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Bewertungen von Onsen Hotel & Spa

2 out of 5
Onsen Hotel & Spa
12921 Tamar Dr, Desert Hot Springs, CA

Bewertungen

9,4

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70 von insgesamt 93 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
16 von insgesamt 93 Gästebewertungen haben eine Bewertung von 8 - Gut" "
4 von insgesamt 93 Gästebewertungen haben eine Bewertung von 6 - Okay" "
0 von insgesamt 93 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
3 von insgesamt 93 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,6/10

Sauberkeit

9,8/10

Personal & Service

9,2/10

Ausstattung

9,4/10

Zustand der Unterkunft

9,2/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Felix

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Even the second time it was a great time at the Onsen!
Aufenthalt von 1 Nacht im Juli 2023

10/10 – Hervorragend

Felix

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Incredibly friendly stuff and a beautiful hotel. We really loved it so far. The best on our trip through the US
Aufenthalt von 1 Nacht im Juli 2023

10/10 – Hervorragend

Galyna

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We like our stay in Onsen hotel. Very nice and relaxing.
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Tonnie

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel was immaculate. Rooms large and very nicely decorated. Very good complimentary breakfast. The staff—Kendra, Geneva and Tracy—went out of their way to make my stay comfortable. Pool and spa delightful and clean, with special chairs to lower handicapped people into the water and take them out that I’ve never seen in any hotel before. A real plus for disabled me. Wish hotel staff was better prepared for high winds common in area. Pool umbrellas were not properly moored. Desert Hot Springs an ugly city with nothing to do and no good restaurants. But hotel’s mineral pools well worth the stay. I’ll be back.
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Abigail

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This place is a diamond in the rough. It is clean, peaceful and Janisa was a superb hostess. I found serenity laying poolside.
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

REGINA

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very nice, clean and cozy! Friendly and accommodating staff!
Aufenthalt von 3 Nächten im April 2024

10/10 – Hervorragend

J

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
staff was very friendly !
Aufenthalt von 2 Nächten im März 2024

8/10 – Gut

Richard L

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Great staff and wonderful natural spring pool.
Aufenthalt von 7 Nächten im März 2024

10/10 – Hervorragend

Jackie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property was updated and the staff was excellent. Breakfast in the morning was a plus. The pool and hot tub were impeccably clean and cared for. We loved that they were mineral pools so we didn’t smell of chlorine. We were a bit disappointed with the lack of parking in front of the hotel. We ended up parking in the back and on occasion the security door was locked so we had to walk around the block to get in. It would be helpful if there was keycard access to that door. Since we traveled in a group it was fine but if I were alone I’d feel somewhat unsafe parking in the back lot. It was well lit, however.
Aufenthalt von 4 Nächten im März 2024

6/10 – Okay

Todd, Sebastopol

Aufenthalt von 1 Nacht im März 2024

8/10 – Gut

Chung-Kwang, Dublin

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The location is a little far from Palm Springs, bu the price is better. Room condition is fine. Staff are very friendly and helpful. Room lighting is a little dark. A desk lamp would improve it.
Aufenthalt von 2 Nächten im März 2024

10/10 – Hervorragend

Catherine

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The pool looked great, but we didn't have time to enjoy it. ✔ in was great - Brandon was very helpful. The bed was a little hard, but that's really a preferred so no fault of the hotel :) My only issue is with the breakfast area. Its in the small lobby, and as the wind was blowing fiercely you couldn't eat outside. Normally that would be ok except the receptionist, perhaps the owner?, was annoyingly loud (and shrill which hurt my ears) on the phone,. This drove me to eat in the room where there is no table.
Aufenthalt von 1 Nacht im März 2024

10/10 – Hervorragend

Angela

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024

10/10 – Hervorragend

Jenna

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im März 2024

10/10 – Hervorragend

Candice Jill, Burnaby

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I stayed with my partner at the Onsen over Christmas 2023. This review is a little late but I wanted to ensure that I gave the Onsen an excellent review. We were very happy with everything on the resort. It was quiet and relaxing. The staff were welcoming and helpful. The room was comfortable and spacious. Our main reason for choosing the Onsen for our vacation was to enjoy the hot springs. The pool and hot tub were fabulous! The Desert Hot Springs area is a little out of the way from Palm Springs so we did quite a bit of driving back and forth for meals, golf, sights, etc. We thought it was still worth it though for the hot springs. I hope we will make it back again in the near future.
Aufenthalt von 7 Nächten im Dezember 2023

10/10 – Hervorragend

Ann

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Our entire visit was wonderful. We loved the pool and hot tub. Staff were very kind, helpful and understanding.
Aufenthalt von 6 Nächten im Februar 2024

10/10 – Hervorragend

HARRY

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lovely and peaceful
Aufenthalt von 2 Nächten im Februar 2024

10/10 – Hervorragend

Lisa

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful 20 room property that was renovated recently. The staff was a.mazing, friendly, helpful. The vibe of this hotel is very European! The pool and hot tub were so great.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Miriam L. am 21. Feb. 2024
Hi Lisa, It's wonderful to hear about your experience! We're delighted you had a great time enjoying our amenities. We look forward to welcoming you back soon! Thank you, Miriam L.

