Außenbereich

Bewertungen von Radisson Hotel Southfield-Detroit

3 out of 5
Radisson Hotel Southfield-Detroit
26555 Telegraph Rd, Southfield, MI

Bewertungen

7,8

Gut

399 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
287 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 8 - Gut" "
146 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 6 - Okay" "
62 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
106 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,0/10

Sauberkeit

8,2/10

Personal & Service

7,6/10

Ausstattung

7,8/10

Zustand der Unterkunft

7,6/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Marc

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2021
Antwort von surjit am 10. Sept. 2021
Dear Marc, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We treat and consider all guests as our family members. We offer complimentary hot breakfast (except COVID19 period), you would also relish free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager Best Western Premier Detroit, Southfield

8/10 – Gut

Verifizierter Reisender

Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Oktober 2019
Antwort von surjit am 25. Okt. 2019
Dear, Wow! you had a wonderful stay. Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with a high score of 4/5 We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager Best Western Premier Detroit, Southfield

6/10 – Okay

John

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Mai 2024
Antwort von surjit am 22. Mai 2024
Dear John , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

8/10 – Gut

Portia

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice property. I appreciate how clean and welcoming the lobby is. We had a room in the tower & it was comfortable. The only dislikes was the tight space, broken sink & no microwave.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von surjit am 20. Mai 2024
Dear Portia , Thank you for taking the time to complete our online survey regarding your recent stay at our NICE hotel- with clean and welcoming lobby+ comfy stay. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided for tight space, sink and microwave to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

4/10 – Schlecht

Sandy

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Room had no fridge or microwave. Ice machines on the floors did not work.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von surjit am 14. Mai 2024
Dear Sandy, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations as frdige and microwave not available( while given on request)+ ice machines did not work.We treat and consider all guests as our family members.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

10/10 – Hervorragend

Ace

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Only thing I did not like was they did not have free breakfast you had to pay
Aufenthalt von 1 Nacht im April 2024
Antwort von surjit am 10. Mai 2024
Dear Ace , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with awesome experience and perfect score 5/5. We believe in value for money- hence breakfast ( hot and cold with variety)is chargeable, this is practice in Southfield. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

10/10 – Hervorragend

Eric

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Love hotel staff bar just didn't like it on vwry busy street and doesn't have a pool
Aufenthalt von 1 Nacht im April 2024
Antwort von surjit am 2. Mai 2024
Dear Eric, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with lovely staff and perfect score 5/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback for pool you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

8/10 – Gut

Keena

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nearby the freeway and shops
Aufenthalt von 1 Nacht im März 2024
Antwort von surjit am 27. Apr. 2024
Dear Keena , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel near to freeway and shops besides high score 4/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

6/10 – Okay

Lisa

Aufenthalt von 1 Nacht im März 2024
Antwort von surjit am 3. Apr. 2024
Dear Lisa, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

8/10 – Gut

ashley

Gut: Sauberkeit
Aufenthalt von 1 Nacht im März 2024
Antwort von surjit am 19. Apr. 2024
Dear Ashley, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

8/10 – Gut

Zachary

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good stay for the price
Aufenthalt von 1 Nacht im März 2024
Antwort von surjit am 27. März 2024
Dear Zachary , Thank you for taking the time to complete our online survey regarding your GOOD stay for the price at our hotel besides high score 4/5 . We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

8/10 – Gut

Roderick

Gut: Personal & Service
The ceft and the breakfast buffet is the best feature at the hotel, the food quality and preparation is comparable to many upscale hotels at an amazing low price for what you get, hats off to the chef.
Aufenthalt von 3 Nächten im März 2024
Antwort von surjit am 26. März 2024
Dear Roderick, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with delicious breakfast at amazing low price and fantastic chef besides high score 4/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

10/10 – Hervorragend

Marketa

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I like it, stay there twice both times were the same clean and friendly staff!! I would recommend also stay there again… ✅
Aufenthalt von 1 Nacht im März 2024
Antwort von surjit am 19. März 2024
Dear Marketa, Thank you for taking the time to complete our online survey regarding your recent stay at our clean hotel with friendly staff in both your stays besides perfect score 5/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

6/10 – Okay

Lisa

Gut: Personal & Service
Location
Aufenthalt von 2 Nächten im März 2024
Antwort von surjit am 16. März 2024
Dear Lisa , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

2/10 – Ungenügend

Micah

Verbesserungswürdig: Personal & Service
Aufenthalt von 1 Nacht im März 2024
Antwort von surjit am 12. März 2024
Dear Micha , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

10/10 – Hervorragend

Tieisha

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great hotel
Aufenthalt von 2 Nächten im März 2024
Antwort von surjit am 11. März 2024
Dear Tieisha Hagans, Thank you for taking the time to complete our online survey regarding your recent stay at our GREAT hotel with great experience and perfect score 5/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

