3 Außenpools, geöffnet von 07:00 Uhr bis 21:00 Uhr, Cabañas (kostenlos)

Bewertungen von Hilton Dubai Al Habtoor City

5 out of 5
Hilton Dubai Al Habtoor City
Al Habtoor City, Sheikh Zayed Road, Dubai

Bewertungen

8,6

Hervorragend

215 von insgesamt 348 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
63 von insgesamt 348 Gästebewertungen haben eine Bewertung von 8 - Gut" "
30 von insgesamt 348 Gästebewertungen haben eine Bewertung von 6 - Okay" "
22 von insgesamt 348 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
18 von insgesamt 348 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,8/10

Sauberkeit

8,6/10

Personal & Service

9,0/10

Ausstattung

8,6/10

Zustand der Unterkunft

8,8/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Frozan

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Tolles Hotel, ist jedoch einwenig in die Jahre gekommen .. Badezimmer Fliesen und Fugen am lösen
Aufenthalt von 6 Nächten im März 2024
Antwort von Saeid Heidari - General Manager am 26. März 2024
Dear GuestThank you so much for taking the time to review your stay at Hilton Dubai Al Habtoor City. I am delighted to know that you enjoyed the facilities of the Resort and the service provided by our team. Your constructive criticism is valued, and it is one of the best ways for us to understand how we can enhance your guest experience in the future. We look forward to the chance to welcome you back and exceed your expectations.

10/10 – Hervorragend

Anja

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wir hatten in diesem Hotel eine sehr schöne Zeit und konnten von hier aus das verrückte Dubai sehr gut erkunden. Ob zu Fuß, mit der Metro oder dem Taxi, die Lage ist abseits des Downtown Trubel sehr gut. Besonders erwähnen möchte ich Ole vom Restaurant und Gäste Betreuungsteam, sie hat uns sehr gut beraten. Auch Alim, ein Kellner im Frühstücksrestaurant hat uns sehr gut bedient. Top Team.
Aufenthalt von 11 Nächten im Dezember 2023
Antwort von Hilton Dubai Al Habtoor City am 9. Jan. 2024
Dear AnjaThank you for taking the time to share your review on Expedia.It is extremely rewarding to learn that you had a fantastic time with us at Hilton Dubai Al Habtoor City. We wish to thank you for your positive review as it gives us the opportunity to congratulate the whole team for upholding the highest standard of our products and services.Once again, thank you for your kind feedback and we are looking forward to hosting you again as a guest at Hilton Dubai Al Habtoor City.Best Regards.Mr. Saeid Heidari -- General Manager

10/10 – Hervorragend

Ivica

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Organization and the friendly service of the individual co-workers
Aufenthalt von 8 Nächten im Dezember 2023
Antwort von Saeid Heidari am 31. Dez. 2023
Dear guest,Kindly let me begin by thanking you for taking the time on writing us a review about your recent stay in our lovely hotel.We strive to provide the best possible service to our guests and it is always rewarding to receive such wonderful feedback like yours, I will ensure that this feedback is shared with our teams with great pride.I sincerely hope we will be honored to welcome you back to Hilton Al Habtoor City, whenever you visit Dubai again.Best regards,Saeid Heidari– General Manager

6/10 – Okay

Saziye

Bei meinem letzten Aufenthalt war es viel sauberer
Aufenthalt von 5 Nächten im Mai 2023
Antwort von Saeid Heidari am 3. Juni 2023
Dear guest,I respect greatly your time in communicating your thoughts. After all, it is only through such positive criticism that we can ensure that the standards of Hilton Dubai Al Habtoor City are improved and maintained to reflect the needs of our most discerning guests.Best Regards,Saeid HeidariGeneral Manager

10/10 – Hervorragend

Goran, Berlin

Aufenthalt von 6 Nächten im April 2023
Antwort von Tony Besener am 1. Mai 2023
Dear guest,Thank you for sharing your review, I am glad you enjoyed your stay with us. It was indeed a pleasure to have you as our guest and we look forward to welcoming you again soon. Best regards, Tony Besener – Executive Assistant Manager

