Außenpool (je nach Saison geöffnet), Liegestühle

Bewertungen von Thunderbird Motel

3 out of 5
Thunderbird Motel
345 Idaho Street, Elko, NV

Bewertungen

8,2

Sehr gut

219 von insgesamt 547 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
208 von insgesamt 547 Gästebewertungen haben eine Bewertung von 8 - Gut" "
71 von insgesamt 547 Gästebewertungen haben eine Bewertung von 6 - Okay" "
28 von insgesamt 547 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
21 von insgesamt 547 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,4/10

Sauberkeit

8,6/10

Personal & Service

7,8/10

Ausstattung

7,8/10

Zustand der Unterkunft

8,0/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Patrice

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
This is a very charming old-fashioned motel. I appreciate how clean it is, and the towels are lovely!
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Andrew, eureka

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von PK (Pravin Kansagra) am 28. Mai 2024
Dear GuestThank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Pravin KansagraGuest Relation Manager

8/10 – Gut

Freddie

Gut: Personal & Service
Very friendly staff. Clean room, a little wear and tear.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von PK (Pravin Kansagra) am 26. Mai 2024
Dear GuestThank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Pravin KansagraGuest Relation Manager

4/10 – Schlecht

Peter

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
The area is dirty. The property itself is old and not clean. Noise kept us awake! Really cannot recommend it.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von PK (Pravin Kansagra) am 26. Mai 2024
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay with us. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We are renovating the hall property.I hope that you will consider staying with us again so that we can have another chance to provide you with superior experience. Sincerely,Pravin KansagraGuest Relation Manager

8/10 – Gut

Michael

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
No complaints and the price was great
Aufenthalt von 1 Nacht im März 2024
Antwort von PK (Pravin Kansagra) am 26. Mai 2024
Dear Guest,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay.We are looking forward to providing you with the same pleasant accommodation and service the next time you are in town.Kind regards,Pravin KansagraGuest Relation Manager

10/10 – Hervorragend

David

Mit Haustieren gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice and old fashioned looking sign, nostalgic. Easy to find rooms.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von PRAVIN KANSGRA am 7. Mai 2024
Dear Valued Guest,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay.We are looking forward to providing you with the same pleasant accommodations and service the next time you are in town.Kind regards,Pravin KansagraGuest Relation Manager

8/10 – Gut

Grant, SUSANVILLE

Aufenthalt von 1 Nacht im März 2024
Antwort von PK (Pravin Kansagra) am 26. Mai 2024
Dear Guest,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay.We are looking forward to providing you with the same pleasant accommodation and service the next time you are in town.Kind regards,Pravin KansagraGuest Relation Manager

6/10 – Okay

Ed

Mit Haustieren gereist, Mit der Familie gereist
Good area of town
Aufenthalt von 1 Nacht im Mai 2024
Antwort von PRAVIN KANSGRA am 6. Mai 2024
Dear Valued Guest,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay.We are looking forward to providing you with the same pleasant accommodations and service the next time you are in town.Kind regards,Pravin KansagraGuest Relation Manager

10/10 – Hervorragend

Collin

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I had a great corner room, the front desk sir let me check in earlier than I expected due to some circumstances. He was great, room was a lot nicer than some of the other places I’ve stayed here! I will book again
Aufenthalt von 5 Nächten im April 2024
Antwort von PRAVIN KANSGRA am 6. Mai 2024
Dear Valued Guest,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay.We are looking forward to providing you with the same pleasant accommodations and service the next time you are in town.Kind regards,Pravin KansagraGuest Relation Manager

8/10 – Gut

David, Evanston

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good older motel with friendly, but hard to understand counter staff. Room was clean and comfortable. Only stayed one night, so didn’t have a lot of interaction with the staff. Overall decent motel.
Aufenthalt von 1 Nacht im April 2024
Antwort von PRAVIN KANSGRA am 27. Apr. 2024
Dear Valued Guest,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay.We are looking forward to providing you with the same pleasant accommodations and service the next time you are in town.Kind regards,Pravin KansagraGuest Relation Manager

4/10 – Schlecht

Chris

Aufenthalt von 1 Nacht im April 2024
Antwort von Pravin Kansagra am 15. Mai 2024
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,PK (Pravin Kansagra)Guest Relation Manager

10/10 – Hervorragend

Thomas

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great standard 10/10👍
Aufenthalt von 2 Nächten im April 2024
Antwort von PRAVIN KANSGRA am 25. Apr. 2024
Dear Valued Guest,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay.We are looking forward to providing you with the same pleasant accommodations and service the next time you are in town.Kind regards,Pravin KansagraGuest Relation Manager

