Außenpool, geöffnet von 08:00 Uhr bis 20:00 Uhr, Sonnenschirme

Bewertungen von Grayton Hotel Dubai

4 out of 5
Grayton Hotel Dubai
12A Street, Al Mankhool, Bur Dubai, Dubai

Bewertungen

9,2

Wunderbar

180 von insgesamt 257 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
52 von insgesamt 257 Gästebewertungen haben eine Bewertung von 8 - Gut" "
13 von insgesamt 257 Gästebewertungen haben eine Bewertung von 6 - Okay" "
4 von insgesamt 257 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
8 von insgesamt 257 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,6/10

Sauberkeit

9,2/10

Personal & Service

9,0/10

Ausstattung

9,2/10

Zustand der Unterkunft

9,0/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Sarah

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 8 Nächten im März 2024
Antwort von Hotel Management am 2. Apr. 2024
Dear Guest, thank you for taking the time to post your review of the Grayton Hotel. It gives me great pleasure to read such wonderful comments and I am delighted that you had such a memorable experience. Suffice it to say that our team will be chuffed with your compliments on the quality, of our Service. I look forward to, hopefully, having the opportunity to welcome you back again soon. Yours sincerely, Hotel Management.

10/10 – Hervorragend

Ruth

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 8 Nächten im Februar 2024
Antwort von Hotel Management am 18. Feb. 2024
Dear Guest, thank you for taking the time to post your review of the Grayton Hotel. It gives me great pleasure to read such wonderful comments and I am delighted that you had such a memorable experience. Suffice it to say that our team will be chuffed with your compliments on the quality, of our Service. I look forward to, hopefully, having the opportunity to welcome you back again soon. Yours sincerely, Hotel Management.

10/10 – Hervorragend

BADREDDINE

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Gern wieder
Komfortabel, entspricht die Erwartungen, Frühstück sollte für Europäer vielleicht verbessert werden. Zentral Lager nähe zur U-Bahn und zur Mall Burjuman , viele Restaurants in der nähe .
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Hotel Management am 19. Dez. 2023
Dear Guest, thank you for taking the time to post your review of the Grayton Hotel. It gives me great pleasure to read such wonderful comments and I am delighted that you had such a memorable experience. Suffice it to say that our team will be chuffed with your compliments on the quality, of our Service. I look forward to, hopefully, having the opportunity to welcome you back again soon. Yours sincerely, Hotel Management.

8/10 – Gut

Christian

Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Lage zentral
Aufenthalt von 5 Nächten im Oktober 2021
Antwort von Grayton Management am 24. Nov. 2021
Dear Guest, Thank you for Staying with, appreciated you kind review. Best Regards,

10/10 – Hervorragend

Stephanie, Bösingen

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Die Angestellten sind sehr freundlich und zuvorkommend. Der Pool war toll und nicht zu voll. Das Restaurant im Hotel ist sehr gut und sollte unbedingt besucht werden. Tolle Indische Küche. Das Zimmer war gross und zweckmässig eingerichtet. Die Dusche hatte leider ein paar Ablagerungen, keine Ahnung ob man diese besser reinigen könnte.
Aufenthalt von 6 Nächten im September 2021
Antwort von Grayton Management am 24. Nov. 2021
Dear Guest, Thank you for Staying with, appreciated you kind review. Best Regards,

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Dezember 2019

8/10 – Gut

Firas, Nepean

Aufenthalt von 3 Nächten im Mai 2024

8/10 – Gut

JUNICHI

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Grayton Hotel Management am 10. Mai 2024
Thank you for your feedback and looking forward to welcoming you again to our hotel in the future.

8/10 – Gut

Farida

Aufenthalt von 3 Nächten im März 2024
Antwort von Hotel Management am 1. Mai 2024
Dear Guest, thank you for taking the time to post your review of the Grayton Hotel. It gives me great pleasure to read such wonderful comments and I am delighted that you had such a memorable experience. Suffice it to say that our team will be chuffed with your compliments on the quality, of our Service. I look forward to, hopefully, having the opportunity to welcome you back again soon. Yours sincerely, Hotel Management.

