Außenbereich

Bewertungen von Best Western Denver Southwest

2.5 out of 5
Best Western Denver Southwest
3440 S Vance St, Lakewood, CO

Bewertungen

8,4

Sehr gut

522 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
291 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 8 - Gut" "
85 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 6 - Okay" "
54 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
48 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,8/10

Sauberkeit

8,8/10

Personal & Service

8,4/10

Ausstattung

8,4/10

Zustand der Unterkunft

8,4/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Manuela

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sehr gute Ausgangslage. Gutes Frühstück und nettes Personal.
Aufenthalt von 2 Nächten im Mai 2024

8/10 – Gut

Peter

Mit dem Partner gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Frühstück war eine Katastrophe, Zimmer wurden nur auf Anfrage gemacht da man aktuell nicht genug Personal hatte. Sonst ganz annehmbar
Aufenthalt von 6 Nächten im August 2022
Antwort von CAW am 19. Aug. 2022
Dear Peter, Thank you for posting your revies of our hotel. We apologize for not exceeding your expectations with our breakfast. We're glad our other amenities were acceptable. We hope to see your again soon.

10/10 – Hervorragend

Ruth

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
wunderschöner pool
wir hatten zwei nächte gebucht, um nachher die rückreise anzutreten. ein wunderbares hotel mit tollem pool. gutes, reichhaltiges frühstück.
Aufenthalt von 2 Nächten im Juli 2022
Antwort von CAW am 5. Juli 2022
Vielen Dank, dass Sie Ihre Erfahrungen in unserem Hotel geteilt haben. Wir freuen uns über die tolle Bewertung! wir hoffen, Sie bald wieder zu sehen.

8/10 – Gut

Rieko

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Front staff member was very kind. There was free coffee at the entrance. Breakfast was good.
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Ricardo

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great service
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Thomas

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Comfortable king bed. Quiet hallwayd
Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

Jason

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice hotel Dinasour theme kinda weird
Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

Barbara

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Dinosaur themed great
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

William

Mit dem Partner gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent hôtel, great staff
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Scott

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great area with great views.
Aufenthalt von 1 Nacht im Mai 2024

6/10 – Okay

Brian, Chula Vista

Aufenthalt von 2 Nächten im Mai 2024

6/10 – Okay

Cassie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Josephine

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Best pool in Denver. It’s actually heated! All other pools say they are but are ice cold. It’s fabulous AND Clean!! Perfect for littles. They have a large cleaning staff and actually work all day. Very impressive!
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

April

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice place, great stay.
Aufenthalt von 2 Nächten im Mai 2024

6/10 – Okay

Elif

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The beds were very firm, if you like firm box spring beds, you’ll be good. The comforter was very thin. The staff was amazing and the breakfast options were decent.
Aufenthalt von 3 Nächten im Mai 2024

8/10 – Gut

Marie, Cortez

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great pricing
Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

brad

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Breakfast staff was terrific!
Aufenthalt von 1 Nacht im Mai 2024

2/10 – Ungenügend

Jennifer

Geschäftlich gereist, Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Ausstattung
I reserved a 2 queen room. Was given a king plus a cot, which I was fine with. After I signed the check in and was charged, I was then told there was no tv or shower head. The man at the counter didn't seem to think that was a problem until I said it was. He said he would get the maintenence guy in asap to hopefully take care of the shower. We got into the room to find no blankets on the bed. The sheets looked like they had been there for months. Dust and other particles all over them. There was dirt, spill spots, trash and dead bugs all over the floor. The alarm clock was under the bedside table. Went to ask for blankets and was given 2 of the thin ones that go under the comforter. After discovering the sheets were dirty we went to ask for clean ones. An older woman brought towels. When she was told we needed sheets not towels she responded with an eye roll and walked off with the towels. I decided at that point we weren't staying. The man then came back to the counter to get us checked out. I told him he should have that room cleaned before giving it to anyone else. He had absolutely nothing to say. Not until he handed me my refund receipt. At that point he went on to tell me how the manager would be calling me (never did) and that I should contact Expedia to ensure I got my refund. Not sure how that is Expedia's or my responsibility. If i haven't received my refund by the next 2 business days i will be calling my bank and Best Western corporate office. Worst experience
Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

Patricia

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Mai 2024

10/10 – Hervorragend

Lacy

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Mai 2024

10/10 – Hervorragend

Natalie

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loved hot tub
Aufenthalt von 3 Nächten im April 2024

