experience and honest feedback. We appreciate your continued loyalty.Warm regards, Jajuan MosbyGeneral Manager

Dear DesiraeHi KyungIt brings me great sadness to hear that your stay was not a 10 out of 10 and we want to inform you that we take pride in providing excellent service. If you would like to discuss any details regarding your stay experience to help us improve all aspects of future service, please give me a call. We hope that this response finds you well and thanks again for choosing Holiday Inn Express Fairfax! Best Regards, Jajuan Mosby General Manager Holiday Inn Express Fairfax

Hi KyungIt brings me great sadness to hear that your stay was not a 10 out of 10 and we want to inform you that we take pride in providing excellent service. If you would like to discuss any details regarding your stay experience to help us improve all aspects of future service, please give me a call. We hope that this response finds you well and thanks again for choosing Holiday Inn Express Fairfax! Best Regards, Jajuan Mosby General Manager Holiday Inn Express Fairfax

Hi Valibabu,We genuinely appreciate you for sharing your most honest and recent feedback regarding your stay with us at The Holiday Inn Express Fairfax. Thank you so much for your continued loyalty and we look forward to serving you anytime your travels bring you back to the Washington DC-Fairfax area. Best Regards, Jajuan Mosby General Manager

Stuart, Thank you so much for sharing your most honest and recent feedback from your stay experience with us! We take pride in servicing our guests and we welcome you back anytime.Best Regards, J. MosbyGeneral Manager

Hello LatriciaWe truly appreciate the time you spent with us here at The Holiday Inn Express Fairfax and so glad that you enjoyed your stay! Please feel free to stop in and say hello, whenever you are back in the DC-Metro area.Warmest Regards, Jajuan MosbyGeneral ManagerHoliday Inn Express Fairfax

We truly thank you for taking the time to share your honest and most recent feedback from your stay with us at The Holiday Inn Express Fairfax! We welcome you back anytime your travels bring you near the Fairfax-DC region. Happy Holidays, Jajuan Mosby General Manager Holiday Inn Express Fairfax

Happy Holidays Lupa!We truly appreciate your loyalty and honest feedback regarding your visit here at Holiday Inn Express Fairfax. Warmest regards, J. MosbyGeneral Manager

Happy Holiday James and thank you so much for sharing your feedback!

Dear Amadu,Thank you for sharing your honest feedback regarding your stay.

Dear LindsayI would like to start by apologizing to you for not meeting your initial expectations. I investigated this and found out that my team communicated this through Expedia, and they were supposed to contact you before arrival. I'm pleased that in the end you were able to stay with us and not the Springhill Suites as this was a clear miscommunication on our part. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express Fairfax. Happy Holidays,Jajuan MosbyGeneral ManagerHoliday Inn Express Fairfax

Dear DeepakWe genuinely appreciate you for sharing your most honest and recent feedback regarding your stay with us at The Holiday Inn Express Fairfax. I'm so pleased that the elevator was fixed in a timely manner to avoid any further inconvenience. Thank you so much for your continued loyalty and we look forward to serving you anytime your travels bring you back to the Washington DC-Fairfax area. Best Regards, Jajuan Mosby General Manager

Hello Lori, Thank you for your providing feedback regarding your stay experience at one of our brands. Our hotel is located in the heart of Fairfax and was newly renovated since 2022. We're also just walking distance to more than 3 restaurants and Red Lobster is located in our parking lot. We're in process of installing 2 EV charging stations at this location in Fairfax, VA. Thank you for choosing an IHG hotel as we value your loyalty.Happy Holidays, Jajuan MosbyGeneral ManagerHoliday Inn Express Fairfax

Dear KelvinWe genuinely appreciate you for sharing your most honest and recent feedback regarding your stay with us at The Holiday Inn Express Fairfax. Our hotel team strives to make the best possible guest experience every day and we thank you so much for your continued loyalty. We look forward to serving you anytime your travels bring you back to the Washington DC-Fairfax area. Best Regards, Jajuan MosbyGeneral Manager

Dear MasoudWe truly thank you for taking the time to share your honest and most recent feedback from your stay with us at The Holiday Inn Express Fairfax! We welcome you back anytime your travels bring you near the Fairfax-DC region.Happy Holidays, Jajuan MosbyGeneral ManagerHoliday Inn Express Fairfax