Außenpool, Sonnenschirme

Bewertungen von Millennium Plaza Downtown Suites

5 out of 5
Millennium Plaza Downtown Suites
Sheikh Zayed Al Nahyan Road, Dubai

Bewertungen

7,8

Gut

96 von insgesamt 221 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
55 von insgesamt 221 Gästebewertungen haben eine Bewertung von 8 - Gut" "
32 von insgesamt 221 Gästebewertungen haben eine Bewertung von 6 - Okay" "
21 von insgesamt 221 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
17 von insgesamt 221 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,2/10

Sauberkeit

8,4/10

Personal & Service

8,2/10

Ausstattung

7,4/10

Zustand der Unterkunft

7,8/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Maria

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
- Very helpful and kind staff. - Excellent location. - Facilities and furniture very dated... - Cleanness is just ok. - Pool area needs an urgent upgrade. - Food is good, but breakfast get super crowded and noisy. - It is definitely more a 3-4 star hotel, not a 5 star in Dubai.
Aufenthalt von 7 Nächten im März 2024
Antwort von Management am 6. Apr. 2024
Dear Valued Guest,Thank you for your valuable feedback. We appreciate your compliments on our helpful staff and excellent location. We apologize for any shortcomings in cleanliness and the dated facilities. We have taken note of your comments and are actively working to address them, including upgrading the pool area and improving the breakfast experience. We hope to have the opportunity to welcome you back and provide an enhanced experience in the future.Best regards,

2/10 – Ungenügend

Eric

Aufenthalt von 6 Nächten im Februar 2024
Antwort von Management am 23. März 2024
Dear Eric,Thank for your recent stay with us.We sincerely apologize for the inconsistencies you faced during your stay.Please know we value our guests’ feedback and your comments have been shared with our team so we may continuously improve the guest experience. It was indeed a great pleasure having you stay with us and hope to welcome you back again .Best Regards,Rongsenpenla Merangkaba.Guest Relations Manager

2/10 – Ungenügend

Boban

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
nothing
Aufenthalt von 7 Nächten im Dezember 2023
Antwort von Management am 7. Jan. 2024
Dear Boban, I hope this message finds you well. I wanted to extend my sincerest apologies for the low rating you provided in your recent review. Your feedback is invaluable to us, and I deeply regret that we fell short of meeting your expectations. Should you need any further assistance or wish to discuss your experience in more detail, please feel free to contact our hotel directly. Your satisfaction is our priority, and we would appreciate the opportunity to make amends. Thank you for your understanding.Warm Regards,Rongsenpenla MerangkabaGuest Relations Manager

4/10 – Schlecht

Ivan

Aufenthalt von 7 Nächten im Dezember 2023
Antwort von Management am 21. Jan. 2024
Dear Ivan,Thank you for taking the time to share your experience with usPlease know we value our guests’ feedback and your comments have been shared with our team so we may continuously improve the guest experience. It was indeed a great pleasure having you stay with us and hope to welcome you back again.Best Regards,Rongsenpenla Merangkaba.Guest Relations Manager

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit
Aufenthalt von 1 Nacht im November 2023
Antwort von Management am 24. Nov. 2023
Dear Valued Guest,Thank you for taking the time to share your experience with usPlease know we value our guests’ feedback and your comments have been shared with our team so we may continuously improve the guest experience. It was indeed a great pleasure having you stay with us and hope to welcome you back again .Best Regards,Rongsenpenla Merangkaba.Guest Relations Manager

8/10 – Gut

Aqib

Mit einer Gruppe gereist
Gut: Sauberkeit und Personal & Service
liegt in der zentrale. Die ausrichtung ist ziemlich Alt. Ansonsten ganz ok
Aufenthalt von 5 Nächten im Mai 2023
Antwort von Management am 19. Juni 2023
Dear Aqib,Thank you for your recent stay with us.we appreciate you taking the time to share it with us.Please know we value our guests’ feedback and your comments have been shared with our team so we may continuously improve the guest experience. Best Regards,Ron Guest Relation Manager