10/10 – Hervorragend

Jon

Gut: Sauberkeit und Zustand der Unterkunft
Excellent staff and great rooms for a very reasonable price. Great breakfast.
Aufenthalt von 2 Nächten im April 2024
Antwort von Hotel Management am 1. Mai 2024
Dear Guest, thank you for taking the time to post your review of the Grayton Hotel. It gives me great pleasure to read such wonderful comments and I am delighted that you had such a memorable experience. Suffice it to say that our team will be chuffed with your compliments on the quality, of our Service. I look forward to, hopefully, having the opportunity to welcome you back again soon. Yours sincerely, Hotel Management.

10/10 – Hervorragend

Abiola

Gut: Ausstattung und Zustand der Unterkunft
Great!
Aufenthalt von 9 Nächten im April 2024
Antwort von Hotel Management am 23. Apr. 2024
Dear Guest, thank you for taking the time to post your review of the Grayton Hotel. It gives me great pleasure to read such wonderful comments and I am delighted that you had such a memorable experience. Suffice it to say that our team will be chuffed with your compliments on the quality, of our Service. I look forward to, hopefully, having the opportunity to welcome you back again soon. Yours sincerely, Hotel Management.

10/10 – Hervorragend

Mayowa

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful hotel and Amazing Staff
Aufenthalt von 9 Nächten im April 2024
Antwort von Hotel Management am 17. Apr. 2024
Dear Guest, thank you for taking the time to post your review of the Grayton Hotel. It gives me great pleasure to read such wonderful comments and I am delighted that you had such a memorable experience. Suffice it to say that our team will be chuffed with your compliments on the quality, of our Service. I look forward to, hopefully, having the opportunity to welcome you back again soon. Yours sincerely, Hotel Management.

10/10 – Hervorragend

Diane

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Absolument satisfait.
Aufenthalt von 2 Nächten im März 2024
Antwort von Grayton Hotel Management am 21. März 2024
Dear Guest, thank you for taking the time to post your review of the Grayton Hotel. It gives me great pleasure to read such wonderful comments and I am delighted that you had such a memorable experience. Suffice it to say that our team will be chuffed with your compliments on the quality, of our Service. I look forward to, hopefully, having the opportunity to welcome you back again soon. Yours sincerely, Hotel Management.

6/10 – Okay

Donna, Silver Spring

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
The internet was terrible. The hotel itself isn’t bad.
Aufenthalt von 4 Nächten im März 2024
Antwort von Grayton Hotel Management am 10. Mai 2024
Thank you for your feedback, we will address the concerns.

10/10 – Hervorragend

Fabio

Aufenthalt von 6 Nächten im Februar 2024
Antwort von Grayton Hotel Management am 21. März 2024
Dear Guest, thank you for taking the time to post your review of the Grayton Hotel. It gives me great pleasure to read such wonderful comments and I am delighted that you had such a memorable experience. Suffice it to say that our team will be chuffed with your compliments on the quality, of our Service. I look forward to, hopefully, having the opportunity to welcome you back again soon. Yours sincerely, Hotel Management.

10/10 – Hervorragend

Venkateswarlu

Mit der Familie gereist
Gut: Personal & Service und Zustand der Unterkunft
We enjoyed staying at this Hotel. Good food and nice service. Good spread of B/F. Overall I recommend travellers for this hotel.
Aufenthalt von 6 Nächten im Februar 2024
Antwort von Hotel Management am 18. Feb. 2024
Dear Guest, thank you for taking the time to post your review of the Grayton Hotel. It gives me great pleasure to read such wonderful comments and I am delighted that you had such a memorable experience. Suffice it to say that our team will be chuffed with your compliments on the quality, of our Service. I look forward to, hopefully, having the opportunity to welcome you back again soon. Yours sincerely, Hotel Management.

10/10 – Hervorragend

PHILIPPE

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent hôtel
Excellent hôtel
Aufenthalt von 5 Nächten im Januar 2024
Antwort von Hotel Management am 6. Feb. 2024
Dear Guest, thank you for taking the time to post your review of the Grayton Hotel. It gives me great pleasure to read such wonderful comments and I am delighted that you had such a memorable experience. Suffice it to say that our team will be chuffed with your compliments on the quality, of our Service. I look forward to, hopefully, having the opportunity to welcome you back again soon. Yours sincerely, Hotel Management.

10/10 – Hervorragend

antoine

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice place. This is the 2nd time that I check in.
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Hotel Management am 6. Feb. 2024
Dear Guest, thank you for taking the time to post your review of the Grayton Hotel. It gives me great pleasure to read such wonderful comments and I am delighted that you had such a memorable experience. Suffice it to say that our team will be chuffed with your compliments on the quality, of our Service. I look forward to, hopefully, having the opportunity to welcome you back again soon. Yours sincerely, Hotel Management.