10/10 – Hervorragend

Emily

Gut: Sauberkeit, Personal & Service und Ausstattung
There was no hot water in the morning
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Monica

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I loved staying at this Best Western! I am a Germaine, and it was clean.
Aufenthalt von 4 Nächten im April 2024

10/10 – Hervorragend

Eden

Aufenthalt von 1 Nacht im April 2024

8/10 – Gut

Anna

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The guy at front desk was friendly, explained that their system was down so he couldn't look up our reservation but was able to get us a room. Their king bed looked more like a queen. Wish they served breakfast longer
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Joshua

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff were very friendly and inviting. They went out of their way to make sure we had a great experience. We will be back!
Aufenthalt von 3 Nächten im April 2024

4/10 – Schlecht

Shawn Deen

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Our only problem was the hotel was very loud doors seem to slam all night long. We were by an exit on the second floor, so maybe the exit door was slamming or the other guest were slamming their doors. We were there for sleep three nights, barely slept any of them, great food was good was good
Aufenthalt von 3 Nächten im April 2024

10/10 – Hervorragend

Rachael, Colorado Springs

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The dinosaur theme is beyond just artistic. For the dinosaur fan, there are fossils on loan from the Morrison Museum, there are murals from museums, and drawings on the room walls from original paleo-artists. This place is unbelievably cool.
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Tara Melissa

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
So many good restaurants around. Someone kept dropping nails in the parking lot so my husband kept picking them up so no one’s tires got popped. Will be back for the dinosaurs! Please don’t serve super thin bacon. Staff was very friendly and responded quickly to maintenance issue.
Aufenthalt von 2 Nächten im April 2024

10/10 – Hervorragend

Sonia

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This is an older property which has been very well maintained. Our stay of 7 days went very smoothly with no unexpected charges. Excellent management. Breakfast was the usual waffles, eggs, fresh fruit, etc. I would recommend this hotel to my friends.
Aufenthalt von 7 Nächten im März 2024

10/10 – Hervorragend

Tyra, surrey

Gut: Sauberkeit
Aufenthalt von 5 Nächten im Februar 2024

10/10 – Hervorragend

Amanda

Mit der Familie gereist
Great place to stay and the dinosaur theme was a fun bonus. Very clean rooms and friendly staff. Hot breakfast was decent, too. We’ll stay here again.
Aufenthalt von 2 Nächten im März 2024

10/10 – Hervorragend

Monica

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024

2/10 – Ungenügend

Mylita

Geschäftlich gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
Very bad customer service experience at the check out. This stay was work related. Had a morning meeting in town and was not sure if I can make it by 11 am check out time. Explained situation and asked if I could leave a small cary on at the desk. Was told a simple “no” without any explanation, then asked if I could extend the checkout time by 30-60 min. The answer was “you can buy one more full stay” Checked out by 8:30 am and the front lady was on the phone with her family or friends the entire time.

10/10 – Hervorragend

Thomas, Harlingen

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Februar 2024

10/10 – Hervorragend

Aric

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Relaxing
Aufenthalt von 4 Nächten im Februar 2024

8/10 – Gut

Denise, Keystone Heights

Gut: Sauberkeit und Personal & Service
The dinosaur theme was a pleasant surprise! Nice staff, interesting decor. I had a problem with a door that didn't open easily because "it's been broken for awhile" and the bar was closed because they didn't have a bartender. Not a bad place to stay for a night or two.
Aufenthalt von 1 Nacht im Februar 2024

8/10 – Gut

Carmen

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

Nicole

Gut: Sauberkeit und Zustand der Unterkunft
Clean rooms
Aufenthalt von 7 Nächten im Februar 2024

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024

8/10 – Gut

Miles

Mit einer Gruppe gereist
Gut: Sauberkeit und Komfort des Zimmers
Had high hopes, was mildly let down.
We were really excited to stay here with the dinosaur theme and outdoor heated pool etc. There was 1 person working, he was new, but wonderful. The bar was closed due to no staff. The outdoor pool was not very warm and the towel bin had blown into the pool, we ended up in the hot tub which was fine. The room had a couple burned out lights and the bathroom carpet was dirty. Someone left a magic eraser sponge on the windowsill in there. The size of the room was a great value. It was frustrating trying to haul our luggage up to the second floor, due to there not being any elevators. We felt bad for the 1 gentleman that had to work alone.
Aufenthalt von 1 Nacht im Februar 2024

