8/10 – Gut
Lisa G.
25. Aug. 2024
Gut: Sauberkeit
No wifi!!! and Vacasa unhelpful.
The property was great, except that there was no wifi, which was a huge encumbrance. It also meant no TV.
While the local Vacasa folks were very nice, calling or texting the standard Vacasa phone numbers was a pretty terrible experience. We tried for DAYS to get the wifi situation resolved and every time we connected with the remote Vacasa contacts, they were extremely unhelpful, trying to gaslight us by saying there was no wifi in the listing - however, as you can see, Wifi is in the headline of this property: "Charming island cottage with fireplace & WiFi - near town & beaches".
There are beach chairs that you can use for the beach, although Vacasa told us there weren't any so we ended up buying additional ones that we didn't need.
Things to note:
* there is no washer/dryer on the property, and no convenient laundromat.
* no full length mirror
* not great pots and pans
The property itself is great. Having 2 separate houses that connect was perfect for us. We used the outdoor shower, we had dinner on the patio. Location was also ideal! Super easy walk to Edgartown.
In summary, the space itself is really close to perfect. The Wifi situation is unacceptable and while Vacasa people in MV were really nice, overall the Vacasa management communication was very terrible.
Lisa G.
Aufenthalt von 14 Nächten im August 2024