8/10 – Gut

Sabrina

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Sehr zentralisierte Lage , die Zugstation ist 5 min zu Fuß erreichbar, die Dubai Mall ist 2 Haltestellen entfernt. Das Personal ist überaus freundlich und zuvorkommend - wir hatten beim Check-In die Sorge, dass man uns aufgrund den Flugzeiten , die von den Check-In Zeiten abweichen nicht entgegenkommt - Glücklicherweise haben wir relativ schnell unser Zimmer erhalten. Das Frühstück war sehr vielfältig. Auch der Pool im Außenbereich hatte einen tollen Ausblick zu bieten und wir wurden mit Handtüchern versorgt. Man hat den direkten Blick zum Museum of the Future.
Aufenthalt von 5 Nächten im März 2023

4/10 – Schlecht

Sabine

Aufenthalt von 6 Nächten im Februar 2023

10/10 – Hervorragend

Fatime

Mit der Familie und kleinen Kindern gereist, Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sehr gutes Hotel, das Personal ist super freundlich und das Essen ist sehr gut, Sauberkeit sehr gut
Aufenthalt von 7 Nächten im April 2022

8/10 – Gut

ana

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Tolle Unterkunft, sehr gut gelegen, sauber und das Büfett ist sehr gut. Kann man nur empfehlen
Aufenthalt von 5 Nächten im Februar 2022
Antwort von Reema Baroudi - PR & Comms am 7. März 2022
Vielen Dank für Ihre Bewertung. Das Team des Crowne Plaza Dubai freut sich zu wissen, dass Ihr Aufenthalt angenehm war. Wir freuen uns, Sie wieder begrüßen zu dürfen. Mit freundlichen Grüßen

8/10 – Gut

Alnavari, Zürich

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Das Personal ist sehr freundlich und geht auf Wünsche und Probleme ein. Das Frühstück ist ausreichend. Leider bin ich vom Pool enttäuscht. Viel zu klein und die Garderoben sind veraltet. Preis Leistung Verhältnisse aber top.
Aufenthalt von 1 Nacht im November 2019
Antwort von Angeline am 5. Nov. 2019
Dear Valued Guest, Thank you for choosing Crowne Plaza® Dubai and for sharing a review of your stay. We really appreciate your feedback . We look forward to welcoming you back soon Sincerely,

8/10 – Gut

Mandeep

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good Hotel
Aufenthalt von 3 Nächten im März 2024

6/10 – Okay

Elena, Rego park

Geschäftlich gereist
Gut: Sauberkeit
This is not 5 star hotel. Its a solid 3 star. Food at the breakfast was average, too many people and not enough slace for a full hotel.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Management am 12. Mai 2024
Dear Valued Guest,Thank you for sharing your experience with us. We apologize if our services fell short of your expectations. Your feedback regarding breakfast and overcrowding is valuable to us, and we will review it with our team to make necessary improvements. We strive to provide the best possible experience for our guests and regret any inconvenience you encountered. We hope to have the opportunity to better serve you in the future.Sincerely,SandyGuest Relations Agent

10/10 – Hervorragend

Naina

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Incredible stay! Very easy and convenient and staff helpful and friendly
Aufenthalt von 4 Nächten im April 2024
Antwort von Management am 8. Mai 2024
Dear Esteemed Guest,We are absolutely delighted to read your review and learn about your incredible stay with us! It's immensely gratifying to know that you found your experience to be easy, convenient, and that our staff were helpful and friendly throughout your time here. As a team, we strive to provide seamless and enjoyable experiences for all our guests, and your kind words serve as a testament to our dedication. Your satisfaction is our utmost priority, and we're thrilled to have met and exceeded your expectations. Should your travels bring you back to our city, it would be our pleasure to welcome you once again for another outstanding stay.Warm regards,SandyGuest Relations Agent

