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Bewertungen von Apex City of Edinburgh Hotel

4 out of 5
Apex City of Edinburgh Hotel
61 Grassmarket, Edinburgh, Scotland

Bewertungen

8,8

Hervorragend

573 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
299 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 8 - Gut" "
69 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 6 - Okay" "
34 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
30 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,2/10

Sauberkeit

9,2/10

Personal & Service

8,6/10

Ausstattung

8,6/10

Zustand der Unterkunft

8,8/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Knut, Ottobrunn

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Die Lage des Hotels ist perfekt, man ist schnell in der Altstadt und bei den Sehenswürdigkeiten. Etwas bemängeln muss ich das Frühstück, es sollte jeden Morgen Rührei geben, nicht nur an ausgewählten Tagen. Zimmer modern eingerichtet und sauber.
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Sathish - Assistant Night Manager, Apex Hotel. am 26. Mai 2024
Dear Knut,Thank you for sharing your feedback with us. We're thrilled to hear that you found our location perfect and convenient for reaching the old town and the sights. We're also glad that you appreciated the modern furnishings and cleanliness of our rooms.However, we regret to hear about your dissatisfaction with our breakfast offerings. We understand that you would have preferred to have scrambled eggs available every morning. Your feedback is important to us, and we will certainly consider your suggestion as we continually strive to improve our services.Thank you once again for your valuable feedback. We hope to have the opportunity to serve you better in the future.Best Regards,Sathish - Assistant Night Manager,Apex City of Edinburgh.

10/10 – Hervorragend

Dennis, Worms

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024
Antwort von Sathish am 30. Apr. 2024
Dear Dennis,Thank you for your positive feedback. We are thrilled to hear that you had a great experience with us. Your satisfaction is our top priority and your feedback serves as a wonderful encouragement to our team.We strive to provide our guests with memorable experiences and your positive feedback helps us know we're on the right track. We look forward to welcoming you back in the future.Best Regards,Sathish - Assistant Night Manager,Apex City Of Edinburgh.

10/10 – Hervorragend

Herbert

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Da wir ja Probleme mit unserem Gepäck hatten, waren die Leute an der Rezeption sehr hilfreich und unterstützten uns sehr. Herzliches Danke dafür-
Aufenthalt von 3 Nächten im April 2024
Antwort von SB am 11. Apr. 2024
Dear Herbert,Thank you for your kind feedback. We are pleased to hear that our reception team was able to assist you with your luggage issues and provide the support you needed.We strive to ensure our guests feel cared for and supported during their stay with us.Your appreciation means a lot to us and we will certainly pass on your thanks to our team. We hope to have the pleasure of welcoming you back in the future.Best Regards,Sathish - Assistant Night Manager.

8/10 – Gut

Julia

Aufenthalt von 4 Nächten im März 2024
Antwort von SB am 18. Apr. 2024
Dear Julia,Thank you for taking the time to share your thoughts about your recent stay at our hotel. Your feedback is valuable as it helps us to see where we can improve our offerings and services.Thank you once again for choosing to stay with us, and we hope to have the pleasure of serving you again in the future.Warm regards,Sathish - Assistant Night Manager,Apex City Of Edinburgh.

8/10 – Gut

Martin

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Angelika | Reception Apex City Hotel am 9. Jan. 2024
Dear Martin,Thank you so much for giving us a high rating! We're delighted to hear that you enjoyed your stay with us. Our team works hard to ensure every guest has a memorable experience, and it's always rewarding to receive positive feedback.We hope to welcome you back in the future.Safe travels!Best regards,

8/10 – Gut

Tobias, Wendlingen

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im November 2023
Antwort von Shekhar am 6. Nov. 2023
Dear Tobias, thank you for sharing your positive experience following your recent stay at our hotel. We're delighted to hear that you found our staff to be friendly and that you enjoyed our wonderful location. Our team takes pride in providing excellent service, and we're thrilled that their efforts made a positive impact on your stay. Additionally, we're glad our location added to the enjoyment of your visit. Should your future plans bring you back to the area, we would be honored to welcome you once again and provide you with another memorable stay. Warm regards, Shekhar, Night Receptionist, Apex City of Edinburgh Hotel.

