Schreibtisch, Verdunkelungsvorhänge, Bügeleisen/Bügelbrett

Bewertungen von Days Inn by Wyndham West Des Moines / Clive

2 out of 5

Bewertungen

5,6
156 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
186 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 8 - Gut" "
194 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 6 - Okay" "
224 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
245 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

5,6/10

Sauberkeit

6,6/10

Personal & Service

5,4/10

Ausstattung

5,2/10

Zustand der Unterkunft

5,8/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Bill

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
This property is old, but it is well kept. It is clean and everything worked well. I would stay here again. The breakfast options are very limited.
Aufenthalt von 2 Nächten im April 2024
Antwort von Manager am 28. Apr. 2024
Hello Bill,We appreciate your positive feedback about our well-maintained property and cleanliness. We're glad you enjoyed your stay with us. Your comments about the breakfast options being limited will be shared with our team for review. We hope to welcome you back for another stay in the future.

2/10 – Ungenügend

Mike

Mit dem Partner gereist, Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
$125 a night? More like 125 ants per night. Thankfully not as many roaches. The staff will arbitrarily pick a deposit and you can expect it to take 2 to 3 weeks to get it refunded If you book through any online site and pay less than 100 per night the staff will repeatedly point out it is a 100 ant a night hotel, i mean $100 a night hotel
Aufenthalt von 14 Nächten im April 2024
Antwort von Manager am 28. Apr. 2024
Hello Mike,We are sorry to hear about your experience. We encourage guests to reach out directly to the management for any deposit-related concerns. Your feedback will be shared with the team for improvement.

10/10 – Hervorragend

Lue

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Inside is clean but outside a little dirty . Also noisy due to the highway behind the building
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 28. Apr. 2024
Hello Lue,Thank you for sharing your feedback with us. We appreciate your comments about the cleanliness of our hotel's interior. Regarding the noise from the highway, we apologize for any inconvenience this caused during your stay. Your input helps us continue to improve our guest experience.

10/10 – Hervorragend

Kandis

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 5 Nächten im April 2024
Antwort von Manager am 23. Apr. 2024
Hello Kandis,We are thrilled to hear that you had a wonderful stay with us! We look forward to welcoming you back in the future for another enjoyable experience.

6/10 – Okay

Darryl, Marysville

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Bed was comfortable. Was mostly quiet at night. Location near I-70 for east access. Almost everything was in working order. Sam's Club gasoline roughly just one mile away from the property. 0 Shower: Will get hot water but temperature difficult to adjust. Diverter valve not fully working properly. – No hair dryer provided. – Floor not carpeted (some will consider this a plus). – Very bright lights in rear of property a nuisance.
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 16. Apr. 2024
Hello Darryl, Thank you for sharing your feedback with us. We are glad to hear you found the bed comfortable and enjoyed the quiet nights. It's great you found the location convenient near I-70. We appreciate your comments on the room amenities and will share them with our team for further evaluation. We hope to welcome you back for an improved experience soon.

10/10 – Hervorragend

Jessica

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Awesome!!
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 17. Apr. 2024
Hello Jessica,We are delighted to hear that you had an enjoyable experience during your stay with us! We appreciate your positive feedback and look forward to welcoming you back for another excellent stay in the future.

10/10 – Hervorragend

Demica

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Liked it
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 13. Apr. 2024
Hello Demica,We're delighted to hear that you enjoyed your stay with us. If you have any further feedback or suggestions, please don't hesitate to reach out. We look forward to welcoming you back in the future.

10/10 – Hervorragend

Demica

Everything was clean and cozy
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 13. Apr. 2024
Hello Demica,We are pleased to hear that you found our hotel to be clean and cozy during your stay. Your comfort and satisfaction are always our top priorities. Thank you for taking the time to share your feedback with us. We hope to welcome you back in the future for another enjoyable stay.

