Eisenbahnmuseum Ahlbeck: Touren und Aktivitäten

Zu empfehlen, super Lage,tolles Frühstück

Its not a 5* hotel. The hotel is nice, but not premium. Plus points: location near beach, gym, sauna, clean. Feedback to consider: far too expensive. Breakfast quite basic. There is nothing special offered. I asked for fresh milk - they didnt have any, only H-milk. Coffee was not good. Eggs were only availble hard-boiled. The ladys at breakfast really nice. Burger at dinner good. Horrible experience twice at reception. Upon check-in I was asked to pay reservation in full in advance, because they didnt trust me. I paid via Expedia, so reservation was already covered. Then same at checkout - we had an outstanding amount of about 50 EUR. I wanted to pay via AMEX - not possible. Unacceptable in a 5* hotel. So I asked to pay via direct bank transfer. Again the lady (same woman) didnt trust me and said I should find another way. So I phoned my husband, but he had already gone out to golf and would be back in 1 hour. I told her I would be back in 1 hour to pay. She didnt accept and asked me after all to do the bank transfer. The whole experience was horrible, once transfer was done, she did not even say once "thank you and sorry for the inconvenience, I hope you had a nice stay, please come again, have a safe trip back home". She left us leaving this trip with a horrible impression. Like I said, not 5* service and quality, which should be premium. In the end it’s all about how you are being treated that leaves an impression.

Wie waren für 4 Nächte über Silvester im Hotel untergebracht, in einem relativ großen Zimmer mit Blick auf den Wald. Leider ohne Balkon. Das Zimmer mit dem großen Badezimmer war sehr angenehm und ausgestattet mit Kaffee znd Teezubereiter, frischem Obst, TV und genug Stauraum für die Kleidung. Das Essen war absolut 3 Sterne Niveau. Der Pool war für die Anzahl der Gäste viel zu klein und due Atmosphäre teilweise wie in einer Bahnhofshalle. Wir hatten mit Halbpension gebucht. Das Preis Leistungsverhältnis war für uns NICHT gegeben. Man muss sich vorher wissen, das es eine ruhige Umgebung ist ohne jegliche Angebote, was dür uns sehr passend war.