10/10 – Hervorragend

Yelena

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything was very well. Thank you.
Aufenthalt von 2 Nächten im Februar 2024

10/10 – Hervorragend

Olga

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I want to note the work at the front desk, it is top class, they were friendly, attentive, and responsive to any request. The hotel was cozy, clean, good breakfast, wonderful swimming pool with mineral water. I recommended. Thank you!
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Miriam L. am 21. Feb. 2024
Hi Olga, Thank you for your glowing review! We're glad to hear that our team took great care of you and that you enjoyed our pool with mineral water. It’s so rejuvenating. We truly appreciate your recommendation and can't wait to welcome you back again soon! Thank you, Miriam L.

8/10 – Gut

Sharon

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wonderful view, pool, spa, and massage; friendly staff and convenient breakfast. Dining out, however, was not good nearby.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Miriam L. am 21. Feb. 2024
Hi Sharon, we're thrilled you enjoyed your experience at Onsen. Next time you visit us, please ask our staff about dining options, although there are not a lot of options we know some hidden gems nearby and we’re always excited to share these tips with our guests. We appreciate your feedback and hope to welcome you back for another enjoyable stay soon! Best, Miriam L.

10/10 – Hervorragend

Kira

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
A very pleasant property with kind, personable staff. The hot tub was huge and delightful. The continental breakfast was everything you need and nothing you don’t. Our room was clean and comfortable. The location was perfectly centered between downtown Palm Springs and Joshua Tree. Highly recommend.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Miriam L. am 19. Feb. 2024
Hey Kira, thanks for the great review! We're glad you enjoyed your stay at Onsen Hotel and Spa. Our staff aims to please, and we're happy you liked the hot tub and breakfast. Our clean and comfy rooms are always ready to welcome you back. Hope to see you again soon! Cheers! Miriam Lopez

10/10 – Hervorragend

Martha

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Wonderful hotel/spa!
I stopped by for one night on my drive back home north. This is a wonderful hotel/spa! The room is divine! It's large, modern and the bed is very comfy! The staff is top-notch!
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Miriam L. am 19. Feb. 2024
Hey Martha, thank you for choosing Onsen Hotel and Spa in Desert Hot Springs and for sharing this awesome review! We're so glad you had a fantastic time with us and that you enjoyed our spacious and modern rooms. Our staff will be thrilled to hear your kind words. Can't wait to have you back for another great visit! Next time, make sure you enjoy our jaccuzi fed by natural hot springs, it’s so rejuvenating. Cheers! Miriam Lopez

10/10 – Hervorragend

Nelly

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 5 Nächten im Januar 2024

10/10 – Hervorragend

Angie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The lift wasn't working but we managed with my walker. They gave us a shower chair and that was great
Aufenthalt von 3 Nächten im Januar 2024

10/10 – Hervorragend

Anna

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great place, friendly staff, amazing hot tub
The stay here was wonderful! All of the employees were super friendly and welcoming! Everything was clean even in a pet friendly room. We brought our dog and they even offered a dog bed for him. Had a facial with Daniel that was amazing! He addressed skin concerns and left my skin looking dewy and refreshed! The spring fed hot tub is huge (16 people) which was nice to have to ourselves one of the nights. The pool was also warm and felt so nice. Great ambiance at night and open until 11 pm so you can see the stars!! Would definitely stay here again!
Aufenthalt von 2 Nächten im Januar 2024

10/10 – Hervorragend

ron

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Januar 2024

2/10 – Ungenügend

Isela

Aufenthalt von 2 Nächten im Januar 2024

10/10 – Hervorragend

Rimma

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Dezember 2023

2/10 – Ungenügend

Glenn St

Mit dem Partner gereist
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Lift for disabled was broken. Iwas stuck in.the lift several times. The shower was said to be ADA compliant, but the tile was slippery, the door was not tight and water seeped out to the rest of the bathroom making it extremely slippery. The controls for the shower were on the front wall, nut the hand held shower held was attached to.the back wall of the shower making it.very difficult to.use. The hotel was located in.a bad neighborhood was was not conveniently located to.any restaurants.
Aufenthalt von 3 Nächten im Dezember 2023