8/10 – Gut

Katharina-Serena

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Everything was Good but one thing is not okey. For this price the room must be perfekt. But in our Room the Mirrow stand in Front of the Wall and the wallpaper behindert was damaged. That doesnt Look neat. The Breakfast and the Personal was terrific and frendly. The Location is Good and central. So we will Stay again.
Aufenthalt von 3 Nächten im September 2023
Antwort von Shekhar am 27. Sept. 2023
Dear Serena, Thank you for choosing Apex City of Edinburgh Hotel and for taking the time to leave us a positive review. Your response is well appreciated, and we are very happy to hear you had a good stay. It's always a delight to read such positive feedback and the overall experience our guests had. Regarding the paint behind the mirror, we apologize that it was not looking good. We have made a note of it and informed the concerned department to look into it. Thank you for bringing it to our attention. We look forward to welcoming you back to our hotel soon. Best regards, Shekhar Kamble, Night Receptionist, Apex City of Edinburgh Hotel.

10/10 – Hervorragend

Susanne

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Direkt in der city , castle zu Fuß leicht erreichbar.parkmögluchkeuten wohl im schwesterhotel ausreichend vorhanden,wir hatten glück bei der frühen anreise direkt am haus zu parken.
Aufenthalt von 1 Nacht im August 2023
Antwort von Jordan am 25. Aug. 2023
Dear Susanne,Thank you for sharing your thoughts on your recent stay at Apex City of Edinburgh. We're thrilled to hear that our convenient city location made exploring the area, including the castle, easily accessible on foot. It's wonderful to know that you found our proximity to local attractions to be advantageous.We're pleased that you were able to find parking options both at our sister hotel and at our property upon your early arrival. We understand how important parking convenience is for our guests, and we're glad that our arrangements worked well for you.We appreciate your feedback and thank you for choosing our hotel for your stay. If your travels bring you back to the city, we'd be delighted to host you again and provide you with another positive experience.Best regards,

8/10 – Gut

Richard

Mit der Familie gereist
Gut: Personal & Service und Ausstattung
Alles OK
Aufenthalt von 3 Nächten im August 2023
Antwort von Shekhar am 16. Aug. 2023
Dear Richard,Thank you for sharing your positive experience following your recent stay at our hotel. We're delighted to hear that you found our staff to be friendly and that you enjoyed our wonderful location. Our team takes pride in providing excellent service, and we're thrilled that their efforts made a positive impact on your stay. Additionally, we're glad our location added to the enjoyment of your visit. Should your future plans bring you back to the area, we would be honored to welcome you once again and provide you with another memorable stay.Warm regards,

4/10 – Schlecht

Daniel

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Gutes Hotel an guter Lage. Leider werden hier Zimmer mit Stadblick (höherer Preis) verkauft, welche dies gar nicht haben. Auf der Webseite war ein Blick zum Markt abgebildet. Wir hatten seitlich nur ein Kippfenster, wo man knapp die Burg schräg sehen konnte. Neben dem Fenster war eine Strassenlaterne welche die ganze Nacht leuchtete und das Zimmer indirekt mit. Ein Entgegenkommen des Managements war nicht möglich. Deshalb warne ich vor diesem Hotel. Die auf ebookers gezeigten Zimmerfotos entsprechen nicht der Realität. Sehr enttäuschend!
Aufenthalt von 3 Nächten im April 2023
Antwort von Judita V am 9. Mai 2023
Dear Daniel, Thank you for taking your time to leave a review.I would like to sincerely apologize for the inconvenience you experienced during your stay with us. We take all guest feedback seriously, and I appreciate you bringing this to our attention.I understand that the view from your room did not meet your expectations and that the images on the third party website did not accurately represent the view from the room you received. Unfortunately, since we were fully booked we were unable to offer a different room. I can assure you that your feedback has been passed to relevant Management Team who will review the information displayed on the website to ensure it is accurate and up-to-date, and we will take steps to prevent any misrepresentations in the future.Thank you for your valuable feedback, and we hope to have the opportunity to welcome you back in the future.Kind regards,Judita VenskauskaiteAssistant Front Desk Manager

8/10 – Gut

Kerstin

Mit einer Gruppe gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Schöne Unterkunft, sehr zentral gelegen. Umgebung wunderschön mit Blick auf das Castle von Edinburgh. Großes Zimmer, lediglich die Sauberkeit lässt etwas zu wünschen übrig.
Aufenthalt von 4 Nächten im April 2023
Antwort von Jordan am 22. Apr. 2023
Dear Kerstin, Thankyou for staying with us at Apex City of Edinburgh. We are glad that you found the hotel centrally located. We are also happy to hear that you liked the size of your room however, we are saddened to hear that the cleanliness was not up to standard. We hope this would not deter you from staying again, we will be sure to pass your comments to the housekeeping team.Warm wishes,

8/10 – Gut

Jan

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 4 Nächten im April 2023
Antwort von George M am 17. Mai 2023
Thank you for your review and for your stay.

