Außenbereich

Bewertungen von Red Roof Inn & Suites Denton

2 out of 5
Red Roof Inn & Suites Denton
3116 Bandera St, Denton, TX

Bewertungen

7,2

Gut

211 von insgesamt 704 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
212 von insgesamt 704 Gästebewertungen haben eine Bewertung von 8 - Gut" "
135 von insgesamt 704 Gästebewertungen haben eine Bewertung von 6 - Okay" "
67 von insgesamt 704 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
79 von insgesamt 704 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,6/10

Sauberkeit

7,8/10

Personal & Service

7,0/10

Ausstattung

7,2/10

Zustand der Unterkunft

7,0/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Adam

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Room was nice and clean. Everything was good.
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Carla RediResponse Specialist am 23. Mai 2024
Dear Adam,Thank you for taking the time to tell us about your experience at the Red Roof Inn & Suites Denton. I am glad to read that you were pleased with the room, how clean it was and that everything was good. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

6/10 – Okay

Dionne

Gut: Sauberkeit
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Tianna RediResponse Specialist am 15. Mai 2024
Hello Dionne, Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn & Suites Denton appreciate your 3/5 score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. To fully understand what prompted your score, please consider adding comments to your survey to let us know what we’re doing well and where we can improve in the future. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,TiannaRed Roof Management RediResponse Specialist

8/10 – Gut

Melissa

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Tianna RediResponse Specialist am 14. Mai 2024
Hello Melissa, Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn & Suites Denton appreciate your 4/5 score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. To fully understand what prompted your score, please consider adding comments to your survey to let us know what we’re doing well and where we can improve in the future. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,TiannaRed Roof Management RediResponse Specialist

2/10 – Ungenügend

David, Graham

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Tianna RediResponse Specialist am 14. Mai 2024
Hello David,Thank you for taking a moment to complete our survey at the Red Roof Inn & Suites Denton. I was disheartened to see your stay resulted in a 1/5 score. Please accept our sincerest apologies. In the future, please consider adding comments to your survey to let us know what happened during your stay and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof Management RediResponse Specialist

6/10 – Okay

Leigh

Mit dem Partner gereist
Verbesserungswürdig: Personal & Service
The rooms are nice, the AC unit needs to be updated but there’s no elevator so this was very inconvenient! The neighborhood is a little sketchy however there is a Waffle House across the street! The attendant mumbled and I could barely understand him! I would most likely not return!
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Tianna RediResponse Specialist am 13. Mai 2024
Dear Leigh, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn & Suites Denton. It's great to read that you were pleased with the room and the convenience of our location. However, you mentioned that the elevator was an inconvenience to your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Tianna Red Roof ManagementRediResponse Specialist

4/10 – Schlecht

Sergio, El Paso

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
One star property in ugly area
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Tianna RediResponse Specialist am 12. Mai 2024
Dear Sergio, Thank you for taking the time to tell us about your experience at the Red Roof Inn & Suites Denton. I am sorry that your experience did not meet your expectations. You mentioned that the area in which we reside was not to your liking, resulting in your 2/5 score. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Tianna Red Roof Management RediResponse Specialist

4/10 – Schlecht

Chad

Mit der Familie gereist
Gut: Personal & Service und Ausstattung
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Pool needed big-time clean up. Cigarette butts and bottle caps on pool. Air filters in AC were very dirty ( we washed them out). This helped the AC work better.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Tianna RediResponse Specialist am 12. Mai 2024
Dear Chad,Thank you for taking a moment to share your feedback regarding your recent visit at the Red Roof Inn & Suites Denton. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. I was truly disappointed to hear that the pool and the air conditioner hindered your stay. We strive to provide guests with all the comforts of home, so I am disheartened to see your 2/5 score.The staff and I appreciate your comments, as it will only help us to improve. Please know that we value you as our guest and appreciate your business. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,Tianna Red Roof Management RediResponse Specialist

6/10 – Okay

Frank

Mit Haustieren gereist, Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Waited at the front desk for a long time before being waited on. Could not connect to wifi after many tries.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Oshane RediResponse Specialist am 9. Mai 2024
Dear Frank, Thank you for taking the time to tell us about your experience at the RED ROOF INN & SUITES DENTON. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the issues you encountered. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Very truly yours,Oshane Red Roof Management RediResponse Specialist