10/10 – Hervorragend

Darren

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Hotel Management am 21. Jan. 2024
Dear Guest, thank you for taking the time to post your review of the Grayton Hotel. It gives me great pleasure to read such wonderful comments and I am delighted that you had such a memorable experience. Suffice it to say that our team will be chuffed with your compliments on the quality, of our Service. I look forward to, hopefully, having the opportunity to welcome you back again soon. Yours sincerely, Hotel Management.

10/10 – Hervorragend

Abdul Aziz

Geschäftlich gereist, Mit der Familie gereist
Everything
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Hotel Management am 21. Jan. 2024
Dear Guest, thank you for taking the time to post your review of the Grayton Hotel. It gives me great pleasure to read such wonderful comments and I am delighted that you had such a memorable experience. Suffice it to say that our team will be chuffed with your compliments on the quality, of our Service. I look forward to, hopefully, having the opportunity to welcome you back again soon. Yours sincerely, Hotel Management.

8/10 – Gut

Abhishek

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Hotel Management am 21. Jan. 2024
Dear Guest, thank you for taking the time to post your review of the Grayton Hotel. It gives me great pleasure to read such wonderful comments and I am delighted that you had such a memorable experience. Suffice it to say that our team will be chuffed with your compliments on the quality, of our Service. I look forward to, hopefully, having the opportunity to welcome you back again soon. Yours sincerely, Hotel Management.

8/10 – Gut

Gillian

Aufenthalt von 8 Nächten im Dezember 2023
Antwort von Hotel Management am 21. Jan. 2024
Dear Guest, thank you for taking the time to post your review of the Grayton Hotel. It gives me great pleasure to read such wonderful comments and I am delighted that you had such a memorable experience. Suffice it to say that our team will be chuffed with your compliments on the quality, of our Service. I look forward to, hopefully, having the opportunity to welcome you back again soon. Yours sincerely, Hotel Management.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great hotel! I'd stay again...
Great location. Attentive staff. Good rooms. No view from the hotel/rooms.
Aufenthalt von 7 Nächten im Dezember 2023
Antwort von Hotel Management am 21. Jan. 2024
Dear Guest, thank you for taking the time to post your review of the Grayton Hotel. It gives me great pleasure to read such wonderful comments and I am delighted that you had such a memorable experience. Suffice it to say that our team will be chuffed with your compliments on the quality, of our Service. I look forward to, hopefully, having the opportunity to welcome you back again soon. Yours sincerely, Hotel Management.

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Hôtel propre et service excellent. Le personnel est très serviable et souriant. Parking gratuit et hôtel proche du vieux Dubai. La chambre est confortable. Le seul point à améliorer est le petit déjeuner, pas beaucoup de choix mais bon ça reste correct.
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Hotel Management am 1. Jan. 2024
Dear Guest, Thank you for taking the time to post your hotel review. Although I am pleased that you enjoyed certain aspects of your stay, it is disappointing that the choice of breakfast provided By the restaurant did not meet your expectations. Please be assured that I will share your feedback with our team and we will take necessary action accordingly. I hope this does not deter you from returning and I look forward to, hopefully, welcoming you back to Grayton Hotel. Yours sincerely, Hotel Management.

10/10 – Hervorragend

Paul

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good Value, very clean
Great Hotel for a decent budget . Located relatively close to burj khalifa and the dubai mall. Breakfast ist good .
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Hotel Management am 1. Jan. 2024
Dear Guest, thank you for taking the time to post your review of the Grayton Hotel. It gives me great pleasure to read such wonderful comments and I am delighted that you had such a memorable experience. Suffice it to say that our team will be chuffed with your compliments on the quality, of our Service. I look forward to, hopefully, having the opportunity to welcome you back again soon. Yours sincerely, Hotel Management.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great hotel!
Great 4 star hotel that’s very neat and clean. Close to many restaurants and mall.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Hotel Management am 1. Jan. 2024
Dear Guest, thank you for taking the time to post your review of the Grayton Hotel. It gives me great pleasure to read such wonderful comments and I am delighted that you had such a memorable experience. Suffice it to say that our team will be chuffed with your compliments on the quality, of our Service. I look forward to, hopefully, having the opportunity to welcome you back again soon. Yours sincerely, Hotel Management.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Hotel Management am 19. Dez. 2023
Dear Guest, thank you for taking the time to post your review of the Grayton Hotel. It gives me great pleasure to read such wonderful comments and I am delighted that you had such a memorable experience. Suffice it to say that our team will be chuffed with your compliments on the quality, of our Service. I look forward to, hopefully, having the opportunity to welcome you back again soon. Yours sincerely, Hotel Management.