6/10 – Okay

Verifizierter Reisender

Geschäftlich gereist
Gut: Komfort des Zimmers
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2023
Antwort von Christoph Hoeflich am 22. März 2023
Dear Guest, Greetings from Hilton Dubai Al Habtoor! Thank you for sharing your rating, I hope you have enjoyed your stay with us. I hope to get the 10/10 on your next visit and to make you happier on your next stay. It was indeed a pleasure to have you as our guest and we look forward to welcome you again soon. Best Regards,Christoph Hoeflich – General Manager

8/10 – Gut

Ernst

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Ein- und Auschecken braucht zu viel Zeit
Aufenthalt von 1 Nacht im März 2023
Antwort von Christoph Hoeflich am 12. März 2023
Dear guest, it was a pleasure to have you as our guest at Hilton Dubai Al Habtoor City. I have taken note of your feedback about the long wait at reception, please be assured our team is already working to enhance this experience. Having said so, I look forward to seeing you in the near future. Best regards, Christoph Hoeflich – General Manager

8/10 – Gut

Marc

Mit einer Gruppe gereist
Gut: Zustand der Unterkunft und Komfort des Zimmers
Gutes Hotel aber zu wenig Personal
Das Hotel wäre gut aber es wurde überbucht und so musste man lange warten, Lobby Check in zu wenig Personal und somit Wartezeiten von 1-2 Stunden
Aufenthalt von 3 Nächten im Februar 2023
Antwort von Christoph Hoeflich am 28. Feb. 2023
Dear guest,Thank you for taking the time to share your review. It was our pleasure to have you as our guest. Our location indeed is a very unique one and we are privileged to be located in such a wonderful surrounding and the world’s attractions in close proximity. Having said so I would also like to mention that I have taken note of your feedback regarding the delayed check-in due to full house operation, and have shared it with our concerned department, who are already working on ways to enhance our guest experiences in the future. It was our pleasure to serve you and we look forward to seeing you again soon. Best regards, Christoph Hoeflich – General Manager

10/10 – Hervorragend

Jens

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Grundsätzlich erfüllt das Hilton alle Erwartungen an ein Hilton-Hotel. Das Zimmer war groß genug, modern und hübsch eingerichtet, sauber und mit tollem Ausblick. Der Poolbereich war - zumindest zu dieser Zeit (Februar) - perfekt, sonnig, schön! Überall bekommt man Wasserflaschen, frische Handtücher usw Der Shuttle zum Partnerhotel am Strand war perfekt und der Strand selbst super schön ❤️ Das Frühstück war immer etwas unruhig, da viel los. Aber die Speisenauswahl mit asiatischer, indischer und arabischer Ecke und vielen frischen Leckereien hat das wieder wett gemacht. Abendessen im 1.Stock perfekt! Location empfehlenswert!
Aufenthalt von 6 Nächten im Februar 2023
Antwort von Christoph Hoeflich am 27. Feb. 2023
Dear guest, Thank you for such wonderful feedback, I am glad that you enjoyed your stay to the fullest, I must say is our only aim to make our guests feel comfortable and at home, while they stay with us, and reading such reviews just affirms that we are heading Just in the right direction. On behalf of the entire team at Hilton Dubai Al Habtoor City, we look forward to welcoming you again soon. Best regards, Christoph Hoeflich – General Manager

10/10 – Hervorragend

Dimitrios Robert

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sehr freundliches und zuvorkommendes Personal, sauberes elegantes Zimmer mit toller Aussicht auf den Burj Khalifa
Aufenthalt von 7 Nächten im März 2022
Antwort von Fredrik Reinisch am 29. März 2022
Dear guest, Thank you for such wonderful feedback, I am glad that you enjoyed your stay to the fullest, I must say is our only aim to make our guests feel comfortable and at home, while they stay with us, and reading such reviews just affirms that we are heading Just in the right direction. On behalf of the entire team at Hilton Dubai Al Habtoor City, we look forward to welcoming you again soon. Best regards, Fredrik Reinisch – General Manager

10/10 – Hervorragend

Verifizierter Reisender

Aufenthalt von 4 Nächten im November 2018
Antwort von Mehdi am 21. Nov. 2018
Dear Guest, Thank you for your review.

