Alle angezeigten Bewertungen beruhen auf Erfahrungen echter Gäste. Nur Reisende, die ihre Unterkunft bei uns gebucht haben, können eine Bewertung abgeben. Wir überprüfen Bewertungen gemäß unseren Richtlinien und veröffentlichen alle Bewertungen, ob positiv oder negativ.Weitere InformationenWird in einem neuen Fenster geöffnet
219 von insgesamt 547 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
10 – Hervorragend
219
208 von insgesamt 547 Gästebewertungen haben eine Bewertung von 8 - Gut" "
8 – Gut
208
71 von insgesamt 547 Gästebewertungen haben eine Bewertung von 6 - Okay" "
6 – Okay
71
28 von insgesamt 547 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 – Schlecht
28
21 von insgesamt 547 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "
2 – Ungenügend
21
8,4/10
Sauberkeit
8,6/10
Personal & Service
7,8/10
Ausstattung
7,8/10
Zustand der Unterkunft
8,0/10
Umweltfreundlichkeit
Bewertungen
8/10 – Gut
Patrice
27. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
This is a very charming old-fashioned motel. I appreciate how clean it is, and the towels are lovely!
Patrice
Aufenthalt von 1 Nacht im Mai 2024
10/10 – Hervorragend
Andrew, eureka
26. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Andrew
Aufenthalt von 1 Nacht im Mai 2024
Antwort von PK (Pravin Kansagra) am 28. Mai 2024
Dear GuestThank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Pravin KansagraGuest Relation Manager
8/10 – Gut
Freddie
26. Mai 2024
Gut: Personal & Service
Very friendly staff. Clean room, a little wear and tear.
Freddie
Aufenthalt von 1 Nacht im Mai 2024
Antwort von PK (Pravin Kansagra) am 26. Mai 2024
Dear GuestThank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Pravin KansagraGuest Relation Manager
4/10 – Schlecht
Peter
24. Mai 2024
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
The area is dirty. The property itself is old and not clean. Noise kept us awake! Really cannot recommend it.
Peter
Aufenthalt von 1 Nacht im Mai 2024
Antwort von PK (Pravin Kansagra) am 26. Mai 2024
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay with us. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We are renovating the hall property.I hope that you will consider staying with us again so that we can have another chance to provide you with superior experience. Sincerely,Pravin KansagraGuest Relation Manager
8/10 – Gut
Michael
22. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
No complaints and the price was great
Michael
Aufenthalt von 1 Nacht im März 2024
Antwort von PK (Pravin Kansagra) am 26. Mai 2024
Dear Guest,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay.We are looking forward to providing you with the same pleasant accommodation and service the next time you are in town.Kind regards,Pravin KansagraGuest Relation Manager
10/10 – Hervorragend
David
Mit Haustieren gereist
7. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice and old fashioned looking sign, nostalgic. Easy to find rooms.
David
Aufenthalt von 1 Nacht im Mai 2024
Antwort von PRAVIN KANSGRA am 7. Mai 2024
Dear Valued Guest,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay.We are looking forward to providing you with the same pleasant accommodations and service the next time you are in town.Kind regards,Pravin KansagraGuest Relation Manager
8/10 – Gut
Grant, SUSANVILLE
6. Mai 2024
Grant
Aufenthalt von 1 Nacht im März 2024
Antwort von PK (Pravin Kansagra) am 26. Mai 2024
Dear Guest,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay.We are looking forward to providing you with the same pleasant accommodation and service the next time you are in town.Kind regards,Pravin KansagraGuest Relation Manager
6/10 – Okay
Ed
Mit Haustieren gereist, Mit der Familie gereist
6. Mai 2024
Good area of town
Ed
Aufenthalt von 1 Nacht im Mai 2024
Antwort von PRAVIN KANSGRA am 6. Mai 2024
Dear Valued Guest,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay.We are looking forward to providing you with the same pleasant accommodations and service the next time you are in town.Kind regards,Pravin KansagraGuest Relation Manager
10/10 – Hervorragend
Collin
Geschäftlich gereist
6. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I had a great corner room, the front desk sir let me check in earlier than I expected due to some circumstances. He was great, room was a lot nicer than some of the other places I’ve stayed here! I will book again
Collin
Aufenthalt von 5 Nächten im April 2024
Antwort von PRAVIN KANSGRA am 6. Mai 2024
Dear Valued Guest,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay.We are looking forward to providing you with the same pleasant accommodations and service the next time you are in town.Kind regards,Pravin KansagraGuest Relation Manager
8/10 – Gut
David, Evanston
26. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good older motel with friendly, but hard to understand counter staff. Room was clean and comfortable. Only stayed one night, so didn’t have a lot of interaction with the staff. Overall decent motel.