10/10 – Hervorragend

jesse

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I really sensed the hard work and pride these guys put into the place. There were just a lot of little things you don't always expect in an inexpensive hotel, like table and chairs next to the bed, the shampoo and soaps, and the included breakfast.
Aufenthalt von 1 Nacht im April 2024
Antwort von PRAVIN KANSGRA am 25. Apr. 2024
Dear Valued Guest,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay.We are looking forward to providing you with the same pleasant accommodations and service the next time you are in town.Kind regards,Pravin KansagraGuest Relation Manager

8/10 – Gut

harold

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von PRAVIN KANSGRA am 25. Apr. 2024
Dear Valued Guest,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay.We are looking forward to providing you with the same pleasant accommodations and service the next time you are in town.Kind regards,Pravin KansagraGuest Relation Manager

10/10 – Hervorragend

Nichole

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff does a wonderful job of being kind and accommodating the rooms were clean smelled good and they promptly fixed my TV when I couldn't get it working overall it's always an amazing stay and I will always pick Thunderbird when given the chance.
Aufenthalt von 1 Nacht im März 2024
Antwort von PRAVIN KANSGRA am 25. Apr. 2024
Dear Valued Guest,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay.We are looking forward to providing you with the same pleasant accommodations and service the next time you are in town.Kind regards,Pravin KansagraGuest Relation Manager

8/10 – Gut

Roger, Cindy

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
👍
Aufenthalt von 1 Nacht im April 2024
Antwort von PRAVIN KANSGRA am 21. Apr. 2024
Dear Valued Guest,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay.We are looking forward to providing you with the same pleasant accommodations and service the next time you are in town.Kind regards,Pravin KansagraGuest Relation Manager

6/10 – Okay

naomi

Mit Haustieren gereist, Mit dem Partner gereist
Verbesserungswürdig: Ausstattung
There is nothing wrong with this hotel, it's run down a bit and in a town that seems to be suffering from post covid. It was right downtown and was walkable to where we had dinner which was nice.
Aufenthalt von 1 Nacht im April 2024
Antwort von PRAVIN KANSGRA am 19. Apr. 2024
Dear GuestThank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Pravin KansagraGuest Relation Manager

8/10 – Gut

Brandon

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
The staff was extremely friendly and helpful.
Aufenthalt von 1 Nacht im März 2024
Antwort von PRAVIN KANSGRA am 24. März 2024
Dear Guest,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay.We are looking forward to providing you with the same pleasant accommodation and service the next time you are in town.Kind regards,Pravin KansagraGuest Relation Manager

8/10 – Gut

Lawrence

Gut: Sauberkeit, Personal & Service und Ausstattung
This is an older style motel in downtown Elko. It was clean, comfortable and contained all the facilities we required for our one night stay.
Aufenthalt von 1 Nacht im März 2024
Antwort von PRAVIN KANSGRA am 10. März 2024
Dear Guest,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,Guest Relation Manager

10/10 – Hervorragend

Thea Frances

Aufenthalt von 3 Nächten im Februar 2024
Antwort von PRAVIN KANSGRA am 3. März 2024
Dear Guest,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay.We are looking forward to providing you with the same pleasant accommodation and service the next time you are in town.Kind regards,Pravin KansagraGuest Relation Manager

8/10 – Gut

Bryan

Aufenthalt von 1 Nacht im Februar 2024
Antwort von PRAVIN KANSAGRA am 21. März 2024
Dear Guest,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay.We are looking forward to providing you with the same pleasant accommodation and service the next time you are in town.Kind regards,Pravin KansagraGuest Relation Manage

8/10 – Gut

M.E.

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I've been staying at Thunderbird for several years, I travel back and forth from UT to CA. It's a great halfway stop.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von PRAVIN KANSGRA am 20. Feb. 2024
Dear Guest,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay.We are looking forward to providing you with the same pleasant accommodation and service the next time you are in town.Kind regards,Pravin KansagraGuest Relation Manager

10/10 – Hervorragend

charles

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The owners/staff are great people and conservative.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von PRAVIN KANSGRA am 30. Jan. 2024
Dear Guest,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,Pravin KansagraGuest Relation Manager

10/10 – Hervorragend

Tyler

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good place
Clean and affordable
Aufenthalt von 1 Nacht im Januar 2024
Antwort von PK (Pravin Kansagra) am 30. Jan. 2024
Dear Guest,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,Pravin KansagraGuest Relation Manager

10/10 – Hervorragend

Zaida

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good place
Aufenthalt von 2 Nächten im Januar 2024
Antwort von PK (Pravin Kansagra) am 30. Jan. 2024
Dear Guest,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,Pravin KansagraGuest Relation Manager

