Außenbereich

Bewertungen von MainStay Suites Near Denver Downtown

2.5 out of 5
MainStay Suites Near Denver Downtown
620 Federal Boulevard, Building B, Denver, CO

Bewertungen

7,8

Gut

248 von insgesamt 655 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
223 von insgesamt 655 Gästebewertungen haben eine Bewertung von 8 - Gut" "
82 von insgesamt 655 Gästebewertungen haben eine Bewertung von 6 - Okay" "
51 von insgesamt 655 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
51 von insgesamt 655 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,0/10

Sauberkeit

8,2/10

Personal & Service

7,6/10

Ausstattung

7,8/10

Zustand der Unterkunft

7,4/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Sarah

Mit der Familie gereist
Gut: Personal & Service
All in all a fine hotel that is conveniently located when staying in Denver without having to deal with the downtown traffic. However, the room could be modernized. The pullout sofa, even though requested, was not prepared nor were there sufficient bed sheets. Staff was friendly and helpful. Overall a good stay.
Aufenthalt von 1 Nacht im August 2023
Antwort von Guest Services am 16. Aug. 2023
Thanks so much for taking the time to review your stay with us. We hope that you'll visit again soon while in the area.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im Juni 2019
Antwort von Front Desk am 2. Juli 2019
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
good place to lay your head.
Immediate surroundings not noteworthy other than there are some good Mexcian restaurants. Full(ish) kitchen (1 fork, no spoons...;) Decent breakfast.
Aufenthalt von 1 Nacht im Mai 2019
Antwort von Front Desk am 26. Juni 2019
Thanks for staying with us. We appreciate your feedback!

4/10 – Schlecht

Peter, Luzern

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Hotel weit vom Stadzentrum weg. Alt, renovetionbedürftig.
Aufenthalt von 2 Nächten im Juli 2018

10/10 – Hervorragend

Suset

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Easy check in, comfortable spacious rooms and beds, free REAL breakfast, like the works! And the service was fantastic! Also easy to get to from the interstate. Loved staying here!
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Deanna

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The only thing I could suggest would be some USB ports so you can charge phones. It would be awesomme as I had the cable but not a wall plug. Had to buy one from a nearby Walmart.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Mainstay Suites Staff am 13. Mai 2024
Thank you for taking the time to fill out this survey. We appreciate your business and look forward to seeing you again next time

6/10 – Okay

Melissa

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service und Ausstattung
The room was great but left for the day and asked front desk for 4 towels and our trash to be replaced, got back to our rook was only left 2 towels and no trash bags.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Mainstay Suites Staff am 13. Mai 2024
Thank you for taking the time to provide your feedback. We apologize for the lack of refilled supplies. We will pass this onto our desk and housekeeping staff to see what happened/ We appreciate your business and look forward to seeing you again soon

4/10 – Schlecht

Brett

Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Mainstay Suites Staff am 13. Mai 2024
Thank you for taking the time to fill out this survey. We appreciate your business and look forward to seeing you again next time

4/10 – Schlecht

Shyanne

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
There were ants all over the room, no sheet for the pull out bed. There were also a ton of Stains on the sheets. Fridge light did not work. Just over all felt very dirty.
Aufenthalt von 2 Nächten im April 2024
Antwort von Mainstay Suites Staff am 1. Mai 2024
Thank you for taking the time to provide us with your feedback. We apologize for the inconveniences you experienced with your stay. This will be passed onto our management team to have these issues resolved.

8/10 – Gut

Guadalupe

Aufenthalt von 1 Nacht im April 2024
Antwort von Mainstay Suites Staff am 19. Mai 2024
Thank you for taking the time to fill out this survey. We appreciate your business and look forward to seeing you again next time

10/10 – Hervorragend

Brian

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I really enjoyed the atmosphere the staff were great the rooms were clean and it was very quiet. I highly recommend this hotel
Aufenthalt von 1 Nacht im April 2024
Antwort von Mainstay Suites Staff am 29. Apr. 2024
Thank you for taking the time to provide your feedback. We appreciate your business and look forward to seeing you again next time

6/10 – Okay

Mary

Mit der Familie und kleinen Kindern gereist
Gut: Personal & Service und Zustand der Unterkunft
I like the area but the cleaning could have been better. Refrigerator was dirty and the pull out couch was not comfortable at all. You could feel the springs in my rib cage. Other then that it was cool
Aufenthalt von 1 Nacht im April 2024
Antwort von Mainstay Suites Staff am 29. Apr. 2024
Thank you for taking the time to provide us with your feedback. We apologize for the inconveniences with housekeeping and maintenance. We will get this passed onto our team to have these issues resolved. We appreciate your business and hope to have you stay with us again for a chance to provide you with a better experience.