David
Aufenthalt von 1 Nacht im April 2024
Antwort von PRAVIN KANSGRA am 27. Apr. 2024
Dear Valued Guest,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay.We are looking forward to providing you with the same pleasant accommodations and service the next time you are in town.Kind regards,Pravin KansagraGuest Relation Manager
4/10 – Schlecht
Chris
25. Apr. 2024
Chris
Aufenthalt von 1 Nacht im April 2024
Antwort von Pravin Kansagra am 15. Mai 2024
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,PK (Pravin Kansagra)Guest Relation Manager
10/10 – Hervorragend
Thomas
Mit der Familie und kleinen Kindern gereist
23. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great standard 10/10👍
Thomas
Aufenthalt von 2 Nächten im April 2024
Antwort von PRAVIN KANSGRA am 25. Apr. 2024
Dear Valued Guest,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay.We are looking forward to providing you with the same pleasant accommodations and service the next time you are in town.Kind regards,Pravin KansagraGuest Relation Manager
10/10 – Hervorragend
jesse
21. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I really sensed the hard work and pride these guys put into the place. There were just a lot of little things you don't always expect in an inexpensive hotel, like table and chairs next to the bed, the shampoo and soaps, and the included breakfast.
jesse
Aufenthalt von 1 Nacht im April 2024
Antwort von PRAVIN KANSGRA am 25. Apr. 2024
Dear Valued Guest,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay.We are looking forward to providing you with the same pleasant accommodations and service the next time you are in town.Kind regards,Pravin KansagraGuest Relation Manager
8/10 – Gut
harold
21. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
harold
Aufenthalt von 1 Nacht im April 2024
Antwort von PRAVIN KANSGRA am 25. Apr. 2024
Dear Valued Guest,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay.We are looking forward to providing you with the same pleasant accommodations and service the next time you are in town.Kind regards,Pravin KansagraGuest Relation Manager
10/10 – Hervorragend
Nichole
21. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff does a wonderful job of being kind and accommodating the rooms were clean smelled good and they promptly fixed my TV when I couldn't get it working overall it's always an amazing stay and I will always pick Thunderbird when given the chance.
Nichole
Aufenthalt von 1 Nacht im März 2024
Antwort von PRAVIN KANSGRA am 25. Apr. 2024
Dear Valued Guest,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay.We are looking forward to providing you with the same pleasant accommodations and service the next time you are in town.Kind regards,Pravin KansagraGuest Relation Manager
8/10 – Gut
Roger, Cindy
19. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
👍
Roger, Cindy
Aufenthalt von 1 Nacht im April 2024
Antwort von PRAVIN KANSGRA am 21. Apr. 2024
Dear Valued Guest,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay.We are looking forward to providing you with the same pleasant accommodations and service the next time you are in town.Kind regards,Pravin KansagraGuest Relation Manager
6/10 – Okay
naomi
Mit Haustieren gereist, Mit dem Partner gereist
19. Apr. 2024
Verbesserungswürdig: Ausstattung
There is nothing wrong with this hotel, it's run down a bit and in a town that seems to be suffering from post covid. It was right downtown and was walkable to where we had dinner which was nice.
naomi
Aufenthalt von 1 Nacht im April 2024
Antwort von PRAVIN KANSGRA am 19. Apr. 2024
Dear GuestThank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Pravin KansagraGuest Relation Manager
8/10 – Gut
Brandon
Mit einer Gruppe gereist
23. März 2024
Gut: Sauberkeit, Personal & Service und Ausstattung
The staff was extremely friendly and helpful.
Brandon
Aufenthalt von 1 Nacht im März 2024
Antwort von PRAVIN KANSGRA am 24. März 2024
Dear Guest,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay.We are looking forward to providing you with the same pleasant accommodation and service the next time you are in town.Kind regards,Pravin KansagraGuest Relation Manager
8/10 – Gut
Lawrence
10. März 2024
Gut: Sauberkeit, Personal & Service und Ausstattung
This is an older style motel in downtown Elko. It was clean, comfortable and contained all the facilities we required for our one night stay.
