Alle angezeigten Bewertungen beruhen auf Erfahrungen echter Gäste. Nur Reisende, die ihre Unterkunft bei uns gebucht haben, können eine Bewertung abgeben. Wir überprüfen Bewertungen gemäß unseren Richtlinien und veröffentlichen alle Bewertungen, ob positiv oder negativ.Weitere InformationenWird in einem neuen Fenster geöffnet
629 von insgesamt 1010 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
10 – Hervorragend
629
233 von insgesamt 1010 Gästebewertungen haben eine Bewertung von 8 - Gut" "
8 – Gut
233
84 von insgesamt 1010 Gästebewertungen haben eine Bewertung von 6 - Okay" "
6 – Okay
84
45 von insgesamt 1010 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 – Schlecht
45
19 von insgesamt 1010 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "
2 – Ungenügend
19
9,0/10
Sauberkeit
9,2/10
Personal & Service
8,6/10
Ausstattung
8,8/10
Zustand der Unterkunft
8,6/10
Umweltfreundlichkeit
Bewertungen
10/10 – Hervorragend
Roger, Roseville
Mit der Familie gereist
25. Mai 2024
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent
Roger
Aufenthalt von 1 Nacht im Mai 2024
8/10 – Gut
Dustin, Winnemucca
Mit der Familie gereist
25. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The only issue, that was not really an issue, was the breakfast was on par with most hotel chains.
Dustin
Aufenthalt von 1 Nacht im Mai 2024
8/10 – Gut
Tessa
23. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The hotel is clean and easy to find. The staff is friendly. The bed needs to be replaced.
Tessa
Aufenthalt von 1 Nacht im Mai 2024
8/10 – Gut
barbara
21. Mai 2024
Gut: Ausstattung
Wonderful bed! I didn’t want to get out of it!
barbara
Aufenthalt von 1 Nacht im Mai 2024
10/10 – Hervorragend
Matthew
14. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Had a great stay at the Shutters hotel. Would stay again.
Matthew
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Christa K am 14. Mai 2024
Thank you for leaving us with some feedback on your recent stay. We're so glad you had a good visit, and we look forward to to seeing you on your next road trip. Best wishes!
10/10 – Hervorragend
Wendell L
13. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Like new!
Wendell L
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Christa K am 14. Mai 2024
Hi Wendell, I'm so happy to hear you enjoyed our newly remodeled rooms. We love hearing feedback from our guests, and would love to have you back the next time you're in Elko. Thank you! :)
10/10 – Hervorragend
Kary
Mit dem Partner gereist
13. Mai 2024
Gut: Sauberkeit, Personal & Service und Ausstattung
First time staying and I’d go back.
Kary
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Christa K am 14. Mai 2024
Hi Kary, we appreciate your great review of our property. It's wonderful to hear you enjoyed your visit, and we look forward to seeing you on your next vacation through Nevada. Safe travels!
10/10 – Hervorragend
Carrie, shelburne falls
9. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
great place
Carrie
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Callie Tregidga am 9. Mai 2024
Hi Carrie, Thank you for the great review and recent stay with us.
8/10 – Gut
Brayden
Geschäftlich gereist
9. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It was ok
Brayden
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Callie Tregidga am 9. Mai 2024
Hi Brayden, Thank you for your recent stay with us. If there is anything I can do to make your future stay better please let me know.
10/10 – Hervorragend
Jonathan
Mit dem Partner gereist
9. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything was nice and clean. The hotel felt new and fresh.
My only complaint would be that housekeeping pounded on our door early in the morning.
I realize they want to get a head start, but that was unpleasant.
Perhaps if we had a "Do not Disturb" placard to hang on our door, that would not have happened.
Jonathan
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Callie Tregidga am 9. Mai 2024
Hi Jonathan, Thank you for the great review and recent stay with us. I will communicate with the room attendants and we are truly sorry about the inconvenice.
10/10 – Hervorragend
Dani
Mit dem Partner gereist
8. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything was great. We would definitely stay here again on our way through town.
Dani
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Callie Tregidga am 9. Mai 2024
Hi Dani, We are so pleased to hear you had a great experiance, and thank you for the great review.