8/10 – Gut

Jasmin

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Oshane RediResponse Specialist am 6. Mai 2024
Dear Jasmin, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN & SUITES DENTON. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,Oshane Red Roof ManagementRediResponse Specialist

10/10 – Hervorragend

Fernanda

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
the perfect stay
Aufenthalt von 1 Nacht im April 2024
Antwort von Xao RediResponse Specialist am 28. Apr. 2024
The team at our Red Roof Inn & Suites Denton would like to thank you for sharing your feedback with us, Fernanda. We were elated to read that we accomplished our goal to provide you with a great stay. You noted that you had the perfect stay, which delighted our staff.Thanks again for sharing your compliments with us. We loved having you under our roof and we can’t wait to repeat your experience with us at any of our Red Roof locations in the future.Faithfully,XaoRed Roof ManagementRediResponse Specialist

10/10 – Hervorragend

Colonel

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff was great excellent the property was very clean it had flowers around the property that were beautiful and the grass was and everybody was just perfect it was a perfect solution for us we had two rooms and could have been happier it was priced correctly thank everybody involved for us
Aufenthalt von 13 Nächten im April 2024
Antwort von LaTunde RediResponse Specialist am 17. Apr. 2024
Dear Colonel,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN & SUITES DENTON. It's great to see you enjoyed your stay, resulting in a 5/5 score. At Red Roof we are thrilled to read that the property was excellent, the staff was great and all the positives that you highlighted. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

10/10 – Hervorragend

Juan

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We always stay here and love the cleanliness of it !
Aufenthalt von 1 Nacht im April 2024
Antwort von LaTunde RediResponse Specialist am 17. Apr. 2024
Dear Juan,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN & SUITES DENTON. It's great to see you enjoyed your stay, resulting in a 5/5 score. At Red Roof we are thrilled to read that you always make us your choice of stay and you are pleased with the cleanliness. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

6/10 – Okay

Renee

Gut: Personal & Service
Aufenthalt von 1 Nacht im April 2024
Antwort von LaTunde RediResponse Specialist am 17. Apr. 2024
Hello Renee, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES DENTON and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

10/10 – Hervorragend

CLAUDIA

Aufenthalt von 6 Nächten im April 2024
Antwort von Toni-Ann RediResponse Specialist am 12. Apr. 2024
Hello Claudia,I am pleased to have had you as our guest at our Red Roof Inn & Suites Denton. Your 5/5 score is much appreciated, yet; we would love for you to consider adding comments to your survey in the future, to assist us in discovering what we’re doing well and how we can improve our service, to make your stay that much better.Thanks again, we do hope you will choose to stay with us again at Red Roof, so we can have the opportunity to provide you with an even better experience.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

10/10 – Hervorragend

Melissa, Scottsdale

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The beds were great.
Aufenthalt von 2 Nächten im April 2024
Antwort von Toni-Ann RediResponse Specialist am 9. Apr. 2024
Dear Melissa,Thank you for being a guest here at our Red Roof Inn Suites Denton. We are happy to have been able to provide you with comfortability during your stay. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

4/10 – Schlecht

GUILLERMO

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Smell like smoke
Aufenthalt von 1 Nacht im April 2024
Antwort von Toni-Ann RediResponse Specialist am 8. Apr. 2024
Dear Guillermo,Thank you for taking the time to tell us about your experience at the Red Roof Inn & Suites Denton. I am sorry that your experience did not meet your expectations, as you indicated that the room had an odor. This is regrettable to see as this is not the usual experience our guests have with us. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Very truly yours,Toni-AnnRed Roof ManagementRediResponse Specialist

2/10 – Ungenügend

Albert

Geschäftlich gereist, Mit dem Partner gereist
Stayed for 8 days and was told only get toiletries twice a week and no room service. Asked if pool was open and was told no needs to be inspected an hour later there’s a whole family in there.
Aufenthalt von 8 Nächten im März 2024
Antwort von Toni-Ann RediResponse Specialist am 8. Apr. 2024
Dear Albert,Thank you for taking the time to tell us about your experience at the Red Roof Inn & Suites Denton. Issues you've mentioned regarding no room service and misinformation provided about the pool are regrettable to see, as this is not the standard Red Roof upholds. Upon investigation, I am seeing where your reservation with us had been cancelled.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will have a better stay in your future travels.Very truly yours,Toni-AnnRed Roof ManagementRediResponse Specialist