Lawrence
Aufenthalt von 1 Nacht im März 2024
Antwort von PRAVIN KANSGRA am 10. März 2024
Dear Guest,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,Guest Relation Manager
10/10 – Hervorragend
Thea Frances
1. März 2024
Thea Frances
Aufenthalt von 3 Nächten im Februar 2024
Antwort von PRAVIN KANSGRA am 3. März 2024
Dear Guest,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay.We are looking forward to providing you with the same pleasant accommodation and service the next time you are in town.Kind regards,Pravin KansagraGuest Relation Manager
8/10 – Gut
Bryan
28. Feb. 2024
Bryan
Aufenthalt von 1 Nacht im Februar 2024
Antwort von PRAVIN KANSAGRA am 21. März 2024
Dear Guest,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay.We are looking forward to providing you with the same pleasant accommodation and service the next time you are in town.Kind regards,Pravin KansagraGuest Relation Manage
8/10 – Gut
M.E.
20. Feb. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I've been staying at Thunderbird for several years, I travel back and forth from UT to CA. It's a great halfway stop.
M.E.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von PRAVIN KANSGRA am 20. Feb. 2024
Dear Guest,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay.We are looking forward to providing you with the same pleasant accommodation and service the next time you are in town.Kind regards,Pravin KansagraGuest Relation Manager
10/10 – Hervorragend
charles
Geschäftlich gereist
29. Jan. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The owners/staff are great people and conservative.
charles
Aufenthalt von 1 Nacht im Januar 2024
Antwort von PRAVIN KANSGRA am 30. Jan. 2024
Dear Guest,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,Pravin KansagraGuest Relation Manager
10/10 – Hervorragend
Tyler
28. Jan. 2024
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good place
Clean and affordable
Tyler
Aufenthalt von 1 Nacht im Januar 2024
Antwort von PK (Pravin Kansagra) am 30. Jan. 2024
Dear Guest,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,Pravin KansagraGuest Relation Manager
10/10 – Hervorragend
Zaida
28. Jan. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good place
Zaida
Aufenthalt von 2 Nächten im Januar 2024
Antwort von PK (Pravin Kansagra) am 30. Jan. 2024
Dear Guest,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,Pravin KansagraGuest Relation Manager
10/10 – Hervorragend
David
10. Jan. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
David
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von PRAVIN KANSAGRA am 15. Jan. 2024
Thank you for taking the time to complete our online survey regarding your recent stay with us.Allow me to apologize on behalf of our Dear Valued Guest,hotel for failing to meet your expectations regarding all of your issues on your recent visit. I have shared your feedback with maintenance and housekeeping department to ensure we handle these types of situations differently in the future. All that issue fixed.Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodation on your next visit to our hotel.Kind regards,Pravin KansagraGuest Relation Manager
2/10 – Ungenügend
Sarah
Mit Haustieren gereist, Mit dem Partner gereist
8. Jan. 2024
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Booked room with the understanding they accepted esa animals as it states, and was charged fees that weren’t specifically for animals. It was an “additional family fee”. No other motels/hotels I was charged this fee especially with supporting esa documents. Also when leaving the motel early in the morning there was a homeless person climbing out of the window right next to the room I was staying at. Did not feel safe here at all, needs better security. Do not recommend
Sarah
Antwort von Guest Relation Manager am 9. Jan. 2024
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay with us. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We are renovating the hall property.Sorry for the homeless person coming into the property. you call us so we can immediately call the police.As per your complaint, we have already complained to the police and put trespassing.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Pravin KansagraGuest Relation Manager
10/10 – Hervorragend
Kendrick
7. Jan. 2024
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
It was good
Kendrick
Aufenthalt von 1 Nacht im Januar 2024
Antwort von PK (Pravin Kansagra) am 15. Jan. 2024
Thank you for taking the time to complete our online survey regarding your recent stay with us.Allow me to apologize on behalf of our Dear Valued Guest,hotel for failing to meet your expectations regarding all of your issues on your recent visit. I have shared your feedback with maintenance and housekeeping department to ensure we handle these types of situations differently in the future. All that issue fixed.Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodation on your next visit to our hotel.Kind regards,Pravin KansagraGuest Relation Manager
8/10 – Gut
John
Mit der Familie gereist
5. Jan. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The room was quite quiet eventhough it was adjacent to traffic.