10/10 – Hervorragend

Sorayya, Kent

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Is nice n clean n big room closed to everything
Aufenthalt von 5 Nächten im November 2023
Antwort von Hotel Management am 5. Dez. 2023
Dear Guest, thank you for taking the time to post your review of the Grayton Hotel. It gives me great pleasure to read such wonderful comments and I am delighted that you had such a memorable experience. Suffice it to say that our team will be chuffed with your compliments on the quality, of our Service. I look forward to, hopefully, having the opportunity to welcome you back again soon. Yours sincerely, Hotel Management.

6/10 – Okay

Mohammad

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im November 2023
Antwort von Hotel Management am 1. Dez. 2023
Dear Guest, thank you for taking the time to post your review of the Grayton Hotel. It gives me great pleasure to read such wonderful comments and I am delighted that you had such a memorable experience. Suffice it to say that our team will be chuffed with your compliments on the quality, of our Service. I look forward to, hopefully, having the opportunity to welcome you back again soon. Yours sincerely, Hotel Management.

10/10 – Hervorragend

Salman

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I stayed at the hotel recently for the first time and had a fantastic experience. The hotel itself is beautiful, with modern and stylish rooms and amenities. But what really made my stay special was the excellent customer service. From the moment I arrived, I was greeted by friendly and helpful staff members. They went out of their way to make me feel welcome and comfortable. Special thanks to the front office staff "Soukaina" who was very supportive & 5 star service hero indeed. She does her best to please the guest! Overall, I had a wonderful stay at Grayton. The hotel itself is great, but the customer service is what really sets it apart. I would highly recommend this hotel to anyone looking for a relaxing stay in Dubai.
Aufenthalt von 3 Nächten im November 2023
Antwort von Hotel Management am 12. Nov. 2023
Dear Guest, thank you for taking the time to post your review of the Grayton Hotel. It gives me great pleasure to read such wonderful comments and I am delighted that you had such a memorable experience. Suffice it to say that our team will be chuffed with your compliments on the quality, of our Service. I look forward to, hopefully, having the opportunity to welcome you back again soon. Yours sincerely, Hotel Management.

10/10 – Hervorragend

SAMET

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very nice rooms
The hotel is very good overall, I recommend it. But only the breakfast was bad.
Aufenthalt von 4 Nächten im Oktober 2023
Antwort von Hotel Management am 9. Nov. 2023
Dear Guest, Thank you for taking the time to post your review of the hotel. Although I am pleased that you enjoyed certain aspects of your stay, it is disappointing that the breakfast did not meet your expectations. Please be assured that I will share your feedback with our team and we will take necessary action accordingly. I hope this does not deter you from returning and I look forward to, hopefully, welcoming you back to Grayton Hotel. Yours sincerely, Hotel Management.

10/10 – Hervorragend

Rodney

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
My wife and I had a great experience staying here. Front desk and staff was always very helpful. Really clean and nice room. Decent amount of stores and restaurants within walking distance including a mall.
Antwort von Hotel Management am 9. Nov. 2023
Dear Guest, thank you for taking the time to post your review of the Grayton Hotel. It gives me great pleasure to read such wonderful comments and I am delighted that you had such a memorable experience. Suffice it to say that our team will be chuffed with your compliments on the quality, of our Service. I look forward to, hopefully, having the opportunity to welcome you back again soon. Yours sincerely, Hotel Management.

10/10 – Hervorragend

TAMIQ

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very helpful staff and nice 20 minutes walk to mena bazaar
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Hotel Management am 7. Nov. 2023
Dear Guest, thank you for taking the time to post your review of the Grayton Hotel. It gives me great pleasure to read such wonderful comments and I am delighted that you had such a memorable experience. Suffice it to say that our team will be chuffed with your compliments on the quality, of our Service. I look forward to, hopefully, having the opportunity to welcome you back again soon. Yours sincerely, Hotel Management.

