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Bewertungen von Red Roof Inn Erie – I-90

2 out of 5
Red Roof Inn Erie – I-90
7865 Perry Hwy, Erie, PA

Bewertungen

7,8

Gut

357 von insgesamt 1004 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
354 von insgesamt 1004 Gästebewertungen haben eine Bewertung von 8 - Gut" "
159 von insgesamt 1004 Gästebewertungen haben eine Bewertung von 6 - Okay" "
65 von insgesamt 1004 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
69 von insgesamt 1004 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,4/10

Sauberkeit

8,2/10

Personal & Service

7,2/10

Ausstattung

8,0/10

Zustand der Unterkunft

7,8/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Holger

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Juli 2023
Antwort von LaTunde Murrant. Rewards Specialist am 20. Juli 2023
Hello Holger, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN ERIE and I appreciate your 7/10 score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

10/10 – Hervorragend

Roxanne

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Tolle Unterkunft, gut erreichbar.
Antwort von Xao RediResponse Specialist am 7. Mai 2023
Vielen Dank, dass Sie Ihr Feedback mit uns geteilt haben, Roxanne. Die Mitarbeiter unseres Red Roof Inn Erie - I-90 waren hocherfreut zu sehen, dass wir Ihre 5/5-Bewertung erhalten haben. Sie haben einige Highlights erwähnt, wie unsere großartige Lage und die verkehrsgünstige Lage, die angenehm zu lesen waren.Nochmals vielen Dank für Ihre Bewertung. Es wäre uns eine Freude, wenn Sie Ihre Erfahrungen mit uns in Zukunft wiederholen würden.Respektvoll,XaoRediResponse Specialist

10/10 – Hervorragend

Christian

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
sauber, freundlich, guter Zustand, Preis-Leistung super
Aufenthalt von 3 Nächten im Juni 2022

10/10 – Hervorragend

Trudie

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I really enjoyed my stay
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Carla RediResponse Specialist am 27. Mai 2024
Dear Trudie,Thank you for taking the time to tell us about your experience at the Red Roof Inn Erie – I-90. We aim to deliver a great experience for all out guests and we're happy you were satisfied with your stay. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

10/10 – Hervorragend

Yvonne

Mit Haustieren gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was quiet and convenient. All staff was extremely friendly and polite.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Nishaye RediResponse Specialist am 13. Mai 2024
Hello Yvonne, We appreciate your comments regarding your recent stay at the Red Roof Inn Erie – I-90. It's heartwarming to see that our amazing staff left an lastly impression during your visit by being extremely friendly and you loved the convenience of the location, prompting your 5/5 score. We always enjoy hearing about the positive experiences our guests have at our hotels. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

2/10 – Ungenügend

Taara

Aufenthalt von 1 Nacht im April 2024
Antwort von OnielRediresponse Specialist am 2. Mai 2024
Hi Taara,We are sorry you had a less than satisfactory experience, prompting your 1/5 rating following your stay at the Red Roof Inn Erie – I-90. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

6/10 – Okay

Shana

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Fine overall budget accommodation.
Aufenthalt von 2 Nächten im April 2024
Antwort von Dannielle Rediresponse Specialist am 29. Apr. 2024
Dear Shana,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN ERIE - I-90. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the budget friendly room and accommodation. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist

8/10 – Gut

paula

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great budget stop. Clean . Small bathroom but large and comfortable bedroom. Just a few minutes off I90. 5 minutes from casino, and a few minutes walk to macdoalds for a quick breakfast
Aufenthalt von 2 Nächten im April 2024
Antwort von Dannielle Rediresponse Specialist am 28. Apr. 2024
Dear Paula,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN ERIE - I-90. We are sorry that the size of the bathroom wasn't to your standard, however, we are happy that the location was convenient, the rates affordable, the room was clean, large and comfortable. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,Dannielle Red Roof ManagementRediresponse Specialist

10/10 – Hervorragend

Robert

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This was the best Red Roof hotels I’ve been in. I was skeptical about booking at the Red Roof because I had bad experience at a Red Roof in ATL but I was pleasantly surprised with how nice this location was, I’ll definitely recommend
Aufenthalt von 1 Nacht im April 2024
Antwort von Kamaria RediResponse Specialist am 24. Apr. 2024
Dear Robert,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN ERIE - I-90. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding that you were pleased with our location prompting your 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Kamaria Red Roof Management RediResponse Specialist