10/10 – Hervorragend

David

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von PRAVIN KANSAGRA am 15. Jan. 2024
Thank you for taking the time to complete our online survey regarding your recent stay with us.Allow me to apologize on behalf of our Dear Valued Guest,hotel for failing to meet your expectations regarding all of your issues on your recent visit. I have shared your feedback with maintenance and housekeeping department to ensure we handle these types of situations differently in the future. All that issue fixed.Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodation on your next visit to our hotel.Kind regards,Pravin KansagraGuest Relation Manager

2/10 – Ungenügend

Sarah

Mit Haustieren gereist, Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Booked room with the understanding they accepted esa animals as it states, and was charged fees that weren’t specifically for animals. It was an “additional family fee”. No other motels/hotels I was charged this fee especially with supporting esa documents. Also when leaving the motel early in the morning there was a homeless person climbing out of the window right next to the room I was staying at. Did not feel safe here at all, needs better security. Do not recommend
Antwort von Guest Relation Manager am 9. Jan. 2024
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay with us. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We are renovating the hall property.Sorry for the homeless person coming into the property. you call us so we can immediately call the police.As per your complaint, we have already complained to the police and put trespassing.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Pravin KansagraGuest Relation Manager

10/10 – Hervorragend

Kendrick

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
It was good
Aufenthalt von 1 Nacht im Januar 2024
Antwort von PK (Pravin Kansagra) am 15. Jan. 2024
Thank you for taking the time to complete our online survey regarding your recent stay with us.Allow me to apologize on behalf of our Dear Valued Guest,hotel for failing to meet your expectations regarding all of your issues on your recent visit. I have shared your feedback with maintenance and housekeeping department to ensure we handle these types of situations differently in the future. All that issue fixed.Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodation on your next visit to our hotel.Kind regards,Pravin KansagraGuest Relation Manager

8/10 – Gut

John

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The room was quite quiet eventhough it was adjacent to traffic.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Guest Relation Manager am 15. Jan. 2024
Thank you for taking the time to complete our online survey regarding your recent stay with us.Allow me to apologize on behalf of our Dear Valued Guest,hotel for failing to meet your expectations regarding all of your issues on your recent visit. I have shared your feedback with maintenance and housekeeping department to ensure we handle these types of situations differently in the future. All that issue fixed.Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodation on your next visit to our hotel.Kind regards,Pravin KansagraGuest Relation Manager

10/10 – Hervorragend

Thea Frances

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Pravin and crew were excellent!
Antwort von PRAVIN KANSGRA am 13. Feb. 2024
Dear Guest,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay.We are looking forward to providing you with the same pleasant accommodation and service the next time you are in town.Kind regards,Pravin KansagraGuest Relation Manager

4/10 – Schlecht

Mary

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von PRAVIN KANSGRA am 15. Jan. 2024
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay with us. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We are renovating the hall property.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Pravin KansagraGuest Relation Manager

10/10 – Hervorragend

Thomas

Geschäftlich gereist
Gut: Personal & Service
Verbesserungswürdig: Ausstattung
I enjoy the Thunderbird. I just need a place to crash when I have business in Elko. It's very inexpensive and that's what I like.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von PRAVIN KANSGRA am 20. Dez. 2023
Dear Guest,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,Pravin KansagraGuest Relation Manager

10/10 – Hervorragend

Mr. Mrs. Larry

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
s
Aufenthalt von 1 Nacht im November 2023
Antwort von PRAVIN KANSGRA am 1. Dez. 2023
Dear Guest,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,Pravin KansagraGuest Relation Manager

10/10 – Hervorragend

Linda

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We stay here usually a couple times a year as it is a half way point on our drive to visit kids. Great place to stay away from the bustle. Clean, refinished rooms. The price is right.
Aufenthalt von 1 Nacht im November 2023
Antwort von PRAVIN KANSAGRA am 29. Nov. 2023
Dear Guest,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,Pravin KansagraGuest Relation Manager

8/10 – Gut

Anders

Simple and good price
Aufenthalt von 1 Nacht im November 2023
Antwort von PRAVIN KANSGRA am 23. Nov. 2023
Dear Guest,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay.We are looking forward to providing you with the same pleasant accommodation and service the next time you are in town.Kind regards,Pravin KansagraGuest Relation Manager

8/10 – Gut

Seneca

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Great Stafg
Clean rooms. Friendly staff. Whenever an issue popped up front desk was very prompt to resolve.
Aufenthalt von 7 Nächten im November 2023
Antwort von PRAVIN KANSGRA am 23. Nov. 2023
Dear Guest,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay.We are looking forward to providing you with the same pleasant accommodation and service the next time you are in town.Kind regards,Pravin KansagraGuest Relation Manager

