Dear Volker,Thank you for taking the time to share your positive experience about our hotel, especially appreciating the fantastic view of the Burj Khalifa and the fountains. Your kind words are genuinely appreciated, and we are delighted to have contributed to a memorable stay.We also value your constructive feedback regarding the condition of some elements within the hotel. Your observations are crucial for us, and we want to assure you that we take them seriously. We are committed to maintaining high standards of comfort and aesthetics for our guests.Rest assured, our management team is actively reviewing the areas in need of renovation, and we have plans in place to address and enhance the overall guest experience. Your insights are invaluable as we work towards making improvements.We genuinely appreciate your patronage and hope to have the opportunity to welcome you back for an even more enjoyable stay in the future. If there are specific details you would like to share or if you have further suggestions, please feel free to reach out to us directly.Thank you for choosing our hotel, and we look forward to exceeding your expectations on your next visit.RegardsAby AbrahamManagement Office

Dear Jeannette,Thank you for taking the time to share your fantastic feedback about your recent stay at our property. We are delighted to hear that you found our location in downtown Dubai to be amazing, providing quick access to iconic landmarks such as the Dubai Mall, Dubai Fountain, and the Burj Khalifa.It warms our hearts to know that our staff contributed to making your experience memorable. We strive to provide excellent service, and your kind words about the team's friendliness and accommodation mean a lot to us.We're also thrilled that you enjoyed the food and found the ambiance peaceful. Creating a positive and enjoyable atmosphere for our guests is a top priority, and it's wonderful to hear that we succeeded during your visit.Your recommendation is the highest compliment we could receive, and we truly appreciate your endorsement. If there's anything specific you loved or if you have any suggestions for improvement, please feel free to share.We look forward to the pleasure of welcoming you back to our property the next time you're in Dubai. Thank you once again for choosing us!Regards,Aby AbrahamManagement Office

Dear Hedwig,Thanks a lot for your feedback. The response from our guests is of extreme importance and value for us. Looking forward to welcome you back soon.Best regards,Aby AbrahamManagement Office

Dear Bettina, I would like to extend my apologies for the inconvenience your experienced during your stay. Rest assured that we will take corrective measures to resolve the points you raised. We value your loyalty and we are hoping that you can give us another chance to welcome you once again.Kind regards, Aby Abraham Management office

Dear Rebecca,Thanks a lot for your feedback. The response from our guests is of extreme importance and value for us. We will continue to work hard to ensure you have positive memories each time you visit Palace Downtown. I look forward to welcoming you back with us again very soon! Best regards,Aby Abraham Management office

Dear Alexandra,Thanks a lot for your feedback. The response from our guests is of extreme importance and value for us. Looking forward to welcome you back soon.Best regards,Aby AbrahamGeneral Manager

Dear Anton,Thanks a lot for your feedback. The response from our guests is of extreme importance and value for us. Looking forward to welcome you back soon.Best regards,Aby AbrahamGeneral Manager

Dear Kerstin,Thanks a lot for your feedback. Looking forward to welcome you back soon.Best regards,Aby AbrahamGeneral Manager

Dear Edith,Thanks a lot for your feedback. Looking forward to welcome you back soon.Best regards,Aby AbrahamGeneral Manager

Dear Guest,Thank you very much for taking the time to share your feedback.I would like to extend my apologies for the inconvenience caused. Rest assured that we will continue to improve our product and services to serve you well.I look forward to welcoming you back with us again very soon! With very best regards, Aby AbrahamGeneral Manager

Dear Pius, On behalf of my team, I would very much like to thank you for your fine comments. We pride ourselves on exceptional guest service, fitting for such an enviable property and location. It is paramount to get as much feedback from our guests as possible, it is truly the best indicator for our success. It allows us to share and develop accordingly with our property and our team to ensure satisfaction for all our guests and visitors. I look forward to welcoming you back to Palace Downtown. Best regards, Aby Abraham Palace Downtown