2/10 – Ungenügend

adam

Mit der Familie gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service und Ausstattung
no coffee available as promised, no really accessable, tv wouldnt even come on this hotel is very disappointing
Aufenthalt von 1 Nacht im April 2024
Antwort von Kamaria RediResponse Specialist am 23. Apr. 2024
Dear Adam,Thank you for taking the time to tell us about your experience at the RED ROOF INN ERIE - I-90. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the dysfunctional television, the situation you mentioned regarding coffee and the other issues which hindered your stay. I will be sharing your comments with the management team in an effort to have your concerns addressed. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Kamaria Red Roof Management RediResponse Specialist

6/10 – Okay

Karla

Gut: Sauberkeit
Everything was fine.
Aufenthalt von 1 Nacht im April 2024
Antwort von Kamaria RediResponse Specialist am 23. Apr. 2024
Dear Karla,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN ERIE - I-90. It's great to hear you were pleased with our location prompting your 3/5 score. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kamaria Red Roof ManagementRediResponse Specialist

10/10 – Hervorragend

Katherine

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Always wonderful!
Aufenthalt von 1 Nacht im April 2024
Antwort von Recordo, Rediresponse Specialist am 20. Apr. 2024
Dear Katherine,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. It brings us so much joy to hear that you are always pleased with the wonderful accommodation that we offer. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

10/10 – Hervorragend

Donald

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I’ve stayed here at RR in Erie several times over years as a dog owner. I always thought it was pretty good for the price. My first stop returning home from Myrtle Beach yesterday was a Virginia RR, tonight it’s Erie. The difference is day & night. My room tonight is spotless, comfy bed, everything works and exterior is well kept. In contrast, RR in Virginia was filthy inside and out, disgusting. The difference is striking.
Aufenthalt von 1 Nacht im April 2024
Antwort von Carla RediResponse Specialist am 15. Apr. 2024
Dear Donald,Thank you for taking the time to tell us about your experience at the Red Roof Inn Erie – I-90. We are delighted to read that you were pleased with the value to price ratio, the comfort of the bed, that everything works and how well kept the exterior is. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

8/10 – Gut

Gary

Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Recordo, Rediresponse Specialist am 14. Apr. 2024
Hello Gary, Thank you for taking a moment out of your busy day to complete our survey. The staff at the Red Roof Inn Erie – I-90 and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

10/10 – Hervorragend

joseph, South Williamsport

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Everyone was really nice. No problems getting room lots of parking. No complaints
Aufenthalt von 1 Nacht im April 2024
Antwort von Kerry-Lee RediResponse Specialist am 13. Apr. 2024
Dear Joseph,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN ERIE - I-90. We are happy you liked our nice staff and available parking. Our goal is to provide a clean and comfortable stay for all our guests and we are proud to have achieved that with your visit. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kerry-Lee Red Roof ManagementRediResponse Specialist

10/10 – Hervorragend

Keats

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Kerry-Lee RediResponse Specialist am 11. Apr. 2024
Dear Keats, We at the RED ROOF INN ERIE - I-90 are thrilled to have earned your perfect scoring of 5/5 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely,Kerry-Lee Red Roof ManagementRediResponse Specialist

6/10 – Okay

John, Johnstown

Gut: Sauberkeit und Personal & Service
If you want a cheap hotel that's clean this is a great spot. Lots of noise from the highway. Staff was very friendly.
Aufenthalt von 1 Nacht im April 2024
Antwort von Kerry-Lee RediResponse Specialist am 12. Apr. 2024
Dear John,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN ERIE - I-90. Thank you for the kind remarks regarding our very friendly staff, clean hotel and affordable rates. However, you mentioned there was a lot of highway noise. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kerry-Lee Red Roof ManagementRediResponse Specialist

10/10 – Hervorragend

Ashley

Aufenthalt von 1 Nacht im April 2024
Antwort von Dannielle Rediresponse Specialist am 3. Mai 2024
Hello Ashley, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN ERIE - I-90 and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,Dannielle Red Roof Management Rediresponse Specialist

