Lobby
Verfügbarkeit prüfen

Bewertungen von Welcomhotel by ITC Hotels, Dwarka, New Delhi

5 out of 5
Welcomhotel by ITC Hotels, Dwarka, New Delhi
Plot no 3, Sector 10, District Center, Dwarka, New Delhi, Delhi N.C.R

Bewertungen

7,6

Gut

359 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
293 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 8 - Gut" "
147 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 6 - Okay" "
100 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
103 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,2/10

Sauberkeit

7,6/10

Personal & Service

7,4/10

Ausstattung

7,6/10

Zustand der Unterkunft

7,0/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Mario

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Dezember 2022

8/10 – Gut

Mukesh

Aufenthalt von 1 Nacht im September 2022

10/10 – Hervorragend

Kathrin

Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice & quiet hotel in Dwarka
Friendly staff and nice room. Facilities as pool and others a little bit old and not as clean. But staff was helping and taking care of feeling comfortable. Would come back.
Aufenthalt von 2 Nächten im Mai 2022

2/10 – Ungenügend

Arnd

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im November 2019
Antwort von General Manager am 23. Nov. 2019
Dear Guest, Greetings from WelcomHotel Dwarka! I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Dwarka and for your feedback. We sincerely regret your experience . I would request you to kindly give us an opportunity to make amends & re-establish our credibility with you. Corrective action has been taken to ensure that the dissonance is not repeated & I am sanguine that you shall note the difference on your next visit. Yours sincerely, General Manager

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lage zum Airport. Netter Service, gutes Essen, schneller Check in/out. TOLLER PREIS.
Aufenthalt von 1 Nacht im November 2019
Antwort von General Manager am 23. Nov. 2019
Dear Guest, Greetings from WelcomHotel Dwarka! I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Dwarka and for your wonderful review. It is our endeavour to provide our guests with the highest levels of comfort and quality service to ensure a memorable experience. We are most delighted to know that you had a perfect experience and enjoyed the warm services and accommodation. We have also share your kind words of appreciation with Staff who are equally elated to hear the same. WelcomHotel Dwarka looks forward to your continued visits. Yours sincerely, General Manager

8/10 – Gut

Masoud

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 5 Nächten im Juni 2019
Antwort von Nishant Negi am 17. Juni 2019
Dear Guest, Your wonderful review of WelcomHotel Dwarka is much appreciated and thank you for noticing our team's special touches throughout the hotel. Glad to read that we could orchestrate a comfortable experience for you. We look forward to the pleasure of having you stay with us again. Yours sincerely, Nishant Negi General Manager

10/10 – Hervorragend

Nikunj

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Super!
Aufenthalt von 1 Nacht im Mai 2019
Antwort von Nishant Negi am 17. Juni 2019
Dear Guest, Your wonderful review of WelcomHotel Dwarka is much appreciated and thank you for noticing our team's special touches throughout the hotel. Glad to read that we could orchestrate a comfortable experience for you. We look forward to the pleasure of having you stay with us again. Yours sincerely, Nishant Negi General Manager

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 4 Nächten im Februar 2019
Antwort von Nishant negi am 25. Feb. 2019
Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Dwarka and for your feedback. It is a concern to know that your stay at our hotel was not up to the quality that we strive to offer at all times. Request you to kindly give us an opportunity to "make amends" and re-establish credibility with you. While, we do regret the experience you had, rest assured that we are looking into the cause of this experience. I am sanguine that you shall note the difference on your next visit. We hope to be able to match up to your expectations in the future. Yours sincerely, Nishant Negi General Manager

6/10 – Okay

Vaibhav

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im September 2018
Antwort von Nishant Negi am 26. Sept. 2018
Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Dwarka and for your feedback. We sincerely regret your experience while staying with us and request you to kindly give us an opportunity to make amends & re-establish our credibility with you. Corrective action has been taken to ensure that the dissonance is not repeated & I am sanguine that you shall note the difference on your next visit. Yours sincerely, Nishant Negi General Manager

8/10 – Gut

Verifizierter Reisender

Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Ich kann dieses Hotel für einen Kurzaufenthalt in Delhi nur wärmstens empfehlen
Aufenthalt von 1 Nacht im Mai 2018
Antwort von Nishant Negi am 19. Mai 2018
Dear Guest, Your wonderful review of WelcomHotel Dwarka is much appreciated and thank you for noticing our team's special touches throughout the hotel. Glad to read that we could orchestrate a comfortable experience for you. We look forward to the pleasure of having you stay with us again. Yours sincerely, Nishant Negi General Manager

