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Bewertungen von Fortune Sector 27 Noida

4.5 out of 5
Fortune Sector 27 Noida
Block I, Plot 1A, Sector - 27, Noida, Uttar Pradesh

Bewertungen

7,6

Gut

17 von insgesamt 69 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
30 von insgesamt 69 Gästebewertungen haben eine Bewertung von 8 - Gut" "
12 von insgesamt 69 Gästebewertungen haben eine Bewertung von 6 - Okay" "
7 von insgesamt 69 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
3 von insgesamt 69 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,0/10

Sauberkeit

8,0/10

Personal & Service

7,6/10

Ausstattung

7,4/10

Zustand der Unterkunft

8,0/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Michael

Gut: Personal & Service und Komfort des Zimmers
Aufenthalt von 3 Nächten im September 2018
Antwort von Hotel Manager am 16. Okt. 2020
Dear Guest, Namaste !!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at Fortune Inn Grazia, Noida. While I regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Inn Grazia, Noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards,

8/10 – Gut

Michael

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im Oktober 2017
Antwort von Hotel Manager am 16. Okt. 2020
Dear Guest, Namaste !!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at Fortune Inn Grazia, Noida. While I regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Inn Grazia, Noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards,

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Tolles zentrales Hotel in Noida
Das Hotel hat uns sehr gut gefallen. Der Service, Internetanbindung, Zimmer und Frühstück waren sehr gut. Auch die Rezeption war sehr hilfsbereit und kompetent. Der Pool auf dem Dach ist sehr klein und wird deshalb auch nicht genutzt. Deshalb ist das Hotel weniger für Familien mit Freizeitmöglichkeiten im Hotel, sehr wohl aber für Touristen und Geschäftsleute geeignet. Die Zimmer sind sehr groß und sauber. Das Hotel ist in Noida in der Nähe von der Shopping Mall Great India Place gelegen. Das Preis-/Leistungsverhältnis stimmt.
Antwort von Hotel Manager am 16. Okt. 2020
Dear Guest, Namaste !!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at Fortune Inn Grazia, Noida. While I regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Inn Grazia, Noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards,

10/10 – Hervorragend

Karl-Heinz, Moembris, Deutschland

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Keine Sehnswürdigkeiten
Man freut sich die Umgebeung zu verlassen und das Hotel zu betreten

10/10 – Hervorragend

Varun

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great property and the staff is also very helpful. I would like to express my sincere gratitude towards the warm welcome and hassle free check in and check out service that was offered by Mr. Prashant and Nitin:)
Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

Sivapathasunderam

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The staff are friendly. Wish more of them can speak in English. The driver not knowing English is a problem. The Security Manager, Room Service staff and front desk staff are excellent and helpful. Food is good. Not many activities within walking distance but the security manager assisted me to get transportation.
Aufenthalt von 4 Nächten im September 2023
Antwort von General Manager am 25. Sept. 2023
Dear Sivapathasunderam, Thank you for taking the time to review our hotel. We sincerely appreciate your feedback. We're thrilled you found our staff friendly and our service helpful. It’s always great when we are able to leave such a positive impression. Your compliments regarding the Security Manager, Room Service, and front desk staff have been passed on to the respective teams. We apologize for any language barriers you might have encountered with our driver. It is the kind of constructive feedback that helps us identify areas we can improve. We will be actively working to enhance English proficiency across all our staff to better serve our international guests. It is wonderful to hear that you enjoyed our food offerings and local transportation assistance. We regret the lack of nearby activities and will ensure to enhance our recommendations for local attractions. Thank you once again for your valuable feedback. We are looking forward to welcoming you back soon. Thanks & Regards,Sameer LuthraGeneral Manager Fortune Sector 27 Noida

8/10 – Gut

Rajiv

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very good
stay was very comfortable, Courteous and well mannered staff.
Aufenthalt von 2 Nächten im Juni 2023
Antwort von General Manager am 1. Sept. 2023
Dear Rajiv, Thank you for taking the time to leave a review! We are thrilled to hear that you had a very good and comfortable stay with us. Our team takes great pride in providing exceptional service, and your kind words about their courteous and well-mannered behavior are much appreciated. We hope to welcome you back again soon for another enjoyable experience. Thanks & Regards,Sameer LuthraGeneral ManagerFortune Sector 27 Noida

4/10 – Schlecht

HITOSHI

Geschäftlich gereist
Verbesserungswürdig: Personal & Service
Aufenthalt von 4 Nächten im Mai 2023
Antwort von General Manager am 1. Sept. 2023
Dear HITOSHI, Thank you for taking the time to leave us a review. We're sorry to hear that your experience with us wasn't up to your expectations. We would love to hear more about your experience so we can improve our services. If you have any specific feedback or suggestions, please don't hesitate to contact us. We appreciate your business and hope to have the opportunity to serve you better in the future. Thanks & Regards,Sameer LuthraGeneral ManagerFortune Sector 27 Noida

10/10 – Hervorragend

Karan Neale

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
VFM Business Hotel in Noida
Nice convenient property located in the main business district of Noida. The staff is very friendly and ensures that you are well looked after.
Aufenthalt von 1 Nacht im März 2023

8/10 – Gut

RAM

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Situated on main road, 2km from filmcity,
Aufenthalt von 2 Nächten im Dezember 2022
Antwort von Fortune Sector 27 Noida am 24. Dez. 2022
Thank you for the 4 star rating & your valuable feedback. It was a pleasure to have you. We hope to see you again.