10/10 – Hervorragend

Ronald

Mit Haustieren gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
it is easy to get off and on I 90.
Aufenthalt von 1 Nacht im April 2024
Antwort von Nishaye RediResponse Specialist am 8. Apr. 2024
Hello Ronald, Thank you for taking the time to tell us about your experience at the Red Roof Inn Erie - I-90. I am thrilled to read that you had a good visit and you loved the convenience of the location , prompting your 5/5 rating. We always enjoy hearing about the positive experiences our guests have at our hotels. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

10/10 – Hervorragend

Wayne

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean
Aufenthalt von 1 Nacht im April 2024
Antwort von Nishaye RediResponse Specialist am 7. Apr. 2024
Hello Wayne, Thank you for taking the time to tell us about your experience at the Red Roof Inn Erie – I-90. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit, prompting your 5/5 score. We always enjoy hearing about the positive experiences our guests have at our hotels. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

10/10 – Hervorragend

Paul, Ancaster

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This property provides excellent value for the money. The rooms are clean and appointed well for their purpose. The beds and monies were clean and in great condition. The desk staff were quick friendly and helpful. For the price the location can’t be beat.
Aufenthalt von 2 Nächten im März 2024
Antwort von Sharma RediResponse Specialist am 1. Apr. 2024
Thank you for taking the time to write about experience at the RED ROOF INN ERIE - I-90. Paul, I am thrilled to hear that you found our hotel to be of excellent value for your money, rooms to be clean, front desk staff to be quick and friendly, and all the other kind remarks mentioned. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home.We appreciate your business, Paul, and can't wait to see you back at Red Roof soon, where we can continue to offer you an excellent stay at an affordable price! Sincerely, Sharma Red Roof Management RediResponse Specialist

2/10 – Ungenügend

Ashok

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Antwort von Olivia RediResponse Specialist am 29. März 2024
Hello Ashok, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Erie – I-90 and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

10/10 – Hervorragend

Courtney

Aufenthalt von 1 Nacht im März 2024
Antwort von Samantha RediResponse Specialist am 18. Apr. 2024
Thank you for your perfect rating, Courtney. The staff at the RED ROOF INN ERIE - I-90 and I were over the moon when we saw your 5/5 score following your stay. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. Thanks again and we look forward to your next stay at Red Roof. Sincerely,SamanthaRed Roof ManagementRediResponse Specialist

6/10 – Okay

Richard, Tillsonburg

Mit dem Partner gereist
Gut: Sauberkeit
Verbesserungswürdig: Ausstattung
If your looking for cheap and a place to rest your head for the night this is ok, very close to hiway and you hear all traffic (I-90) and rooms are small (bathroom)
Aufenthalt von 1 Nacht im März 2024
Antwort von Olivia RediResponse Specialist am 29. März 2024
Hello Richard, Thank you for taking the time to share your feedback following your stay at the Red Roof Inn Erie – I-90. We sincerely appreciate your 3/5 score and are happy to hear you had a great encounter with us, especially regarding the convenience of our location, our affordability and all the other kind remarks highlighted. At Red Roof, we hope to continue to provide great experiences for you. Thank you again for sharing your experience. We look forward to seeing you in your future travels. Sincerely,OliviaRed Roof Management RediResponse Specialist

6/10 – Okay

S Charmaine

Geschäftlich gereist, Mit der Familie gereist
Verbesserungswürdig: Ausstattung
Nothing really special about this place. The room had a funny smell and didn't feel clean. It was very noisy from the highway and someone was using subwoofers below us. The bed killed me. The office people were nice, but when it came to getting back the $100 deposit that was required, I had to remind them and the gentleman at the desk acted surprised that I asked for its return. Made me not want to get a room there again in the future.
Aufenthalt von 1 Nacht im März 2024
Antwort von Chirell RediResponse Specialist am 27. März 2024
Dear S Charmaine,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Erie – I-90. It is very rewarding to read that you had a great encounter with us, and we really appreciate your kind comments about our nice office staff. You indicated that you were unsatisfied with noise disturbance, odor of the the location and lack of cleanliness. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next stay.Sincerely,ChirellRed Roof ManagementRediResponse Specialist