8/10 – Gut

The Bernd

Gut: Personal & Service und Komfort des Zimmers
Nettes Hotel in Habtoor City
Die Ankunft und der Aufenthalt waren sehr angenehm. 31. Stock mit Sicht auf Burj Khalifa wurden bei Ankunft angeboten-> Super. Bei ungünstiger Lage des Zimmers kann es zu Baugeräuschen von den Nachbargebäuden kommen. Das Hotelzimmer roch etwas noch Rauch; war aber als Nichtraucherzimmer ausgegeben. Bei Ankunft hatte das Hotelzimmer eine Bettüberzug mit Flecken -> es wurde jedoch jeden Tag gewechselt. Die Hotelzimmer wirken generell etwas " abgewohnt ". Das Hotel liegt leider auf der " anderern " Seite des "Al Jadaf-Dubai Canal " Zur Metro Station " Business Bay " muss ca. 1,5 km gelaufen werden . ( Ansonsten Taxi ) Die Taxikosten variieren von mal zu mal. Von Westin zu Dubai Mail zischen 15 und 25 Dirham ( 4 oder 6 Euro ). Generell für Sightseeing ein gutes Hotel.
Aufenthalt von 6 Nächten im Januar 2018

10/10 – Hervorragend

Craig

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The food was wonderful The staff were excellent
Aufenthalt von 8 Nächten im März 2024
Antwort von Saeid Heidari am 1. Apr. 2024
Dear Guest, Greetings from Hilton Dubai Al Habtoor City. Thank you for sharing your review on Expedia, I am glad you enjoyed your stay with us. It was indeed a pleasure to have you as our guest and we look forward to welcoming you again soon. Best regards, Saeid Heidari - General Manager

10/10 – Hervorragend

Kamal

Aufenthalt von 7 Nächten im März 2024
Antwort von Saeid Heidari am 10. Apr. 2024
Dear Guest, Greetings from Hilton Dubai Al Habtoor City. Thank you for sharing your review on Expedia, I am glad you enjoyed your stay with us. It was indeed a pleasure to have you as our guest and we look forward to welcoming you again soon. Best regards, Saeid Heidari - General Manager

10/10 – Hervorragend

Shariq

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything was amazing with this property. From check in to food to our wonderful view of dubai from our room, 5 star ratings all around. The staff were wonderful and the continental breakfast every morning was delicious. So many options to choose from and a special shoutout to manjoor who helped us every morning during breakfast. Would highly recommend this hotel.
Aufenthalt von 11 Nächten im Dezember 2023
Antwort von Saeid Heidari am 2. März 2024
Dear guest, Greetings from Hilton Dubai, Al Habtoor City. Thank you for taking the time to share your feedback. We are pleased to hear that you have enjoyed your stay with us. We are looking forward to welcoming you back on your next visit to Hilton Dubai Al Habtoor City! Best Regards, Saeid Heidari General Manager

10/10 – Hervorragend

josephine

Mit der Familie gereist
Gut: Zustand der Unterkunft und Komfort des Zimmers
HEAVEN
my stay was amazing we enjoyed the Burj khalifa fireworks from our rooms since we were avoiding to be stuck in traffic and we had the bottomless dinner close to our hotel which was spectacular made eat oysters for the first time they were splendid.. I jus did not like how we would for our ice bucket for 2 hours and just a mixer
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Saeid Heidari - General Manager am 25. Jan. 2024
Dear Guest, Greetings from Hilton Dubai Al Habtoor City. Thank you so much for taking the time to review your stay at Hilton Dubai Al Habtoor City. I am delighted to know that you enjoyed the facilities of the Resort and the service provided by our team. Your constructive criticism is valued, and it is one of the best ways for us to understand how we can enhance your guest experience in the future. We look forward to the chance to welcome you back and exceed your expectations.Best regards, Saeid Heidari - General Manager