10/10 – Hervorragend

Murad

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean rooms. Nice atmosphere. I will stay again. Good for the family.
Aufenthalt von 1 Nacht im November 2023
Antwort von Hotel Management am 7. Nov. 2023
Dear Guest, thank you for taking the time to post your review of the Grayton Hotel. It gives me great pleasure to read such wonderful comments and I am delighted that you had such a memorable experience. Suffice it to say that our team will be chuffed with your compliments on the quality, of our Service. I look forward to, hopefully, having the opportunity to welcome you back again soon. Yours sincerely, Hotel Management.

10/10 – Hervorragend

Patrick, Los Altos Hills

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good price / comfort ratio.
Aufenthalt von 8 Nächten im Oktober 2023
Antwort von Hotel Management am 28. Okt. 2023
Dear Guest, thank you for taking the time to post your review of the Grayton Hotel. It gives me great pleasure to read such wonderful comments and I am delighted that you had such a memorable experience. Suffice it to say that our team will be chuffed with your compliments on the quality, of our Service. I look forward to, hopefully, having the opportunity to welcome you back again soon. Yours sincerely, Hotel Management.

8/10 – Gut

Gokul

Geschäftlich gereist
Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Grayton Hotel Management am 7. Okt. 2023
Thank you for the feedback, we are hoping to welcome you again in our hotel

8/10 – Gut

Derek

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 7 Nächten im September 2023
Antwort von Grayton Hotel Management am 3. Okt. 2023
Thank you for the feedback, hope to welcome you again in our hotel

10/10 – Hervorragend

Maxine

I love everything! It was great l! Only positives no negatives! 👍👍
Aufenthalt von 6 Nächten im September 2023
Antwort von Grayton Hotel Management am 3. Okt. 2023
Thank you for the feedback, hope to welcome you again to our hotel.

10/10 – Hervorragend

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 8 Nächten im September 2023
Antwort von Grayton Hotel Management am 3. Okt. 2023
Thank you for the feedback, hope to welcome you again to our hotel

6/10 – Okay

Ibrahim

Mit der Familie und kleinen Kindern gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Overall it was a decent stay. Only biggest issue was cleanliness there was dust behind the headboard, dust under side tables and general daily house keeping didnt take any dirty dishes from the room. Definately needs better cleaning. Triggered allergies off.
Aufenthalt von 6 Nächten im September 2023
Antwort von Grayton Hotel Management am 3. Okt. 2023
Thank you for the feedback, we will address the issue with our management team and hope to welcome you again to our hotel.

2/10 – Ungenügend

Mohamed

Mit der Familie gereist
Verbesserungswürdig: Personal & Service und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2023
Antwort von Grayton Hotel Management am 3. Okt. 2023
Thank you for the feedback, hope to welcome you again to our hotel

8/10 – Gut

Pierre

Aufenthalt von 3 Nächten im September 2023
Antwort von Grayton Hotel Management am 4. Okt. 2023
Thank you so much for the feedback, we appreciate it.looking forward to welcoming you again to our hotel.

2/10 – Ungenügend

JAHIRUL HOQUE

Geschäftlich gereist
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
WORST BUSINESS HOTEL EXPERIENCE
The first day at the Hotel was good but during the stay someone - my doubt would be the housekeeping may have damaged the cover of the WC and when I saw the same I immediately informed the same to the Hotel and they started blaming me for the damage. Initially they started asking for a huge sum which got negotiated and I paid the same under dispute. Now comes the tricky part when we were having this argument, there was a certain gentleman who claimed to be a manager to whom I was explaining and without hearing me he would just keep on interrupting. The discussion went out of hand he started threatening us of consequences and kept on showing us a camera and then he called some security guy who dint care much about what was happening. When I told them I am not interested to have the discussion and we would want to know your names - he REFUSED to give his name or his email id also when I asked details of the general that also he said I will not give you. FRANKLY I DONT CARE HOW WELL YOUR HOTEL IS DOING BUT IF YOU DONT HAVE THE RIGHT GUYS TO HANDLE SUCH ISSUES THEN ITS JUST A HOUSE OF CARDS JUST WAITING TO FALL - IF THE RELEVANT PERSON IS READING - ITS FOR YOU TO AMEND - AS FAR AS I AM CONCERNED I WAS GOING TO RECOMMEND TO ALL MY FRIENDS IN BANGLADESH - BUT I WOULD NOT RECOMMEND DUE TO THE ATTITUDE OF THE STAFF!!
Aufenthalt von 3 Nächten im September 2023
Antwort von Grayton Hotel Management am 13. Sept. 2023
Dear Jahirul,Thank you for the review. however, note that property damage made by the guest will be charged as per the hotel policy and cost.