10/10 – Hervorragend

Lynn

Gut: Personal & Service und Zustand der Unterkunft
Except for the cockroach on the bathroom floor. It was great.
Aufenthalt von 1 Nacht im November 2023
Antwort von PRAVIN KANSAGRA am 20. Nov. 2023
Dear Guest,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay.We are looking forward to providing you with the same pleasant accommodation and service the next time you are in town.Kind regards,Pravin KansagraGuest Relation Manager

10/10 – Hervorragend

Kyle

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Always a great stay at the Thunderbird. I stay here often while working in the area and never have any complaints.
Aufenthalt von 5 Nächten im November 2023
Antwort von PRAVIN KANSGRA am 19. Nov. 2023
Dear Guest,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,Pravin KansagraGuest Relation Manager

8/10 – Gut

Jerry

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2023
Antwort von PRAVIN KANSGRA am 18. Nov. 2023
Dear Guest,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay.We are looking forward to providing you with the same pleasant accommodation and service the next time you are in town.Kind regards,Pravin KansagraGuest Relation Manager

8/10 – Gut

Cole

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Fairly old motel, but nothing outside of what you'd expect. Bed was comfy, service was friendly, and location was great!
Aufenthalt von 1 Nacht im November 2023
Antwort von PRAVIN KANSGRA am 16. Nov. 2023
Dear Guest,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay.We are looking forward to providing you with the same pleasant accommodation and service the next time you are in town.Kind regards,Pravin KansagraGuest Relation Manager

4/10 – Schlecht

Norma

Aufenthalt von 1 Nacht im November 2023
Antwort von PRAVIN KANSAGRA am 5. Dez. 2023
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay with us. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We are renovating the hall property.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Pravin KansagraGuest Relation Manager

8/10 – Gut

John

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im November 2023
Antwort von PRAVIN KANSGRA am 16. Nov. 2023
Dear Guest,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay.We are looking forward to providing you with the same pleasant accommodation and service the next time you are in town.Kind regards,Pravin KansagraGuest Relation Manager

10/10 – Hervorragend

Kyle

Geschäftlich gereist
Gut: Ausstattung
Quiet, comfortable and very friendly staff. I’ll definitely stay here again.
Aufenthalt von 4 Nächten im Oktober 2023
Antwort von PRAVIN KANSGRA am 4. Nov. 2023
Dear Guest,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay.We are looking forward to providing you with the same pleasant accommodation and service the next time you are in town.Kind regards,Pravin KansagraGuest Relation Manager

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Two tumbs up
Clean, comfortable room. Friendly staff. Internet in the room was marginal. Great breakfast options.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von PRAVIN KANSGRA am 3. Nov. 2023
Dear Guest,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,Pravin KansagraGuest Relation Manager

10/10 – Hervorragend

Adisen

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von PRAVIN KANSGRA am 20. Nov. 2023
Dear Guest,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay.We are looking forward to providing you with the same pleasant accommodation and service the next time you are in town.Kind regards,Pravin KansagraGuest Relation Manager

6/10 – Okay

Karla

Verbesserungswürdig: Zustand der Unterkunft
Motel was rundown. Carpet stained and just old. Bed was comfortable. Served our need for quick place to stay with our dog
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von PK (Pravin Kansagra) am 30. Okt. 2023
Thank you for taking the time to complete our online survey regarding your recent stay with us.Allow me to apologize on behalf of our Dear Valued Guest,hotel for failing to meet your expectations regarding all of your issues on your recent visit. I have shared your feedback with maintenance and housekeeping department to ensure we handle these types of situations differently in the future. All that issue fixed.Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodation on your next visit to our hotel.Kind regards,Pravin KansagraGuest Relation Manager

8/10 – Gut

Kurt

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Quaint, dated, not so well worn. Was quiet, comfortable, good location...
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von PK (Pravin Kansagra) am 30. Okt. 2023
Dear Guest,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,Pravin KansagraGuest Relation Manager

8/10 – Gut

Carl, Hayward

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von PK (Pravin Kansagra) am 30. Okt. 2023
Dear Guest,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay.We are looking forward to providing you with the same pleasant accommodation and service the next time you are in town.Kind regards,Pravin KansagraGuest Relation Manager

10/10 – Hervorragend

Richard

Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von PRAVIN KANSGRA am 25. Okt. 2023
Dear Guest,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,PK (Pravin Kansagra)Guest Relation Manager

10/10 – Hervorragend

Carrie

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von PRAVIN KANSGRA am 20. Okt. 2023
Dear Guest,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay.We are looking forward to providing you with the same pleasant accommodation and service the next time you are in town.Kind regards,Pravin KansagraGuest Relation Manager