John
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Guest Relation Manager am 15. Jan. 2024
Thank you for taking the time to complete our online survey regarding your recent stay with us.Allow me to apologize on behalf of our Dear Valued Guest,hotel for failing to meet your expectations regarding all of your issues on your recent visit. I have shared your feedback with maintenance and housekeeping department to ensure we handle these types of situations differently in the future. All that issue fixed.Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodation on your next visit to our hotel.Kind regards,Pravin KansagraGuest Relation Manager
10/10 – Hervorragend
Thea Frances
2. Jan. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Pravin and crew were excellent!
Thea Frances
Antwort von PRAVIN KANSGRA am 13. Feb. 2024
Dear Guest,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay.We are looking forward to providing you with the same pleasant accommodation and service the next time you are in town.Kind regards,Pravin KansagraGuest Relation Manager
4/10 – Schlecht
Mary
28. Dez. 2023
Mary
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von PRAVIN KANSGRA am 15. Jan. 2024
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay with us. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We are renovating the hall property.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Pravin KansagraGuest Relation Manager
10/10 – Hervorragend
Thomas
Geschäftlich gereist
12. Dez. 2023
Gut: Personal & Service
Verbesserungswürdig: Ausstattung
I enjoy the Thunderbird. I just need a place to crash when I have business in Elko. It's very inexpensive and that's what I like.
Thomas
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von PRAVIN KANSGRA am 20. Dez. 2023
Dear Guest,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,Pravin KansagraGuest Relation Manager
10/10 – Hervorragend
Mr. Mrs. Larry
30. Nov. 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
s
Mr. Mrs. Larry
Aufenthalt von 1 Nacht im November 2023
Antwort von PRAVIN KANSGRA am 1. Dez. 2023
Dear Guest,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,Pravin KansagraGuest Relation Manager
10/10 – Hervorragend
Linda
Mit der Familie gereist
26. Nov. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We stay here usually a couple times a year as it is a half way point on our drive to visit kids. Great place to stay away from the bustle. Clean, refinished rooms. The price is right.
Linda
Aufenthalt von 1 Nacht im November 2023
Antwort von PRAVIN KANSAGRA am 29. Nov. 2023
Dear Guest,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,Pravin KansagraGuest Relation Manager
8/10 – Gut
Anders
22. Nov. 2023
Simple and good price
Anders
Aufenthalt von 1 Nacht im November 2023
Antwort von PRAVIN KANSGRA am 23. Nov. 2023
Dear Guest,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay.We are looking forward to providing you with the same pleasant accommodation and service the next time you are in town.Kind regards,Pravin KansagraGuest Relation Manager
8/10 – Gut
Seneca
Mit der Familie gereist
22. Nov. 2023
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Great Stafg
Clean rooms. Friendly staff. Whenever an issue popped up front desk was very prompt to resolve.
Seneca
Aufenthalt von 7 Nächten im November 2023
Antwort von PRAVIN KANSGRA am 23. Nov. 2023
Dear Guest,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay.We are looking forward to providing you with the same pleasant accommodation and service the next time you are in town.Kind regards,Pravin KansagraGuest Relation Manager
10/10 – Hervorragend
Lynn
19. Nov. 2023
Gut: Personal & Service und Zustand der Unterkunft
Except for the cockroach on the bathroom floor. It was great.
Lynn
Aufenthalt von 1 Nacht im November 2023
Antwort von PRAVIN KANSAGRA am 20. Nov. 2023
Dear Guest,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay.We are looking forward to providing you with the same pleasant accommodation and service the next time you are in town.Kind regards,Pravin KansagraGuest Relation Manager
10/10 – Hervorragend
Kyle
Geschäftlich gereist
18. Nov. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Always a great stay at the Thunderbird. I stay here often while working in the area and never have any complaints.
Kyle
Aufenthalt von 5 Nächten im November 2023
Antwort von PRAVIN KANSGRA am 19. Nov. 2023
Dear Guest,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,Pravin KansagraGuest Relation Manager
8/10 – Gut
Jerry
17. Nov. 2023
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Jerry
Aufenthalt von 1 Nacht im November 2023
Antwort von PRAVIN KANSGRA am 18. Nov. 2023
Dear Guest,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay.We are looking forward to providing you with the same pleasant accommodation and service the next time you are in town.Kind regards,Pravin KansagraGuest Relation Manager
8/10 – Gut
Cole
Mit dem Partner gereist
12. Nov. 2023
Gut: Sauberkeit, Personal & Service und Ausstattung
Fairly old motel, but nothing outside of what you'd expect. Bed was comfy, service was friendly, and location was great!