10/10 – Hervorragend
David
7. Mai 2024
Gut: Zustand der Unterkunft
Quiet, clean and comfortable.
David
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Callie Tregidga am 9. Mai 2024
Hi David, Thank you for your recent stay and great review.
10/10 – Hervorragend
BILL
5. Mai 2024
BILL
Aufenthalt von 1 Nacht im Mai 2024
10/10 – Hervorragend
Maria
3. Mai 2024
Maria
Aufenthalt von 1 Nacht im März 2024
10/10 – Hervorragend
Lynda
2. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Lynda
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Callie Tregidga am 9. Mai 2024
Hi Lynda, Thank you for the great review and recent stay with us.
8/10 – Gut
Lilian
Mit der Familie gereist
2. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lovely hotel for our overnight in Elko. Comfortable beds and a very clean room, beautiful lobby, pretty good breakfast. There were some hot options and also a bar with cereal, bagels, juice. Coffee was decent. Nice view overlooking the town.
Lilian
Aufenthalt von 1 Nacht im April 2024
Antwort von Callie Tregidga am 9. Mai 2024
Hi Lilian, We are so pleased to hear that you had a great stay with us and hope to see you again soon.
6/10 – Okay
Kristen
30. Apr. 2024
Gut: Sauberkeit und Personal & Service
it was okay. room was good. bed was comfy. Very loud , thin walls
Kristen
Aufenthalt von 1 Nacht im April 2024
Antwort von Callie Tregidga am 9. Mai 2024
Hi Kristen, Thank you for your feedback and recent stay. If there is anything we can do for your future stay please let me know.
8/10 – Gut
Melodie
Mit dem Partner gereist
29. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff was very nice and helpful. The locations was very helpful and the breakfast was yummy.
Melodie
Aufenthalt von 1 Nacht im April 2024
Antwort von Christa K am 13. Mai 2024
Thanks you so much for leaving us with a great review! I'm very happy you enjoyed your breakfast, as we do make everything fresh here in the morning. I will make sure to pass this on to our amazing staff as well. We absolutely look forward to having you again the next time you're in Elko. Best wishes! :)
8/10 – Gut
Rosa
28. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Rosa
Aufenthalt von 1 Nacht im April 2024
Antwort von Callie Tregidga am 9. Mai 2024
Hi Rosa, Thank you for staying with us at Shutters hotel. We hope to see you again.
2/10 – Ungenügend
GEORGE
Mit der Familie gereist
25. Apr. 2024
Gut: Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Well we arrived late and got a room.. once we got our things in the room and got the baby settled, immediately had someone throwing stuff at the window. Went to the front desk they checked it out and came back with nothing. Turned the ac on and set it to temp and went to take a shower bang the window again. Mind you third floor center of the hotel we have no idea what’s going on speak to front desk again nothing. Finally just decide to go to bed. Ac so loud it woke me up multiple times a night asked for a different room was told nothing avail. Went back to bed woken up again by the ac. We arrived at 11:15 and left at 8 I got three hrs of sleep
GEORGE
Aufenthalt von 1 Nacht im April 2024
Antwort von Callie Tregidga am 26. Apr. 2024
HI George, We are sorry to hear about your recent stay with us. If there is anything we can do to make your future stay better please us know.
10/10 – Hervorragend
Colleen
Mit einer Gruppe gereist
25. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Just a stop over , everything was clean and comfortable!
Colleen
Aufenthalt von 1 Nacht im April 2024
Antwort von Callie Tregidga am 26. Apr. 2024
Hi Colleen, Thank you for the great review and recent stay with us.
10/10 – Hervorragend
James
Mit der Familie gereist
24. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
very nice hotel with lots of nice amenities
James
Aufenthalt von 1 Nacht im April 2024
Antwort von Christa K am 25. Apr. 2024
Thank you so much for the kind words about our hotel and amenities. I hope you got to enjoy the 24/7 pool and hot tub, as those are definitely my favorite of the amenities. We appreciate your business and would love to have you back the next time you're in the area. Best wishes! :)
8/10 – Gut
sandra
20. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Only thing was there was a machine sound all night and I really didn't get any sleep. The food was good at the restaurant we had the chicken sandwich excellent!
sandra
Aufenthalt von 4 Nächten im April 2024
Antwort von Christa K am 21. Apr. 2024
Thank you for letting us know about your stay! I'm glad you got to try our restaurant the pesto chicken sandwich is one of my favorites as well. We would love to have you back in a different room the next time you're in Elko. Best wishes!
