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Bewertungen von Avalon Hotel & Conference Center

3 out of 5
Avalon Hotel & Conference Center
16 W 10th Street, Erie, PA

Bewertungen

6,0
139 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
239 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 8 - Gut" "
247 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 6 - Okay" "
201 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
175 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

6,2/10

Sauberkeit

7,6/10

Personal & Service

5,4/10

Ausstattung

5,4/10

Zustand der Unterkunft

5,8/10

Umweltfreundlichkeit

Bewertungen

2/10 – Ungenügend

Stefan

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Das Zimmer war schmutzig und alt. Toilette war verstopft und verursachte Überschwemmung im Bad und Zimmer. Das neue Zimmer, das wir daraufhin bekammen war nicht besser.
Aufenthalt von 2 Nächten im August 2023
Antwort von RD am 17. Aug. 2023
We are sorry we disappointed you, Wish you all the best. Management,

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 1 Nacht im Oktober 2019
Antwort von Marion am 31. Okt. 2019
Dear Guest, thank you for your feedback. We hope to welcome you back in the future. Marion Guest Relations

8/10 – Gut

Karsten

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Ich war nur für eine Nacht dort. Schnelles Ein und Auschecken. Nettes,sauberes Hotel. nettes Personal

8/10 – Gut

Lutz

Gut: Komfort des Zimmers
Verbesserungswürdig: Sauberkeit

2/10 – Ungenügend

Zoey

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024

8/10 – Gut

Nichole

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Bed and pillows very comfortable
Aufenthalt von 1 Nacht im März 2024

2/10 – Ungenügend

Patrick

Beware! Bad vibes! Top 10 worst experiences for me! I was curiously insulted by the unkind clerk before I even checked in. Believe it or not things progressively got worse in the room! lol! In entirety I spent 45 minutes in the building before I kindly asked the unkind clerk for my refund then left.
Aufenthalt von 1 Nacht im März 2024

10/10 – Hervorragend

James

Aufenthalt von 1 Nacht im März 2024

10/10 – Hervorragend

Jason

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Its a little dated but very well maintained and close to downtown. Very clean.
Aufenthalt von 1 Nacht im Februar 2024

2/10 – Ungenügend

Mrs. Shon

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
The Avalon was very run down and there was absolutely nothing like a cafe or restaurant inside the hotel. We checked in went to our room and left due to not feeling safe. The room sat empty. We went back and checked out the next day. We never stayed.
Aufenthalt von 2 Nächten im Februar 2024

10/10 – Hervorragend

Maureen

Mit dem Partner gereist
Front desk gentleman were awesome. The hotel is in need of updating
Aufenthalt von 1 Nacht im Februar 2024
Antwort von RD am 17. Feb. 2024
Hello Maureen,Thank you for your stay with us and glad you enjoyed the visit, Please come again.Thanks again,RD

10/10 – Hervorragend

Chris

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von RD am 17. Feb. 2024
Thank Chris for 5 star review, we are happy to know you enjoyed your stay. Looking forward to serve you again,Wish you all the best.RD

6/10 – Okay

Heather

Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von RD am 17. Feb. 2024
Thank you for your review. Looking forward to serve you again.Thanks,

4/10 – Schlecht

Verifizierter Reisender

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Odd
Everything is closed… No restaurant no lounge. No other guests… kinda Odd. You can’t even purchase like waters or pop. There is a vending machine with a few snacks. The heat does not work well and our room was very cold. There was ice on the inside of the windows when we woke up. Ok area found a few bars/restaurants nearby. There was also Family Dollar and a Rite Aid, They just closed very early.
Aufenthalt von 3 Nächten im Januar 2024
Antwort von RD am 8. Feb. 2024
Hello Guest,It was one of the coldest week in the entire country, we were lucky to have electricity and working heating system, Sorry about your unpleasant experience. Yes everything around here was closed due to weather and storm.