4/10 – Schlecht

Marco

Geschäftlich gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
Not a great stay. Not clean, too noisy, people fighting in the building, too many people roaming around the entrance. No food and limited services
Aufenthalt von 4 Nächten im April 2024
Antwort von Mainstay Suites Staff am 29. Apr. 2024
Thank you for taking the time to provide us with your feedback. We apologize for the inconveniences you experienced during your stay. We will get this passed onto our management team

10/10 – Hervorragend

Yvonne

Aufenthalt von 1 Nacht im April 2024
Antwort von Mainstay Suites Staff am 19. Mai 2024
Thank you for taking the time to fill out this survey. We appreciate your business and look forward to seeing you again next time

6/10 – Okay

Manuel

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Mainstay Suites Staff am 25. Apr. 2024
Thank you for taking the time to fill out this survey. We apologize for any issues you may have experienced during your stay.

2/10 – Ungenügend

Josiah

Gut: Personal & Service
Aufenthalt von 1 Nacht im April 2024
Antwort von Mainstay Suites Staff am 25. Apr. 2024
Thank you for taking the time to fill out this survey. We apologize for any issues you may have experienced during your stay.

2/10 – Ungenügend

Miguel Angel

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
La llegada es complicada, muy más servicio en el check in
Aufenthalt von 1 Nacht im April 2024
Antwort von Mainstay Suites Staff am 25. Apr. 2024
Thank you for taking the time to provide your feedback. We apologize for the inconvenience you experienced during check in

4/10 – Schlecht

Pedro

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Sheets were dirty
Aufenthalt von 2 Nächten im April 2024
Antwort von Mainstay Suites Staff am 25. Apr. 2024
Thank you for letting us know about the issue you experienced during your stay. We will let housekeeping know about this issue immediately

10/10 – Hervorragend

Jesus

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Mainstay Suites Staff am 25. Apr. 2024
Thank you taking the time to fill out this survey. We appreciate your business and look forward to seeing you again

6/10 – Okay

Chantsal

Was dirty
Aufenthalt von 2 Nächten im April 2024
Antwort von Mainstay Suites Staff am 25. Apr. 2024
Thank you for taking the time to provide your feedback. We apologize for the inconvenience and will be speaking to our housekeeping manager about this problem

10/10 – Hervorragend

David, bakersfield

Geschäftlich gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Las personas que nos atendieron muy amables
Aufenthalt von 1 Nacht im April 2024
Antwort von Mainstay Suites Staff am 25. Apr. 2024
Thank you for taking the time to provide your feedback. We appreciate your business and look forward to seeing you again

10/10 – Hervorragend

Vicki

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great place, close to Downtown Denver, free parking is the key.
Aufenthalt von 1 Nacht im April 2024
Antwort von Mainstay Suites Staff am 25. Apr. 2024
Thank you for taking the time to provide your feedback. We appreciate your business and look forward to seeing you again

2/10 – Ungenügend

Jason

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager On Duty am 28. Feb. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Mainstay Suites Near Denver Downtown.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us.We hope for an opportunity to properly host you in the future.Sincerely,Manager On DutyComfort Suites Near Denver Downtown

2/10 – Ungenügend

Dennis

Gut: Personal & Service
I arrived at my hotel. ( I had set this reservation several months in advance and paid in full.) The person at the front desk. Says that they don’t have a room for me. They had to give it away. A bus load of people came. And that they are full. No more available. Got a wedding to attend in a hour and a half. My family and I are very stressed about and angry. The person behind the counter. Finds another property 10 extra minutes away from our venue. Drive through rush hour traffic. Check in at the new location . They give us one bed room. For 4 people. Such a disaster of a trip.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Manager On Duty am 28. Feb. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Mainstay Suites Near Denver Downtown.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us.We hope for an opportunity to properly host you in the future.Sincerely,Manager On DutyComfort Suites Near Denver Downtown

2/10 – Ungenügend

Mary

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Unprofessional staff
Hotel is being used to house migrants and is completely full. Despite a reservation, they has no availability and don’t notify us until we actually showed up. Had to find another hotel at the last minute. Unprofessional handling of guests with reservations.
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Manager On Duty am 28. Feb. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Mainstay Suites Near Denver Downtown.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us.We hope for an opportunity to properly host you in the future.Sincerely,Manager On DutyComfort Suites Near Denver Downtown

2/10 – Ungenügend

Brett

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I was told when I arrived at about 4pm day of check in that my reservation was canceled, and that a notice had been sent to me about this. I never received a notification. The reason for cancellation according to front desk was that a large group had extended their stay and taken more rooms. Based on all of the families and kids and vagrants loitering in the parking lot and in the lobby that your hotel is putting up homeless or illegal immigrants because the front desk would not elaborate. I was then given a choice of free stays at "nearby" hotels, none of which were near to where I needed to be. I eneded up spending $83.21 on two Uber fares to get from my new hotel to my venue. The whole purpose of booking with Mainstay Suites was because it was within 2 miles of my holiday party venue and driving would not be an issue.
Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

octaviana

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The only problem was that the GPS keep sending me to the back of the prpperty where there's no entrance, they should fix this, ither than that everything was nice and the staff very friendly, I would stay at that place every time that I visit Denver
Aufenthalt von 1 Nacht im Juli 2023
Antwort von MainStay Suites Near Denver Downtown am 6. Dez. 2023
Octaviana, we're so pleased to see your 10/10 rating for MainStay Suites Near Denver Downtown. We're sorry to hear about the challenge you faced with the hotel's location on the GPS, we shall take the necessary steps to ensure similar incidents are not repeated. We hope to have the opportunity to host you again in the future for another great experience.