8/10 – Gut

Joelle

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Die Lage war perfekt und das Personal sehr Freundlich und hilfsbereit. Wir kommen sehr gerne wieder.. ein super Hotel wen man die Stadt besichtigen möchte Einziger punkt das Bett ist einwenig Unbequem
Antwort von Kay am 9. Jan. 2023
Dear Joelle, Thank you for choosing Apex City of Edinburgh Hotel and for taking the time to leave us a very positive review. We appreciate your response and we are very happy to hear you had a good stay. It's always a delight to read such positive feedback and the overall experience our guests had. We look forward to welcoming you back to our hotel soon. Best regards, Kay A Night Manager Apex City of Edinburgh Hotel

10/10 – Hervorragend

Roger

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Tolles Hotel in the heart of the City
Aufenthalt von 4 Nächten im Oktober 2022
Antwort von Bhumika am 2. Nov. 2022
Dear Sir/Madam,Thank you for taking the time to provide feedback, it is greatly appreciated. I'm delighted to see that you enjoyed your time with us, we hope to welcome you back soon. Kind regards, Bhumika ReceptionApex City of Edinburgh Hotel

8/10 – Gut

Nina Sabine

Mit dem Partner gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Die Mitarbeiter waren alle sehr freundlich und zuvorkommend. Das Frühstück war super, jeder Wunsch wurde erfüllt. Die Zimmer sind mit Teppichboden ausgestattet, Fenster lassen sich einen Spaltbreit öffnen. Kühlschrank gab es auch. Die Sauberkeit war okay. Wir haben einmal etwas beanstandet und es wurde sofort gewechselt. Die Lage ist super! Man ist sofort an allen typischen Sightseeingspots in Edinburgh, gute Pubs in der Nähe.
Aufenthalt von 3 Nächten im Oktober 2022
Antwort von S SILWAL am 20. Okt. 2022
Thanks for staying with us. We appreciate your feedback!

6/10 – Okay

Elvira

Aufenthalt von 2 Nächten im Juli 2022
Antwort von Bhumika am 20. Juli 2022
Dear Elvira, Thankyou for booking Apex City of Edinburgh for your stay. We are glad you enjoyed your stay and we hope to have you with us soon. Thankyou again for the review. Bhumika | Reception, Apex City of Edinburgh

2/10 – Ungenügend

Verifizierter Reisender

Aufenthalt von 5 Nächten im August 2020

10/10 – Hervorragend

Thomas

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im September 2020
Antwort von Liana am 8. Sept. 2020
thank you Thomas for your 10 out of 10 feedback, I am so delighted you enjoyed your stay and are looking forward to welcome you back in our hotel.

8/10 – Gut

Philipp

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im August 2020
Antwort von Liana am 6. Sept. 2020
Thank you very much Philip for taking the time to share your experience with us. I am happy you have over all enjoyed your stay with us and we look forward to seeing you again in our hotel

10/10 – Hervorragend

Thomas

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Enjoyed my stay
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Lauren am 25. Mai 2024
Dear Thomas,Thank you for booking Apex City of Edinburgh for your stay.We are delighted to see you have enjoyed your overall stay with us.We hope to welcome you back again soon.Kind Regards,Lauren l Assistant Night ManagerApex City of Edinburgh

10/10 – Hervorragend

Raul

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
-
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Angelika | Duty Manager Apex City Hotel am 22. Mai 2024
Dear Raul,Thank you for taking the time to provide a review of your experience and rating 5/5!We are happy to read that you have enjoyed your stay.We hope to have an opportunity to welcome you back in the future.Kind regards,

10/10 – Hervorragend

Gary

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Can not recommend this hotel enough for being ultra modern and situated in arguably the best area in Edinburgh. I would not even look at another hotel if i went back.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Sathish - Assistant Night Manager. am 23. Mai 2024
Dear Gary,Thank you so much for your glowing review! We are thrilled to hear that you had such a positive experience at our hotel. Your kind words about our modern amenities and prime location truly mean a lot to us.It's wonderful to know that we are your top choice in Edinburgh. We strive to provide our guests with an exceptional experience, and your feedback affirms the hard work we put in every day.We look forward to welcoming you back on your next visit to Edinburgh. Thank you once again for your recommendation and for being our valued guest.Best Regards,Sathish - Assistant Night Manager,Apex City of Edinburgh.