6/10 – Okay

Pearl

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit
The lobby and the room had an unpleasant scent
Aufenthalt von 2 Nächten im März 2024
Antwort von OnielRediresponse Specialist am 1. Apr. 2024
Hi Pearl,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn & Suites Denton. Please accept our most sincere apologies for the scent you mentioned the lobby had. Know that at RedRoof your feedback is appreciated and will be taken into consideration to makes changes to ensure your satisfaction. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OnielRedRoof ManagementRediresponse Specialist

10/10 – Hervorragend

Juan

Mit dem Partner gereist
Gut: Ausstattung
The only thing is we had trouble with the internet but every thing else was excellent
Aufenthalt von 1 Nacht im März 2024
Antwort von Nishaye RediResponse Specialist am 27. März 2024
Dear Juan, Thank you for taking the time to tell us about your experience at the Red Roof Inn & Suites Denton. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your visit, prompting your 5/5 score. In regards to the internet, we encourage guests to notify our staff immediately about any concerns, as we strive to ensure a comfortable and enjoyable experience for all. We value your feedback and will address the issues with our team to ensure improvements are made.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,NishayeRed Roof ManagementRediResponse Specialist

10/10 – Hervorragend

Alexander

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Fine hotel for the price.
Aufenthalt von 2 Nächten im März 2024
Antwort von LaTunde RediResponse Specialist am 15. März 2024
Dear Alexander,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN & SUITES DENTON. It's great to see you enjoyed your stay, resulting in a 5/5 score. At Red Roof we are thrilled to read that we a fine hotel for the price. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

2/10 – Ungenügend

Steve

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
3 story, no elevator. Dirty carpet all the way up. Feels like rat hole crack house.
Aufenthalt von 1 Nacht im März 2024
Antwort von LaTunde RediResponse Specialist am 14. März 2024
Dear Steve,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES DENTON. Red Roof sincerely appreciates your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with having no elevator, the cleanliness and all the other concerns that you mentioned. We ultimately aim for all our guests to have a positive, clean and comfortable stay, so disheartened to hear this was not the impression left with you. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,LaTundeRed Roof Management RediResponse Specialist

10/10 – Hervorragend

Christy

Aufenthalt von 1 Nacht im März 2024
Antwort von LaTunde RediResponse Specialist am 13. März 2024
Hello Christy, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES DENTON and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

8/10 – Gut

Armando

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Está muy excelente sus habitaciones y muy limpió el lugar
Aufenthalt von 1 Nacht im März 2024
Antwort von LaTunde RediResponse Specialist am 11. März 2024
Dear Armando,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN & SUITES DENTON. I'm so glad we earned your 4/5 score. At Red Roof it's good to read that the rooms are very excellent, and the place was very clean. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

2/10 – Ungenügend

Jason

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
this property is not worth what they charge per night property. maybe half.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Chirell RediResponse Specialist am 28. Feb. 2024
Dear Jason,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Denton. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience; resulting your 1/5 score. You indicated that you were unsatisfied with the value for money. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely, Chirell RediResponse Specialist

2/10 – Ungenügend

Michael

Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
i would choose somewhere else
for the room to be a "smoke free room" to reeked of smoke, and i couldnt get moved rooms. youll get woken up every night at midnight to doors slamming and again at 2 from little kids screaming and again at 4am for those same kids running up and down the halls yelling oh yeah and to add when i pulled their were cops around a car, when i was checking in they came inside to ask for camera footage. i asked the cops what the car was and i was informed it was stolen, so yeah that alone was a great welcome in.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Samantha RediResponse Specialist am 20. Feb. 2024
Thank you, Michael, for writing to us about your recent stay at our hotel Red Roof Inn & Suites Denton. We are utterly disappointed to learn that you encountered these distasteful situations during your recent visit. Please accept our humblest apologies as this is nowhere near the standard we strive to uphold. I'll bring these matters to management's attention for further review. We at Red Roof truly value your feedback and we wish you all the best in your future travels. Sincerely,Red Roof Management