10/10 – Hervorragend

Nicos

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 7 Nächten im Januar 2024
Antwort von Hilton Al Habtoor City am 21. Jan. 2024
Dear Nicos,Greetings from Hilton Dubai, Al Habtoor City.Thank you for taking the time to share your feedback. We are pleased to hear that you have enjoyed your stay with us. We are looking forward to welcoming you back on your next visit to Hilton Dubai Al Habtoor City! Best regards,Hilton Al Habtoor City

10/10 – Hervorragend

Fahim

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Has a 22hrs layover and enjoyed my stay in this hotel and Dubai. highly recommended.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Saeid Heidari am 15. Jan. 2024
Dear guest, Greetings from Hilton Dubai, Al Habtoor City. Thank you for taking the time to share your feedback. We are pleased to hear that you have enjoyed your stay with us. We are looking forward to welcoming you back on your next visit to Hilton Dubai Al Habtoor City! Best Regards, Saeid Heidari General Manager

8/10 – Gut

Celerina

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I noticed no microwave and hair dryer?
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Your recent stay at Hilton Dubai Al Habtoor City. am 14. Jan. 2024
Dear Guest,Thank you for your review on Expedia.We aim to provide amazing experiences and everlasting memories to our guests. In regards to a Hair dryer, our all rooms are equipped with it which is placed in the writing table drawer.In regards to microwaves, Hotel rooms are not equipped with them due to municipality safety regulations.We look forward to the chance to welcome you back and exceed your expectations. Best regards, Saeid Heidari - General Manager

8/10 – Gut

Pierre-Henri

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
neighboor was too noisy with roaring cars at night around the hotel
Aufenthalt von 7 Nächten im Dezember 2023
Antwort von Hilton Dubai Al Habtoor City am 10. Jan. 2024
Dear Pierre-HenriThank you so much for taking the time to review your stay at Hilton Dubai Al Habtoor City. I am delighted to know that you enjoyed the facilities of the Resort and the service provided by our team. Your constructive criticism is valued, and it is one of the best ways for us to understand how we can enhance your guest experience in the future. We look forward to the chance to welcome you back and exceed your expectations.Best Regards.Mr. Saeid Heidari -- General Manager

2/10 – Ungenügend

simone

Verbesserungswürdig: Personal & Service
Aufenthalt von 10 Nächten im Dezember 2023
Antwort von Hilton Dubai Al Habtoor City am 9. Jan. 2024
Dear Mr. SimoneGreetings from Hilton Dubai Al Habtoor City!Thank you for your rating on ExpediaWe are saddened and sincerely regret to learn that your experience did not meet your expectations.Rest assured that we will continuously strive to improve our guest experience and service excellence.Best RegardsBhushan Savant.

10/10 – Hervorragend

Emelita

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Best customer service. Mina from the Reception is super kind and best customer service.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Saeid Heidari - General Manager am 6. Jan. 2024
Dear Guest, Greetings from Hilton Dubai Al Habtoor City. Kindly let me begin by thanking you for taking the time to write us a review about your recent stay in our lovely hotel.We strive to provide the best possible service to our guests and it is always rewarding to receive such wonderful feedback like yours, I will ensure that this feedback is shared with our teams with great pride.I sincerely hope we will be honored to welcome you back to Hilton Al Habtoor City, whenever you visit Dubai again.Best regards, Saeid Heidari - General Manager

10/10 – Hervorragend

Simon

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Antwort von Saeid Heidari - General Manager am 10. Feb. 2024
Dear Guest,Thanks for the awesome 5* rating! We are thrilled that you enjoyed your stay with us.Kind Regards,Hilton Dubai Al Habtoor City