10/10 – Hervorragend

krystyna

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
.
Aufenthalt von 3 Nächten im April 2024
Antwort von Management am 6. Mai 2024
Dear Valued Guest,Thank you for taking the time to share your experience with usPlease know we value our guests’ feedback and your comments have been shared with our team so we may continuously improve the guest experience. It was indeed a great pleasure having you stay with us and hope to welcome you back again.Best Regards,Rongsenpenla Merangkaba.Guest Relations Manager

10/10 – Hervorragend

hanna

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good
Aufenthalt von 11 Nächten im Februar 2024
Antwort von Management am 12. Mai 2024
Dear Valued Guest,Thank you for your positive feedback! We are delighted to hear that you had a good experience with us. Your satisfaction is our priority, and we are thrilled that we could meet your expectations. We hope to welcome you back again soon for another enjoyable stay.Best regards,SandyGuest Relations Agent

8/10 – Gut

ANA

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very good , it's safe, quiet
Aufenthalt von 6 Nächten im April 2024
Antwort von Management am 28. Apr. 2024
Dear Valued Guest,Thank you for your positive feedback. We are thrilled to hear that you had a very good experience with us and felt safe and comfortable during your stay.Ensuring the safety and security of our guests is of utmost importance to us, and we are pleased to know that you found our property to be a secure environment.Moreover, we understand the importance of providing a peaceful and quiet atmosphere for our guests to relax and rest, and we're glad that you enjoyed the tranquillity of your surroundings.Your satisfaction is our priority, and we appreciate you taking the time to share your experience. We look forward to welcoming you back for another memorable stay in the future.Best regards,SandyGuest Relations Agent

10/10 – Hervorragend

roxsana s

Very nice
Aufenthalt von 8 Nächten im April 2024
Antwort von Management am 26. Apr. 2024
Dear Valued Guest,Thank you sincerely for your wonderful review! Your positive feedback is a powerful motivator for our staff, inspiring them to continually strive for excellence. We're thrilled to have contributed to your enjoyable experience. If you have any further thoughts or suggestions, we'd love to hear them. Looking forward to the pleasure of hosting you again in the future.Best Regards,Rongsenpenla Merangkaba.Guest Relations Manager

10/10 – Hervorragend

???

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Thr experience at the Millennium was very wonderful. Everyone was friendly, from the housekeeping staff to the doormen, the receptionists, and ofcourse, the manager too ! It was also very close to the exhibition hall , Metro, Macdonald, Subway and Tim's coffee . When my flight was seemed to delayed due to heavy rain, I asked the reception for a late checkout, and they were very accommodating. Although the flight situation was so sad , the hotel's help was a great relief! It's truly a memorable place : ) I'm really excited about the renewed look!
Antwort von Management am 24. Apr. 2024
Dear Valued Guest,Thank you for sharing your wonderful experience with us! We are thrilled to hear that your stay at the Millennium was nothing short of memorable. It is heart-warming to know that our entire team, from the housekeeping staff to the doormen, receptionists, and manager, contributed to making your stay enjoyable.We are delighted that our proximity to the exhibition hall, Metro, and nearby dining options added to the convenience of your stay. We understand that unexpected situations like flight delays can be stressful, and we are glad that our team could provide you with the support and accommodation you needed during such times.Your kind words mean the world to us, and we are excited to share your feedback with our team. We are also thrilled to hear that you are excited about the renewed look of the hotel!Thank you for choosing Millennium, and we can not wait to welcome you back for another memorable stay soon!Warm regards,SandyGuest Relations Agent