Dear Viktor, Thanks a lot for your feedback. The response from our guests is of extreme importance and value for us. We will continue to work hard to ensure you have positive memories each time you visit Palace Downtown. I look forward to welcoming you back with us again very soon! Best regards, Ahmed El Nawawy General Manager

Dear Alexandra, Thanks a lot for your feedback. Looking forward to welcome you back soon. Best regards, Ahmed El Nawawy General Manager

Dear Rene, Thanks a lot for your feedback. Looking forward to welcome you back soon. Best regards, Ahmed El Nawawy General Manager

Dear Beat, On behalf of my team, I would very much like to thank you for your fine comments. We pride ourselves on exceptional guest service, fitting for such an enviable property and location. It is paramount to get as much feedback from our guests as possible, it is truly the best indicator for our success. It allows us to share and develop accordingly with our property and our team to ensure satisfaction for all our guests and visitors. I look forward to welcoming you back to Palace Downtown. Best regards, Ahmed El Nawawy General Manager

Dear Mandeep, Thank you very much for taking the time to share your feedback. I would like to extend my apologies for the inconvenience caused. Rest assured that we will continue to improve our product and services to serve you well. I look forward to welcoming you back with us again very soon! With very best regards, Ahmed El Nawawy General Manager

Dear Anders, Thanks a lot for your feedback. The response from our guests is of extreme importance and value for us. We will continue to work hard to ensure you have positive memories each time you visit Palace Downtown. I look forward to welcoming you back with us again very soon!Best regards, Ahmed El Nawawy General Manager

Dear Anders, Thanks a lot for your feedback. The response from our guests is of extreme importance and value for us. We will continue to work hard to ensure you have positive memories each time you visit Palace Downtown. I look forward to welcoming you back with us again very soon!Best regards, Ahmed El Nawawy General Manager

Dear Guest, Thank you very much for your wonderful review. It is a pleasure to know that you enjoyed your stay We look forward to welcoming you back soon. Best wishes, Ahmed ElNawawy General Manager, Palace Downtown

Dear Guest, Thank you very much for your wonderful review. It is a pleasure to know that you enjoyed your stay and you were pleased with the service provided by Janaka. We look forward to welcoming you back soon. Best wishes, Ahmed ElNawawy General Manager, Palace Downtown

Dear Volker, Thank you very much for taking the time to share your experience with us. Your feedback is highly appreciated and we are pleased to receive your wonderful comments. We look forward to having another opportunity to welcome you back at Palace Downtown. Best wishes, Ahmed ElNawawy General Manager, Palace Downtown

Dear Tina, Thank you very much for taking the time to share your feedback with us. We very much value your feedback and we would also like to apologies if the room location did not meet your expectation, This is definitely something that we unintended to, rest assured that we will take corrective actions and ensure that this kind of disappointments are not repeated Thank you once again and we look forward to the opportunity to welcome you back to Palace Downtown. Best wishes, Marianne Fitzgerald. General Manager, Palace Downtown Dubai

Thank you for your great review and we can not wait to welcome you back. . Yours sincerely, Marianne Fitzgerald General Manager

Sehr geehrter Gast, Es freut uns dass es Ihnen gefallen hat bei uns und dass Sie die Lage gemocht haben. Wir hatten den Kinderbereich fuer das Ramadan Zelt verwendet und werden naechstes Jahr wahrscheinlich kein Zelt errichten. Wir hoffen Sie bald wieder begruessen zu duerfen. Mit freundlichen Gruessen, Marianne

Dear Guest, Thank you for sharing your feedback. I regret to hear this shortfalls of service, this is definitely something that we unintended to, rest assured that we will take corrective actions and ensure that this kind of disappointments are not repeated Thank you once again and we look forward to the opportunity to welcome you back to Palace Downtown.