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 8 Nächten im Dezember 2023
Antwort von Saeid Heidari - General Manager am 30. Dez. 2023
Dear Guest, Greetings from Hilton Dubai Al Habtoor City. Kindly let me begin by thanking you for taking the time to write us a review about your recent stay in our lovely hotel.We strive to provide the best possible service to our guests and it is always rewarding to receive such wonderful feedback like yours, I will ensure that this feedback is shared with our teams with great pride.I sincerely hope we will be honored to welcome you back to Hilton Al Habtoor City, whenever you visit Dubai again.Best regards, Saeid Heidari - General Manager

10/10 – Hervorragend

alina

Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Saeid Heidari - General Manager am 29. Dez. 2023
Dear Guest. Greetings from Hilton Dubai Al Habtoor City.Kindly let me begin by thanking you for taking the time to write us a review about your recent stay in our lovely hotel.We strive to provide the best possible service to our guests and it is always rewarding to receive such wonderful feedback like yours, I will ensure that this feedback is shared with our teams with great pride.I sincerely hope we will be honored to welcome you back to Hilton Al Habtoor City, whenever you visit Dubai again.Best regards, Saeid Heidari - General Manager

6/10 – Okay

Dina

Aufenthalt von 2 Nächten im November 2023
Antwort von . am 13. Nov. 2023
Dear guest, Greetings from Hilton Dubai, Al Habtoor City. Thank you for taking the time to share your rating. We are pleased to hear that you have enjoyed your stay with us. We are looking forward to welcoming you back on your next visit to Hilton Dubai Al Habtoor City! Best Regards, Saeid Heidari General Manager

10/10 – Hervorragend

Leighton

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excellent property with good breakfast. Close to all activities and attractions such as Dubai Mall. The rooms are clean and modern. I would recommended this hotel for all visitors to Dubai.
Antwort von Saeid Heidari am 9. Nov. 2023
Dear guest.Thank you for sharing such a wonderful review, I am glad that you enjoyed your stay here at Hilton Dubai Al Habtoor City. I have personally shared your feedback with our team here and truly, they couldn’t have been prouder. It was an absolute pleasure to have you as our guest and we look forward to seeing you again in the near future. Best regards,Saeid Heidari– General Manager

6/10 – Okay

Dirk

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Food much worse than past visits. Noticeably worse and limited options.
Aufenthalt von 3 Nächten im November 2023
Antwort von Saeid Heidari - General Manager am 6. Nov. 2023
Dear Guest,Greetings from Hilton Dubai Al Habtoor City. Thank you so much for taking the time to review your stay at Hilton Dubai Al Habtoor City. I am delighted to know that you enjoyed the facilities of the Resort and the service provided by our team. Your constructive criticism is valued, and it is one of the best ways for us to understand how we can enhance your guest experience in the future. We look forward to the chance to welcome you back and exceed your expectations.Best regards, Saeid Heidari - General Manager

10/10 – Hervorragend

Winnie Oanh

Aufenthalt von 7 Nächten im Oktober 2023
Antwort von Saeid Heidari - General Manager am 7. Nov. 2023
Dear guest, Greetings from Hilton Dubai, Al Habtoor City. Thank you for taking the time to share your feedback. We are pleased to hear that you have enjoyed your stay with us. We are looking forward to welcoming you back on your next visit to Hilton Dubai Al Habtoor City! Best Regards, Saeid Heidari General Manager

10/10 – Hervorragend

Hafsah

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We loved our stay at the hotel. The staff were incredible from the second we walked in to the second we left. Cannot recommend them enough. The view was stunning so was the breakfast. Really family friendly
Aufenthalt von 6 Nächten im Oktober 2023
Antwort von Saeid Heidari am 4. Nov. 2023
Dear guest, Greetings from Hilton Dubai, Al Habtoor City. Thank you for taking the time to share your feedback. We are pleased to hear that you have enjoyed your stay with us. We are looking forward to welcoming you back on your next visit to Hilton Dubai Al Habtoor City! Best Regards, Saeid Heidari General Manager