8/10 – Gut
Lynnette
Mit der Familie gereist
19. Apr. 2024
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
The room was comfortable and clean. The gal who called to verify our reservations and the gal who checked us in were both welcoming and friendly. What we didnt like was in the morning we went to have a free breakfast with the vouchers they gave us and the cook was nowhere to be found. We werent sure we were in the right area or what to do, so i went to the front desk to ask. The gentleman at the front desk was nice and said the cook was in the restroom and should be out soon. We went back to wait for him and after probably a total of 15 minutes of waiting, we gave up. The gentleman at the front apologized and said he could get someone else to step in and cook something for us, but we declined as by then we were done waiting. It would have been nice to have had a free breakfast to help with our budget, but we didn't have time to wait. It was awkward waiting that long for someone who was in the bathroom to then come and cook food for us. Everything was pretty good until the morning we left and that is the reason I knocked off a star.
Lynnette
Aufenthalt von 1 Nacht im April 2024
Antwort von Christa K am 21. Apr. 2024
Thank you so much for letting us know about your stay!. I'm happy to hear you enjoyed the hotel room. I will also make sure to pass your comments on the restaurant on to the manager, as your insight helps us to improve in the future. I wish you safe travels, and look forward to seeing you the next time you're in Elko. Best wishes!
2/10 – Ungenügend
Susan
17. Apr. 2024
Susan
Aufenthalt von 1 Nacht im April 2024
Antwort von Christa K am 21. Apr. 2024
Hi Susan, I appreciate you taking the time to leave us a review. I'm so sorry you didn't enjoy your stay, and I would love to speak with you to get some insight on where we could improve. Thank you, and I look forward to hearing back from you. Best wishes!
10/10 – Hervorragend
Patrick
11. Apr. 2024
Gut: Personal & Service
Patrick
Aufenthalt von 1 Nacht im April 2024
Antwort von Christa K am 21. Apr. 2024
Thanks so much for the review! We appreciate when people take the time to tell us how we are doing. Hope to see you again soon!
6/10 – Okay
DeLayne, Yuma
Mit dem Partner gereist
1. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
The add on Expedia said bar and restaurant which was why I chose that place to stay. We had a long day of travel I wanted a place to have a drink relax and have something to eat. It did not say the restaurant and bar were closed on weekends. The breakfast in the morning had little choice and was all cold I couldn’t eat it.
DeLayne
Aufenthalt von 1 Nacht im März 2024
Antwort von Callie Tregidga am 1. Apr. 2024
Hi Delayne, We are truly sorry to hear this and will be updating the website right away. If there is anything I can do to make your future stay better please let me know.
8/10 – Gut
Stephanie, Kuna
31. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The bed was incredibly uncomfortable… everything else was very good!
Stephanie
Aufenthalt von 2 Nächten im März 2024
Antwort von Callie Tregidga am 1. Apr. 2024
Hi Stephanie, Thank you for the feedback and recent stay with us. If there is anything I can do to make your future stay better please let me know.
10/10 – Hervorragend
Bisirat
31. März 2024
Bisirat
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Callie Tregidga am 1. Apr. 2024
Hi Bisirat, Thank you for the great review and recent stay with us.