10/10 – Hervorragend

kristin

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Samantha Rediresponse Specialist am 10. Feb. 2024
Thanks for sharing this perfect rating, Kristin. The staff at the RED ROOF INN & SUITES DENTON and I were over the moon when we saw your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we look forward to your next stay at Red Roof.Sincerely,Red Roof Management

10/10 – Hervorragend

John

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Samantha Rediresponse Specialist am 10. Feb. 2024
Thanks for sharing this perfect rating, John. The staff at the RED ROOF INN & SUITES DENTON and I were over the moon when we saw your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we look forward to your next stay at Red Roof.Sincerely,Red Roof Management

10/10 – Hervorragend

Juan

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
It’s always nice when we stay there and there was a whole bunch of guys parting outside making lots of noise , but the management put a stop to it really quick !
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Adraine Rediresponse Specialist am 29. Jan. 2024
Dear Juan,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES DENTON. We sincerely appreciate your comments and are happy to hear you had a great experience with us. I am sorry that you were affected by the noise disturbance coming from the other guests that were at the location. We are happy that our management team put a stop to that real quick.We hope to continue to provide great experiences for you. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future at Red Roof.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

8/10 – Gut

Mario

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Better than I expected
This was our 2nd stay recently, and it’s a lot nicer than I expected. Our room was clean, and comfortable. We would definitely stay there again.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Kamaria RediResponse Specialist am 24. Jan. 2024
Dear Mario,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES DENTON. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the cleanliness and comfort of the room. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Red Roof Management

8/10 – Gut

Joann

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Kamaria RediResponse Specialist am 24. Jan. 2024
Hello Joann, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES DENTON and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

10/10 – Hervorragend

Cathy

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Januar 2024
Antwort von LaTunde, Rediresponse Specialist am 19. Jan. 2024
Hello Cathy, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES DENTON and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

8/10 – Gut

Lana

Mit Haustieren gereist
Verbesserungswürdig: Ausstattung
Aufenthalt von 2 Nächten im Januar 2024
Antwort von LaTunde RediResponse Specialist am 15. Jan. 2024
Hello Lana, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES DENTON and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

6/10 – Okay

Verifizierter Reisender

Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Sauberkeit
Hairs on toilet, shower, and pillows. Friendly front desk.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Recordo Rediresponse Specialist am 13. Jan. 2024
Dear Valued Guest,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn & Suites Denton. It's great to hear that you were pleased with the service our staff extended. However, you stated that you encountered poor housekeeping conditions which hindered your stay. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

6/10 – Okay

roy, kyle

Mit dem Partner gereist
Gut: Personal & Service
The 1st room we were given was dirty the bed was not made dirty dishes. When we were assigned to another room it was facing the HWY the people up stairs sounded like a herd animals. The front desk was nice but it wasn't very restful.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Antonio,RediResponse Specialist am 8. Jan. 2024
Dear Roy,Thank you for taking the time to tell us about your experience at the RED ROOF INN & SUITES DENTON. It’s great to hear that you found our staff to be very courteous. On the other hand, I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for what you described as issues with cleanliness and noise.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Antonio,Red Roof Management RediResponse Specialist

10/10 – Hervorragend

Alfonso

Aufenthalt von 3 Nächten im Januar 2024
Antwort von Antonio,RediResponse Specialist am 8. Jan. 2024
Hello Alfonso, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES DENTON and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management RediResponse Specialist

10/10 – Hervorragend

Johnice

Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Adraine Rediresponse Specialist am 29. Jan. 2024
Hello Johnice,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES DENTON and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof ManagementRediresponse Specialist

2/10 – Ungenügend

Elizabeth

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Just don't.
My stay was horrible. There was hair everywhere. I don't think the sheets wer ever washed. There was dog hair everywhere and the room reaked of wet dog. You could smell marijuana all tyne time. There were homeless people at the door begging me to purchase them a room for the night. Awful experience
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Carla RediResponse Specialist am 3. Jan. 2024
Dear Elizabeth, We are sorry to hear your recent experience at the Red Roof Inn & Suites Denton did not meet your expectations. At Red Roof, we value your business and would like to assure you that this is not reflective of our usual standards. I have brought your concerns to the property’s attention in an effort to address your concern. We appreciate your business and we wish you all the best in your future travels. Sincerely, CarlaRed Roof ManagementRediResponse Specialist