10/10 – Hervorragend

Dipak

Geschäftlich gereist
Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Sauberkeit
Hygiene
Everything was good except the tea cups which were not properly cleaned.
Aufenthalt von 2 Nächten im Dezember 2022

8/10 – Gut

BHARAT LAKHMAN

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff in the Dining Room was execellent. The staff cleaning the rooms was very good. The area outside the hotel was not very good there was a very foul smell from a sewer line esp after it rained.
Aufenthalt von 2 Nächten im Februar 2022
Antwort von Hotel Manager am 21. März 2022
Dear guest, namaste ! at the outset, i would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at fortune inn grazia, noida. While i regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At fortune inn grazia, noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you.

8/10 – Gut

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good business hotel for short stay
Hotel is good for short business stay, rooms are good enough in size and washrooms are also neat and clean. Breakfast has very limited options and not so lavish. No other recreational facilities in the hotel. Mall of india is around 1.5 km from hotel. One can opt this property for business trip.
Aufenthalt von 1 Nacht im Dezember 2021
Antwort von Warm regards replied by (hotel manager) am 25. Dez. 2021
Dear guest, namaste ! at the outset, i would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at fortune inn grazia, noida. While i regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At fortune inn grazia, noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you.

8/10 – Gut

Rajan

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
An ageing property
The room is nice and big. Though it needs renovation badly. Signs of wear and tear are everywhere. Staff is friendly and the food is good. The property is very close to main market area. But it’s next to a drain. Overall, though it’s bear a brand name, it is nowhere close to the brand image. An OK property when it comes to overall impression and experience.
Aufenthalt von 1 Nacht im März 2021
Antwort von Hotel Manager am 23. März 2021
Thank You Sir for your valuable feed back .

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im September 2019
Antwort von Hotel Manager am 16. Okt. 2020
Dear Guest, Namaste !!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at Fortune Inn Grazia, Noida. While I regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Inn Grazia, Noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards,

6/10 – Okay

Dipayan

Gut: Sauberkeit
Average mid-range hotel. Service can be improved..
OK, Hotel. Cannot say my stay was a pleasure. No toiletries provided unless asked for. Even a simple dental kit, shaving kit or a slipper was missing. Though reserved a room for a single bed, got a twin bed - the reason? Rooms not available. Then what's the use of reservation? Staff at the front desk was professional and quite quick. Room size is quite good.
Aufenthalt von 2 Nächten im Juli 2019
Antwort von Replied by Fortuneinngrazia (Hotel Manager) am 16. Okt. 2020
Dear Guest, Namaste !!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at Fortune Inn Grazia, Noida. While I regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Inn Grazia, Noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards, Replied by Fortuneinngrazia (Hotel Manager)

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Juli 2019
Antwort von Hotel Manager am 16. Okt. 2020
Dear Guest, Namaste !!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at Fortune Inn Grazia, Noida. While I regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Inn Grazia, Noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards,

6/10 – Okay

Rajesh

Verbesserungswürdig: Sauberkeit
Stay
A not so good experience for a business trip. Couple of things didn't go well. Housekeeping misses a lot of things around the room and they take their own sweet time if asked for some thing. The check in was good, the breakfast was good though the choices for the hot breakfast was limited. Overall a not so good/bad experience.
Aufenthalt von 1 Nacht im Mai 2019
Antwort von Hotel Manager am 16. Okt. 2020
Dear Guest, Namaste !!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at Fortune Inn Grazia, Noida. While I regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Inn Grazia, Noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards,

6/10 – Okay

Verifizierter Reisender

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Overrated on website. Beds were twin size instead of queen.
Aufenthalt von 1 Nacht im April 2019
Antwort von Hotel Manager am 16. Okt. 2020
Dear Guest, Namaste !!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at Fortune Inn Grazia, Noida. While I regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Inn Grazia, Noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards,

8/10 – Gut

natasha

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Overall great experience
Overall great experience Hotel is located in a safe neighbourhood. Food is good as well. Very helpful staff
Aufenthalt von 1 Nacht im März 2019
Antwort von Hotel Manager am 16. Okt. 2020
Dear Guest, Namaste !!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at Fortune Inn Grazia, Noida. While I regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Inn Grazia, Noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards,