8/10 – Gut

Daniel

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
If you’re coming to Edinburgh for the castle this is a great hotel to stay at. You’re only 5 minutes to the castle and can see it from the front doors!
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Angelika | Duty Manager Apex City Hotel am 21. Mai 2024
Dear Daniel,Thank you for choosing Apex City Hotel for your stay.We are happy to read that you have enjoyed your stay, especially our location.We hope to have an opportunity to welcome you back in the future.Kind regards,

8/10 – Gut

Paul

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Angelika | Duty Manager Apex City Hotel am 21. Mai 2024
Dear Paul,Thank you for choosing Apex City Hotel for your stay.We are happy to read that you have enjoyed your stay.We hope to have an opportunity to welcome you back in the future.Kind regards,

10/10 – Hervorragend

Tracy

Gut: Sauberkeit und Personal & Service
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Angelika | Duty Manager Apex City Hotel am 16. Mai 2024
Dear Tracy,We are happy to read that you have enjoyed your stay with us. Thank you for taking the time to provide a review of your experience with us.We hope to have an opportunity to welcome you back in the future.Kind regards,

8/10 – Gut

Ana

Mit dem Partner gereist
Gut: Personal & Service und Ausstattung
Room was clean, large and renovated but the rest of the hotel was a bit run down, although after the rooms maybe the rest will also be done
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Angelika | Duty Manager Apex City Hotel am 10. Mai 2024
Dear Ana,Thank you for choosing Apex City Hotel and taking the time to provide a review. We really appreciate it.We are happy to read that you have enjoyed your stay, especially our renovated rooms.We hope to have an opportunity to welcome you back soon.Kind regards,

10/10 – Hervorragend

ginger

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Location was 5 stars, central to everything Edinburgh! Requested a castle view and received the most pictur perfect magical castle window view. Service impeccable and parked easily. Highly recommend!
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Sathish - Assistant Night Manager am 9. Mai 2024
Dear Ginger,Thank you so much for your wonderful review! We're thrilled to hear that you found our location to be 5-star and central to everything in Edinburgh. We're also delighted that you enjoyed the magical castle view from your window - it's indeed one of the highlights of our hotel.We're glad to know that you found our service impeccable and parking convenient. Your high recommendation is greatly appreciated.We look forward to welcoming you back on your next visit to Edinburgh. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Best Regards,Sathish - Assistant Night Manager,Apex City of Edinburgh.

10/10 – Hervorragend

Krzysztof

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Fantastic location, clean, good service.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Sathish - Assistant Night Manager am 9. Mai 2024
Dear Krzysztof,Thank you for your positive feedback. We're delighted to hear that you found our location fantastic and appreciated the cleanliness and good service at our hotel. Your satisfaction is our top priority.We look forward to welcoming you back on your next visit. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Best Regards,Sathish - Assistant Night Manager,Apex City of Edinburgh.

10/10 – Hervorragend

Susan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lovely hotel. Well-appointed and well-situated! We would absolutely stay here again and recommend it to others.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Sathish - Assistant Night Manager am 9. Mai 2024
Dear Susan,Thank you so much for your kind words. We're delighted to hear that you enjoyed your stay and found our hotel well-appointed and well-situated. Your recommendation means a lot to us.We look forward to welcoming you back in the future. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Best Regards,

8/10 – Gut

PRASHANT

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Like : location , proximity to hop on hop off bus stop, great option for dining at nearby restaurants. Clean and large bathroom with tub and rain showers. Need to improve: reception lobby very dirty and unattractive. Dining area under renovation.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Sathish - Assistant Night Manager am 9. Mai 2024
Dear Prashant,Thank you for taking the time to share your feedback. We're thrilled to hear that you appreciated our hotel's location, the proximity to the hop on hop off bus stop, and the dining options at nearby restaurants. We're also glad that you found our bathrooms clean and spacious.However, we're sorry to hear about your experience with our reception lobby and dining area. We understand that cleanliness and attractiveness are important aspects of a hotel's ambiance, and we apologize if we fell short in these areas. Please rest assured that we take your feedback seriously and will address these issues promptly.We appreciate your understanding regarding the renovation of our dining area. We are working hard to improve our facilities and services, and we hope that you will enjoy the changes on your next visit.Once again, thank you for your valuable feedback. We look forward to welcoming you back in the future.Best Regards,Sathish - Assistant Night Manager,Apex City of Edinburgh.