10/10 – Hervorragend

Patrick

Great deal
Aufenthalt von 3 Nächten im April 2024
Antwort von Manager am 12. Apr. 2024
Hello Patrick,Thank you for recognizing our competitive pricing. We strive to provide value to all our guests. If you have any further feedback, we'd be pleased to hear it.

6/10 – Okay

Brittany

Mit dem Partner gereist
It was ok- nothing to brag about.
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 9. Apr. 2024
Hello Brittany, We appreciate your feedback and regret that your stay was not exceptional. We continuously strive to improve our services to meet all guest expectations. If you have any further remarks, we encourage you to reach out to our management for further assistance. Thank you for sharing your experience with us.

4/10 – Schlecht

Ryan

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Manager am 10. Apr. 2024
Hello Ryan, We're sorry to hear that your experience did not meet expectations. Please feel free to reach out to us with any specific feedback you may have so we can address any concerns and improve our services. We value your input.

4/10 – Schlecht

Rickey

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
You charged me more for non smoking room.Its all non smoking
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 9. Apr. 2024
Hello Rickey, We apologize for any confusion regarding room charges. Our property does offer both smoking and non-smoking rooms with varying rates. For any further clarification or assistance with your billing, please reach out to our management directly. Your feedback is appreciated as it helps us continue to improve our services.

10/10 – Hervorragend

Son

Aufenthalt von 4 Nächten im März 2024
Antwort von Manager am 20. Apr. 2024
Hello Son,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a fantastic experience with us. Please don't hesitate to reach out if there is anything we can do to make your next visit even more enjoyable.

8/10 – Gut

Nathan

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Oj
Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 24. März 2024
Hello Nathan,Thank you for sharing your experience with us. We appreciate your feedback and will address the issues you've raised internally to improve our services. Our management team is always available to discuss any concerns you may have.

2/10 – Ungenügend

Melissa

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The listing for days inn windham west des Moines/ Clive stated they had a pool and description said it had a outdoor heated pool but there was NOT a pool of ANY kind on the property. The WHOLE reason we had made reservation at a hotel was so my kiddos could go swimming and not "break the bank" .
Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 19. März 2024
Hello Melissa, We appreciate your feedback regarding the pool. For future stays, we recommend reaching out directly to the hotel to confirm the available amenities listed online match your expectations. We hope you had an otherwise enjoyable visit with us.

8/10 – Gut

Jeremy

Mit der Familie gereist
PROS The place is good value if you’re looking for a minimalistic place that is inexpensive on your roadtrip. Our beds were very new and comfortable. The room was clean. CONS It’s dated, it’s small, the pillows were tiny, wouldn’t want to stay longer than a day
Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 18. März 2024
Hello Jeremy, We appreciate your feedback on our comfortable beds and clean rooms. While we strive to provide a minimalistic and affordable option for road-trippers, we understand your concerns regarding the size and dated feel of the hotel. Your comments about the pillows will be shared with our team for further review. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

2/10 – Ungenügend

Ashley

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Its dirty, looks scary on the back side. You can tell its a long stay hotel that ran to the ground and the owners bought it and have tried to cheaply fix it up. The only warm breakfast options were waffles. There was mold in shower. Holes in the ceiling stuffed with paper. You could here the traffic from the interstate. To get to the back upper rooms you have to walk up outside steps and walk clear down and around. The bed is literally a mattress on metal bars. There was dog food all over our floor. Just gross!
Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 14. März 2024
Hello Ashley, We appreciate your feedback and regrets about your recent stay. Your comments have been noted, and we will address them accordingly. Our team values all guest comments as they help us to continually improve our services and facilities for future guests. Thank you for bringing these issues to our attention.

8/10 – Gut

Adam

Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 24. März 2024
Hello Adam,We are delighted to hear you enjoyed your stay with us! If you have any further comments or suggestions, please do not hesitate to contact us. We look forward to welcoming you back soon!