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Ich bin sehr zufrieden mit dem Hotel und Service
Aufenthalt von 3 Nächten im Mai 2018
Antwort von Nishant Negi am 14. Mai 2018
Dear Guest, Your wonderful review of WelcomHotel Dwarka is much appreciated and thank you for noticing our team's special touches throughout the hotel. Glad to read that we could orchestrate a comfortable experience for you. We look forward to the pleasure of having you stay with us again. Yours sincerely, Nishant Negi General Manager

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Antwort von Nishant Negi am 5. Apr. 2018
'Greetings from WelcomHotel Dwarka' At the outset, I would like to take this opportunity to thank-you for choosing to stay at 'WelcomHotel Dwarka'. We are delighted to note that you have appreciated the services of our Hotel and the hospitality displayed by our Associates. Your feedback is greatly appreciated and would most certainly help us in our "Quest for Quality". We assure you our best services and look forward to the pleasure of welcoming you back to 'WelcomHotel Dwarka'. With best regards, Nishant Negi General Manager

8/10 – Gut

Alfred

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Antwort von Nishant Negi am 28. März 2018
'Greetings from WelcomHotel Dwarka' At the outset, I would like to take this opportunity to thank-you for choosing to stay at 'WelcomHotel Dwarka'. We are delighted to note that you have appreciated the services of our Hotel and the hospitality displayed by our Associates. Your feedback is greatly appreciated and would most certainly help us in our "Quest for Quality". We assure you our best services and look forward to the pleasure of welcoming you back to 'WelcomHotel Dwarka'. With best regards, Nishant Negi General Manager

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
We arrived and checked in late in the night (1 am) and it was no problem - but we informed the reception beforehand. It was a very comfortable solution to bridge time of a long stopover. Room was very spacious, clean - beds were comfortable. The service employees were also very attentive and we enjoyed our (international) breakfast.
Aufenthalt von 1 Nacht im Dezember 2017
Antwort von Rishiraj Singh am 19. Dez. 2017
'Greetings from WelcomHotel Dwarka' At the outset, I would like to take this opportunity to thank-you for choosing to stay at 'WelcomHotel Dwarka'. We are delighted to note that you have appreciated the services of our Hotel and the hospitality displayed by our Associates. Your feedback is greatly appreciated and would most certainly help us in our "Quest for Quality". We assure you our best services and look forward to the pleasure of welcoming you back to 'WelcomHotel Dwarka'. With best regards, Rishiraj Singh General Manager

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
komfortables Stadthotel, kein Flughafenhotel
das Hotel ist bei rush hour doch erst in 1 Std. vom Flughafen aus zu erreichen. Die Zimmer sind sehr gut und sauber. Das Hotelteam war äußerst freundlich und hilfsbereit. Das Lokal im Eingangsbereich ist allerdings sehr kalt und ungemütlich. Das Frühstück dort bot aber eine mehr als ausreichende Auswahl an Getränken und Speisen. Das Restaurant zum Abendessen mit angeschlossener Bar ist sehr teuer mit sehr lauter Musik, was zum Essen sehr unangenehm war.
Aufenthalt von 1 Nacht im Dezember 2017
Antwort von Rishiraj Singh am 16. Dez. 2017
Greetings from WelcomHotel Dwarka!! At the outset, I would like to take this opportunity to thank-you for choosing to stay at 'WelcomHotel Dwarka'. I have taken note of your feedback regarding the restaurants and loud music in the restaurant and sincerely apologize for the dissonance faced. I really appreciate the valuable time taken by you to put down all the feedback, and would like to assure you that we have briefed all concerned departments to take necessary corrective action and to ensure that such guest dissonance does not re -occur in future. We assure you our best services and look forward to the pleasure of welcoming you back to 'WelcomHotel Dwarka'. With best regards, Rishiraj Singh General Manager