10/10 – Hervorragend

Kevin

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location... friendly staff, clean.
Aufenthalt von 6 Nächten im Oktober 2023
Antwort von Saeid Heidari am 30. Okt. 2023
Dear guest,it was indeed a pleasure to have you as our guest and I am happy that you enjoyed your stay with us. I look forward to welcoming you back in the near future. Best regards,Saeid Heidari– General Manager

10/10 – Hervorragend

MOHAMED

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Clean hotel and rooms. Excellent service all round. Very spacious rooms and bathrooms. Conveniently located. Great bonus is the shuttle service to the Dubai mall and the beach resort. Will def recommend and stay there again without a doubt. Our room had a burj view which was a bonus to the lovely view of the canal below.
Aufenthalt von 7 Nächten im Oktober 2023
Antwort von Vaibhav am 17. Okt. 2023
Dear Valuable Guest,Kindly let me begin by thanking you for taking the time on writing us a review about your recent stay in our lovely hotel.We strive to provide the best possible service to our guests and it is always rewarding to receive such wonderful feedback like yours, I will ensure that this feedback is shared with our teams with great pride.I sincerely hope we will be honored to welcome you back to Hilton Al Habtoor City, whenever you visit Dubai again.Regards,Vaibhav Anija,Assistant Front Office Manager

10/10 – Hervorragend

Latasha

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The Hilton Dubai Al Habtoor does not disappoint. This 5 Star luxury hotel is stunning. As always the Hilton reigns supreme and is always top tier. The rooms are spacious, and the amenities are wonderful. The rain shower head and bidet is a touch of class. Housekeeping gets 10 stars. Azardeen, Mahesh & Kayam gave our room the royal treatment! Their responsiveness and attention to cleaning made sure each day the room was spotless! They made sure my bday in Dubai felt like royalty from the moment we arrived it started with the upgrade room with a view of the Burj Khalifa. Let’s not forget when you enter the hotel you are greeted with a smile and throughout the day someone makes sure to ask are you okay and if you need anything. Hilton will forever be my go to hotel. If you want a world class one of a kind experience make sure you stay at the Hilton Dubai Al Habtoor City .
Aufenthalt von 4 Nächten im Oktober 2023
Antwort von Saeid Heidari am 16. Okt. 2023
Dear guest, Thank you for your heartwarming words about your recent stay. We are delighted that so many of our team members have created an amazing story that you can carry throughout your journey and we are excited to welcome you back and further enhance your experience.Best regards, Saeid Heidari– General Manager

10/10 – Hervorragend

Bekir

Aufenthalt von 10 Nächten im September 2023
Antwort von Saeid Heidari - General Manager am 22. Sept. 2023
Dear guest, it was a pleasure to have you as our guest, I am pleased that you enjoyed your stay with us and we look forward to welcoming you backBest regards,Saeid Heidari– General Manager

10/10 – Hervorragend

Simon

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Excellent trip
Aufenthalt von 7 Nächten im August 2023
Antwort von Saeid Heidari am 24. Aug. 2023
Dear guest, Greetings from Hilton Dubai Al Habtoor City. Thank you for taking the time to share your feedback. We are pleased to hear that you have enjoyed your stay with us. We are looking forward to welcoming you back on your next visit to Hilton Dubai Al Habtoor City! Best regards,Saeid Heidari - General Manager

10/10 – Hervorragend

Kenny

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing location & view…
Aufenthalt von 4 Nächten im August 2023
Antwort von Saeid Heidari am 19. Aug. 2023
Dear guest,Thank you for your heartwarming words about your recent stay. We are delighted that so many of our team members have created an amazing story that you can carry throughout your journey and we are excited to welcome you back and further enhance your experience.Best regards,Saeid Heidari– General Manager

10/10 – Hervorragend

Armina

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great
Aufenthalt von 3 Nächten im Juli 2023
Antwort von Saeid Heidari am 26. Juli 2023
Dear guest,Thank you for your review. Our aim is to provide amazing experiences and everlasting memories for our guests. Based on your review, we have no doubt that your visit was truly remarkable. Once again, we thank you for your kind feedback, and we look forward to welcoming you back at the Hilton Dubai Al Habtoor City. Regards,Saeid Heidari, General Manager

