Baymont by Wyndham Dubuque

4/10 – Schlecht

Heather

Mit der Familie gereist

9. Aug. 2025

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft

We arrived at 2 to see if we could check in an hour early. There were 2 cars in the entire parking lot and the manager refused to allow. There had to be A single clean room an hour before check in with hardly anyone staying in the hotel. She didn't offer a reason and was crabby at being asked. I asked if she could tell me where our room would be and she said that she couldn't tell us that until 3:00. At breakfast the next morning, my kids were by the bread canister and she came over and slammed it shut telling them that it needs to start shut so flies didn't get in. We had to get our room transferred to another because the AC didn't work. This too was met with hostility and a bad overall attitude that seems to be just par for the course at this hotel. I have stayed at other baymonts and have never had issues like this. Would not stay in dubuque again and should have been refunded partially since we were in a room with no air for 2-3 hours on an extremely hot day. These things should be checked into prior to check in. Room 224 probably still has issues because I'm sure the manager doesn't care. Hire someone that likes people.

Aufenthalt von 1 Nacht im August 2025

4/10 – Schlecht

Mary

Mit der Familie und kleinen Kindern gereist, Mit einer Gruppe gereist, Mit der Familie gereist

4. Aug. 2025

Gut: Sauberkeit

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft

This was an overly priced hotel and I would not recommend for groups. The rooms & amenities were dated. There was no place for our group to gather. It seemed like this hotel is more utilized for long-term stays or residences. The facility is in disrepair- large, unsafe holes and cracks in the parking lot, torn carpet and broken tiles indoors, room doors don't latch all the way, exit doors don't latch. Would not recommend.

Aufenthalt von 2 Nächten im Juli 2025

4/10 – Schlecht

Jeff

Mit der Familie gereist

3. Aug. 2025

Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft

Property was poorly kept. Definitely an aged property. Room smelled of smoke. Parking lot had a sinkhole abd concrete was extremely uneven. My daughter tripped over a piece when we were leaving and luckily i caught her.

Aufenthalt von 1 Nacht im August 2025

2/10 – Ungenügend

Jo ann

Mit der Familie und kleinen Kindern gereist

28. Juli 2025

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft

The entire hotel smelled like Marijuana. There appeared to be people living in the hotel like a half way house and selling drugs. The lady at the front desk/manager was rude about everything. We asked to use the conference room to socialize with our large group and she wouldn't let our group sit in there for no reason. We had kids want breakfast right before it closed at 9am and she quickly came in, took everything down and said "too bad". She has no business working in hospitality. For $230/night, this hotel is the absolute worst. Disgusting.

Aufenthalt von 2 Nächten im Juli 2025

8/10 – Gut

Karen

Mit der Familie gereist

22. Juli 2025

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft

Breakfast could of had a better variety of foods

Aufenthalt von 4 Nächten im Juli 2025

2/10 – Ungenügend

Katie

Mit einer Gruppe gereist, Mit der Familie gereist

20. Juli 2025

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft

This was by far the worst hotel experience I have ever had. The door to our room was falling off the hinge. To close it we needed to lift it from the handle and forcefully lift it up and back into the door frame to lock it. The hotel was dingy, dusty and overall musty smelling. The hallway smelled of old ashtrays. The pull out couch in our room looked like it came from the basement of a college frat house...and it was too close to the bed to use the pullout bed...not that we would have used it in the condition is was in anyway. The clientele at the hotel was sketchy to say the least, constant coming and going in the evening, suspicious activity throughout the evenings. Others we were with were next to rooms where screaming, yelling, and cursing was rampant. Another individual we were with had a hole in their bathroom door, the size of a fist. Individuals were passed out in cars in the parking lot in the morning. The entire experience was nothing but shady.

Aufenthalt von 2 Nächten im Juli 2025

4/10 – Schlecht

Susan

Mit der Familie gereist

20. Juli 2025

Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft

Needs a major update. No elevator, rooms are run down. Old carpet, looks dirty. One very tiny bar of soap to share between sink and shower. Breakfast thankfully was free, but no one monitoring what was happening with food. No sugar for coffee, all artificial sweeteners.

Aufenthalt von 2 Nächten im Juli 2025

2/10 – Ungenügend

Julie

19. Juli 2025

Gut: Personal & Service

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft

room keys consistently and with multiple replacements, didn't work. And it was not due to storing cards near a cell phone. Keys the front desk put in our hands didn't work with up to 3 trips to the front desk per occurance

Aufenthalt von 2 Nächten im Juli 2025

2/10 – Ungenügend

Emily

7. Juli 2025

Aufenthalt von 1 Nacht im Juli 2025

2/10 – Ungenügend

James, Cheektowaga

Mit dem Partner gereist

1. Juli 2025

Verbesserungswürdig: Ausstattung und Zustand der Unterkunft

When we entered our room, it smelled very bad. Very musty and damp feeling on rugs and bed linens.