2/10 – Ungenügend

Alvin

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Door did not close all the way causing a big gap that cold air blew threw, drains clogged, no fan on heater,very noisy could not sleep cannels on TV cancelled.
Aufenthalt von 1 Nacht im März 2024
Antwort von Xao RediResponse Specialist am 25. März 2024
Hello Alvin,The staff at the Red Roof Inn Erie – I-90 would like to thank you for sharing with us. We were saddened to see your 1/5 score. You stated that the clogged drains and the cancelled TV channels, alongside your other concerns hindered your stay. In an effort to address this, your feedback has been shared with the property.Once again, on behalf of Red Roof, we would like to thank you for sharing with us. It would be our pleasure to host you again.Respectfully,XaoRed Roof ManagementRediResponse Specialist

2/10 – Ungenügend

Muhammad

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Zz
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Gabrielle RediResponse Specialist am 21. März 2024
Thank you for taking a moment to leave a review, Muhammad. The staff and I at the Red Roof Inn Erie – I-90 were disappointed to see your 1/5 score following your stay. In order to understand what prompted your 1/5 score, please consider adding additional comments to your review to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

10/10 – Hervorragend

Kathleen

Mit Haustieren gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Despite being right off the highway it is quiet! And beds were comfy, all was clean and convenient. Pet friendly, even have dog bags on stands outside by a garbage which was emptied each day. This place is a hidden gem in my opinion for the cost! We will always stay here whenever we come to Erie.
Aufenthalt von 1 Nacht im März 2024
Antwort von Sharma RediResponse Specialist am 14. März 2024
Thank you for taking the time to write about experience at the RED ROOF INN ERIE - I-90. Kathleen, it is so rewarding to read that you had a great encounter with us and we truly appreciate your comments about our quiet hotel, comfy beds, you were pleased with the cleanliness and convenience of our location, and all the other kind remarks mentioned. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Kathleen, and can't wait to see you back at Red Roof soon, where we can continue to offer you a clean and quiet stay at an affordable price! Sincerely, Sharma Red Roof Management RediResponse Specialist

6/10 – Okay

Raeann

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Ausstattung
We only needed a place to sleep for one night. I believe we received a good room for the price. Everything was clean. A small part of the floor was peeling. But it didn’t bother us.
Aufenthalt von 1 Nacht im März 2024
Antwort von OnielRediresponse Specialist am 8. März 2024
Hi Raeann,Thank you for taking the time to write a review of your stay at the Red Roof Inn Erie – I-90. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit, it's also nice to read that you took liking to our prices. Relative to the peeling, please note that at RedRoof your feedback is appreciated and will be taken into consideration to makes changes to ensure your satisfaction.Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,OnielRedRoof ManagementRediresponse Specialist

10/10 – Hervorragend

Michelle

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Nishaye RediResponse Specialist am 27. Feb. 2024
Dear Michelle, The staff at the Red Roof Inn Erie – I-90 and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience, which resulted in your 5/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

8/10 – Gut

Mark

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good bang for the buck. Bathroom towels were thin and small.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Gabrielle RediResponse Specialist am 24. Feb. 2024
Thank you for taking a moment to leave a review, Mark. The staff and I at the Red Roof Inn Erie – I-90 appreciate your 4/5 score following your stay. I am happy that you were fond of our prices. However, you stated that the bathroom towels were thin and small. Your satisfaction is important to Red Roof, so we will be taking the feedback you provided into consideration in an effort to make improvements to ensure we offer an exceptional experience for our guests in the future. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely,Red Roof Management

8/10 – Gut

Shannon

Mit der Familie gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Gabrielle RediResponse Specialist am 24. Feb. 2024
Thank you for taking a moment to leave a review, Shannon. The staff and I at the Red Roof Inn Erie – I-90 appreciate your 8/10 score following your stay. At Red Roof, we aim to deliver positive experiences and we’re happy you were satisfied. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you're in the area. Sincerely, Red Roof Management

10/10 – Hervorragend

Dorothy

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Shopping in Erie & Red Roof
We always stay here at Red Roof when we go on our shopping spree in Erie. Always clean, comfortable and good price.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Gabrielle RediResponse Specialist am 21. Feb. 2024
Thank you for taking a moment to leave a review, Dorothy. The staff and I at the Red Roof Inn Erie – I-90 appreciate your 10/10 score following your stay. I am thrilled that our cleanliness, good prices and the other highlights pleased you. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Red Roof Management