6/10 – Okay

Lisa

Gut: Personal & Service
Aufenthalt von 1 Nacht im März 2024
Antwort von surjit am 11. März 2024
Dear Lisa, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

10/10 – Hervorragend

Queen

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The staff was nice, although even if they are not completely done with u, they most definitely will take another person in line.. So now u have a person standing on your back although you are not finish with your transaction.
Aufenthalt von 2 Nächten im März 2024
Antwort von surjit am 9. März 2024
Dear Queen, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with nice staff and extra person always in line to help us besides perfect score 5/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

8/10 – Gut

Mohammad Shafayet

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing Service. If breakfast had been included, that would have been lovely.
Aufenthalt von 2 Nächten im März 2024
Antwort von surjit am 5. März 2024
Dear Mohammad Shafayer, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with amazing service and high score 4/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

10/10 – Hervorragend

Kenya

Aufenthalt von 4 Nächten im Februar 2024
Antwort von surjit am 23. März 2024
Dear Kenya , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with awesome experience and perfect score 5/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

10/10 – Hervorragend

Devonta

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was nice
Aufenthalt von 1 Nacht im Februar 2024
Antwort von surjit am 3. März 2024
Dear Devonta , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with nice experience and perfect score 5/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

10/10 – Hervorragend

Jason

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great, friendly ,clean
Aufenthalt von 1 Nacht im Februar 2024
Antwort von surjit am 1. März 2024
Dear Jason, Thank you for taking the time to complete our online survey regarding your recent stay at our clean and friendly hotel. besides perfect score 5/5 We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

10/10 – Hervorragend

Trinell

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von surjit am 29. Feb. 2024
Dear Trinell, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with awesome experience and perfect score 10/10. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

6/10 – Okay

Jacob

Geschäftlich gereist
Aufenthalt von 3 Nächten im Februar 2024
Antwort von surjit am 28. Feb. 2024
Dear , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

8/10 – Gut

Vinetta

Geschäftlich gereist
Gut: Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Sauberkeit
Need to do better
When I arrived they couldn’t find my reservation showing I had paid. The bed had hair in it the shower had hair in it. Housekeeping did not clean the room nor change the sheets. They made the bed and replenished the towels and wash clothes.the closest restaurant was in the hotel which was only available 1 night I was there
Aufenthalt von 4 Nächten im Februar 2024
Antwort von surjit am 28. Feb. 2024
Dear Vinetta , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations as check in issue, hair in bed and bathroom, sheets not replaced.We treat and consider all guests as our family members.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

10/10 – Hervorragend

juanita

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great for the price
Aufenthalt von 4 Nächten im Februar 2024
Antwort von surjit am 22. Feb. 2024
Dear Junaita, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with great price and perfect score 5/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

10/10 – Hervorragend

Alexis

Gut: Zustand der Unterkunft
For the price at the time we had a 14th floor room with a great view and the hotel was clean and the room was very nice. I experienced no problems at all. The elevators are getting work done that’s probably the only minor thing but there are multiple elevators to use.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von surjit am 22. Feb. 2024
Dear Alexis, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with great price, clean and nice view. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided for elevator repair to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

8/10 – Gut

Tarvarus

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice hotel but it was a party at the restaurant and for the amount that I paid for the room I had to park in the back they need to make sure the resident has access for parking if it’s going to ba a party at the restaurant
Aufenthalt von 1 Nacht im Februar 2024
Antwort von surjit am 21. Feb. 2024
Dear Tarvarus , Thank you for taking the time to complete our online survey regarding your recent stay at our NICE hotel. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided FOR' parking issue due to party in restaurant' to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

2/10 – Ungenügend

Verifizierter Reisender

Gut: Sauberkeit und Komfort des Zimmers
I stayed here for 2 nights , the 2nd night there wasn’t any parking as there was an event going on in SALT + KO . However me being a guest of the hotel they should have accommodations for hotel guests to stay when there is no where to park . I had to park my car at a friends house and catch an Uber back to hotel . I will not be back
Aufenthalt von 2 Nächten im Februar 2024
Antwort von surjit am 20. Feb. 2024
Dear , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations as no parking on 2nd night of stay- led to difficulty .We treat and consider all guests as our family members.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

10/10 – Hervorragend

Brandon

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good
Aufenthalt von 1 Nacht im Februar 2024
Antwort von surjit am 19. Feb. 2024
Dear Brandon , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with good experience and perfect score 10/10. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

10/10 – Hervorragend

Christopher

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I love be there again soon
Aufenthalt von 1 Nacht im Februar 2024
Antwort von surjit am 19. Feb. 2024
Dear Christopher, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with awesome experience and perfect score 5/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager.Really appreciate your love to visit hotel again. Pl keep up the spirit

10/10 – Hervorragend

PRODI

Good
Aufenthalt von 1 Nacht im Februar 2024
Antwort von surjit am 18. Feb. 2024
Dear PRODI, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with good experience and perfect score 5/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