Dear Valued Guest, Thank you for your feedback and patronage for Palace Downtown. It has been a true pleasure to be of service to you and we all hope to welcome you back soon. With my best personal regards, Marianne Fitzgerald General Manager

Dear Valued Guest, Thank you for staying with us at Palace Downtown and for taking the time to give us your feedback. We are disheartened to read that your stay experience with us was marred by various issues mentioned. We are currently working at improving the hotel to ensure our guest have great stay experience and we do apologize for the inconvenience that you experienced. We thank you again for your feedback and sincerely hope to regain your trust and confidence. With my best personal regards, Marianne Fitzgerald General Manager

Dear Valued Guest, Many thanks to your positive review of Palace Downtown. We appreciate your patronage and support. We all hope that your next visit is just around the corner. With my best personal regards, Marianne Fitzgerald General Manager

Dear Valued Guest, Thank you for your time to let other travelers know about your experience here at Palace Downtown. We appreciate your patronage and support. We all can't wait for your return soon. With my best personal regards, Marianne Fitzgerald General Manager

Dear Valued Guest, Thank you for taking the time to post your review for Palace Downtown. We appreciate your kind compliments towards our location, service and breakfast. In regards to your other comment, kindly be advised that we are currently working on this issue and adding more installation into the rooms to reduce the noise. Nevertheless, we are grateful that you still recommend us. I hope that you had a safe and smooth journey home and that we will be able to welcome you back again soon. With my best personal regards, Marianne Fitzgerald General Manager

Dear Erich, Thank you very much for taking the time to write us a review of your experience here at Palace Downtown. Please note that special requests for a specific room type is upon availability at the time of the check in. Rest assured that your preferences are now well noted and we'll do our best to honor them on your return. It is our hope that on your next visit, you would be able to experience a more pleasant stay. With my best personal regards, David Simon General Manager

Dear Valued Guest, We are quite glad to hear that you enjoyed your stay with us at Palace Downtown. Your praises for our Arabic design is truly appreciated. We hope to see you with us again soon. With my best personal regards, David Simon General Manager

Dear Marcus, It is with regret to know of your recent experience at Palace Downtown. We are very much saddened that your recent stay left a negative impression. Each and every guest feedback is important to us because it is only through this that we are able to know where we stand with regards to guest satisfaction and we appreciate that you took time in sharing your review with us. We strive to make each guest stay a memorable one by providing quality products and services and ensuring that your expectations and needs are met. We apologize for the inconveniences caused during your stay, particularly with the rain shower and water temperature. Please be assured that the Engineering team has been informed of your concerns and will address them accordingly. It is still our hope to welcome you back in the nearest future. With my best personal regards, David Simon General Manager

Dear Fred, Thank you for celebrating your special moments with us, we feel privileged to have been part of your cherished memories. It was indeed a pleasure to have you as our guest. I am glad that you enjoyed our location and our hotel. It will always be a pleasure to welcome you back. Best regards, Raoul DuToit, Front Office Manager

Dear Ursula, Welcome back and we are delighted to have you as our guest. It was a pleasure to have you as our guest and I am glad that you fully enjoyed your stay with us. On behalf of the entire team of the Palace I look forward to welcome you again soon. Best regards, Raoul DuToit - Front office Manager.

Dear Guest, Thank you for sharing your review, it was a pleasure to have you as our guest and I am glad you enjoyed our hotel and its facilities. On behalf of the entire team of the Palace, I look forward to welcome you again soon. Best regards David Simon General Manager

Dear Guest, Thank you for an excellent score, we look forward to welcome you again soon. Best regards, David Simon - General Manager

Dear Volker, Thank you very much for your review on Expedia. I am pleased to read that you enjoyed your stay with us at Palace Downtown. As you have rightly pointed out, Palace Downtown is located in the middle of downtown Dubai and overlooks the Dubai water fountain, Burj Khalifa. Our guests appreciate the accessibility from the hotel to major tourist attractions. Thank you very much and hope to see you back at Palace Downtown. Kind regards Ravi Subbiah | Palace Downtown Hotel