6/10 – Okay

Arleen

Geschäftlich gereist, Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
A fun hotel especially if you are into dinosaurs! Staff was very nice and helpful. Property is somewhat dated and not as clean as it should be. Expedia description of the room was not what it actually is.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von -Vivian Assistant General Manager am 10. Feb. 2024
Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We are delighted to hear that you found our staff to be very nice and helpful, and we appreciate your positive remarks about our dinosaur-themed ambiance.We apologize for any inconvenience caused by the dated appearance of our property and any cleanliness issues you encountered during your stay. Please rest assured that we take all guest feedback seriously and are committed to addressing these concerns promptly to ensure a more enjoyable experience for all our guests.Regarding the discrepancy between the room description provided by Expedia and the actual accommodations, we understand the frustration this can cause and will work closely with our booking partners to ensure accurate descriptions are provided to avoid any future discrepancies.We value your feedback as it helps us identify areas for improvement, and we hope to have the opportunity to welcome you back in the future to provide you with the exceptional experience that you deserve.Thank you once again for choosing to stay with us.

8/10 – Gut

Jean-Loup

Geschäftlich gereist
Gut: Ausstattung
Good
Aufenthalt von 2 Nächten im Februar 2024
Antwort von -Vivian Assistant General Manager am 5. Feb. 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 – Gut

Rocci

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Location was really convenient for us and we were surprised to be so close to a Planet Fitness.We thought breakfast was convenient and pretty good. There was a different special each day. The only reason for conditions 4 star, hallways&rooms a little dated.
Aufenthalt von 3 Nächten im Januar 2024
Antwort von -Vivian Assistant General Manager am 1. Feb. 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 – Hervorragend

Scott

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great stay.
Great location and staff.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von - Vivian Assistant General Manager am 1. Feb. 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 – Hervorragend

Julienne

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great stay
Great hotel. Clean and comfortable. Pool area was nice. Heated in January. I would stay here again.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von -Vivian Assistant General Manager am 30. Jan. 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 – Hervorragend

Joanna Marie

Aufenthalt von 1 Nacht im Januar 2024

10/10 – Hervorragend

Adrienne

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Dino-myte hotel!
The Dinosaur Hotel is so much fun! They have a paleontologist come do chats in the lobby and the lobby is full of fossils and other Dino ephemera. They have a hot breakfast, but some items were running low on stock, which was kind of a bummer, but I understand! The heated pool and hot tub were a special bonus and super fun. We came for the dinosaur decorations and theme. My only concerns had to do with details online: there’s no longer a restaurant, just the complimentary breakfast. We also booked a king suite, and they only had a queen suite available. The bed and pillows were comfortable and everything was clean. Staff was polite and friendly.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von -Vivian Assistant General Manager am 29. Jan. 2024
Thank you for taking the time to share your experience at The Dinosaur Hotel. We're delighted to hear that you found our establishment to be enjoyable, especially with our paleontologist chats and the extensive dinosaur-themed decor in the lobby. It's wonderful to know that you appreciated the unique features we offer, including the heated pool and hot tub.We sincerely apologize for any inconvenience caused by the low stock of certain breakfast items during your stay. Your understanding is greatly appreciated, and we assure you that we are actively working to address this issue to ensure a more consistent experience for our guests in the future.Regarding your feedback about the details provided online, we apologize for any confusion regarding the restaurant and suite availability. We will review and update our online information promptly to reflect the changes accurately. Your input is invaluable as we strive to provide clear and transparent communication to our guests.While we regret that a king suite was not available during your visit, we hope that the comfort and cleanliness of the queen suite met your expectations. Your kind words regarding our staff's politeness and friendliness are truly appreciated, and we will ensure that your commendations are shared with the team.Once again, thank you for choosing The Dinosaur Hotel for your stay. We hope to welcome you back in the future and provide you with an even more memorable experience.

2/10 – Ungenügend

Amber

Aufenthalt von 1 Nacht im Januar 2024
Antwort von -Vivian Assistant General Manager am 27. Jan. 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 – Hervorragend

Leonardo, Miami

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I enjoyed my time there
Aufenthalt von 4 Nächten im Januar 2024
Antwort von -Vivian Assistant General Manager am 27. Jan. 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.