8/10 – Gut
Cheryl S
Mit dem Partner gereist
31. März 2024
Gut: Zustand der Unterkunft
Check in took awhile and it said my card was declined so we used my bf card which also was declined. We then both logged into our banks to see that it did take the money out of both our banks and it was their system messing up. It was nice they allowed us to check in early though. I was using the stairs and was not able to get out because the latch wasn’t working and thankfully a guy was trying to get in at the same time, he ended up body slamming the door to get it opened. I went to the front desk and comp about it being a fire hazard and it was immediately fixed. The front desk staff along with the staff in the kitchen were amazing!! I however had a problem with house keeping. My bf and I went to leave for a few hours and housekeeping was literally in front of our door. I asked the house keeper nicely for towels to have our trash taken out and toilet paper. I thought this was reasonable since we did stay several nights and needed our stuff taken care of. She assured me she would get it done right away. However once we returned and found we had no fresh towels the dirty ones were still in a pile and the trash was still full I went down once again to talk to the front desk and they had it taken care of right away. With all that said our stay was still nice. There was a pool my daughter enjoy, breakfast simple but yummy, the restaurant was good and the rooms were cleaned when arriving. We will stay there again on one of our trips.
Cheryl S
Aufenthalt von 4 Nächten im März 2024
Antwort von Callie Tregidga am 1. Apr. 2024
Hi Cheryl, We are truly sorry to hear about the inconveinces and I will be communicating with housekeeping staff. I am very happy you were pleased with front desk and restaurant. We hope to see you again soon.
4/10 – Schlecht
Andrea
Mit der Familie gereist
31. März 2024
Gut: Personal & Service und Ausstattung
Verbesserungswürdig: Sauberkeit
Our room smelled strongly of fried chicken which we discovered was from fried chicken bits inside the room heater. There were instructions on the toilet about removing a rubber band from the flusher. Overall it seems like it has recently had a superficial facelift, but cleanliness and maintenance are lacking. Would not stay here again.
Andrea
Aufenthalt von 1 Nacht im März 2024
Antwort von Callie Tregidga am 1. Apr. 2024
Hi Andrea, I am truly sorry to hear about the inconveince. I will communicate this with the maintenance and houskeeping staff. If there is anything I can do to make your future stay better please let me know/
10/10 – Hervorragend
Robert
Mit einer Gruppe gereist
31. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Fabulous 24 hours, hot tub and weight room the best
Robert
Aufenthalt von 1 Nacht im März 2024
Antwort von Callie Tregidga am 1. Apr. 2024
Hi Robert, We are so happy to hear that your recent stay was great. Thank you for staying with us!!!
10/10 – Hervorragend
Bryan
30. März 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Beautiful entry with a grand greatroom at the front desk!
Bryan
Aufenthalt von 1 Nacht im März 2024
Antwort von Callie Tregidga am 1. Apr. 2024
Hi Bryan, Thank you for the great review and recent feedback. We hope to see you back soon.
10/10 – Hervorragend
Mark
Geschäftlich gereist
29. März 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great place
Mark
Aufenthalt von 1 Nacht im März 2024
Antwort von Callie Tregidga am 1. Apr. 2024
Hi Mark, Thank you for the great review and recent stay with us. We hope to see you again soon.
10/10 – Hervorragend
Alecia
Geschäftlich gereist, Mit der Familie gereist
26. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Greqt place to stay. Clean, friendly great areas to work in. Easy access. Very clean and nice.
Alecia
Aufenthalt von 1 Nacht im März 2024
Antwort von Callie Tregidga am 26. März 2024
Hi Alecia, Thank you for the great review and recent stay with us.
8/10 – Gut
Inge Kaare
22. März 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good location
Negative: no bathrobe
Inge Kaare
Aufenthalt von 1 Nacht im März 2024
Antwort von Christa K am 25. März 2024
Thanks so much for the review! We appreciate when people take the time to tell us how we are doing. Hope to see you again soon!
10/10 – Hervorragend
Colleen
Mit der Familie gereist
21. März 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Loved it!
Colleen
Aufenthalt von 1 Nacht im März 2024
Antwort von Christa K am 25. März 2024
Thank you for the great review! We are delighted you enjoyed your time with us and hope you choose us again on your next road trip. Best wishes!
8/10 – Gut
Nevada Legal
Geschäftlich gereist
19. März 2024
Gut: Personal & Service
It was fine.
Nevada Legal
Aufenthalt von 1 Nacht im März 2024
Antwort von Callie Tregidga am 20. März 2024
Greetings, Thank you for your recent stay and feedback. If there is anything I can do to make your future stay better please let me know.