10/10 – Hervorragend

Bruce

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice mini Suite with with up to date amenities nice tv and a comfy king Bed with nice down comforter. Front Desk Staff were really friendly and the free hot Breakfast is Delicious
Aufenthalt von 1 Nacht im November 2023
Antwort von MainStay Suites Near Denver Downtown am 2. Dez. 2023
Bruce, it's a delight to hear you had an exceptional experience at MainStay Suites Near Denver Downtown. We strive to continually offer our legendary hospitality and your positive rating is a testament to that. We eagerly look forward to welcoming you back in the future.

10/10 – Hervorragend

Edward

Gut: Sauberkeit
Aufenthalt von 1 Nacht im Oktober 2023

6/10 – Okay

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Thin Walls
Thin walls with noisy neighbors - down the hall and outside the room window to the parking lot made our stay not so pleasant.
Aufenthalt von 1 Nacht im November 2023

8/10 – Gut

Yu Jung

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im November 2023

10/10 – Hervorragend

Wolf

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I was quite impressed with overall quality and price. Comfortable and much nicer than anticipated.
Aufenthalt von 1 Nacht im November 2023

8/10 – Gut

john

Aufenthalt von 1 Nacht im November 2023
Antwort von MainStay Suites Near Denver Downtown am 2. Dez. 2023
Thanks for the 4/5 rating, John!We're thrilled you enjoyed your time at MainStay Suites Near Denver Downtown so much! We look forward to sharing an even better experience with you soon. Have a lovely day!

10/10 – Hervorragend

Casey

Mit der Familie gereist
Gut: Personal & Service
Aufenthalt von 1 Nacht im November 2023

6/10 – Okay

David

Mit dem Partner gereist
Gut: Personal & Service
We were looking for a decent place to eat and they recommended the Colombine Steakhouse. This place is seedy, cash only, antiquated and not in a good way. Should have just left when we walked in but thought maybe it was a gem in the rough. Nope. Hotel was noisy but clean enough.
Aufenthalt von 2 Nächten im Oktober 2023

6/10 – Okay

Bruce

I believe I have stayed at this hotel 3 times for the convenient location to the city, free parking and rate. Each time the sink drain has backed up and drains slow: I never complain. Housekeeper inspector should catch this at least after the housekeeper cleaning sink doesn’t catch the drain backing up quickly.
Aufenthalt von 1 Nacht im Oktober 2023

2/10 – Ungenügend

Jacqueline

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023

10/10 – Hervorragend

Melissa

Aufenthalt von 1 Nacht im Oktober 2023

10/10 – Hervorragend

Timothy

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I will stay there again.thanks
Aufenthalt von 2 Nächten im Oktober 2023

10/10 – Hervorragend

Pierre

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very nice amenities and good breakfast
Aufenthalt von 2 Nächten im Oktober 2023

2/10 – Ungenügend

Verifizierter Reisender

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
GROSS
The hallways stunk and our room was gross! Gals at the counter were nice!
Aufenthalt von 3 Nächten im Oktober 2023

8/10 – Gut

Brannon

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We liked the kitchen, the breakfast, and especially the couch.
Aufenthalt von 1 Nacht im Oktober 2023

6/10 – Okay

Acenett

Aufenthalt von 3 Nächten im Oktober 2023

4/10 – Schlecht

Vicente

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Get for what you pay for.
Aufenthalt von 3 Nächten im Oktober 2023

8/10 – Gut

Diann

Mit einer Gruppe gereist
Gut: Sauberkeit und Komfort des Zimmers
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 2 Nächten im Oktober 2023

6/10 – Okay

Linda

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Oktober 2023

2/10 – Ungenügend

Janet

Mit der Familie gereist
Gut: Personal & Service und Komfort des Zimmers
Verbesserungswürdig: Zustand der Unterkunft
I'll never stay there again
I was highly disappointed in my stay at MainStay on Sept. 4th. The staff was great and did "upgrade" my room, but the "upgrade" was even in a worse state of disrepair. All the furniture was scratched and/or had chunks missing. The hall carpet was stained and the elevator was missing trim at the bottom. A maintenance door on the soaking tub wouldn't lock or stay closed. I'll never stay there again.
Aufenthalt von 1 Nacht im September 2023

4/10 – Schlecht

June

Mit der Familie und kleinen Kindern gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
Location was good, easy to find. Staff was helpful and lobby/breakfast clean, inviting and good. Our room however was filthy. There was stuff on the walls, floor looked like it has not been vacuumed/shampooed in months. Toilet was not cleaned properly and sheets were dirty and/or stained. Pull out sofa cushions were stained.
Aufenthalt von 1 Nacht im September 2023

8/10 – Gut

Manuel

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2023

2/10 – Ungenügend

Jason

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im September 2023