10/10 – Hervorragend

James

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
A very nice Days Inn experience.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Manager am 29. Feb. 2024
Hello James,We are delighted to hear that you had a pleasant stay at Days Inn. Your feedback is valuable to us, and we hope to welcome you back in the future for another enjoyable experience.

4/10 – Schlecht

Jon

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
A lot of commotion all though out the night and people coming and going.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Manager am 21. Feb. 2024
Hello Jon, We regret to hear about the disturbance you experienced during your stay. Our team strives to maintain a peaceful environment for all guests, and we apologize if this fell short during your visit. Your feedback has been noted for future improvements.

8/10 – Gut

Ted

Good price nice check in quiet place
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 13. Feb. 2024
Hello Ted,Thank you for your feedback! We're glad to hear that you found our hotel to be quiet and that you had a smooth check-in experience. We appreciate your kind words and hope to welcome you back in the future for another enjoyable stay.

8/10 – Gut

Pamela

Gut: Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit und Personal & Service
The front staff was a little rude to me when initially came there told me they didn’t need my reference number I said okay but how are you going to find me and he wasn’t the best person to communicate with
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Manager am 9. Feb. 2024
Hello Pamela,We apologize for any inconvenience you experienced during your stay. Our team strives to provide exceptional service, and we appreciate your feedback. We will address this issue with our front staff to ensure better communication in the future.

10/10 – Hervorragend

Juan

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Manager am 31. Jan. 2024
Hello Juan,We are stoked to know that you had an outstanding stay and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.

10/10 – Hervorragend

Gavin

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
easy check in close to by work place
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Manager am 28. Jan. 2024
Hello Gavin,Thank you for choosing our hotel and for taking the time to share your experience. We're glad to hear that you found our check-in process easy and that our location was convenient for your work. We hope to welcome you back in the future for another great stay.

10/10 – Hervorragend

Gavin

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Manager am 23. Jan. 2024
Hello Gavin,We appreciate your excellent rating! We are glad to hear that you had a wonderful stay at our hotel. If you have any further feedback or if there is anything else we can assist you with, please don't hesitate to reach out to us directly. We look forward to welcoming you back in the future.

8/10 – Gut

Gavin

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Manager am 14. Jan. 2024
Hello Gavin,We're glad to hear that you had a positive experience during your stay! If you have any further comments or suggestions, please don't hesitate to reach out to us directly. We value your feedback and look forward to welcoming you back in the future.

6/10 – Okay

Shane

Aufenthalt von 4 Nächten im Januar 2024
Antwort von Manager am 16. Jan. 2024
Hello Shane, We appreciate your recent stay with us. If you have any specific feedback about your experience, we encourage you to share it with us directly so that we can address any areas of improvement. We value your business and hope to have the opportunity to welcome you back in the future.

10/10 – Hervorragend

Gavin

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Manager am 9. Jan. 2024
Hello Gavin,We're thrilled to hear that you enjoyed your stay with us! If you have any additional feedback or if there is anything else we can assist you with, please don't hesitate to reach out to us. We hope to have the pleasure of welcoming you back again soon.

8/10 – Gut

Ryan

Geschäftlich gereist
Gut: Personal & Service
Na
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Manager am 31. Dez. 2023
Hello Ryan,Thank you for taking the time to share your experience with us. We apologize for any inconvenience caused during your stay. We appreciate your feedback and will use it to improve our services. Please contact our management team directly to discuss your concerns further.

10/10 – Hervorragend

Gavin

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Manager am 30. Dez. 2023
Hello Gavin,Thank you for choosing to stay at our hotel! We appreciate your positive rating and are delighted to hear that you had a great experience during your stay. Should you have any further comments or feedback, please don't hesitate to reach out to us directly. We hope to welcome you back in the future for another excellent stay.

4/10 – Schlecht

Brittany

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Room was very clean but the hallways were very gross.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Manager am 19. Dez. 2023
Hello Brittany, Thank you for your feedback regarding the cleanliness of your room. We appreciate your positive comments. We strive to provide a comfortable and clean environment for our guests. However, we apologize if the condition of the hallways did not meet your expectations. We will address this concern with our housekeeping team to ensure better maintenance in the future.