10/10 – Hervorragend

Thomas

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Room
It was fine
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Gabrielle RediResponse Specialist am 20. Feb. 2024
Thank you for taking a moment to leave a review, Thomas. The staff and I at the Red Roof Inn Erie – I-90 appreciate your 10/10 score following your stay. I am thrilled that your stay with us was fine. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Please know that we value you as our guest and appreciate your feedback. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Red Roof Management

10/10 – Hervorragend

Edward

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The room was recently updated.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Olivia RediResponse Specialist am 1. Feb. 2024
Thank you, Edward, for telling us about your stay at the Red Roof Inn Erie – I-90. I am glad you found your room to be recently updated. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,OliviaRed Roof ManagementRediResponse Specialist

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Budget motel worth the price
Very clean, quiet property & cleaning crew was very diligent during my week-long stay here with my small dog. Very friendly, helpful staff in general. Amenities are scarce, but that's to be expected for a budget motel. Felt safe here as a solo traveler. I was out of my nearby home due to some electrical issues, so this motel worked well for me. Would highly recommend the "Superior" level room (w/microwave & mini-fridge) if staying for more than 1 night.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Sharma RediResponse Specialist am 31. Jan. 2024
Dear Valued Guest,Thank you for taking the time to write about experience at the RED ROOF INN ERIE - I-90. It is so rewarding to read that you had a great encounter with us and we truly appreciate your comments about our very clean and quiet hotel, diligent housekeeping staff, and all the other kind remarks highlighted. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, and can't wait to see you back at Red Roof soon, where we can continue to offer you a very clean and safe stay at an affordable price!Sincerely, Red Roof Management

4/10 – Schlecht

Steven

Aufenthalt von 2 Nächten im Januar 2024
Antwort von Toni-Ann RediResponse Specialist am 23. März 2024
Hello Steven,I sincerely apologize that your stay at our Red Roof Inn Erie I-90 didn’t meet your expectations. I was disheartened to see it resulted in such a poor score. We would love for you to consider adding comments to your survey in the future, to let us know where we let you down. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.I do hope that you will return to our hotel, or any of our other Red Roof locations in the future.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

10/10 – Hervorragend

William

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Gabrielle RediResponse Specialist am 25. Jan. 2024
Thank you for taking a moment to leave a review, William. The staff and I at the Red Roof Inn Erie – I-90 appreciate your 10/10 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Red Roof Management

10/10 – Hervorragend

Giovanni

Mit der Familie gereist
We were surprised at how clean this hotel room was. We would definitely stay here again.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Kamaria RediResponse Specialist am 22. Jan. 2024
Dear Giovanni,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN ERIE - I-90. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the room to be clean. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,Red Roof Management

8/10 – Gut

Eric

Gut: Sauberkeit und Zustand der Unterkunft
Clean, good value for price. Comfortable bed. Convenient location. A little too close to the highway and highway noise is noticeable at times.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Antonio,RediResponse Specialist am 19. Jan. 2024
Dear Eric,Thank you for taking the time to tell us about your experience at the RED ROOF INN ERIE - I-90. It’s great to hear that you found our property to be clean, cost efficient and conveniently located. On the other hand, I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for what you described as noise from the highway.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Antonio,Red Roof Management RediResponse Specialist

10/10 – Hervorragend

John

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Antonio,RediResponse Specialist am 18. Jan. 2024
Hello John, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN ERIE - I-90 and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management RediResponse Specialist

4/10 – Schlecht

Nicole

Gut: Komfort des Zimmers
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
used to be way better
The room was okay, the heater barely reaches 73 and its still cold. There was no extra blankets in the bathroom. I got an accessible room which pictures showed roll in shower but it was a tub. Everything in the bathroom was sooo loud. The shower head was leaking all over. They only provided two towels, no extras anywhere in the room.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Kerry-Lee RediResponse Specialist am 12. Jan. 2024
Hey Nicole,The staff and I at the RED ROOF INN ERIE - I-90 apologize for the poor experience you described to have had. You mentioned though the room was okay, the heater was faulty, you needed extra blankets and the showerhead leaked. Rest assured your comments will be communicated with management in an effort to have them addressed. We at Red Roof, aim to deliver enjoyable experiences for all our guest and we’re sorry to have not achieve that with your visit. Comments like yours, is always an encouragement to all of our staff as we aim to continuously improve the quality of our services to enhance our guest experiences. Thank you again for sharing your review. Sincerely, Red Roof Management