2/10 – Ungenügend

gerri brown

Verbesserungswürdig: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von RD am 8. Feb. 2024
We always eager to help make guest's stay enjoyable.Hope you are doing well now. Thank You

6/10 – Okay

Randy

Geschäftlich gereist, Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
To much cold air around the window,they did not have breakfast,the water did not drain out off shower,bathtub
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von RD am 8. Feb. 2024
Hello Randy , thank you for your stay, we stopped serving break long ago and our rates reflect the savings to guests.We have looked in to your suggestion and worked on the maintenance dept to correct the,.Thank you

6/10 – Okay

Gail

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Internet and channels kept going out. Damaged ceiling in bathroom, tub dirty and caulking coming off.
Aufenthalt von 1 Nacht im Dezember 2023

8/10 – Gut

Lorraine

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
RIKKI at the front desk was kind, helpful and welcoming. She gave us recommendations for food and drinks in the area.
Aufenthalt von 1 Nacht im November 2023

8/10 – Gut

katherine

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Hotel is old but in good shape. Room was clean and had amenities stated (soap, shampoo, towels, coffee pot). Great location downtown so very easy to walk to some really nice restaurants/bars in area. We had kids w/ us and did not feel unsafe at any point, even in evening. I would suggest that the hotel take down the old pictures of the on property restaurants/bars that do not exist any more...seems misleading. Also, would be nice to at least offer a small continental breakfast. Front desk staff was very friendly and accommodating. Parking lot was also nice to have and easy to use. Overall a good economical hotel if you want to be in the heart of downtown erie.
Aufenthalt von 2 Nächten im November 2023

4/10 – Schlecht

Jeffrey

Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
Advertised night club and no night club. Homeless camped out right in front of doors and garage entrance
Aufenthalt von 1 Nacht im September 2023

6/10 – Okay

Susie

Geschäftlich gereist
Verbesserungswürdig: Personal & Service und Ausstattung
I liked that it was close to Hamot Hospital. My room was clean and quiet. I did nit like that they only have 1 person working the front desk. The luggage carts are filthy. They had a car parked durectly in the path of the curb fir handicaos and you couldn't get the luggage diwn ti your cart. I told them about the cart because I am handicapped. Some of the rugs are loose and ciming up and dust is apparent on glass tops. I was woken by a wakeup call at 4.30am both mornings. I was told they would stop it after it happened once. To me this should not be the case fir what they charge.
Aufenthalt von 2 Nächten im Oktober 2023

4/10 – Schlecht

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit
Aufenthalt von 1 Nacht im Oktober 2023

2/10 – Ungenügend

Richard

Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Hair on the floor in the bathroom upon arrival. Shower was gross and dirty. Shower head was install at about 5 feet so I had to bend over to use it. Air conditioner didn’t work. Told this to the checkout staff and she said sorry as if she’s heard this 1000 times. They know the place is trash. Do not recommend.
Aufenthalt von 1 Nacht im Oktober 2023

8/10 – Gut

Michael

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
A Good Place to Stay
Not a lot of bells and whistles, but it is clean and has what you need. A good place to stay and the staff was very friendly.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von CaitlinS am 25. Okt. 2023
Hello Micheal, We are so glad that you found our Hotel to have a friendly staff and to have had everything that you needed here with in our hotel to make your stay pleasant for you! Hoping to see you in the future on your next trip into Erie and Thank You again for staying with us!Best,CaitlinSAvalon FD

2/10 – Ungenügend

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Filthy and Dingy and WAY Overpriced.
I'm sure this hotel was beautiful back in its day, but now it's run down and uncomfortable. We were told by a local law enforcement officer that it's in the process of being turned into low-income housing. The location wasn't the greatest but were told, "don't worry, the police station is only four blocks away." The room was filthy, the lamps and tables were sticky and there were large muddy (I hope) hand prints on the inside of the window. There was no closet. Only one lamp worked. There was no blanket or comforter on the bed, just a thin bedspread. The bathtub/shower was moldy and discolored. When my husband tried to take a shower, the drain backed up immediately and filled the tub with brown water. It didn't smell too bad, surprisingly, especially if you don't mind the smell of marijuana.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von RD am 13. Okt. 2023
Hello Guest,We are sorry to know that nothing was right with your stay, we are looking in to your comments and it will help us improve our customer service trainings and understandings.Management

6/10 – Okay

Sara

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
You pay for what you get
The room was dated but fine. Clean, nothing special. That was the most uncomfortable bed I've ever slept on with pillows that were so flat they might as well have been non-existent.
Aufenthalt von 2 Nächten im Oktober 2023

6/10 – Okay

AMY

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung
The rooms are older but very clean, but our aircondioner was not working so even though it was a cooler night, it got stuffy.
Aufenthalt von 1 Nacht im Oktober 2023

10/10 – Hervorragend

Ryan

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice place
Everything was great
Aufenthalt von 1 Nacht im September 2023
Antwort von CaitlinS. am 3. Okt. 2023
Hello Ryan, Glad to see you enjoyed your stay here with us at Avalon and gave us a 10 out of 10 rating!! Hope to see you back soon!!