8/10 – Gut

Jason Nicholas

Aufenthalt von 4 Nächten im April 2024
Antwort von Management am 8. Mai 2024
Dear Valued Guest,Thank you for taking the time to share your feedback with us. We're pleased to hear that your experience was positive overall. Your rating of 4 out of 5 is greatly appreciated, and we would love to know if there are any specific areas where we could further improve to earn that perfect score from you. Your satisfaction is of the utmost importance to us, and we are committed to continuously enhancing our services to better meet the needs of our guests. We hope to have the opportunity to welcome you back in the future and provide you with an even more exceptional experience.Best regards,SandyGuest Relations Agent

10/10 – Hervorragend

heuda

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great hotel walking distance from the exhibition center
Aufenthalt von 6 Nächten im März 2024
Antwort von Management am 17. Apr. 2024
Dear Valued Guest,Thank you for choosing to stay with us and for sharing your positive experience! We're delighted to hear that you enjoyed your time here. Your feedback means a lot to us, and we hope to have the pleasure of hosting you again in the future.Best Regards,Rongsenpenla Merangkaba.Guest Relations Manager

10/10 – Hervorragend

Blanca

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Todo muy bueno desde los cuartos hasta el personal
Aufenthalt von 7 Nächten im März 2024
Antwort von Management am 8. Apr. 2024
Dear Blanca,We're thrilled to hear you had a wonderful stay with us! Thank you for your kind words and for choosing our hotel. We look forward to hosting you again in the future!Best Regards,Rongsenpenla Merangkaba.Guest Relations Manager

10/10 – Hervorragend

Luis, Bronx

Mit der Familie gereist
Gut: Sauberkeit und Ausstattung
It was very clean, centrally, nice view to the museum of the future, metro two blocks from the hotel
Aufenthalt von 7 Nächten im März 2024
Antwort von Management am 6. Apr. 2024
Dear Valued Guest,Thank you sincerely for your wonderful review! Your positive feedback is a powerful motivator for our staff, inspiring them to continually strive for excellence. We're thrilled to have contributed to your enjoyable experience. If you have any further thoughts or suggestions, we'd love to hear them. Looking forward to the pleasure of hosting you again in the future.Best Regards,Rongsenpenla Merangkaba.Guest Relations Manager

8/10 – Gut

Andre

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 8 Nächten im Januar 2024
Antwort von Management am 4. Apr. 2024
Dear Valued guestThank you for your glowing review! We're delighted to hear you enjoyed your stay with us. We appreciate your kind words and hope to welcome you back again soon!Best Regards,Rongsenpenla Merangkaba.Guest Relations Manager

6/10 – Okay

Gien-Hua, Luxembourg

Gut: Personal & Service und Ausstattung
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Comme indiquée par d'autres voyageurs, la chambre que j'ai occupée, bien qu'acceptable, aurait besoin d'une rénovation. Il y avait un grand problème d'hygiène: à mon arrivée, le haut de l'intérieur du frigo était couvert de mossisures (!) dont je ne peux comprendre l'origine étant donné température. Problème signalé à la réception, et le nettoyage fût effectué, mais cela m'a laissé une très mauvaise impression et des questions dans ma tête A part cela, le centre fitness est bien équipé et le petit-déjeuner était très correct. L'hôtel est situé près d'une station de métro, ce qui est un gros avantage.
Aufenthalt von 7 Nächten im März 2024
Antwort von Management am 2. Apr. 2024
Dear Gien-Hua,Thank you for youWe apologize for the inconvenience caused by the room's condition and the hygiene issue with the fridge. Your feedback is valuable, and we take hygiene standards seriously. Rest assured, we are addressing this matter to prevent recurrence. We're glad you enjoyed our well-equipped fitness center, decent breakfast, and convenient location near the metro station. We appreciate your understanding and hope to welcome you back for an improved experience.Best Regards,Rongsenpenla Merangkaba.Guest Relations Manager

