Dear Kevin,Thank you for taking the time to share your experience. We understand the inconvenience caused by the timing of the front desk call, and we sincerely apologize. This will be discussed internally to ensure an instance like this does not occur again. It was a pleasure having you here, and we hope to welcome you back for a better stay.

We always appreciate guest feedback and thank you for sharing your review. We’re sorry we fell short of perfect but glad you enjoyed your overall stay. Please visit soon so that we may have another chance to earn your 5-star rating! All the best!

Dear Karen, Thank you for taking the time to provide your feedback! We are glad you enjoyed your stay with us and we hope to welcome you again soon! All the best!

Dear Joshua, Thank you for taking the time to provide your feedback! We are glad you enjoyed your stay with us and we hope to welcome you again soon! All the best!

Dear Kimberly, Thank you for taking the time to provide your feedback! We are glad you enjoyed your overall stay with us. We hope to welcome you again soon! All the best!

Dear Ryan, Thank you for taking the time to provide your feedback! We are glad you enjoyed your overall stay with us and we hope to welcome you again soon! All the best!

Dear Brian, Thank you for taking the time to provide your feedback! We are glad you enjoyed your stay with us and we hope to welcome you again soon! All the best!

Dear Aaron, Thank you for taking the time to provide your feedback! We are glad you enjoyed your stay with us and we hope to welcome you again soon! All the best!

Dear Alvin, Thank you for taking the time to provide your feedback! We are glad you enjoyed your stay with us and we hope to welcome you again soon! All the best!

Dear Kyle, Thank you for taking the time to provide your feedback! We are glad you enjoyed your stay with us and we hope to welcome you again soon! All the best!

Dear Janet, Thank you for taking the time to provide your feedback! We are glad you enjoyed your stay with us and we hope to welcome you again soon! All the best!

Dear Denise, Thank you for taking the time to provide your feedback! We are glad you enjoyed your overall stay with us. At anytime during your stay feel free to contact us at the front desk for any issues so that we may be able to fix them and ensure you have a comfortable and enjoyable stay. We hope to welcome you again soon! All the best!

Dear Manoah, Thank you for taking the time to provide your feedback! We are glad you enjoyed your stay with us and we hope to welcome you again soon! All the best!

Dear Denise, Thank you for taking the time to provide your feedback! We are glad you enjoyed your stay with us and we hope to welcome you again soon! All the best!

Aaron, We love impressing our guests, and we’re sorry to see that we fell short of winning you over on your recent stay. We wish we knew more details so that we could work to address your specific concerns, and we hope you’ll give us another chance to further impress you! Best,

Dear Robert,Thank you for taking a moment to reach out to us, though we are sorry to hear of any aspects of your trip that you found to be less than ideal. Normally the time to check in takes between 3 to 10 minutes, however in your case we were unable to charge the credit card on file that we received from Expedia and were not able to reach an agent in a timely manner causing the delay. We hope that you will allow us another chance to impress you in the future.Best,

Dear James, We value any and all guest feedback so we can learn what we're doing well and what we need to work on, so I really appreciate your review of our property. Out hotel is a non smoking property, as such per hotel policy which is listed on our website, we take a deposit that is refundable if there is no damage or smoking in the room. I do apologize on behalf of our staff for not refilling remaining breakfast items. I hope you would give us another chance.Safe travels!

Dear Mark,Thank you for sharing your experience. In an effort to improve, we'd love to hear from you about the aspects of your stay that could have been better.

Dear Kenneth,We appreciate you reaching out and sharing your experience. It's good to hear that you enjoyed our rooms overall. However, we regret that some aspects fell below your expectations. Rest assured, our team is committed to positive change, so we will reflect upon your concerns and work together to address them. We will also ensure we always put our best foot forward and present our property in the best light. It is our hope to welcome you back someday for an experience that is nothing short of seamless and comfortable.