6/10 – Okay

Susanne

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Abgewohnt, Frühstück - sehr schlecht für 5 Sterne , sehr weit vom Flughafen 45 min Taxi ! Nichts in Umgebung !
Aufenthalt von 1 Nacht im Dezember 2017
'Greetings from WelcomHotel Dwarka' At the outset, I would like to take this opportunity to thank-you for choosing to stay at 'WelcomHotel Dwarka'. I have taken note of your feedback regarding breakfast and sincerely apologize for the dissonance faced. Please be assured that necessary corrective action has been initiated in order to enhance our services. We assure you our best services and look forward to the pleasure of welcoming you back to 'WelcomHotel Dwarka'. With best regards, Rishiraj Singh General Manager

8/10 – Gut

Christian

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Good value for money / good location
Overall nice value for money and nice hotel. Paid about 60 USD for 1 night incl. BF. Check-In took bit long (10min) and we requested a kingsize bed but got a twin-bed, hence we had to wait again 10min for change of room. Staff though was very friendly and apologiesd. Despite this all was nice. Location for short stay is perfect. Airport is close (20/30min with cab - OlaCab aprox. 200/250 INR) and metro within walking distance.
Aufenthalt von 1 Nacht im November 2017
Greetings from WelcomHotel Dwarka!! At the outset, I would like to take this opportunity to thank-you for choosing to stay at 'WelcomHotel Dwarka'. I have taken note of your feedback regarding delay in Check-in and wifi and sincerely apologize for the dissonance faced. I really appreciate the valuable time taken by you to put down all the feedback, and would like to assure you that we have briefed all concerned departments to take necessary corrective action and to ensure that such guest dissonance does not re -occur in future. We assure you our best services and look forward to the pleasure of welcoming you back to 'WelcomHotel Dwarka'. With best regards, Rishiraj Singh General Manager

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Everything was good staff was friendly breakfast was good
Aufenthalt von 1 Nacht im September 2017
Antwort von Rishiraj Singh am 22. Sept. 2017
'Greetings from WelcomHotel Dwarka' At the outset, I would like to take this opportunity to thank-you for choosing to stay at 'WelcomHotel Dwarka'. We are delighted to note that you have appreciated the services of our Hotel and the hospitality displayed by our Associates. Your feedback is greatly appreciated and would most certainly help us in our "Quest for Quality". We assure you our best services and look forward to the pleasure of welcoming you back to 'WelcomHotel Dwarka'. With best regards, Rishiraj Singh General Manager

8/10 – Gut

Joachim, Germany

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice hotel close to the metro station
All members of the staff were very friendly, nice pool, good breakfast!
Aufenthalt von 2 Nächten im Juli 2017
Antwort von Rishiraj Singh am 30. Aug. 2017
'Greetings from WelcomHotel Dwarka' At the outset, I would like to take this opportunity to thank-you for choosing to stay at 'WelcomHotel Dwarka'. We are delighted to note that you have appreciated the services of our Hotel and the hospitality displayed by our Associates. Your feedback is greatly appreciated and would most certainly help us in our "Quest for Quality". We assure you our best services and look forward to the pleasure of welcoming you back to 'WelcomHotel Dwarka'. With best regards, Rishiraj Singh General Manager

10/10 – Hervorragend

Anand, Frankfurt, Germany

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Fantastic Five star Hotel ! Worth the Money
I stayed here with my Family for 4 nights and 5 days. The Hotel is clean and tidy. The interiors are fantastic. The staff are really good. Buffet breakfast, lunch and Dinner are one of the attractions with a variety of Indian food and also other varieties. The Hotel is situated about 30 mins drive to Indira Gandhi International Airport in ideal Traffic conditions. Taxi can be booked from the Travel desk near the reception. We absolutely enjoyed our stay here. Open Swimming pool is also available. The Metro Station is just walkable and may take just 10 mins. Wifi speed is good.
Aufenthalt von 3 Nächten im Juli 2017
Antwort von Rishiraj Singh am 30. Aug. 2017
Greetings from WelcomHotel Dwarka!! At the outset, I would like to take this opportunity to thank-you for choosing to stay at 'WelcomHotel Dwarka'. I have taken note of your feedback regarding delay in Check-in and sincerely apologize for the dissonance faced. I really appreciate the valuable time taken by you to put down all the feedback, and would like to assure you that we have briefed all concerned departments to take necessary corrective action and to ensure that such guest dissonance does not re -occur in future. We assure you our best services and look forward to the pleasure of welcoming you back to 'WelcomHotel Dwarka'. With best regards, Rishiraj Singh General Manager