10/10 – Hervorragend

Karl

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Manager am 13. Dez. 2023
Hello Karl,Thank you for choosing our hotel for your recent stay! We are thrilled to hear that you had a wonderful experience with us. We appreciate your positive rating and hope to welcome you back in the future.

8/10 – Gut

roger

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
tv would not turn on. contacted front desk and clerk came up and something happened and the tv worked-but couldn't adjust volume or shut it off. only when un- plugging the power cord would the tv go off and when plugged in again the tv would come on automatically. also the heater wouldn't shut off when room temperature reached the set temp.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Manager am 13. Dez. 2023
Hello roger,Thank you for bringing this to our attention. We apologize for the inconvenience you experienced with the TV and heater in your room. Our team has noted your feedback and will address these technical issues. We appreciate your understanding and hope to have the opportunity to welcome you back in the future for a more seamless stay.

2/10 – Ungenügend

Stephanie

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Dirty grounds, cigarette butts and spit on side walks. There wasn't an alarm clock in the room. I booked the room for 2 days and they deactivated my room key after the first day. I had to go down to the front desk and get it fixed. Very inconvenient, due to having to leave my friend along with my shopping standing outside in the cold.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Manager am 13. Dez. 2023
Hello Stephanie, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. We appreciate you bringing the cleanliness concerns to our attention, and we will address this with our housekeeping team. We apologize for any inconvenience caused by the missing alarm clock and issues with your room key. We will pass your comments along to our management for further review. We hope you will give us another chance to provide you with a more satisfactory experience in the future.

10/10 – Hervorragend

Chellrene

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We always choose this hotel whenever business brings us to Des Moines/Ankeny. Its affordable, convenient and friendly. Highly recommended.
Aufenthalt von 2 Nächten im November 2023
Antwort von Manager am 28. Nov. 2023
Hello Chellrene,Thank you for consistently choosing our hotel during your business trips to Des Moines/Ankeny. We are pleased to hear that you find our accommodations affordable, convenient, and friendly. Your recommendation is greatly appreciated, and we look forward to welcoming you back on your next visit.

10/10 – Hervorragend

Jose

Aufenthalt von 1 Nacht im November 2023
Antwort von Manager am 22. Nov. 2023
Hello Jose,Thank you for choosing our hotel for your stay! We are delighted to have received an 8 out of 10 rating from you. We value your experience and would be grateful if you could reach out to our hotel directly to share any feedback you may have, as we are always striving to provide the best possible service. We look forward to welcoming you back in the future.

10/10 – Hervorragend

Timothy

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Manager am 5. Nov. 2023
Hello Timothy,Thank you for leaving us a perfect rating! We're thrilled to hear that you had such a wonderful experience during your stay at our hotel. We truly appreciate your feedback and hope to have the opportunity to welcome you back again in the future.

6/10 – Okay

VANESSA, Laveen

Overall average. Continental breakfast was limited. They advertise a pool, but don’t have one. Property was decent. Beds were comfortable. Location was good.
Aufenthalt von 4 Nächten im Oktober 2023
Antwort von Manager am 31. Okt. 2023
Hello VANESSA,Thank you for taking the time to write a review. We value your feedback and apologize if our continental breakfast did not meet your expectations. We appreciate your compliment on our comfortable beds and convenient location.