Cole
Aufenthalt von 1 Nacht im November 2023
Antwort von PRAVIN KANSGRA am 16. Nov. 2023
Dear Guest,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay.We are looking forward to providing you with the same pleasant accommodation and service the next time you are in town.Kind regards,Pravin KansagraGuest Relation Manager
4/10 – Schlecht
Norma
10. Nov. 2023
Norma
Aufenthalt von 1 Nacht im November 2023
Antwort von PRAVIN KANSAGRA am 5. Dez. 2023
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay with us. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We are renovating the hall property.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Pravin KansagraGuest Relation Manager
8/10 – Gut
John
7. Nov. 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
John
Aufenthalt von 1 Nacht im November 2023
Antwort von PRAVIN KANSGRA am 16. Nov. 2023
Dear Guest,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay.We are looking forward to providing you with the same pleasant accommodation and service the next time you are in town.Kind regards,Pravin KansagraGuest Relation Manager
10/10 – Hervorragend
Kyle
Geschäftlich gereist
4. Nov. 2023
Gut: Ausstattung
Quiet, comfortable and very friendly staff. I’ll definitely stay here again.
Kyle
Aufenthalt von 4 Nächten im Oktober 2023
Antwort von PRAVIN KANSGRA am 4. Nov. 2023
Dear Guest,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay.We are looking forward to providing you with the same pleasant accommodation and service the next time you are in town.Kind regards,Pravin KansagraGuest Relation Manager
8/10 – Gut
Verifizierter Reisender
2. Nov. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Two tumbs up
Clean, comfortable room. Friendly staff. Internet in the room was marginal. Great breakfast options.
Verifizierter Reisender
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von PRAVIN KANSGRA am 3. Nov. 2023
Dear Guest,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,Pravin KansagraGuest Relation Manager
10/10 – Hervorragend
Adisen
31. Okt. 2023
Adisen
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von PRAVIN KANSGRA am 20. Nov. 2023
Dear Guest,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay.We are looking forward to providing you with the same pleasant accommodation and service the next time you are in town.Kind regards,Pravin KansagraGuest Relation Manager
6/10 – Okay
Karla
30. Okt. 2023
Verbesserungswürdig: Zustand der Unterkunft
Motel was rundown. Carpet stained and just old. Bed was comfortable. Served our need for quick place to stay with our dog
Karla
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von PK (Pravin Kansagra) am 30. Okt. 2023
Thank you for taking the time to complete our online survey regarding your recent stay with us.Allow me to apologize on behalf of our Dear Valued Guest,hotel for failing to meet your expectations regarding all of your issues on your recent visit. I have shared your feedback with maintenance and housekeeping department to ensure we handle these types of situations differently in the future. All that issue fixed.Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodation on your next visit to our hotel.Kind regards,Pravin KansagraGuest Relation Manager
8/10 – Gut
Kurt
29. Okt. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Quaint, dated, not so well worn. Was quiet, comfortable, good location...
Kurt
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von PK (Pravin Kansagra) am 30. Okt. 2023
Dear Guest,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,Pravin KansagraGuest Relation Manager
8/10 – Gut
Carl, Hayward
27. Okt. 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Carl
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von PK (Pravin Kansagra) am 30. Okt. 2023
Dear Guest,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay.We are looking forward to providing you with the same pleasant accommodation and service the next time you are in town.Kind regards,Pravin KansagraGuest Relation Manager
10/10 – Hervorragend
Richard
22. Okt. 2023
Gut: Personal & Service und Zustand der Unterkunft
Richard
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von PRAVIN KANSGRA am 25. Okt. 2023
Dear Guest,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,PK (Pravin Kansagra)Guest Relation Manager
10/10 – Hervorragend
Carrie
18. Okt. 2023
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Carrie
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von PRAVIN KANSGRA am 20. Okt. 2023
Dear Guest,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay.We are looking forward to providing you with the same pleasant accommodation and service the next time you are in town.Kind regards,Pravin KansagraGuest Relation Manager