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Bewertungen von Crossroads Motel

2 out of 5
Crossroads Motel
N6476 HWY 12 & 67, Elkhorn, WI

Bewertungen

7,4

Gut

38 von insgesamt 148 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
55 von insgesamt 148 Gästebewertungen haben eine Bewertung von 8 - Gut" "
32 von insgesamt 148 Gästebewertungen haben eine Bewertung von 6 - Okay" "
14 von insgesamt 148 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
9 von insgesamt 148 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,0/10

Sauberkeit

7,8/10

Personal & Service

6,8/10

Ausstattung

7,2/10

Zustand der Unterkunft

7,8/10

Umweltfreundlichkeit

Bewertungen

4/10 – Schlecht

Jason

Geschäftlich gereist, Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
No daily housekeeping. Old towels. Rude staff.
Aufenthalt von 2 Nächten im Mai 2024

8/10 – Gut

Matthew

Gut: Personal & Service
Aufenthalt von 2 Nächten im Mai 2024

8/10 – Gut

Paulette

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im März 2024
Antwort von Kp am 15. Apr. 2024
Thank you for your feedback

6/10 – Okay

Travis

Mit einer Gruppe gereist
For the price isnt a bad place to stay older hotel so walls are not insulated well so it is very easy to hear the other guests I had a room on the end of the building so parking us a bit awkward but I would stay there again
Aufenthalt von 1 Nacht im März 2024
Antwort von Kp am 11. Apr. 2024
Dear guest, Thanks for sharing your feedback! We appreciate your understanding that our hotel is an older establishment. We apologize for any inconvenience caused by the lack of insulation in the walls, which may have made it easy to hear other guests. We'll definitely take your comments into consideration as we continue to improve our facilities. We're sorry that parking was a bit awkward for you due to the location of your room. We value your loyalty and are glad to hear that you would stay with us again. We look forward to welcoming you back in the future. Have a great day!

8/10 – Gut

Karen

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Kp am 15. Apr. 2024
Thank you for your feedback

8/10 – Gut

todd

Geschäftlich gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
Aufenthalt von 5 Nächten im Januar 2024

4/10 – Schlecht

Jake

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
They didn’t use the price quated on our reservation they charged us $13 dollars more. The room was ice cold and it took several hours for the room to heat up. We had stayed there before and it was pleasent but this stay was very unpleasant
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Kevin am 11. Apr. 2024
Dear Guest, I'm sorry to hear about the issues you experienced during your recent stay. We apologize for the discrepancy in the price quoted on your reservation. That's definitely not the level of service we aim to provide. We'll look into this matter and make sure it doesn't happen again in the future.We're also sorry to hear that your room was cold and took a while to heat up. We understand how important it is to have a comfortable and cozy room. We'll address this with our maintenance team to ensure that the heating system is functioning properly.We appreciate your loyalty as a returning guest and we're disappointed to hear that this stay was unpleasant for you. We value your feedback and will use it to improve our services. We hope to have the opportunity to make it up to you in the future. Thank you for bringing these issues to our attention. Have a great day!

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Clean, quiet, and decent beds
Aufenthalt von 3 Nächten im Januar 2024

2/10 – Ungenügend

Abigail

Aufenthalt von 1 Nacht im Januar 2024

10/10 – Hervorragend

Dan

Geschäftlich gereist
Aufenthalt von 5 Nächten im November 2023

8/10 – Gut

Caryn

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
I loved the quaint old school motel feel. They could use a few upgrades like better bed linens and towels.
Aufenthalt von 2 Nächten im Oktober 2023

10/10 – Hervorragend

Deirdre

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
All was fine. Thank you.

10/10 – Hervorragend

Deborah

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good experience
Friendly staff and rooms are clean. We would stay here again.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Kp am 11. Apr. 2024
Dear Guest,Thanks so much for your kind words! We're thrilled to hear that our staff was friendly and that you found the rooms to be clean. Providing excellent service and maintaining a clean environment are top priorities for us, so we're delighted that we hit the mark with you. We appreciate your loyalty and we'd be more than happy to welcome you back for another stay in the future. If you have any other feedback or questions, feel free to let us know. Have a fantastic day!