2/10 – Ungenügend

Verifizierter Reisender

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Schlechter service, wlan hat nicht funktioniert, zu wenige Aufzüge-man musste immer ewig warten
Aufenthalt von 1 Nacht im Juni 2017
Antwort von Rishiraj Singh am 1. Sept. 2017
'Greetings from WelcomHotel Dwarka' At the outset, I would like to take this opportunity to thank-you for choosing to stay at 'WelcomHotel Dwarka'. We have taken a note of your feedback and sincerely apologize for the inconvenience caused. Your feedback is greatly appreciated and would most certainly help us in our "Quest for Quality". We assure you our best services and look forward to the pleasure of welcoming you back to 'WelcomHotel Dwarka'. With best regards, Rishiraj Singh General Manager

8/10 – Gut

Tumba

Gut: Personal & Service
Transit Übernachtung näher Flughafen New Delhi
Ein Minus punkt ist: es fehlt ein frei Wi-Fi für Hotelgäste. Diese Service ist kostenpflichtig, obwohl gibt es schon überall public Wi-Fi.
Aufenthalt von 1 Nacht im Juni 2017

4/10 – Schlecht

Verifizierter Reisender

Verbesserungswürdig: Zustand der Unterkunft
I chose this hotel for its short distance to the airport.transfer still took 30 mins so it was not as close as expected. Rooms were ok for one night.
Aufenthalt von 1 Nacht im Mai 2017

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Ruhige Zimmer trotz Flughafennähe
Spa Bereich sehr schön, nach Angeboten fragen, wir bekamen auf Anfrage die Travel Massage Anwendung für 1100 INR statt 2300 INR

10/10 – Hervorragend

Girisha

Gut: Sauberkeit, Personal & Service und Ausstattung
Good stayy
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Mohamed

Gut: Personal & Service und Zustand der Unterkunft
Good place
Aufenthalt von 1 Nacht im Mai 2024

6/10 – Okay

Ankit

Mit der Familie gereist
Gut: Personal & Service
Food is great, one of the best we had in Delhi hotel.
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Naveen

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024

6/10 – Okay

Rashmi

Mit der Familie gereist
Gut: Zustand der Unterkunft
Translucent bathroom walls are the biggest disappointment. I was unable to control the room thermostat, it was extremely cold and got me sick. Dispite calling several times and fixing (so called) the issue room was freezing, finally I had to turn off the thermostat. No room for hanging clothes, such a tiny closet at the entrance of the room which I couldn’t use properly for my clothes. Phone are collecting dust, I had to clean it before use. Table was also dirty. After taking shower, water was everywhere, drain system is bad (I had personally complained about this).
Aufenthalt von 2 Nächten im Mai 2024

8/10 – Gut

Rajesh

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Nishant Negi am 18. Mai 2024
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

10/10 – Hervorragend

Pradeep

Gut: Sauberkeit und Zustand der Unterkunft
Excellent
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Nishant Negi am 18. Mai 2024
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

6/10 – Okay

abhinav

Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
The check in process was very slow . Took 15 mins to check in when all the money was paid and everything . They were scanning the passports and took them forever. When we checked out at 3 am , the lobby was full of mosquito killing smoke . It was impossible to breath. They did not even put a sign or gave us mask . Apart from these stay was fine
Aufenthalt von 1 Nacht im April 2024
Antwort von Nishant Negi am 18. Mai 2024
Dear Guest,Greetings from Welcomhotel Dwarka !At the outset, I would like to take this opportunity to thank you for choosing to stay at Welcomhotel Dwarka, New Delhi and sharing your valuable feedback. I am indeed disappointed to know of your reported feedback.Without meaning to offer any excuses, I sincerely apologize for the inconvenience caused. Please be assured that the same has been viewed very earnestly and necessary administrative action has been initiated to address the same. We sincerely hope that you will treat this as one off incident and provide us with another opportunity to restore your confidence in us. My team and I stand committed to make sure that you experience the difference on your next visit. We value your patronage and look forward to the pleasure of welcoming you back to Welcomhotel Dwarka, New Delhi. Yours sincerely,Nishant NegiGeneral Manager

10/10 – Hervorragend

Aniruddha

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very good property, good food, quick room service, excellent ambiance.
Aufenthalt von 1 Nacht im April 2024
Antwort von Nishant Negi am 18. Mai 2024
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