8/10 – Gut

natasha

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very comfortable
Aufenthalt von 1 Nacht im März 2019
Antwort von Hotel Manager am 16. Okt. 2020
Dear Guest, Namaste !!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at Fortune Inn Grazia, Noida. While I regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Inn Grazia, Noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards,

6/10 – Okay

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2019
Antwort von Hotel Manager am 16. Okt. 2020
Dear Guest, Namaste !!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at Fortune Inn Grazia, Noida. While I regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Inn Grazia, Noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards,

8/10 – Gut

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Food could be better than what was served. Staff took time to locate booking. Rest was good.
Aufenthalt von 1 Nacht im Februar 2019
Antwort von Hotel Manager am 16. Okt. 2020
Dear Guest, Namaste !!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at Fortune Inn Grazia, Noida. While I regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Inn Grazia, Noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards,

4/10 – Schlecht

Thomas S

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Overpriced and very unpleasant odors!
The strongest, most foul stench of sewage I've encountered in travelling in Asia for 24 years. The entire hotel stunk. I feel sorry for the staff that have to work in these conditions...and btw- most of the staff were very professional, kind, attentive, etc.
Aufenthalt von 3 Nächten im Februar 2019
Antwort von Hotel Manager am 16. Okt. 2020
Dear Guest, Namaste !!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at Fortune Inn Grazia, Noida. While I regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Inn Grazia, Noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards,

8/10 – Gut

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Secure and comfortable property; exceptional shower; very attentive staff
Aufenthalt von 3 Nächten im Februar 2019
Antwort von Hotel Manager am 16. Okt. 2020
Dear Guest, Namaste !!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at Fortune Inn Grazia, Noida. While I regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Inn Grazia, Noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards,

8/10 – Gut

Jan

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2018
Antwort von Hotel manager am 16. Okt. 2020
Dear Guest, Namaste !!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at Fortune Inn Grazia, Noida. While I regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Inn Grazia, Noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards,

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Hotel is located within close access to Market. Staff is friendly and courteous. Food is excellent. Room service is on prompt basis and excellent.
Aufenthalt von 3 Nächten im November 2018
Antwort von Hotel Manager am 16. Okt. 2020
Dear Guest, Namaste !!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at Fortune Inn Grazia, Noida. While I regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Inn Grazia, Noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards,

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Staff is too Good and courteous. Really impressed. Services are excellent. Room rates little costly online sometimes, better call them and book at counter.
Aufenthalt von 4 Nächten im November 2018
Antwort von Hotel Manager am 16. Okt. 2020
Dear Guest, Namaste !!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at Fortune Inn Grazia, Noida. While I regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Inn Grazia, Noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards,

6/10 – Okay

Dewesh, Lucknow

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
There was a sewer smell in the room. Shower was damaged, took extra time to take a wash.
Aufenthalt von 1 Nacht im September 2018
Antwort von Hotel Manager am 16. Okt. 2020
Dear Guest, Namaste !!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at Fortune Inn Grazia, Noida. While I regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Inn Grazia, Noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards,

4/10 – Schlecht

Verifizierter Reisender

Verbesserungswürdig: Personal & Service
Overpriced hotel!
Overpriced hotel for the location it is in.
Aufenthalt von 1 Nacht im Januar 2018
Antwort von Hotel Manager am 16. Okt. 2020
Dear Guest, Namaste !!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at Fortune Inn Grazia, Noida. While I regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Inn Grazia, Noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards,

8/10 – Gut

Hemant

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
The Hotel is neat, clean and comfortable. The hotel staff is friendly. However the service requests sometimes needs to be reminded more than once to materialise. The check in is fast but check out takes time.
Aufenthalt von 3 Nächten im November 2017
Antwort von Hotel Manager am 16. Okt. 2020
Dear Guest, Namaste !!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at Fortune Inn Grazia, Noida. While I regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Inn Grazia, Noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards,

2/10 – Ungenügend

AK, San Francisco

Verbesserungswürdig: Personal & Service
They did not have a reservation for us.
We reached the hotel late at night. They claimed they had not heard about any reservation from Expedia. After a long time, they agreed to put us up at another hotel as they had no more rooms. It took us 1 hour to get to the other hotel. We got to bed at 6 am. The next day they said that they had cleared it with Expedia and moved us back to the original hotel. It was a very bad experience so late in the night. Either Expedia or the hotel messed up. I would like to talk to someone in senior management at Expedia to get to understand what went wrong. This will be a big problem to use Expedia in future if we can not depend on reservations made through Expedia.
Aufenthalt von 2 Nächten im Oktober 2017
Antwort von Hotel Manager am 16. Okt. 2020
Dear Guest, Namaste !!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at Fortune Inn Grazia, Noida. While I regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Inn Grazia, Noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards,

