Dear Paul, Thank you for taking the time to share your experience with us. We regret to know that our service did not meet your expectation. Regarding your experience in our hotel, we have shared them with related departments for further review and improvements to ensure we meet the Hotel standard, and more importantly to meet our guests’ expectations. Once again, please accept our sincerest apology for any inconvenience we have caused you. We highly appreciate your feedback, as it will assist us in becoming better at what we do, and we look forward to welcoming you back in the near future. With best regards, Board of management of Sai Gon Dong Ha Hotel

Dear sir/madamThank for your comment and having feedback for us about our service. We hope that you have good trip in Dong Ha and Viet Nam. Thanks and Best Regards

Dear sir/madamThank for your comment and having feedback for us about our service. We hope that you have good trip in Dong Ha and Viet Nam. Thanks and Best Regards

Dear Sir/madamThank you so much for your feedback. Your comments are very much valued. We will try to do better in the future. Thanks and Best Regards. Ms Lien Asst Sales & Marketing Manager

Dear sir/madamThank you so much for your feedback. Best Regards. Ms Lien Asst Sales & Marketing Manager

Dear Mr KoichiThank for your comment and having feedback for us about our service. We hope that you have good trip in Dong Ha and Viet Nam.Thanks and Best Regards.Ms Lien Asst Sales & Marketing Manager

Dear Mr Masahiro SukegawaThank you for choosing our service, we hope that you have good trip in Dong Ha and Viet Nam. Thanks and Best Regards. Ms Lien Asst Sales & Marketing Manager

Thank you so much for your feedback. firstly, you said that the fitness center was outdated, we will improve the facilities better. second, dinner was not great, could you tell me what dinner you have eaten? we always prepare our guests for quality meals. We hope you will come to our hotel next time, and all will be improved. Once again, we would like to thanks for your kind comment. I look forward to welcoming you back in the near future.

Thank you for taking time to share your comments with us!

Thank you so much for your feedback! I am sorry for the late respond. Thank you for taking the good time that you stay at our hotel. Your comments are very much valued. I look forward to welcoming you back in the near future

Dear Ms Hải Linh Lời đầu tiên Khách sạn Sài Gòn Đông Hà xin gửi lời cảm ơn chân thành nhất đến Qúy khách hàng đã tin tưởng và chúng tôi có cơ hội được đón tiếp và phục vụ quý khách hàng trong chuyến công tác đến quảng trị. Cảm ơn những lời đánh giá chân thành của quý khách hàng dành cho khách sạn Sài Gòn Đông Hà. Chúng tôi xem đây là một vinh dự và động lực để chúng tôi ngày càng hoàn thiện hơn nữa. Chúc quý khách hàng sẽ gặt hái nhiều thành công trong tương lai Và rất mong trong thời gian đến Khách sạn Sài Gòn Đông Hà sẽ có cơ hội được đón tiếp Qúy khách hàng nhiều lần hơn nữa. Chúc Anh chị cuối tuần vui vẻ Trân trọng Ms Trang