4/10 – Schlecht

Verifizierter Reisender

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
The door to room 142 did not close properly. Needed to force close. It was unaligned. The bathroom looks like they were trying to "remodel" but the workmanship was horrible and looked unfinished. The queen bed was set on a full size frame so sitting on the edge was dangerous. Free breakfast was limited to waffles, toast and cereal. Didn't see any juice, eggs (hard-boiled or scrambled). Although staff at the desk was friendly, it was very hard to understand him and had to ask him to repeat questions multiple times.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Manager am 1. Nov. 2023
Dear Guest, Thank you for bringing these issues to our attention. We apologize for any inconvenience you experienced with the door to your room and the bathroom. We will certainly look into these matters. We appreciate your feedback regarding the bed frame and breakfast options. We will take your comments into consideration for future improvements. As for the language barrier, we apologize for any difficulties you encountered and will work on improving communication with our staff. We value your feedback and hope to have the opportunity to provide you with a better experience in the future.

10/10 – Hervorragend

Jacob

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Manager am 12. Nov. 2023
Hello Jacob,Thank you for taking the time to leave us a 5-star review! We greatly appreciate your positive feedback and it was a pleasure having you as our guest. We strive to provide exceptional service and ensure a comfortable stay for all our guests. We value your business and hope to welcome you back in the future for another wonderful experience.

10/10 – Hervorragend

Jose

Gut: Sauberkeit
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Manager am 25. Okt. 2023
Hello Jose,Thank you! We're glad to hear that you had a great experience with us. We look forward to welcoming you back soon.

4/10 – Schlecht

JODI

Aufenthalt von 1 Nacht im September 2023
Antwort von Manager am 7. Nov. 2023
Hello JODI, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. We strive to provide a comfortable and enjoyable experience for all our guests, and we regret if we fell short of meeting your expectations. We appreciate your input and will take your comments into consideration for future improvements.

2/10 – Ungenügend

Alexis

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Manager am 5. Nov. 2023
Hello Alexis,Thank you for sharing your feedback with us. We're sorry to hear that your experience at our hotel fell short of your expectations. We appreciate you bringing these issues to our attention and we strive to continuously improve. We would encourage you to reach out to our management team directly to discuss your concerns further.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Manager am 10. Okt. 2023
Dear Guest,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

10/10 – Hervorragend

Isidro

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Manager am 5. Okt. 2023
Hello Isidro,We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area.

8/10 – Gut

Cynthia

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Cleanliness, had housekeeping available.
Aufenthalt von 7 Nächten im Juli 2023
Antwort von Manager am 5. Okt. 2023
Hello Cynthia,We appreciate the time you've taken to rate your stay. Thank you for your feedback regarding our housekeeping. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.

4/10 – Schlecht

Dave

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
All of the rooms are exterior entrances and the property was a mess. They said it was because they just completed a remodel but it must have been some other rooms because ours doesn't look like anything had ever been updated. Including the hairdryer in the bathroom that had been ripped off the wall. The room was so small that they could only fit two double beds and not queen sized bed. There was tons of junk from the remodel that was all over the property. I don't mean to rip on the place but it needed a lot of work to be just average.
Aufenthalt von 1 Nacht im September 2023
Antwort von Manager am 1. Okt. 2023
Hello Dave,I am so sorry to hear about the unusual situation that you experienced during your recent stay with us. Please know that guest satisfaction is our utmost priority and we take what you have shared very seriously. Your review has been shared with management so that appropriate measured can be taken.

8/10 – Gut

Paul M

Really needed an up date on the inside . Bathroom had some mold in the shower area! Paul
Aufenthalt von 1 Nacht im September 2023
Antwort von Manager am 26. Sept. 2023
Hello Paul M ,I am sorry to hear that you did not enjoy your stay with us. We value your feedback and suggestions for improvement as these comments help us to improve the guest experience at our hotel. Please accept our apologies for the lack of hospitality you experienced this is not the impression we want to leave our valued guests. I do thank you for bringing this matter to our attention and I assure you that we are correcting this issue for an improved experience in future visits.

10/10 – Hervorragend

Karl

Aufenthalt von 2 Nächten im September 2023
Antwort von Manager am 23. Sept. 2023
Hello Karl,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

2/10 – Ungenügend

Kirsten

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2023
Antwort von Manager am 21. Sept. 2023
Hello Kirsten, We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.