8/10 – Gut

Diane

Geschäftlich gereist, Mit der Familie gereist
Personal was great and extremely helpful
Aufenthalt von 2 Nächten im September 2023
Antwort von CaitlinS. am 3. Okt. 2023
Hello Diane, We are happy to hear that you found our staff great and extremely Helpful. We hope to see you back in the future!Thank You,CaitlinS.

8/10 – Gut

Tom

Gut: Personal & Service und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2023
Antwort von CaitlinS. am 3. Okt. 2023
Thank You for the 8 out of 10 Tom! Have a great day and hope to see you again in the future!

8/10 – Gut

Mylha C

Aufenthalt von 1 Nacht im September 2023
Antwort von Rikki/Management am 15. Okt. 2023
Mylha,thank you for taking the time to review your stay! We look forward to being your go to property next time you travel to Erie PA.

8/10 – Gut

Timothy

Aufenthalt von 1 Nacht im September 2023
Antwort von RD am 21. Sept. 2023
Hello Timothy,Thank you for your business. Please visit us again.Management

10/10 – Hervorragend

Arnel

Gut: Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Wont stay in that again
Aufenthalt von 1 Nacht im September 2023
Antwort von CaitlinS am 3. Okt. 2023
Hello Arnel,We are sorry to hear you will not stay here again. Is there anything we can do to approve things on our end that would make our guests happier with their stay in the future? We read over all reviews to try to improve anything that we can and value your opinion. We hope that you will give Avalon another chance in the future. We wont let you down.Thank You,CaitlinS

4/10 – Schlecht

Kristin

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im September 2023
Antwort von RD am 21. Sept. 2023
Hello Kristin,We are sorry you did not like your stay with us. les us know if we can help you find a better place in the future. There are many hotels around here that me satisfy your needs. Thanks,Management

8/10 – Gut

Andrew

Mit der Familie gereist
Verbesserungswürdig: Ausstattung
Spacious hotel. Wonderful that the manager upgraded the room. Hotel seem like years ago it might’ve been a really great place. It’s past its prime. Certainly wouldn’t take much to bring it back.
Aufenthalt von 1 Nacht im September 2023
Antwort von management am 21. Sept. 2023
Andrew,We're pleased you enjoyed your stay at our property! We look forward to being your go to property in Erie.-rikki/management

6/10 – Okay

Bruce

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Caitlin am 8. Aug. 2023
Thank You for leaving a review! Avalon Thanks you for staying with us and hope to see you in the future!

10/10 – Hervorragend

Jeffrey, East Orange

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
A nice, serviceable hotel in downtown Erie for a fraction of the price to stay on the bayfront. Easy to use parking garage. I've stayed here twice on trips to Erie. If you need a good, clean place to stay The Avalon works well.
Aufenthalt von 3 Nächten im Juli 2023
Antwort von Rikki/Management am 23. Juli 2023
Jeffrey,thank you for taking the time to review your stay at our property! It was a pleasure being your home away from home while you were back in Erie. We truly appreciate you & your review! We hope to see you again in the future!

10/10 – Hervorragend

Griffin

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good hotel to stay at in the area… very walkable to the CBD.
Aufenthalt von 3 Nächten im Juni 2023
Antwort von Rikki/Management am 5. Juli 2023
Griffin,Thank you for taking the time to review your stay! It was a pleasure being your go to property in Erie! We hope to see you again!

2/10 – Ungenügend

blanca

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
It was a night mare everything was dirty . The hotel was old and it smell awful. The worst experience ever.
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Management am 4. Juli 2023
Hello Blanca,We respectfully disagree with your review. Hotel is built in 1978- 45 years ago, made of steel and concrete to last 100 years. it is solid building so being an old is subjective. What kind of smell? We keep it clean and tidy and take great pride.Wish you have a safe and pleasant travel home and hope you find a place to your liking in the future.Management

10/10 – Hervorragend

Igor

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
One night excellent stay
Everything was great. Comfortable bed, excellent location. Unbeatable price.
Aufenthalt von 1 Nacht im Juni 2023
Antwort von RD Management am 30. Juni 2023
Dear Igor,We are thrilled to read your 10 out of 10 review, it means a lot to us and encourages our staff to do better.Glad to know you liked our location and price. We truly appreciate your business.

