2/10 – Ungenügend
Kathy P.
28. Nov. 2022
Verbesserungswürdig: Sauberkeit
Would not stay there again, poor management company.
This is the second time we stayed at this place. The first time was amazing and we were looking forward to coming back. This last time was terrible. The management company was awful. It started out that some many of the rooms the light bulbs were burned out and you could barely see and some of the rooms the light switches did not work. We got lucky and found the key to the lock closet to get to the breaker switch. Then the washer door was completely off and left on the kitchen counter with no communication from the management company. I called them and they had no idea. They made me send pictures of everything. Then the bathroom shower in main bedroom did not drain and the heating towel rack was leaking water. More pictures sent. They asked if we would be around Friday afternoon for a handyman, we said yes and no one showed up. We had to get our laundry done from an outside service, it was cash only, so the management team refused to reimburse us. They then called and ask us to be available Saturday evening for a repairman or leave the keys for them. We actually said no, since we be out and about Saturday evening. I am sad to leave this review as we use to love this place, but we will not come back.
Kathy P.
Aufenthalt von 4 Nächten im November 2022