10/10 – Hervorragend

Vi

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
In love!
Absolutely in love with this boutique hotel. Kendra was extremely understanding in helping me move my check in date because hotels.com couldn’t do it for me without the hotels approval- I had a dental emergency. Check in was quick. Room was exceptionally clean and comfortable! Simple continental breakfast, hot tea available availability in the lobby and coffee machine, microwave and mini fridge in the room. Adults only which is an added bonus. Pretty much was at the pool alone and took a relaxing nap! 15-18 minutes drive to downtown Palm Springs if you have a car. Definitely returning next time and staying here!! Thank you Kendra and staff!!
My view in the morning!!!
Super cute and clean room!!!!
Aufenthalt von 2 Nächten im November 2023

10/10 – Hervorragend

Fumiaki

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im November 2023

8/10 – Gut

wei jung

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im November 2023

10/10 – Hervorragend

James

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The thermal pool and jacuzzi were great!
Aufenthalt von 1 Nacht im November 2023

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Wonderful spot to rest and enjoy the mineral hot springs!
Aufenthalt von 1 Nacht im November 2023

8/10 – Gut

Alex, Pacific Palisades

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Quiet, clean, updated appliances, updated plumbing. Recently repainted
Aufenthalt von 1 Nacht im November 2023

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Comfortable
Aufenthalt von 1 Nacht im Oktober 2023

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Awesome Couples Stay
The hotel itself is very trendy, clean, and comfortable! This was by far one of the best nights of sleep we've had in a hotel. The front desk staff is kind, attentive, and welcoming! The only things keeping me from giving a 5/5 rating is the spa services were subpar for the price. I left with several scratches due to untrimmed nails. Other than that, we had a great stay!
Aufenthalt von 1 Nacht im Oktober 2023

10/10 – Hervorragend

Jay

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von The Onsen Team am 25. Okt. 2023
Thank you for taking the time to give us a great review. Hurry back!

8/10 – Gut

Matthew

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Lori B. am 18. Okt. 2023
Thank you for your review.

10/10 – Hervorragend

Kasey

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Lori B. am 18. Okt. 2023
Thank you for your review.

10/10 – Hervorragend

James

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The Onsen is a Beautiful Hotel and Spa ! The hot tub and pool fed with hot mineral water is a perfect way to relax. The amenities are perfect and one couldn’t ask for better people or service at The Onsen! Our new favorite hotel when visiting Palm Springs or Joshua Tree!
Aufenthalt von 1 Nacht im September 2023
Antwort von Lori B. am 18. Okt. 2023
Thank you for sharing your experience at the Onsen Hotel & Spa in Desert Hot Springs.

10/10 – Hervorragend

Ken

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im September 2023
Antwort von Lori B. am 18. Okt. 2023
Thank you for your review.

10/10 – Hervorragend

Lillian

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice, quiet clean place. Recently renovated, its a nice place and a quiet location.
Aufenthalt von 1 Nacht im September 2023
Antwort von The Onsen Team am 20. Sept. 2023
Thank you so much for a wonderful rating. It is greatly appreciated. We can't wait to see you again.

6/10 – Okay

lindsay, LOS ANGELES

Gut: Personal & Service und Zustand der Unterkunft
Nice redone property clean Without charm.
Aufenthalt von 2 Nächten im August 2023
Antwort von Lori B. am 18. Okt. 2023
Thank you for choosing to stay with us.

2/10 – Ungenügend

Ariel

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im August 2023
Antwort von Lori B. am 18. Okt. 2023
We are sorry that we did not meet your expectations.

10/10 – Hervorragend

Jason

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
John was excellent as we checked in. He was very friendly and helpful.
Aufenthalt von 1 Nacht im August 2023
Antwort von Lori B. am 18. Okt. 2023
Thank you for your review.

10/10 – Hervorragend

Brian

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Probably the bust time I have ever had! The staff was amazing! Ivan, Tracy,and John were so accommodating! They made the stay so fun!
Aufenthalt von 3 Nächten im August 2023
Antwort von Lori B. am 18. Okt. 2023
We are happy to hear of your incredible stay at Onsen Hotel and Spa in Desert Hot Springs.

10/10 – Hervorragend

Lendon, Los Angeles

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Peaceful and friendly environment
Aufenthalt von 2 Nächten im August 2023
Antwort von Lori B. am 18. Okt. 2023
We are happy that you enjoyed your stay.

10/10 – Hervorragend

Chi-Jen

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff Ivan is very helpful and accommodating. he checked us in and even helped my bag. He offered to cook a new pot of coffee late afternoon when I try to get some coffee. He even dropped by and notified me when coffee is ready. Also he was running the whole breakfast hour to refill all courses to ensure everyone has enough to eat. We can’t say enough about how we appreciate his service. The property itself is newly renovated building and well designated with nice outdoor Pool and good jacuzzi. I enjoyed it very much.
Aufenthalt von 1 Nacht im August 2023