8/10 – Gut

Roshni

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff were very helpful & respectful of the needs. The only issue was their updating of menu pricing as they recently changed their pricing on food & alcohol but haven’t updated their online menu.
Aufenthalt von 2 Nächten im April 2024
Antwort von Nishant Negi am 18. Mai 2024
Dear Guest,Greetings from Welcomhotel Dwarka !At the outset, I would like to take this opportunity to thank you for choosing to stay at Welcomhotel Dwarka, New Delhi and sharing your valuable feedback. I am indeed disappointed to know of your reported feedback.Without meaning to offer any excuses, I sincerely apologize for the inconvenience caused. Please be assured that the same has been viewed very earnestly and necessary administrative action has been initiated to address the same. We sincerely hope that you will treat this as one off incident and provide us with another opportunity to restore your confidence in us. My team and I stand committed to make sure that you experience the difference on your next visit. We value your patronage and look forward to the pleasure of welcoming you back to Welcomhotel Dwarka, New Delhi. Yours sincerely,Nishant NegiGeneral Manager

10/10 – Hervorragend

Sylvain

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It was very clean and convenient only for one night in transit
Aufenthalt von 1 Nacht im April 2024
Antwort von Nishant Negi am 16. Apr. 2024
Dear Guest,Greetings from Welcomhotel By ITC Hotels, Dwarka!I would like to take this opportunity to thank you for choosing to stay at Welcomhotel By ITC Hotels, Dwarka and for your wonderful review. It is our endeavour to provide our guests with the highest levels of comfort and quality service to ensure a memorable experience.We are most delighted to know that you had a perfect experience and enjoyed the warm services.Welcomhotel By ITC Hotels, Dwarka looks forward to your continued visits.Yours sincerely,Nishant NegiGeneral Manager

2/10 – Ungenügend

abhisar

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Nishant Negi am 16. Apr. 2024
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

10/10 – Hervorragend

Manjeet Singh

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hi
Aufenthalt von 1 Nacht im April 2024
Antwort von Nishant Negi am 16. Apr. 2024
Dear Guest,Greetings from Welcomhotel By ITC Hotels, Dwarka!I would like to take this opportunity to thank you for choosing to stay at Welcomhotel By ITC Hotels, Dwarka and for your wonderful review. It is our endeavour to provide our guests with the highest levels of comfort and quality service to ensure a memorable experience.We are most delighted to know that you had a perfect experience and enjoyed the warm services.Welcomhotel By ITC Hotels, Dwarka looks forward to your continued visits.Yours sincerely,Nishant NegiGeneral Manager

10/10 – Hervorragend

Ankita

Aufenthalt von 1 Nacht im April 2024
Antwort von Nishant Negi am 18. Mai 2024
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

10/10 – Hervorragend

Sakshi

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good stay
Aufenthalt von 1 Nacht im April 2024
Antwort von Nishant Negi am 12. Apr. 2024
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

10/10 – Hervorragend

Sundeep

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing service. Would definitely recommend.
Aufenthalt von 1 Nacht im April 2024
Antwort von Nishant Negi am 12. Apr. 2024
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

6/10 – Okay

Rahul

Geschäftlich gereist, Mit einer Gruppe gereist
Gut: Personal & Service und Ausstattung
Overall experience was good in this property nd this was my second time in welcome dwarka but one thing we dont like that is there was a door next to our room nd there was lot of noise coming from there nd other thing is there was no mirror in the room
Aufenthalt von 1 Nacht im März 2024
Antwort von Nishant Negi am 12. Apr. 2024
Dear Guest,Greetings from Welcomhotel Dwarka ! At the outset, I would like to take this opportunity to thank you for choosing to stay at Welcomhotel Dwarka, New Delhi and sharing your valuable feedback. I am indeed disappointed to know of your reported feedback.Without meaning to offer any excuses, I sincerely apologize for the inconvenience caused. Please be assured that the same has been viewed very earnestly and necessary administrative action has been initiated to address the same. We sincerely hope that you will treat this as one off incident and provide us with another opportunity to restore your confidence in us. My team and I stand committed to make sure that you experience the difference on your next visit. We value your patronage and look forward to the pleasure of welcoming you back to Welcomhotel Dwarka, New Delhi. Yours sincerely,Nishant NegiGeneral Manager

2/10 – Ungenügend

Kiranveer Kaur

Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Nishant Negi am 16. Apr. 2024
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