10/10 – Hervorragend

charlotte

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent location, exceptional staffs
Aufenthalt von 1 Nacht im März 2024
Antwort von Management am 29. März 2024
Dear Valued Guest,Thank you sincerely for your wonderful review! Your positive feedback is a powerful motivator for our staff, inspiring them to continually strive for excellence. We're thrilled to have contributed to your enjoyable experience. If you have any further thoughts or suggestions, we'd love to hear them. Looking forward to the pleasure of hosting you again in the future.Best Regards,Rongsenpenla Merangkaba.Guest Relations Manager

6/10 – Okay

amir

Mit der Familie gereist
Gut: Sauberkeit
The room had biting insects
Aufenthalt von 6 Nächten im März 2024
Antwort von Management am 4. Apr. 2024
Dear Valued Guest,Thank you for taking the time to share your experience with usPlease know we value our guests’ feedback and your comments have been shared with our team so we may continuously improve the guest experience. It was indeed a great pleasure having you stay with us and hope to welcome you back again.Best Regards,Rongsenpenla Merangkaba.Guest Relations Manager

10/10 – Hervorragend

Esdras

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was a great hotel everything was perfect the only thing that I didn’t like it was that I paid for a family suit on the top floor and they gave me junior suit I was so exited before stay there but after that disappointed
Aufenthalt von 8 Nächten im März 2024
Antwort von Management am 29. März 2024
Dear Esdras,Thank you for taking the time to share your experience with us.We appreciate your feedback and apologize for any confusion. Upon review of your booking, it appears you reserved a family suite, which is indeed the room type you were assigned. We regret any disappointment caused .Should you require further clarification or assistance, please don't hesitate to contact us directly. We're here to ensure your satisfaction and address any doubts you may have.Best Regards,Rongsenpenla Merangkaba.Guest Relations Manager

10/10 – Hervorragend

Ezequiel

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Muito bom
Aufenthalt von 3 Nächten im März 2024
Antwort von Management am 23. März 2024
Dear Valued Guest,Thank you very much for your positive feedback! We are thrilled to hear that you had an excellent experience with us. Your comments are highly appreciated and motivate us to continue providing quality service. We hope to welcome you again soon for another memorable stay. Please do not hesitate to contact us if you need any further assistance.Best regards,SandyGuest Relations Agent

10/10 – Hervorragend

Leticia

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It is a very good hotel, very friendly staff and thank you for your attention.
Aufenthalt von 6 Nächten im März 2024
Antwort von Management am 23. März 2024
Dear Valued Guest,Thank you for your kind words and positive feedback! We are thrilled to hear that you enjoyed your stay with us and found our hotel to be excellent. Our team takes great pride in providing friendly and attentive service, and it's wonderful to know that we met your expectations. Your appreciation means a lot to us, and we look forward to welcoming you back for another enjoyable experience in the future. If you need any assistance or have any special requests, please don't hesitate to reach out to us.Warm regards,SandyGuest Relations Agent

10/10 – Hervorragend

Ali

Gut: Ausstattung und Zustand der Unterkunft
Very good hotel with perfect location
Aufenthalt von 5 Nächten im März 2024
Antwort von Management am 10. März 2024
Dear Ali,Thank you for your glowing review of your recent stay with u We're thrilled to hear that you had a wonderful experience. Your feedback is invaluable to us, and we're grateful for your kind words. We look forward to the pleasure of hosting you again for another memorable stay. If there's anything specific you enjoyed or if you have any suggestions, please feel free to share.Best Regards,Rongsenpenla Merangkaba.Guest Relations Manager

8/10 – Gut

Giuseppe

Gut: Personal & Service und Zustand der Unterkunft
good
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Management am 10. März 2024
Dear Giuseppe,Thank you for taking the time to share your experience with usPlease know we value our guests’ feedback and your comments have been shared with our team so we may continuously improve the guest experience. It was indeed a great pleasure having you stay with us and hope to welcome you back again.Warm Regards,Rongsenpenla Merangkaba.Guest Relations Manager