6/10 – Okay

Danielle

Mit der Familie gereist
Gut: Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Komfort des Zimmers
Had no soap, was provided some except shampoo or conditioner when asked. Loud guest partying outside, they were asked to turn it down but only after we called and asked the office todo so. Beds extremely hard.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Carla RediResponse Specialist am 3. Jan. 2024
Dear Danielle,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Denton. I am disheartened to read that your stay fell short of your expectation due to the situation you described regarding there no being no soap, the inconvenience caused by the noise from outside and the bed not being to your liking. We understand that your overall experience fell far below your expectations, and we are committed to making improvements to ensure that this does not happen in the future. At Red Roof, your feedback is very important to us, so thank you for sharing. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,CarlaRed Roof ManagementRediResponse Specialist

4/10 – Schlecht

Roberto

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Adraine Rediresponse Specialist am 24. Dez. 2023
Hello Roberto,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES DENTON and I appreciate your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip at Red Roof.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

10/10 – Hervorragend

Jcarlos

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Olivia RediResponse Specialist am 21. Dez. 2023
Hello Carlos, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Denton and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

6/10 – Okay

Marissa

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im Dezember 2023

4/10 – Schlecht

Aaron

Mit der Familie und kleinen Kindern gereist, Geschäftlich gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
I was told there was free breakfast and there was not
Aufenthalt von 3 Nächten im November 2023
Antwort von Xao Red Roof Management RediResponse Specialist am 28. Nov. 2023
Thanks for sharing your feedback with us, Aaron. The team at our Red Roof Inn & Suites Denton was saddened to see that we failed to provide you with a satisfactory stay. You stated that the misinformation around breakfast hindered your stay. Please be advised that while we do not offer one, we are in close proximity of eateries that you may take advantage of. nevertheless, your feedback may be taken into account as Red Roof aims to grow.I appreciate that you brought this to our attention. We would love to improve the impression left with you on your next stay, should you require lodging in the future.Best wishes,XaoRed Roof ManagementRediResponse Specialist

6/10 – Okay

Eva

Good enough for a1 night stay. Pretty clean.
Aufenthalt von 1 Nacht im November 2023
Antwort von Dannielle Rediresponse Specialist am 22. Nov. 2023
Dear Eva,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES DENTON. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the cleanliness of the room. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist

4/10 – Schlecht

Brent

Gut: Personal & Service
Aufenthalt von 1 Nacht im November 2023
Antwort von Dannielle Rediresponse Specialist am 19. Nov. 2023
Hello Brent, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES DENTON and I are saddened to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Dannielle Red Roof Management Rediresponse Specialist

10/10 – Hervorragend

Armando

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im November 2023
Antwort von Dannielle Rediresponse Specialist am 14. Nov. 2023
Hello Armando, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES DENTON and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management Rediresponse Specialist

10/10 – Hervorragend

Liliana

Mit Haustieren gereist, Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
I like it
Aufenthalt von 2 Nächten im November 2023
Antwort von Oshane RediResponse Specialist am 11. Nov. 2023
Dear Liliana,Thank you for taking the time to complete our guest survey. I appreciate your comments following your recent stay at the RED ROOF INN & SUITES DENTON. Red Roof's goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,OshaneRed Roof ManagementRediResponse Specialist

8/10 – Gut

Becky

Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Dannielle Rediresponse Specialist am 9. Nov. 2023
Hello Becky, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES DENTON and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management Rediresponse Specialist

10/10 – Hervorragend

Dona

Mit dem Partner gereist
Gut: Ausstattung
Stay was great
Aufenthalt von 2 Nächten im November 2023
Antwort von Oshane RediResponse Specialist am 7. Nov. 2023
Dear Dona, Thank you for taking the time to complete our guest survey. I appreciate your comments following your recent stay at the RED ROOF INN & SUITES DENTON. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist

6/10 – Okay

James

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Oshane RediResponse Specialist am 31. Okt. 2023
Hello James,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES DENTON and I appreciate your 6/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OshaneRed Roof ManagementRediResponse Specialist

2/10 – Ungenügend

Earl

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Dannielle Rediresponse Specialist am 19. Nov. 2023
Hello Earl, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES DENTON and I are saddened to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Dannielle Red Roof Management Rediresponse Specialist