2/10 – Ungenügend

Ashok, Redmond

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
The hotel did not return the deposit. Did not explain why they failed to refund the money they put on hold.
Aufenthalt von 4 Nächten im März 2024

8/10 – Gut

Senthil Murugan

Mit der Familie und kleinen Kindern gereist
Gut: Ausstattung
Like tha Ambience and Polite staff, The Food prices are too high.
Aufenthalt von 3 Nächten im März 2024
Antwort von Nishant Negi am 26. März 2024
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

8/10 – Gut

Monika

Aufenthalt von 1 Nacht im März 2024
Antwort von Nishant Negi am 12. Apr. 2024
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

8/10 – Gut

Monika

Gut: Ausstattung
Best wel slechte roomservice. Ook bij de receptie niet heel vriendelijke vrouw Sonia. Verder wel prima hotel als je online geboekt heb prijzen zijn lager dan bij de hotel
Aufenthalt von 1 Nacht im März 2024
Antwort von Nishant Negi am 26. März 2024
Dear Guest,Greetings from Welcomhotel Dwarka ! At the outset, I would like to take this opportunity to thank you for choosing to stay at Welcomhotel Dwarka, New Delhi and sharing your valuable feedback. I am indeed disappointed to know of your reported feedback.Without meaning to offer any excuses, I sincerely apologize for the inconvenience caused. Please be assured that the same has been viewed very earnestly and necessary administrative action has been initiated to address the same. We sincerely hope that you will treat this as one off incident and provide us with another opportunity to restore your confidence in us. My team and I stand committed to make sure that you experience the difference on your next visit. We value your patronage and look forward to the pleasure of welcoming you back to Welcomhotel Dwarka, New Delhi. Yours sincerely,Nishant NegiGeneral Manager

10/10 – Hervorragend

Shiju

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024
Antwort von Nishant Negi am 26. März 2024
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

6/10 – Okay

Jason

Mit einer Gruppe gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
The hotel is not close to anything viable such as dining or nightlife. This is important because the hotel itself does not contain any nightlife whatsoever. They have a main dining room and another restaurant with similar food, but no stand alone bar or lounge area. Guests are not able to drink outside the dining area or anywhere within the common area, or bring your own alcohol that’s bought from outside. There is ongoing construction which can make noise and become a nuisance especially with only one set of elevator banks. The rooms are nice and cozy, pretty updated. Staff was nice and accommodating and food was good as well.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Nishant Negi am 26. März 2024
Dear Guest,Thank you for your review and for bringing your concerns to our attention regarding the construction happening at our hotel. We genuinely apologize for the unpleasant experience you had during your stay with us.We understand that construction can be disruptive and unfortunately, we were in the midst of some necessary renovations during your visit.We would like to assure you that the renovations are being done to enhance our facilities and improve the overall guest experience. However, we understand that this does not excuse any inconvenience caused to you as our valued guest. Your feedback is valuable, and we will be taking it into serious consideration as we continue with our renovations to ensure a more enjoyable stay for all of our future guests.Once again, we are sincerely sorry for the inconvenience caused by the ongoing construction, and we appreciate your understanding and feedback. We hope that you will give us another opportunity to restore your faith in our services and provide you with a superior experience in the future.Yours sincerely,Nishant NegiGeneral Manager

8/10 – Gut

Khushdeep

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Nishant Negi am 26. März 2024
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

8/10 – Gut

Vasudevan, Holly Springs

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
The remote control for the TV had dust covered all over. I understand this is Delhi, you have a lot to complaint about dust and pollution in general, but these small details matter.
Aufenthalt von 1 Nacht im März 2024
Antwort von Nishant Negi am 26. März 2024
Dear Guest,Greetings from Welcomhotel Dwarka ! At the outset, I would like to take this opportunity to thank you for choosing to stay at Welcomhotel Dwarka, New Delhi and sharing your valuable feedback. I am indeed disappointed to know of your reported feedback.Without meaning to offer any excuses, I sincerely apologize for the inconvenience caused. Please be assured that the same has been viewed very earnestly and necessary administrative action has been initiated to address the same. We sincerely hope that you will treat this as one off incident and provide us with another opportunity to restore your confidence in us. My team and I stand committed to make sure that you experience the difference on your next visit. We value your patronage and look forward to the pleasure of welcoming you back to Welcomhotel Dwarka, New Delhi. Yours sincerely,Nishant NegiGeneral Manager