8/10 – Gut

Brad, Oakville

The only issue was you couldnt plug the hairdryer in in yhe washroom
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Sathish am 7. Mai 2024
Dear Brad,Thank you for bringing this to our attention. We apologize for the inconvenience you experienced with the hairdryer in the washroom. Your comfort and satisfaction are our top priorities, and we appreciate your feedback as it helps us improve our facilities and services. We will address this issue promptly and ensure it is resolved for future stays.We hope to have the opportunity to welcome you back and provide a more comfortable and convenient experience.Best Regards,Sathish - Assistant Night Manager,Apex City of Edinburgh.

8/10 – Gut

Hiroshi

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Sathish am 7. Mai 2024
Dear Hiroshi,Thank you for your feedback. We're glad to hear that you had a good experience with us. We strive to provide our guests with the best service and your feedback is valuable in helping us achieve that. We look forward to welcoming you back in the future.Best Regards,Sathish - Assistant Night Manager,Apex City of Edinburgh.

10/10 – Hervorragend

Martha

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent! They went their way and beyond to take care of us. I loved it.
Aufenthalt von 1 Nacht im April 2024
Antwort von Sathish am 7. Mai 2024
Dear Martha,Thank you for your wonderful feedback. We are overjoyed to hear that our team was able to provide you with excellent service and that you had a memorable stay with us. Your kind words are greatly appreciated and serve as a great motivator to our team. We look forward to welcoming you back in the future.Best Regards,Sathish - Assistant Night Manager,Apex City of Edinburgh.

8/10 – Gut

Karen

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location
Aufenthalt von 2 Nächten im April 2024
Antwort von Sathish am 5. Mai 2024
Dear Karen,Thank you for your positive feedback. We are thrilled to hear that you had a great experience with us. Your satisfaction is our top priority and your feedback serves as a wonderful encouragement to our team.We strive to provide our guests with memorable experiences and your positive feedback helps us know we're on the right track. We look forward to welcoming you back in the future.Best Regards,Sathish - Assistant Night Manager,Apex City Of Edinburgh

10/10 – Hervorragend

Barbara

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024
Antwort von Sathish am 4. Mai 2024
Dear Barbara,Thank you for your positive feedback. We are thrilled to hear that you had a great experience with us. Your satisfaction is our top priority and your feedback serves as a wonderful encouragement to our team.We strive to provide our guests with memorable experiences and your positive feedback helps us know we're on the right track. We look forward to welcoming you back in the future.Best Regards,Sathish - Assistant Night Manager,Apex City Of Edinburgh.

10/10 – Hervorragend

Lori

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice. Great location.
Aufenthalt von 2 Nächten im April 2024
Antwort von Sathish am 4. Mai 2024
Dear Lori,Thank you for your kind words. We are delighted to hear that you appreciate our location. Our team strives to provide an exceptional experience for all our guests, and your feedback is a valuable part of that process.We look forward to welcoming you back in the future.Best Regards,Sathish - Assistant Night Manager,Apex City Of Edinburgh.

10/10 – Hervorragend

Gabriel, Charlotte

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excellent rooms. Great location if you’re okay with walking steps or roads uphill to close by Royal Mile. Lobby was under renovation which when completed should be great and easier for checkin and staff services.
Aufenthalt von 1 Nacht im April 2024
Antwort von Angelika | Duty Manager Apex City Hotel am 2. Mai 2024
Dear Gabriel,Thank you for choosing Apex City for your stay! We're happy to hear that you enjoyed our rooms and found our location convenient, despite the uphill walk to the nearby Royal Mile. We apologize for any inconvenience caused by the lobby renovation, but we're excited about the improvements. Your feedback is appreciated, and we look forward to welcoming you back to experience our enhanced facilities in the future.Kind regards,