10/10 – Hervorragend

Lena

Aufenthalt von 1 Nacht im Oktober 2023

8/10 – Gut

heidi

Gut: Sauberkeit und Personal & Service
Aufenthalt von 2 Nächten im September 2023
Antwort von Kevin am 27. Sept. 2023
We are very happy to hear positive words from you. Thank you so much for posting positive feed back. Looking forward to see you back soon.

6/10 – Okay

Verifizierter Reisender

Gut: Personal & Service
Verbesserungswürdig: Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2023
Antwort von Kp am 27. Sept. 2023
Thank you so much for taking survey and going us a rating. we really appreciate your feedback and business.

10/10 – Hervorragend

Paul

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Hidden Gem
Folks, if you’re looking to head up to Lake Geneva area for a concert or to go skiing or just to get away from Chicago for a while, this is the place to stay. You can’t beat the price. It’s quiet, clean, and in a safe area, the owner and his family take great care and are extremely amiable.
Aufenthalt von 1 Nacht im September 2023
Antwort von Kevin am 27. Sept. 2023
We are very happy to hear positive words from you. Thank you so much for posting positive feed back. Looking forward to see you back soon.

10/10 – Hervorragend

Francis

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Was clean, had the darkest curtains,at 8 am was dark in the room and for that we had a good night's rest.
Aufenthalt von 1 Nacht im September 2023
Antwort von Kp am 27. Sept. 2023
We are happy to hear that your stay was joyful. We really appreciate your feedback. Can't wait to see you back.

6/10 – Okay

Stephen

Gut: Sauberkeit und Personal & Service
Fair for a motel. For the money, you can’t expect luxury.
Aufenthalt von 2 Nächten im August 2023
Antwort von Kp am 27. Sept. 2023
Thank you so much for taking survey and going us a rating. we really appreciate your feedback and business.

10/10 – Hervorragend

Aaron

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Polite staff during check-in. Great room that was clean and full of perfect "throwback charm". Definitely will return!
Aufenthalt von 1 Nacht im August 2023
Antwort von Kp am 27. Sept. 2023
We are happy to hear that your stay was joyful. We really appreciate your feedback. Can't wait to see you back.

2/10 – Ungenügend

Sharon

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Only worth $49.99 NOT $199.98 a night. No breakfast, no coffee and very , very outdated. Dead bat outside hanging from roof. I’m 69 years old and have never felt so ripped off. I travel lots and if it wasn’t for a wedding next door would have walked right out. Sorry I’m just being honest.
Aufenthalt von 1 Nacht im August 2023
Antwort von Kevin am 11. Apr. 2024
Dear Guest I'm really sorry to hear that you were disappointed with your recent stay. We understand that value for money is important, and we apologize if you felt that the price didn't match the experience. We'll take your feedback into consideration as we continue to evaluate our pricing.We're also sorry to hear that you found the hotel outdated and that there were issues with breakfast and coffee availability. We strive to provide a comfortable and convenient experience for our guests, and we apologize if we fell short in these areas. We'll definitely look into these concerns and make improvements where necessary.Regarding the bat outside, we apologize for any discomfort or concern it may have caused. We'll address this issue promptly to ensure the comfort and safety of our guests.We appreciate your honesty and feedback. We're constantly working to improve our services, and we hope to have the opportunity to provide you with a better experience in the future. If there's anything else you'd like to discuss or if you have any further feedback, please let us know. Thank you for bringing these concerns to our attention. Have a great day!