2/10 – Ungenügend

Pavan rohith

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von surjit am 16. Feb. 2024
Dear Pavan Rohith, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

10/10 – Hervorragend

Talib

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very quite and noce clean place to stay
Aufenthalt von 1 Nacht im Februar 2024
Antwort von surjit am 14. Feb. 2024
Dear , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations as .We treat and consider all guests as our family members.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

10/10 – Hervorragend

Kenneth

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von surjit am 14. Feb. 2024
Dear Kenneth, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with awesome experience and perfect score 10/10. On behalf of our entire team, I would like to apologize for failing to exceed your expectations as .We treat and consider all guests as our family members.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

10/10 – Hervorragend

Reggie

Gut: Personal & Service
Aufenthalt von 1 Nacht im Februar 2024
Antwort von surjit am 14. Feb. 2024
Dear Reggie, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with fantastic experience and perfect score 10/10. On behalf of our entire team, I would like to apologize for failing to exceed your expectations as .We treat and consider all guests as our family members.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

10/10 – Hervorragend

Raechaun

Aufenthalt von 1 Nacht im Februar 2024
Antwort von surjit am 12. Feb. 2024
Dear Raechaun, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

4/10 – Schlecht

Charita

Aufenthalt von 1 Nacht im Februar 2024
Antwort von surjit am 21. März 2024
Dear , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

10/10 – Hervorragend

Charles

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Clean and convient
Aufenthalt von 2 Nächten im Februar 2024
Antwort von surjit am 6. Feb. 2024
Dear Charles , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with clean and convenient location besides perfect score 5/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

8/10 – Gut

Jeffery

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The breakfast buffet was excellent and only ten dollars. Well worth it.
Aufenthalt von 4 Nächten im Januar 2024
Antwort von surjit am 5. Feb. 2024
Dear Jeffery, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with excellent buffet breakfast and high score 4/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

8/10 – Gut

Carol-Lynn

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This place was nice and price was good. The breakfast is $10 and it is AMAZING!! So much to choose from, food is well cooked and so many options! I've never had a breakfast with so much good food! The gentleman that runs it is incredibly sweet, pays so much attention to you and details. Keeps everything clean, and even will slice up oranges for you and bring to your table! I had it both days just b/c it was so good and he was such a great person!
Aufenthalt von 2 Nächten im Januar 2024
Antwort von surjit am 30. Jan. 2024
Dear Carol-Lynn, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel at nice and good place, amazing breakfast _fantastic ambience besides high score 4/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

8/10 – Gut

Tonya

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Januar 2024
Antwort von surjit am 30. Jan. 2024
Dear Tonya , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with good score 8/10. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

4/10 – Schlecht

Tamara

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Well to start upon entering the hotel I slipped on the greasy floor….i thought it was me and my shoes until another guy came in and slipped as well. The only auditor was quite busy doing some cleaning I assume. The first room had a dead fly in the pillow and thigh dirt on the toilet seat. She switched our room which took over 30 min. I always stay here and couldn’t believe how it was this time. They did try and rectify things.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von surjit am 29. Jan. 2024
Dear Tamara Layton, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations as slippery floor, dead fly and dirty toilet seat .We treat and consider all guests as our family members.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

8/10 – Gut

Shavon

Aufenthalt von 1 Nacht im Januar 2024
Antwort von surjit am 21. März 2024
Dear Shavon , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with nice experience and high score 4/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

10/10 – Hervorragend

robert

Aufenthalt von 1 Nacht im Januar 2024
Antwort von surjit am 21. März 2024
Dear Robert, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with awesome experience and perfect score 5/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

2/10 – Ungenügend

Johnathon

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
There were people playing music loud all night. People laying in the hallway.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von surjit am 24. Jan. 2024
Dear Johnathon , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations as noisy at night+ people lying in hallway .We treat and consider all guests as our family members.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

10/10 – Hervorragend

Reggie

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Januar 2024
Antwort von surjit am 24. Jan. 2024
Dear Reggie , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with awesome experience and perfect score 10/10. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

10/10 – Hervorragend

Clinise

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im Januar 2024
Antwort von surjit am 22. Jan. 2024
Dear Clinise , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with awesome experience and perfect score 5/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

2/10 – Ungenügend

Timothy

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Do not stay here!
The toilet had difficulty flushing the entire time, my room didn't get daily cleaning, and to top it off the hotel charged $300 to my card for the booking!!! Even though i told them i already paid through hotels.com and they said they removed the charge but a week later and it is still not put back into my bank account.
Aufenthalt von 4 Nächten im Januar 2024
Antwort von surjit am 17. Jan. 2024
Dear Timorthy, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations as difficult flushing of toilet while billing issue .We treat and consider all guests as our family members.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

6/10 – Okay

Tonya

Mit der Familie gereist
The tv did not receive all channels, even with heat on 75 degrees room was cold
Aufenthalt von 3 Nächten im Januar 2024