4/10 – Schlecht

GHEORDUNESCU

Geschäftlich gereist, Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
old very old
Aufenthalt von 5 Nächten im Februar 2024
Antwort von Management am 10. März 2024
Dear Valued Guest,Thank you for taking the time to share your experience with usPlease know we value our guests’ feedback and your comments have been shared with our team so we may continuously improve the guest experience. We sincerely apologize for the inconsistencies you faced during your staywe hope to welcome you back again.Warm Regards,Rongsenpenla Merangkaba.Guest Relations Manager

6/10 – Okay

Sydney

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
You get what you pay for. It was one of the cheapest options and it felt that way. Hotel is very very old - it feels like entering a Time Machine. I booked this hotel specifically for the price, spa and pool. The pool overhangs the highway and is very noisy. The spa is a little creepy and the massage I got was terrible. I kept telling the person that what they were doing (sitting on me, straddling me, and putting all their weight on BONE not muscle) was incredibly painful. In a 60 minute massage, she spent 35 minutes on my calves/shin bone and wouldn’t stop when asked. Would not recommend the hotel or spa. Also sink in room was broken and it took 24 hours for someone to come fix.
Aufenthalt von 3 Nächten im März 2024
Antwort von Management am 5. März 2024
Dear Valued Guest,We extend our sincere apologies for the disappointment you experienced during your recent stay with us. Your feedback is invaluable to us, and we regret that we failed to meet your expectations.We understand your concerns about the hotel's age, and we apologize if it affected your overall experience. Rest assured, we are continuously working on upgrades and renovations to enhance the ambiance and comfort of our establishment.Regarding your experience at our spa, we are deeply sorry for the discomfort you endured during your massage. This is not reflective of the high standards we strive to uphold. We will address this matter with our spa team to ensure such incidents are avoided in the future.Furthermore, we apologize for the inconvenience caused by the delay in fixing the broken sink in your room. We are reviewing our maintenance procedures to prevent such delays from occurring again.Your feedback helps us improve, and we hope you will consider giving us another opportunity to provide you with the exceptional experience we aim for. Should you wish to discuss your concerns further, please feel free to reach out to us directly.Warm regards,SandyGuest Relations Team

10/10 – Hervorragend

Juan Pablo

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 6 Nächten im Februar 2024
Antwort von Management am 3. März 2024
Dear Juan,Thank you sincerely for your wonderful review! Your positive feedback is a powerful motivator for our staff, inspiring them to continually strive for excellence. We're thrilled to have contributed to your enjoyable experience. If you have any further thoughts or suggestions, we'd love to hear them. Looking forward to the pleasure of hosting you again in the future.Best Regards,Rongsenpenla Merangkaba.Guest Relations Manager

10/10 – Hervorragend

IVAN GERARDO FERNANDEZ, San Ramon

Geschäftlich gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Super cerca y accesible desde el Centro de Convenciones, con paso subterráneo y los puentes del metro, frente al Museo del Futuro y muy cerca del viejo y nuevo Dubai.
Aufenthalt von 9 Nächten im Februar 2024
Antwort von Management am 3. März 2024
Dear Valued Guest,Thank you sincerely for your wonderful review! Your positive feedback is a powerful motivator for our staff, inspiring them to continually strive for excellence. We're thrilled to have contributed to your enjoyable experience. If you have any further thoughts or suggestions, we'd love to hear them. Looking forward to the pleasure of hosting you again in the future.Best Regards,Rongsenpenla Merangkaba.Guest Relations Manager

8/10 – Gut

Erik, san jose

Gut: Personal & Service
It was well located
Aufenthalt von 9 Nächten im Februar 2024
Antwort von Management am 3. März 2024
Dear Valued Guest,Thank you for taking the time to share your experience with usPlease know we value our guests’ feedback and your comments have been shared with our team so we may continuously improve the guest experience. It was indeed a great pleasure having you stay with us and hope to welcome you back again.Best Regards,Rongsenpenla Merangkaba.Guest Relations Manager