Aufenthalt von 2 Nächten im Juni 2025

4/10 – Schlecht

Sherry

Mit der Familie gereist

24. Juni 2025

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft

Overpriced for a place needing so much maintenance. Phone in room didn't work, half the lights didn't work and most had no cover so you could look into ceiling to see the wiring, sink was tiny and had a crack in the basin, holes in walls that were covered with painters' tape, very limited outlets, smokefree property but we could smell smoke in hallways, and the smoke area was outside our AC unit being sucked into our room. Parking and sidewalks are tripping hazards with huge cracks; we had 2 kids trip and fall. Entryways are not secure; anyone can enter the hallways at any time. The sitting area for a room that sleeps 6 people only has 1 chair and one small desk. Curtains had holes in them.

Aufenthalt von 2 Nächten im Juni 2025

10/10 – Hervorragend

MaryJo

24. Juni 2025

Aufenthalt von 3 Nächten im Juni 2025

8/10 – Gut

Allan

23. Juni 2025

Gut: Ausstattung

Convenient location... Shower needed cleaned... Too many "weekly" dwellers housed within...

Aufenthalt von 3 Nächten im Juni 2025

4/10 – Schlecht

Elizabeth

21. Juni 2025

Aufenthalt von 2 Nächten im Juni 2025

2/10 – Ungenügend

Ashley

Mit der Familie und kleinen Kindern gereist

21. Juni 2025

Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft

Didn’t feel safe, wasn’t clean. Many people in and out. Smelled like “weed” in a smoke free hotel. Doors that are supposed to be exit only weren’t locked so people were free to come and go as they pleased. Won’t be staying again.

Aufenthalt von 1 Nacht im Juni 2025

2/10 – Ungenügend

Kahlil

Geschäftlich gereist

18. Juni 2025

Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft

Kim the manager was rude and difficult. I was charged for an extra night even after I asked about my card being run for incidentals. Totally unprofessional.

Aufenthalt von 1 Nacht im Juni 2025

10/10 – Hervorragend

Jason

18. Juni 2025

Aufenthalt von 3 Nächten im Juni 2025

4/10 – Schlecht

Matt

Mit der Familie und kleinen Kindern gereist

16. Juni 2025

Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft

Baymont has definitely left their properties get run down. They are not as nice as they used to be. The entire time we stayed there the entire place smelled like marijuana. Employees were going out back Propping open a secure door and smoking weed throughout the day And at one point multiple maids And male maintenance employees were out back in the same area smoking and drinking alcohol during the day. Also, this location is still working under covid protocol. Staff does not clean your rooms or bring you new towels. I gave my towels to the maid as we were leaving to go to our baseball game Friday morning at 8:00 a.m. and ask them to put four new towels in our bathroom. When we returned from our activities later that night around 9:00 p.m. We still had no towels. I went to the desk acquired and she said the laundry was still dirty and they had no clean towels. Saturday morning I went back down to the desk and inquired about towels again. I was questioned about why I didn't have towels. Finally got the manager to give me clean ones so me and my family could shower. Police department had been there multiple times. I inquired with one of the local officers about the marijuana use and they said it was illegal to be in possession by Iowa state law I know the management and employees heard me talking to the officer about it in the lobby.

Aufenthalt von 3 Nächten im Juni 2025

10/10 – Hervorragend

Randy

13. Juni 2025

Great

Aufenthalt von 1 Nacht im Juni 2025

8/10 – Gut

Peggy

Mit der Familie und kleinen Kindern gereist

8. Juni 2025

Clean rooms. Normal hotel style. Apparently 420 friendly although its labeled as 100% smoke-free. Very strong odor in the hallways and lobby. Stay 6.7.25

Aufenthalt von 1 Nacht im Juni 2025

8/10 – Gut

LARRY

6. Juni 2025

Aufenthalt von 2 Nächten im Mai 2025

6/10 – Okay

Miriam

30. Mai 2025

Aufenthalt von 2 Nächten im Mai 2025

6/10 – Okay

Ginnie, Columbia

Mit dem Partner gereist

29. Mai 2025

Gut: Personal & Service

Verbesserungswürdig: Zustand der Unterkunft

Lady at desk very sweet, but property dirty out out of town workers out all night playing car radio loudly

Aufenthalt von 1 Nacht im Mai 2025

2/10 – Ungenügend

Natalie

25. Mai 2025

The place was filthy. It was not what was advertised.

Aufenthalt von 1 Nacht im Mai 2025

8/10 – Gut

Emily

11. Mai 2025

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

The receptionist was fantastic and very friendly. The room had some little issues but was overall great for my one night stay!

Aufenthalt von 1 Nacht im Mai 2025

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