10/10 – Hervorragend

Bruce

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Even though my checking time for 3:00 PM !! they were able to book me in at 11:00 AM which was greatly appreciated after a long flight to Dubai.
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Saeid Heidari am 24. Juli 2023
Dear guest,Thank you for your review.Our aim is to provide amazing experiences and everlasting memories to our guests. Based on your review, we have no doubt that your visit was truly a remarkable one.Once again, we thank you for your kind feedback and we look forward to welcoming you back at Hilton Dubai Al Habtoor City.Thank youSaeid HeidariGeneral Manager

6/10 – Okay

Khaled, Riyadh

Verbesserungswürdig: Zustand der Unterkunft
صعوبة الوصول إلى الموقع.
Aufenthalt von 5 Nächten im Juli 2023
Antwort von Saeid Heidari am 20. Juli 2023
Dear guest,Thank you so much for taking the time to review your stay at Hilton Dubai Al Habtoor City.Your constructive criticism is valued, and it is one of the best ways for us to understand how we can enhance your guest experience in the future. We look forward to the chance to welcome you back and exceed your expectations.Best regards, Saeid Heidari - General Manager

6/10 – Okay

Khaled, Riyadh

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Zustand der Unterkunft
صعوبة الوصول الى الموقع.
Antwort von Saeid Heidari am 20. Juli 2023
Dear guest,Thank you so much for taking the time to review your stay at Hilton Dubai Al Habtoor City.Your constructive criticism is valued, and it is one of the best ways for us to understand how we can enhance your guest experience in the future. We look forward to the chance to welcome you back and exceed your expectations.Best regards, Saeid Heidari - General Manager

10/10 – Hervorragend

Gilad

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great hotel for families
An excellent hotel ! our family stayed 3 nights in two connecting rooms. the rooms were big and comfortable. The service was fantastic. The WiFi was very good. excellent location and comfortable free valet parking. The hotel offers a complimentary shuttle to the Mall of Dubai, though the frequency is low and also ends relatively early (about 7 PM if I remember correctly) We got a high-floor (25) view of the Burj
Aufenthalt von 3 Nächten im Juli 2023
Antwort von Saeid Heidari am 14. Juli 2023
Dear guest,Thank you very much for taking the time to share your valued feedback. Together with our entire team, we were pleased to learn about your delight and I do appreciate the mentioning of the comfort room, wifi, and valet experience.We await the upcoming opportunity to welcome you back and further enhance your experience.RegardsSaeid Heidari

4/10 – Schlecht

Ghaleb, Athens

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
Aufenthalt von 3 Nächten im Juli 2023
Antwort von Saeid Heidari am 12. Juli 2023
Dear guest,Thank you for sharing your valuable feedback with us. Please allow me to extend my most sincere apologies for the disappointment you had to endure during your recent stay. I read your feedback with great empathy and it is very disappointing to know that we have failed to deliver up to your expectations. Please be assured that corrective measures have already been taken in order to avoid similar situations in the future. Having said so we hope you will forgive us this time and we look forward for your next stay with us in the future, we promise that your next stay will surely be a perfect one. Please feel free to reach out to me directly and I will be glad to be of any help.Best regards,Saeid Heidari– General Manager

4/10 – Schlecht

Jefferson

Gut: Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit
Aufenthalt von 9 Nächten im Juli 2023
Antwort von Ken Wang - Director of Front Office am 12. Juli 2023
Dear Guest,Greetings from Hilton Dubai Al Habtoor City!Thank you for sharing your rating in Expedia.We regret to learn about the difficulties you faced during your stay at our hotel.We understand that all of this marred your experience at Hilton Al Habtoor City and we apologize for the inconvenience that this has caused you. As a well-visited and popular destination hotel, we are continuously working on our products and services to cater to all our guest’s needs and expectations. Your valued Survey is important for us to improve our performance.We do hope that we will be able to welcome you back at Hilton Dubai Al Habtoor City on your next visit as a chance for us to exceed your expectations and give you the great hotel experience that so many of our guests have grown so fond of.