8/10 – Gut

Brendan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great for a short stay, good value
Good hotel for a short stay, the room is very basic but clean. Not great for lounging in, better for just an overnight rest. Staff is nice and friendly.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von LaTunde Murrant. Rediresponse Specialist am 9. Jan. 2024
Dear Brendan,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN ERIE - I-90. It's great to see you enjoyed your stay, resulting in an 8/10 score. Red Roof sincerely appreciates your comments and are happy to hear you had a great experience with us, especially regarding our very basic but clean room you had, nice staff and all the positives that you highlighted. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. We hope to continue to provide great experiences for you. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,LaTundeRed Roof Management RediResponse Specialist

8/10 – Gut

Rebecca

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von LaTunde Murrant. Rediresponse Specialist am 9. Jan. 2024
Hello Rebecca, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN ERIE - I-90 and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

8/10 – Gut

Vince, Hamilton

Aufenthalt von 2 Nächten im Januar 2024
Antwort von Sharma RediResponse Specialist am 28. Jan. 2024
Hello Vince, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN ERIE - I-90 and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

10/10 – Hervorragend

Robert

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent Hotel
WE really enjoyed our trip. It was a great stay. Room was super clean
Aufenthalt von 1 Nacht im Januar 2024
Antwort von LaTunde Murrant. Rediresponse Specialist am 9. Jan. 2024
Dear Robert,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN ERIE - I-90. It's great to see you enjoyed your stay, resulting in a 10/10 score. Red Roof sincerely appreciates your comments and are happy to hear you had a great experience with us, especially regarding the super clean room you received and the great stay you had. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. We hope to continue to provide great experiences for you. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,LaTundeRed Roof Management RediResponse Specialist

8/10 – Gut

Ron

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Room was clean and beds were comfortable. The price was very good Bathroom was small and noisy fan
Aufenthalt von 2 Nächten im Januar 2024
Antwort von LaTunde Murrant. Rediresponse Specialist am 9. Jan. 2024
Dear Ron,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN ERIE - I-90. We value you as our guest and welcome your 4/5 score. Red Roof sincerely appreciates your comments and are happy to hear you had a great experience with us, especially regarding our very good rates, comfortable beds and all the positives that you highlighted. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. However, it's disheartening to read that the size of the bathroom and the noise from the fan was not to your liking.We hope to continue to provide great experiences for you. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,LaTundeRed Roof Management RediResponse Specialist

8/10 – Gut

Mary

Mit der Familie gereist
Aufenthalt von 2 Nächten im Januar 2024
Antwort von LaTunde Murrant. Rediresponse Specialist am 9. Jan. 2024
Hello Mary, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN ERIE - I-90 and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

8/10 – Gut

Gerald, Terrebonne

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The King bed was very comfortable even though the room & washroom were matchbox size. It is situated right beside the I-90 for an easy on and off. It is next to a McDonald’s (which was unfortunately not open before 8 am) but would have been great. Their drive thru was open before 8 am though. It was very quiet. And the price was right!
Aufenthalt von 1 Nacht im Januar 2024
Antwort von LaTunde Murrant. Rediresponse Specialist am 9. Jan. 2024
Dear Gerald,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN ERIE - I-90. We value you as our guest and welcome your 4/5 score. Red Roof sincerely appreciates your comments and are happy to hear you had a great experience with us, especially regarding our good location, very comfortable bed and all the positives that you highlighted. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. However, it's disheartening to read that the size of the room and washroom was not to your liking.We hope to continue to provide great experiences for you. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,LaTundeRed Roof Management RediResponse Specialist

8/10 – Gut

Judith

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It is a clean, simple and convenient hotel in a very good location. I would stay here again.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von LaTunde Murrant. Rediresponse Specialist am 9. Jan. 2024
Dear Judith,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN ERIE - I-90. We value you as our guest and welcome your 4/5 score. Red Roof sincerely appreciates your comments and are happy to hear you had a great experience with us, especially regarding the cleanliness, simplicity, a very good location and convenience of the hotel. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. We hope to continue to provide great experiences for you. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,LaTundeRed Roof Management RediResponse Specialist