2/10 – Ungenügend

Ashley

Geschäftlich gereist, Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
1. No pool, but had a sign where you check-in about the pool area. 2. Feet stuck to carpet when shoes were taken off. 3. Had a strong chemical cleaning smell when we walked in the room 4. Bathroom tub bottom looked like it had mildew growing on the anti-slip tape pieces that were left in the tub. 5. When we came down & told them politely we didn’t feel safe staying the night or room was clean. The man told us someone spilled coffee in the room and they tried to clean it up so maybe that was the smell and wetness in the carpet. We asked for our money back and was told no. When we walked out, he threw the key behind the area he was standing. 6. DONT STAY HERE - lost $200 and didn’t even end up staying the night in town. Drove home.
Aufenthalt von 1 Nacht im August 2023

4/10 – Schlecht

Sharon

Mit dem Partner gereist
Verbesserungswürdig: Ausstattung
This property is worth maybe $49.99 a night definitely NOT $199.99 a night. No breakfast or anything but a dive. Sorry I feel so bad that I feel this way. I’m always trying to see the good. Not this time.
Aufenthalt von 1 Nacht im August 2023

10/10 – Hervorragend

Timothy

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very nice little hidden gem. Great place. Very clean and staff was nice. Close to Lake Geneva, and close to a great little pub down the street. I plan on staying here again.
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Kp am 27. Sept. 2023
We are happy to hear that your stay was joyful. We really appreciate your feedback. Can't wait to see you back.

8/10 – Gut

Deanna

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We were in the area for a concert festival and needed something so we didn’t have to travel back and forth every day. Was perfect for what we needed it for
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Kp am 27. Sept. 2023
We are happy to hear that your stay was joyful. We really appreciate your feedback. Can't wait to see you back.

2/10 – Ungenügend

Sam

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
I booked online for one of my employees an they did not let him use that booking They made him pay for another room
Aufenthalt von 2 Nächten im Juli 2023

10/10 – Hervorragend

Dev

Mit Haustieren gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Charming place with a cabin feel. Super friendly staff was helpful and the room we got was big with parking close so loading in/out of the room was a breeze. Nora's diner a few steps away was great too!
Aufenthalt von 1 Nacht im Juli 2023

8/10 – Gut

Donna

Gut: Sauberkeit und Personal & Service
Aufenthalt von 3 Nächten im Juni 2023

8/10 – Gut

Robert

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Room little musty. One light not working. Mattress comfortable, Good hot water. Overall good.
Aufenthalt von 2 Nächten im Juni 2023

6/10 – Okay

Brandon

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit
They need to do a better job with keeping their rooms and tubs in windows clean
Aufenthalt von 1 Nacht im Juni 2023

6/10 – Okay

Jennie

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
It was fine. Nothing fancy
Aufenthalt von 1 Nacht im Juni 2023

8/10 – Gut

Natalie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Everything was fine, except for a strange smell near the fridge, even though everything looks clean.
Aufenthalt von 1 Nacht im Mai 2023

4/10 – Schlecht

Robert

Mit dem Partner gereist
Verbesserungswürdig: Zustand der Unterkunft
Birds nesting in the ceiling, lack of electrical outlets and a loose toilet.
Aufenthalt von 3 Nächten im Mai 2023

10/10 – Hervorragend

Paul

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Hidden Gem
The owner, Kevin, is an extremely kind and courteous individual. He takes great care in keeping his motel clean and in good working order. This is the place to be if you’re making a quick trip up to Wisconsin for a concert, skiing at Alpine or visiting Lake Geneva you can’t go wrong with the Crossroads Motel. Excellent place.
Aufenthalt von 1 Nacht im März 2023

8/10 – Gut

Sheila

Aufenthalt von 1 Nacht im Februar 2023
Antwort von Kp am 23. Feb. 2023
Thank you so much for taking time to share your experience at our accommodation, it means a lot to our staff. We are looking forward to see you back soon.

6/10 – Okay

Richard

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice place to stay
Nice place to stay, Clean and comfortable room..Great Price...
Aufenthalt von 1 Nacht im Dezember 2022
Antwort von Kp am 23. Feb. 2023
Thank you so much for taking time to share your experience at our accommodation, it means a lot to our staff. We are looking forward to see you back soon.