8/10 – Gut

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Average
Pool and gym are good. Gym has lots of equipment. Hotel is a bit old and sound is easily heard from a connecting room even if door is locked. Breakfast is too busy but staff are very nice
Aufenthalt von 7 Nächten im Februar 2024
Antwort von Management am 19. Feb. 2024
Dear Valued Guest,Thank you for sharing your feedback. We're pleased to hear that you found aspects of your stay excellent. Your comments regarding areas for improvement are duly noted, and we apologize for any shortcomings you experienced. Rest assured, we take guest feedback seriously and will strive to address these concerns to ensure a consistently excellent experience for all guests. We appreciate your patronage and hope to welcome you back for an even better stay in the future.Best Regards,Rongsenpenla MerangkabaGuest Relations Manager

6/10 – Okay

Ali

Mit der Familie gereist
Verbesserungswürdig: Personal & Service
The hotel location is amazing But the area is very busy Terrible staffs and service
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Management am 18. Feb. 2024
Dear Valued Guest,We sincerely apologize for the inconsistencies you faced during your stayPlease know we value our guests’ feedback and your comments have been shared with our team so we may continuously improve the guest experience. It was indeed a great pleasure having you stay with us and hope to welcome you back again Warm regards,Management

8/10 – Gut

Selvamuthu, Renton

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel's very good cleanliness, comfortable rooms, and convenient location, just a 10-minute walk from the metro, made it perfect for my 2-day conference trip. The exceptional 5-star service was the highlight of my stay. I will certainly choose this hotel for future visits.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Management am 18. Feb. 2024
Dear Selvamuthu,Thank you for your glowing feedback! We're delighted to hear that our hotel met your expectations and made your conference trip enjoyable. Providing exceptional service is our top priority, and we're thrilled that it was the highlight of your stay. We look forward to welcoming you back for future visits and ensuring your experience remains excellent.Best Regards,Rongsenpenla Merangkaba.Guest Relations Manager

10/10 – Hervorragend

Ciza

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 7 Nächten im Februar 2024
Antwort von Management am 18. Feb. 2024
Dear Ciza,Thank you for taking the time to share your experience with usPlease know we value our guests’ feedback and your comments have been shared with our team so we may continuously improve the guest experience. It was indeed a great pleasure having you stay with us and hope to welcome you back again.Best Regards,Rongsenpenla Merangkaba

8/10 – Gut

Viliam

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
For sure, it had to be great place in past era. What is perfect is location, truly with a view to Future Museum, walkable distance to subway, and close to DXB. Furniture is old, it is true, but it is clean. It is also true that you don't have such accessible placement of electric sockets. But for that money I think you got good product. Staff was very nice. Breakfast was too Indian in my opinion. Overall I don't see any problem
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Management am 18. Feb. 2024
Dear Viliam,Thank you for sharing your thoughts with us! We appreciate your recognition of our prime location and cleanliness. We apologize for any inconvenience regarding the accessibility of electric sockets and the breakfast selection not meeting your preferences. Your feedback is valuable, and we'll certainly take it into consideration for improvements. We're glad you found our staff pleasant, and overall, we're pleased that you had a positive experience. We hope to welcome you back for another stay in the future!Best Regards,Rongsenpenla Merangkaba.Guest Relations Manager

6/10 – Okay

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 5 Nächten im Februar 2024
Antwort von Management am 18. Feb. 2024
Dear Valued Guest,Thank you for taking the time to share your experience with usPlease know we value our guests’ feedback and your comments have been shared with our team so we may continuously improve the guest experience. It was indeed a great pleasure having you stay with us and hope to welcome you back again.Best Regards,Rongsenpenla Merangkaba.Guest Relations Manager