10/10 – Hervorragend

Sophie

Gut: Ausstattung
Great location, internet speed is fast.
Aufenthalt von 3 Nächten im April 2024
Antwort von Angelika | Duty Manager Apex City Hotel am 2. Mai 2024
Dear Sophie,Thank you for taking the time to provide a feedback of your experience with us. It is greatly appreciated.We are happy to read that you have enjoyed your stay with us. Thank you for your kind words regarding our location and Wi-Fi.We are looking forward to welcoming you back in the future.Kind regards,

10/10 – Hervorragend

Melissa

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent location, easy to navigate the staff was very helpful
Aufenthalt von 3 Nächten im April 2024
Antwort von Sathish am 30. Apr. 2024
Dear Melissa,Thank you for your positive feedback. We are delighted to hear that you found our location excellent and our hotel easy to navigate. It's wonderful to know that our staff was able to assist you and make your stay more comfortable.We strive to provide our guests with the best possible experience, and your comments affirm the hard work we put in every day. Thank you for your kind words.We look forward to welcoming you back on your next visit.Best Regards,Sathish - Assistant Night Manager,Apex City Of Edinburgh.

10/10 – Hervorragend

Kristen

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This property is in an amazing location. It is super comfortable and the staff is friendly and accommodating. The room was ready of us and our child when we arrived with a toy and note. I would recommend this hotel to anyone visiting Edinburgh.
Aufenthalt von 1 Nacht im April 2024
Antwort von Sathish am 30. Apr. 2024
Dear Kristen,Thank you for your wonderful feedback. We are thrilled to hear that you enjoyed your stay with us and found our location to be convenient. It's great to know that you found our rooms comfortable and our staff friendly and accommodating.We look forward to welcoming you and your family back to our hotel in the future.Best Regards,Sathish - Assistant Night Manager,Apex City Of Edinburgh.

10/10 – Hervorragend

jeff

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Location, Location, Location! Amazing hotel, amazing staff and amazing Irish breakfast!
Aufenthalt von 3 Nächten im April 2024
Antwort von Sathish am 30. Apr. 2024
Dear Jeff,Thank you for your fantastic review! We're thrilled to hear that our location was ideal for your needs and that you had an amazing experience at our hotel. It's wonderful to know that our staff made a positive impression on you and that you enjoyed our Irish breakfast.Your kind words are greatly appreciated and serve as a wonderful encouragement to our team. We strive to provide our guests with memorable experiences and your feedback helps us do just that.We look forward to welcoming you back for another delightful stay.Best Regards,Sathish - Assistant Night Manager,Apex City Of Edinburgh.

8/10 – Gut

Christian

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Pleasnt staff, excellent location, nice room.
Aufenthalt von 2 Nächten im April 2024
Antwort von Sathish am 30. Apr. 2024
Dear Christian,Thank you for your positive feedback. We're delighted to hear that you found our staff pleasant and our location excellent. It's great to know that you enjoyed your room as well. Your kind words are greatly appreciated and serve as a wonderful encouragement to our team. We strive to provide our guests with memorable experiences and your feedback helps us do just that.We look forward to welcoming you back in the future.Best Regards,Sathish - Assistant Night Manager,Apex City Of Edinburgh.

10/10 – Hervorragend

Michael

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location, centrally located and within easy walking distance of major attractions and activities. Clean, comfortable, and fairly priced.
Aufenthalt von 2 Nächten im April 2024
Antwort von Sathish am 30. Apr. 2024
Dear Michael,Thank you for your positive feedback. We're thrilled to hear that you found our location to be great and central, and that you appreciated the convenience of being within easy walking distance of major attractions and activities.We're also delighted to know that you found our accommodations clean and comfortable, and that you felt our pricing was fair. Your satisfaction is our top priority and we're glad that we were able to meet your expectations.We look forward to welcoming you back in the future.Best Regards,Sathish - Assistant Night Manager,Apex City Of Edinburgh.

10/10 – Hervorragend

Scott

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Awesome location, great room. Breakfast was delicious, staff were very polite and accommodating.
Aufenthalt von 2 Nächten im April 2024
Antwort von Sathish am 30. Apr. 2024
Dear Scott,Thank you for your wonderful feedback. We're thrilled to hear that you found our location awesome and our rooms great. It's fantastic to know that you enjoyed our delicious breakfast and found our staff to be polite and accommodating.Your kind words are greatly appreciated and serve as a wonderful encouragement to our team. We strive to provide our guests with memorable experiences and your feedback helps us do just that.We look forward to welcoming you back in the future.Best Regards,Sathish - Assistant Night Manager,Apex City Of Edinburgh.