6/10 – Okay

Thomas

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Verbesserungswürdig: Zustand der Unterkunft
The manager was great. The rooms need to be updated. They are in fair condition along with the rest of the hotel.
Aufenthalt von 2 Nächten im Juni 2023
Antwort von RD management am 27. Juni 2023
Hello Thomas,Thank you for your stay with us. Please visit us again.

10/10 – Hervorragend

Shelby

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Awesome
The place was amazing! And the manager that checked us in was awesome! I think her name was Ricki (: walking distance from alot of bars and food places. Will be booking again soon !!
Aufenthalt von 1 Nacht im Juni 2023
Antwort von CaitlinS am 20. Juni 2023
We are so happy to hear you liked our hotel.As for Rikki, she truly is amazing! Please stay with us agaiin in the future!

8/10 – Gut

James

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
The staff was very friendly, informative and professional. We were disappointed with the room. The toilet bowl would run periodically. The shower head leaked. The television channels, most were wavey and you could not watch and there were no local channels available. This was a conference center, but they did not offer breakfast, no bar or restaurant available. The staff gave very good recommendations about local establishments, however we were looking to stay in the building and relax. The decor was very nice in the lobby area as well.
Aufenthalt von 1 Nacht im Juni 2023
Antwort von CaitlinS am 20. Juni 2023
We are happy to hear that you liked our staff! we take great pride in all of them! We are currently working with our television provider to fix any issues with the cable and will soon be fixed! Please stay with us again in the future!

4/10 – Schlecht

Verifizierter Reisender

Geschäftlich gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Noise and cleanliness issues
I couldn't sleep all night because of the noise from outside and other rooms. The carpet and bathroom were not clean and the toilet and bathtub did not flush well. The staff was friendly.
Aufenthalt von 2 Nächten im Juni 2023
Antwort von CaitlinS am 20. Juni 2023
We are so happy that you enjoyed our staff here at Avalon! We do understand that there may be noise outside of the hotel, and we apologize. Its is downtown and out of our hands unfortunately. Please give us another chance when coming into Erie in the future!

10/10 – Hervorragend

Gene B

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
they were all friendly
Aufenthalt von 1 Nacht im Juni 2023
Antwort von CaitlinS am 20. Juni 2023
We are pleased you found our staff so friendly and gave a perfect score! Please stay with us again the next time you are in Erie!

6/10 – Okay

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
nice--but frustrating
The location is perfect...the staff very welcoming...the room was clean and supplied...convenient parking...unfortunately the tv was very iffy--no print out of available stations...no print out of amentities of the hotel nor possibilities near by in erie....the coffee pot did not work properly...and though I could connect to the network, i could never connect to the internet.
Aufenthalt von 1 Nacht im Juni 2023
Antwort von RD Management am 17. Juni 2023
Hello Guest,Thank you for the stay and review. We are happy to know you liked our location and welcoming staff. We are working with TV provider to improve our service. Please consider to stay with us again.

8/10 – Gut

Roni Lynn

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Weekend in Erie!
This was a weekend trip for me and my husband. The hotel's location was terrific. Very walkable to the many breweries and restaurants in town, as well as the baseball stadium. The hotel was clean and staff were friendly. Free parking in the underground garage. Beds were comfortable and the rooms were nice sized. The hotel could use a refresh/updating. The shower head could be better and the towels could be bigger, but all in all the hotel was fine.
Aufenthalt von 2 Nächten im Juni 2023
Antwort von RD am 12. Juni 2023
Hello Roni Lynn,We greatly appreciate your review, glad to know you enjoyed our location and cleanness along with location. Please visit us again.Thank You,RD Management

10/10 – Hervorragend

Lorne

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great front desk staff!
Aufenthalt von 2 Nächten im Juni 2023
Antwort von RD am 12. Juni 2023
Thank You Lorne for the perfect review. We are happy to know you enjoyed your stay and front desk staff, Please visit us again when traveling to Erie.Regards,RD Management

6/10 – Okay

Alison

Aufenthalt von 1 Nacht im Juni 2023
Antwort von RD Management am 30. Juni 2023
Dear Alison,Thank you for your review. We appreciate your stay with us, Please visit us again.

10/10 – Hervorragend

Latoyia

Gut: Personal & Service
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Management am 7. Juni 2023
Latoyia,Thank you for an amazing review ! Please come stay next time you're in Erie :)-Rikki