10/10 – Hervorragend

SOONCHEL

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
전자렌지와세탁기 건조기가 있어서 수영후 옷을 말서 갈수 있었고 간단히 라면도먹고편함
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Management am 18. Feb. 2024
Dear Mr. Soonchel,Thank you for your delightful feedback! Your positive remarks mean a lot to us, and we're thrilled to hear you're enjoying your stay. Should you require any further assistance to enhance your comfort, please don't hesitate to reach out. We're committed to making your experience exceptional. Thank you for choosing us, and we look forward to ensuring the rest of your stay is just as wonderful.Best Regards,Rongsenpenla Merangkaba.Guest Relations Manager

10/10 – Hervorragend

Tejvir

Gut: Ausstattung
Awesome service Everything Thanks A lot
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Management am 18. Feb. 2024
Dear Tejvir,Thank you for taking the time to share your experience with usPlease know we value our guests’ feedback and your comments have been shared with our team so we may continuously improve the guest experience. It was indeed a great pleasure having you stay with us and hope to welcome you back again.Best Regards,Rongsenpenla Merangkaba.Guest Relations Manager

10/10 – Hervorragend

EUNSOO

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
All was good
Aufenthalt von 5 Nächten im Februar 2024
Antwort von Management am 18. Feb. 2024
Dear Eunsoo,Thank you for taking the time to share your experience with usPlease know we value our guests’ feedback and your comments have been shared with our team so we may continuously improve the guest experience. It was indeed a great pleasure having you stay with us and hope to welcome you back again.Best Regards,Rongsenpenla Merangkaba.Guest Relations Manager

2/10 – Ungenügend

Michael

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Absolut Ikke pengene værd.
Det er absolut IKKE i nærheden 4-5 stjernet og overhoved ikke pengene værd. Nogenlunde fin beliggenhed er vist det eneste positive herfra i gå afstand til World Trade Center.
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Management am 10. Feb. 2024
Dear Michael,Thank you for your recent stay with us.We apologize that your experience did not meet your expectations.Please know we value our guests’ feedback and your comments have been shared with our team so we may continuously improve the guest experience. While we're glad you found the location convenient, we'll strive to address any shortcomings to ensure a more satisfying experience for our guests in the future.Best Regards,Rongsenpenla MerangkabaGuest Relations Manager

10/10 – Hervorragend

montey

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Comfortable Stay + Very Attentive Staff
The hotels location is excellent. The staff are very professional and make the stay very comfortable. Everyone is very attentive. The hotel has an excellent view of the Emirates Towers and the Museum of The Future.
Aufenthalt von 7 Nächten im Januar 2024
Antwort von Management am 10. Feb. 2024
Dear Montey,We're delighted that you enjoyed our hotel's prime location and the exceptional service provided by our professional staff. Ensuring our guests' comfort and satisfaction is our top priority, and we're pleased to hear that you found our team to be attentive and accommodating throughout your stay. It's wonderful that you appreciated the excellent view of the Emirates Towers and the Museum of the Future from our hotel. We look forward to welcoming you back for another memorable experience.Best Regards,Rongsenpenla MerangkabaGuest Relations Manager

10/10 – Hervorragend

EIJI

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 7 Nächten im Januar 2024
Antwort von Management am 6. Feb. 2024
Dear Eiji,Thank you for taking the time to share your experience with usPlease know we value our guests’ feedback and your comments have been shared with our team so we may continuously improve the guest experience. It was indeed a great pleasure having you stay with us and hope to welcome you back again.Best Regards,Rongsenpenla Merangkaba.Guest Relations Manager

10/10 – Hervorragend

Montey

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Good Place
I had a good and comfortable stay. My housekeeping staff (Mr. Radu) was the best. The hotel offers an excellent view of the Museum of The Future.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Management am 4. Feb. 2024
Dear valued guest,We are thrilled to hear you had a good and comfortable stay with us! Your appreciation for our staff has been shared with them. We are delighted to know you enjoyed the excellent view of the Museum of The Future. Looking forward to hosting you again soon!Best regards,Sandy Guest Relations Agent