10/10 – Hervorragend
Rhiannon
18. März 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I’ve stayed here twice now and staff are amazing and the property, as well as rooms are well kept
Rhiannon
Aufenthalt von 2 Nächten im März 2024
Antwort von Callie Tregidga am 20. März 2024
HI Rhiannon, This is absolutely so great to hear and we are very pleased to hear you were happy with both stays.
10/10 – Hervorragend
Rocio
Mit dem Partner gereist
16. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
good customer service, very comfortable bed and very clean
Rocio
Aufenthalt von 1 Nacht im März 2024
Antwort von Callie Tregidga am 20. März 2024
Hi Rocio, Thank you for your great review and positive feedback.
10/10 – Hervorragend
Jololene
14. März 2024
Very pleased with hotel and stay.
Jololene
Aufenthalt von 1 Nacht im März 2024
Antwort von Callie Tregidga am 20. März 2024
Hi Jolene, Thank you for the great review and recent stay with us.
6/10 – Okay
Irene
11. März 2024
Gut: Personal & Service und Zustand der Unterkunft
It was okay. The shower heads need to be upgraded. I dont know if it's because there were a lot of families with young kids, but the breakfast was just okay, no milk for cereal, no hot water out for tea. But hot water was brought out for me immediately, the front desk clerk (young lady, blue streaks in hair) was awesome and extremely helpful.
Irene
Aufenthalt von 2 Nächten im März 2024
Antwort von Christa K am 21. März 2024
Thank you for providing feedback. Your experience is important to us, and we appreciate you bringing your concerns to our attention. I will make sure these comments get passed on to the appropriate management, as we are always looking for ways to improve. We appreciate your time and business and would love to have you back the next time you're in Elko!
10/10 – Hervorragend
Jasmine
Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
11. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was friendly and great! Hotel was overall really nice and clean.
Jasmine
Aufenthalt von 1 Nacht im März 2024
Antwort von Callie Tregidga am 20. März 2024
Hi Jasmine, Thank you for the great review and positive feedback.
8/10 – Gut
Paul C
Mit der Familie gereist
9. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property has been refurbished so it has the new feeling. The rooms were spacious and bed very comfortable. The desk chair was better than most. The living room type chair was not usable. It was stiff padded and had a low back. Other wise the room was a fair value for what you got.
Paul C
Aufenthalt von 1 Nacht im März 2024
Antwort von Callie Tregidga am 20. März 2024
Hi Paul, Thank you so much for all the positive feedback. We also appreciate your recent stay with us.
10/10 – Hervorragend
Jalisa
Geschäftlich gereist, Mit einer Gruppe gereist
5. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We had friends from out of town stay here breakfast was wonderful facility was clean
Jalisa
Aufenthalt von 4 Nächten im März 2024
Antwort von Callie Tregidga am 20. März 2024
Hi Jalisa, Thank you for the great review and I am so happy to hear you were pleased with breakfast.
10/10 – Hervorragend
Maria
28. Feb. 2024
Gut: Personal & Service und Zustand der Unterkunft
Maria
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Callie Tregidga am 6. März 2024
Hi Maria, Thank you for the great review and recent stay with us.
10/10 – Hervorragend
Neil
27. Feb. 2024
Gut: Sauberkeit und Personal & Service
Neil
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Callie Tregidga am 6. März 2024
Hi Neil, Thank you for the great review and recent stay with us.
10/10 – Hervorragend
Octavio
27. Feb. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Octavio
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Callie Tregidga am 6. März 2024
Hi Octavio, Thank you for your recent stay and positive review.
10/10 – Hervorragend
Jeff
20. Feb. 2024
Jeff
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Christa K am 21. März 2024
Thank you for the great review! We are delighted you enjoyed your time with us and hope you choose us again on your next road trip!
8/10 – Gut
Valerie
20. Feb. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Love the property, clean, beautiful and friendly staff. The only problem we had was that the bed wasn’t very comfortable. I generally love memory foam mattress but the one we slept in was quite worn out. We had trouble sleeping and felt very icky the next day. We will give it another try next time because we enjoyed the property very much.
Valerie
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Callie Tregidga am 6. März 2024
Hi Valerie, Thank you for your recent stay and feedback. If there is anything we can do to make your future stay better please let me know.