10/10 – Hervorragend

yu ling

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im September 2017
Antwort von Hotel Manager am 16. Okt. 2020
Dear Guest, Namaste !!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at Fortune Inn Grazia, Noida. While I regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Inn Grazia, Noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards,

8/10 – Gut

ed

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
NIce staff, clean hotel, good rates. Airport pick up service was expensive
Aufenthalt von 5 Nächten im September 2017
Antwort von Hotel Manager am 16. Okt. 2020
Dear Guest, Namaste !!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at Fortune Inn Grazia, Noida. While I regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Inn Grazia, Noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards,

4/10 – Schlecht

Col SL

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Awful and expensive.
Not a good experience. Too expensive for location. Lacks facilities.
Antwort von Hotel Manager am 16. Okt. 2020
Dear Guest, Namaste !!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at Fortune Inn Grazia, Noida. While I regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Inn Grazia, Noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards,

8/10 – Gut

Mohd, Aligarh

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice stay
Great experience.. they provide good environment for stay there
Antwort von Hotel Manager am 16. Okt. 2020
Dear Guest, Namaste !!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at Fortune Inn Grazia, Noida. While I regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Inn Grazia, Noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards,

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
good hotel
Everthing was good in hotel, location, staff and cleanliness. Some how I did not find food taste exiting enough to my experience there was no wow effect in taste of food.(average)
Antwort von Hotel Manager am 16. Okt. 2020
Dear Guest, Namaste !!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at Fortune Inn Grazia, Noida. While I regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Inn Grazia, Noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards,

4/10 – Schlecht

Amanjot

Verbesserungswürdig: Personal & Service und Komfort des Zimmers
This one can be avoided!
Not a 5 Star by any standards! There's a garbage dump right next to the hotel which stinks really bad! And the breakfast is very poor as well!
Antwort von Hotel Manager am 16. Okt. 2020
Dear Guest, Namaste !!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at Fortune Inn Grazia, Noida. While I regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Inn Grazia, Noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards,

6/10 – Okay

Verifizierter Reisender

Antwort von Hotel Manager am 16. Okt. 2020
Dear Guest, Namaste !!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at Fortune Inn Grazia, Noida. While I regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Inn Grazia, Noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards,

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Good
Antwort von Hotel Manager am 16. Okt. 2020
Dear Guest, Namaste !!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at Fortune Inn Grazia, Noida. While I regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Inn Grazia, Noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards,

8/10 – Gut

Ajay, Atlanta

Gut: Personal & Service und Komfort des Zimmers
It was nice hotel good breakfast
WIFI Connection was not good in Room the connection was breaking time to time
Antwort von Hotel Manager am 16. Okt. 2020
Dear Guest, Namaste !!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at Fortune Inn Grazia, Noida. While I regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Inn Grazia, Noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards,

8/10 – Gut

vishal, españa

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
buena opcion
estuvo bien
Antwort von Hotel Manager am 16. Okt. 2020
Dear Guest, Namaste !!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at Fortune Inn Grazia, Noida. While I regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Inn Grazia, Noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards,

6/10 – Okay

anil, Mumbai

Gut: Zustand der Unterkunft
Average hotel
Its not a luxury hotel but between a 3 and 4 star. Room doors slamming in the night was very loud and disturbing. House keeping was average. In my view it was about 20% too expensive for the standard and location.

8/10 – Gut

Geoff, UK

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Hotel is clean and staff are very efficient and friendly.Front desk is particularly welcoming.

8/10 – Gut

vikrant

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

2/10 – Ungenügend

Masroor, Lucknow

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
not good
I was not satisfied with your staff they all are seems every time confused

8/10 – Gut

jagbir, San francisco

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
A very good place to stay
I rated it 4 star because their breakfast is not up to the mark for the price you pay to stay. The hotel staff and service they provide is amazing. The room service is really quick. Stayed here about a week before and came back to stay for another 3 nights.

8/10 – Gut

jagbir, San francisco

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Definitely a good place to stay
Booked this hotel for meeting up with my girlfriend who lived in Noida. Definitely 5 star for service. The hotel staff was very courteous and professional in every way. The rooms and the hotel property itself was very clean. Only downside was the breakfast,which was not up to the mark( chicken nuggets,muffins and bacon strips were very yucky) and the overfilled bad smelling trash container outside the hotel property.

10/10 – Hervorragend

Risha, Aligarh

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
excellent
That was comfortable.

8/10 – Gut

POWEN, Taiwan

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
A Quiet and Nice place to stay
It's a Quiet, Comfortable, and Nice place to stay. Easy to take an Auto or taxi to go to other places. A chemist and Pizza Hut is next to the hotel. Only one thing about the Free WIFI, if the bandwitdh and speed can be wider and faster, the customers must have a better satisfaction.