8/10 – Gut

gail

Gut: Sauberkeit
Good night's sleep. Slight Sulphur smell in the water - not harmful, but not "inviting" either. Inadequate temperature consistency in shower - it vacillated between a bit too cool and a tad hotter than desired. Friendly staff at check-in. No staff was available at check out.
Aufenthalt von 1 Nacht im Oktober 2022

8/10 – Gut

Aubrey

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good place for the area
Last minute booking and they where able to accommodate me and 4 others with 2 separate rooms, very polite, helpful and price is right Beds where a little hard but meh
Aufenthalt von 1 Nacht im Oktober 2022

8/10 – Gut

Robert

Aufenthalt von 1 Nacht im September 2022

10/10 – Hervorragend

Aquila

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Close to Alpine Valley, had a fridge and microwave.
Aufenthalt von 2 Nächten im September 2022

10/10 – Hervorragend

Eric

Mit dem Partner gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Its a very unique place, clean. Staff are very gracious as well We will be back to stay again
Aufenthalt von 2 Nächten im August 2022
Antwort von Kp am 24. Aug. 2022
Thanks for the nice rating! It was a delight having you stay with us. We look forward to welcoming you back again soon! Best Wishes, Kevin

10/10 – Hervorragend

Harper

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very nice staff and very nice rooms with a beautiful country view!
Aufenthalt von 1 Nacht im August 2022
Antwort von Kp am 24. Aug. 2022
Thanks for the nice rating! It was a delight having you stay with us. We look forward to welcoming you back again soon! Best Wishes, Kevin

10/10 – Hervorragend

Paul

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
This is the place to stay when visiting Wisconsin
Crossroads is the best kept secret in Wisconsin. You don’t have to stay in Lake Geneva in those overprice hotels stay a few miles out enjoy clean and comfortable motel. I shouldn’t be saying this because I’d like to keep this place all to myself. It’s wonderful! Five stars
Aufenthalt von 1 Nacht im August 2022
Antwort von kevin am 12. Aug. 2022
On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area!

10/10 – Hervorragend

Paul

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
A great place to stay
This is my favorite place to stay. The owner is a very nice man and it’s quiet, peaceful and a hidden gem. I absolutely love going to this place and will continue to do so. If you’re looking for a quick getaway up to Wisconsin this is the place for you.
Aufenthalt von 1 Nacht im August 2022
Antwort von kp am 12. Aug. 2022
Thank you so much for taking time to share your experience at our accommodation, it means a lot to our staff. We are looking forward to see you back soon.

2/10 – Ungenügend

Christopher

Geschäftlich gereist
Verbesserungswürdig: Personal & Service
this place has rude staff and I refused to stay there I want a refund
Aufenthalt von 1 Nacht im Juli 2022

8/10 – Gut

M

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Friendly staff. Quick in and out. No hassles
Aufenthalt von 1 Nacht im Juli 2022
Antwort von Kp am 15. Juli 2022
Thank you so much for taking time to share your experience at our accommodation, it means a lot to our staff. We are looking forward to see you back soon.

8/10 – Gut

Sal

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Stayed at the crossroads motel after seeing a concert at Alpine Valley,was a 10 min ride to the venue.Overall was a nice and convenient place to staff.Would stay there again..
Aufenthalt von 1 Nacht im Juli 2022
Antwort von Kp am 15. Juli 2022
Thank you so much for taking time to share your experience at our accommodation, it means a lot to our staff. We are looking forward to see you back soon.

10/10 – Hervorragend

Julie

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nicely decorated room with great amenities!
Aufenthalt von 2 Nächten im Juli 2022
Antwort von Kp am 14. Juli 2022
On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area!

8/10 – Gut

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
We were frustrated initially when we discovered the ice machine was not functional, then finding the remote would not work with the TV. After manually turning on the TV, we were eventually able to navigate channels. In each case, the manager was most responsive & accommodating, going out for ice, & explaining the difficult transition to smart TVs with problems that entailed. We’ve stayed here many times & will certainly return... just frustrating after a long day to have the annoyance of expected & assumed services unavailable.
Aufenthalt von 1 Nacht im Juni 2022
Antwort von Kp am 14. Juli 2022
On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area!

8/10 – Gut

Brian

Mit Haustieren gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I like the location. Its a great place for anyone traveling with pets. Would stay here again
Aufenthalt von 1 Nacht im Juni 2022
Antwort von Kp am 22. Juni 2022
Thanks for the nice rating! It was a delight having you stay with us. We look forward to welcoming you back again soon! Best Wishes, Kevin