10/10 – Hervorragend

Gurpreet

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff so professional
Aufenthalt von 6 Nächten im August 2023
Antwort von Hotel Management am 27. Aug. 2023
Dear Guest, thank you for taking the time to post your review of the Grayton Hotel. It gives me great pleasure to read such wonderful comments and I am delighted that you had such a memorable experience. Suffice it to say that our team will be chuffed with your compliments on the quality, of our Service. I look forward to, hopefully, having the opportunity to welcome you back again soon. Yours sincerely, Hotel Management.

10/10 – Hervorragend

Aaron

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location, close to everything: subway, restaurant, mall, etc.The staff is very professional, a special kudos to Sukahina for the warm welcome.
Aufenthalt von 3 Nächten im August 2023
Antwort von Hotel Management am 23. Aug. 2023
Dear Guest, thank you for taking the time to post your review of the Grayton Hotel. It gives me great pleasure to read such wonderful comments and I am delighted that you had such a memorable experience. Suffice it to say that our team will be chuffed with your compliments on the quality, of our Service. I look forward to, hopefully, having the opportunity to welcome you back again soon. Yours sincerely, Hotel Management.

8/10 – Gut

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im August 2023
Antwort von Hotel Management am 13. Aug. 2023
Dear Guest, thank you for taking the time to post your review of the Grayton Hotel. It gives me great pleasure to read such wonderful comments and I am delighted that you had such a memorable experience. Suffice it to say that our team will be chuffed with your compliments on the quality, of Service. I look forward to, hopefully, having the opportunity of welcoming you back again soon. Yours sincerely, Hotel Management.

8/10 – Gut

Anuradha

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel was safe and clean and the staff were cordial and helpful. We enjoyed our stay.
Aufenthalt von 4 Nächten im Juli 2023
Antwort von Hotel Management am 6. Aug. 2023
Dear valued guest,Thank you for taking the time to share your feedback on your recent stay at the Grayton Hotel. We are thrilled to hear that you had a memorable experience and that our team provided you with quality service. Your compliments mean a lot to us and we will be sure to share them with our team.We hope to have the pleasure of welcoming you back to our hotel again in the future. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know.Best regards,

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
가성비 아주 좋고 호텔 시원하고 깨끗해요
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Hotel Management am 6. Aug. 2023
Dear valued guest,Thank you for taking the time to share your feedback on your recent stay at the Grayton Hotel. We are thrilled to hear that you had a memorable experience and that our team provided you with quality service. Your compliments mean a lot to us and we will be sure to share them with our team.We hope to have the pleasure of welcoming you back to our hotel again in the future. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know.Best regards,

10/10 – Hervorragend

Payendah

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
My stay at the Grayton Hotel in Dubai was an absolute delight! The luxurious accommodations, attentive service, and stunning views made it a memorable experience. The central location allowed for easy exploration of the city's attractions. I highly recommend this hotel for an unforgettable stay in Dubai. 5/5 stars!
Antwort von Grayton Hotel Management am 27. Juli 2023
Dear Guest, thank you for taking the time to post your review of the Grayton Hotel. It gives me great pleasure to read such wonderful comments and I am delighted that you had such a memorable experience. Suffice it to say that our team will be chuffed with your compliments on the quality, of Service. I look forward to, hopefully, having the opportunity of welcoming you back again soon. Yours sincerely, Hotel Management.

8/10 – Gut

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
It is a very good property and off season prices were good . Only complain is that service is slow and in season it gets pricy . The restruant is expensive though food is tasty .
Aufenthalt von 4 Nächten im Juli 2023
Antwort von Hotel Management am 6. Aug. 2023
Dear Guest, Thank you for taking the time to post your review of the hotel. Although I am pleased that you enjoyed certain aspects of your stay, it is disappointing that the price provided by F&B Team did not meet your expectations. Please be assured that I will share your feedback with our team and we will take necessary action accordingly. I hope this does not deter you from returning and I look forward to, hopefully, welcoming you back to Grayton Hotel. Yours sincerely.