10/10 – Hervorragend

Minire

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Lovely Hotel and nice location!
Aufenthalt von 3 Nächten im April 2024
Antwort von Angelika | Duty Manager Apex City Hotel am 21. Apr. 2024
Dear Minire,Thank you for taking the time to provide a review of your experience with us and rating us 5 out of 5. It is greatly appreciated.We are happy to read that you have enjoyed your stay, especially our location.We hope to have an opportunity to welcome you back at Apex City in the future.Kind regards,

8/10 – Gut

jeffrey

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
We understand renovations were going on, and clogged sinks, but we think it’s a fabulous place to stay.
Aufenthalt von 1 Nacht im April 2024
Antwort von Angelika | Duty Manager Apex City Hotel am 21. Apr. 2024
Dear Jeffrey,Thank you for taking the time to provide a review of your experience with us. It is greatly appreciated.We are happy to read that you have enjoyed your stay and we really appreciate your understanding regarding our undergoing renovations.We sincerely apologize about any inconvenience caused by the clogged sink. Please rest assured, that the issue will be addressed with our maintenance team.Thank you for your kind words about our hotel. We hope to have an opportunity to welcome you back at Apex City in the future once works are completed.Kind regards,

10/10 – Hervorragend

SHU JU

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent location. Marvelous services. Friendly and professional staff. Highly recommend it.
Aufenthalt von 3 Nächten im April 2024
Antwort von Sathish am 18. Apr. 2024
Dear Shu Ju,Thank you for your kind words and for recommending us. We're thrilled to hear that you enjoyed our location and services, and found our staff to be friendly and professional. Your satisfaction is our top priority, and your feedback reaffirms the hard work we put in every day. We look forward to welcoming you back on your next visit.Best Regards,Sathish - Assistant Night Manager.

10/10 – Hervorragend

Mariah

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We arrived early, and they did everything they could to accommodate my father who has health issues and got us in our room hours early. Very helpful, clean and quiet with a view of the castle!
Aufenthalt von 1 Nacht im April 2024
Antwort von Sathish am 18. Apr. 2024
Dear Mariah,Thank you for your kind words. We're thrilled to hear that our team was able to accommodate your early arrival and assist with your father's needs. It's wonderful to know that you found our hotel to be clean, quiet, and helpful. We're also glad that you enjoyed the view of the castle from your room.Your satisfaction is our top priority, and your feedback reaffirms the hard work we put in every day. We look forward to welcoming you back on your next visit.Best Regards,Sathish - Assistant Night Manager.

6/10 – Okay

Melvin

Mit einer Gruppe gereist
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
location was great we were not informed that there was construction going on and the room we were in was supposed to have a view of the castle and it did not. also the room we stayed in was remodeled but there was a whole side of the room without any furniture that could've held a couch etc.
Aufenthalt von 3 Nächten im April 2024
Antwort von SB am 18. Apr. 2024
Dear Melvin,Thank you for your feedback. We're glad to hear that you found our location to be great. However, we sincerely apologize for the inconveniences you experienced during your stay.We understand that not being informed about the ongoing construction and the lack of the expected castle view in your room were disappointing. We also acknowledge that the room layout did not meet your expectations. Your feedback is invaluable to us as it helps us improve our services. We will take your comments into consideration and work on improving our communication about any ongoing construction and ensuring our room descriptions are accurate.We appreciate your understanding and patience. We are committed to improving our services and facilities to ensure a comfortable and enjoyable stay for our guests in the future. We hope to have the opportunity to serve you better in your next stay.Best Regards,Sathish - Assistant Night Manager.

10/10 – Hervorragend

Arleene

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Location was convenient and near the main tourist streets but far enough to avoid the crowds. The room was comfortable and clean. Service was good. Breakfast was good.
Aufenthalt von 5 Nächten im April 2024
Antwort von SB am 18. Apr. 2024
Dear Arleene,Thank you for your positive feedback. We're delighted to hear that you found our location convenient and appreciated its proximity to the main tourist streets while still being able to avoid the crowds. It's great to know that you found the room comfortable and clean, and enjoyed our service and breakfast.Your satisfaction is our top priority, and your feedback reaffirms the hard work we put in every day. We look forward to welcoming you back on your next visit.Best Regards,Sathish - Assistant Night Manager.