10/10 – Hervorragend

Khloud

Aufenthalt von 6 Nächten im Juni 2023
Antwort von Saeid Heidari am 5. Juli 2023
Dear guest, Thank you for your review. Our aim is to provide amazing experiences and everlasting memories for our guests. Based on your review, we have no doubt that your visit was truly remarkable. Once again, we thank you for your kind feedback, and we look forward to welcoming you back at the Hilton Dubai Al Habtoor City. Regards, Saeid Heidari, General Manager

10/10 – Hervorragend

Budoor

Aufenthalt von 2 Nächten im Juni 2023
Antwort von Saeid Heidari am 4. Juli 2023
Dear guest, Thank you for your review. Our aim is to provide amazing experiences and everlasting memories for our guests. Based on your review, we have no doubt that your visit was truly remarkable. Once again, we thank you for your kind feedback, and we look forward to welcoming you back at the Hilton Dubai Al Habtoor City.Regards, Saeid Heidari, General Manager

10/10 – Hervorragend

Ashi

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The exprience was amazing, you get more worth of your money there, free shuttle service to Marina resort and Dubai Mall was cherry on top. Excellent customer service, room cleaned every day with perfection. We got the room with a view of burj Khalifa and canal.
Aufenthalt von 4 Nächten im Juni 2023
Antwort von Saeid Heidari am 2. Juli 2023
Dear Guest,Please let me begin by telling you how grateful I am for your lovely review of the Hilton Dubai Al Habtoor City Hotel. It is marvelous to learn from your feedback that you had such a great time at our hotel.Also, it is amazing that you found our team members helpful and efficient; they always do their very best to make our Guests stays unforgettable.It would be our greatest pleasure to welcome you back, Please do not hesitate to contact us directly should your travel plans bring you back to the areaBest regards,Saeid HeidariGeneral Manager

10/10 – Hervorragend

HATIM, Clermont

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good property, next to La Perle show
Aufenthalt von 2 Nächten im Juni 2023
Antwort von Saeid Heidari am 1. Juli 2023
Dear guest, Greetings from Hilton Dubai, Al Habtoor City. Thank you for taking the time to share your feedback. We are pleased to hear that you have enjoyed your stay with us. We are looking forward to welcoming you back on your next visit to Hilton Dubai Al Habtoor City! Best Regards,Saeid Heidari General Manager

10/10 – Hervorragend

George

Aufenthalt von 5 Nächten im Juni 2023
Antwort von Saeid Heidari am 18. Juli 2023
Dear guest,Thank you for your review on Expedia. Our aim is to provide amazing experiences and everlasting memories for our guests. Based on your review, we have no doubt that your visit was truly remarkable. Once again, we thank you for your kind feedback, and we look forward to welcoming you back at the Hilton Dubai Al Habtoor City.Best regards,Saeid Heidari General Manager

10/10 – Hervorragend

Piera

Aufenthalt von 8 Nächten im Juni 2023
Antwort von Saeid Heidari am 13. Juli 2023
Dear guest,Thank you for taking the time to share your review.It is extremely rewarding to learn that you had a fantastic time with us at Hilton Dubai Al Habtoor City. We wish to thank you for your positive review as it gives us the opportunity to congratulate the whole team for upholding the highest standard of our products and services.Once again, thank you for your kind feedback and we are looking forward to hosting you again as a guest at Hilton Dubai Al Habtoor City.RegardsSaeid HedairiGeneral Manager

10/10 – Hervorragend

Yucelys

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Antwort von Saeid Heidari am 18. Juni 2023
Dear guest,Thank you for your review on Expedia.Our aim is to provide amazing experiences and everlasting memories to our guests. Based on your review, we have no doubt that your visit was truly a remarkable one.Once again, we thank you for your kind feedback and we look forward to welcoming you back at Hilton Dubai Al Habtoor CityBest regards,Saeid HeidariGeneral Manager