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Bewertungen von DoubleTree by Hilton Davenport

4 out of 5
DoubleTree by Hilton Davenport
111 E 2nd St, Davenport, IA

Bewertungen

7,2

Gut

323 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
263 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 8 - Gut" "
163 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 6 - Okay" "
146 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
107 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,6/10

Sauberkeit

8,0/10

Personal & Service

6,8/10

Ausstattung

7,2/10

Zustand der Unterkunft

7,8/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 5 Nächten im März 2019
Antwort von Beth E am 2. Apr. 2019
Thank you for taking the time to rate our hotel! We appreciate your feedback and look forward to welcoming you back again to improve your next stay to a five star experience!

6/10 – Okay

Nathan, Normal

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Ausstattung
Way overpriced for what ya get. Beds need an update and shower had a used feel. Plus they charge 10.00 to park in their lot.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von staff am 21. Mai 2024
Thank you for taking your time to leave us a review, we apologize for the inconvenience and will make sure this is taken care of.

6/10 – Okay

estrella

Mit der Familie gereist
Gut: Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit
Very noise, not good for sleep when you are driving long distances and you need to rest
Aufenthalt von 1 Nacht im Mai 2024
Antwort von staff am 21. Mai 2024
Thank you for taking the time to leave us a review, we apologize for not meeting your expectations.

10/10 – Hervorragend

Debbie L

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
No need to leave the building, you have everything there
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Anna am 20. Mai 2024
Thankl you for taking the time to leave a review, we look forward to seeing you again

6/10 – Okay

Angie

Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
The sky walk had a small area between the sky walk and the parking garage. It was filthy and creepy. There was garbage in there, throw up, and it smelled like urine. Disgusting way to enter the sky walk leading to a classy hotel.
Aufenthalt von 1 Nacht im April 2024
Antwort von Anna am 6. Mai 2024
Hello Angie, We do not own the parking garage, this is unfortunate that was your experience. We will reach out to the city and let them know. Thank you for taking the time to leave a review.

2/10 – Ungenügend

Melody

Aufenthalt von 1 Nacht im April 2024
Antwort von Staff am 20. Mai 2024
Thank you for the rating

2/10 – Ungenügend

Lauren

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
We had two horrible experiences with staff. Absolutely horrible.
Aufenthalt von 3 Nächten im April 2024
Antwort von Anna am 8. Apr. 2024
We apologize for the interactions with staff, please reach out to the hotel

4/10 – Schlecht

Brad

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Very dirty and not well taken care of. On our floor there was a room with door off the hinges. Our room had a vomit stained couch and looked like the bathroom was not cleaned at all. Would not stay here again. Its only redeeming quality is its location. Very walkable to all downtown has to offer.
Aufenthalt von 3 Nächten im März 2024
Antwort von Anna am 8. Apr. 2024
We will address this with our housekeeping team, thank you for your feedback.

8/10 – Gut

Monica

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Anna am 8. Apr. 2024
We are happy you had a pleasant experience at our property

10/10 – Hervorragend

Chrissy

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Anna am 8. Apr. 2024
We are happy you had a pleasant experience at our property

6/10 – Okay

Bridget

Mit einer Gruppe gereist
The rooms are really hot and there’s “nothing they can do about it”. Parking is sparse. Our room had a leaky faucet. Bathroom floor was dirty.
Aufenthalt von 2 Nächten im März 2024
Antwort von Anna am 8. Apr. 2024
Thank you for your feedback

8/10 – Gut

Mollie

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Their key-maker went down the morning we checked in, so staff had to let us in our room as we would come and go, but they did their best to get people in their rooms in a timely fashion! Great job to the staff overcoming that obstacle!
Aufenthalt von 1 Nacht im März 2024
Antwort von Anna am 8. Apr. 2024
We are happy you had a pleasant experience at our property and thank you for your feedback.

2/10 – Ungenügend

Isabel

Aufenthalt von 2 Nächten im März 2024
Antwort von Anna am 8. Apr. 2024
We apologize that you didn't enjoy your stay with us.

2/10 – Ungenügend

Stori

Mit der Familie gereist
Gut: Personal & Service
We were unable to sleep due to the noise that echos through the hotel from the first floor. The sound of people from the bar kept us up until they closed at midnight. The reason we came into town was for a volleyball tournament and we had to be up early. After the bar closed people continued to stay outside their rooms and continue drinking which was even louder once they were on the 5th floor.
Aufenthalt von 1 Nacht im März 2024
Antwort von Anna am 8. Apr. 2024
We apologize for the experience you had at our hotel, thank you for your feedback

2/10 – Ungenügend

Nicole

Verbesserungswürdig: Zustand der Unterkunft
N/A
Aufenthalt von 1 Nacht im März 2024
Antwort von Anna am 8. Apr. 2024
We apologize that you didn't enjoy your stay.

10/10 – Hervorragend

Brenda

Aufenthalt von 1 Nacht im März 2024
Antwort von Anna am 8. Apr. 2024
We are happy you had a pleasant experience at our property

10/10 – Hervorragend

Steve

Aufenthalt von 1 Nacht im März 2024
Antwort von Anna am 8. Apr. 2024
We are happy you had a pleasant experience at our property

4/10 – Schlecht

Kirk

Mit der Familie gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
No AC, arrived in room at 75 degrees. Turned the AC on, was 78 degrees that evening with unit running entire day. Zero communication from staff regarding dining accommodations or protocols for even trying to order a meal. Woke up to a live band at 7 am on a Sunday morning.
Aufenthalt von 2 Nächten im März 2024
Antwort von Anna am 8. Apr. 2024
We apologize for the inconveniences of your stay, thank you for your feedback

4/10 – Schlecht

Andre

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Fire alarms going off all night
Aufenthalt von 2 Nächten im März 2024
Antwort von Anna am 8. Apr. 2024
Thank you for your feedback

4/10 – Schlecht

SAM

Geschäftlich gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
fire alarm going off for hours. it was not easy with a super loud sound going off in the room.
Aufenthalt von 1 Nacht im März 2024
Antwort von Anna am 8. Apr. 2024
We apologize for the inconvenience of the fire alarm, thank you for your feedback

10/10 – Hervorragend

Valerie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The only thing i didnt care for this time around was the very loud group after 11 pm. Sound does carry. Everything was great, as usual!
Aufenthalt von 1 Nacht im März 2024
Antwort von Anna am 8. Apr. 2024
We are happy you had a pleasant experience at our property

2/10 – Ungenügend

Jennifer

Mit der Familie und kleinen Kindern gereist, Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
It was a convenient location to the Rivercenter. Unfortunately we were on floor 6 and it was over 70 degrees outside and because it was March they couldn't turn on the air. It was 86 degrees in our room and would not cool down even with a window open! It was so loud outside with the window open!
Aufenthalt von 2 Nächten im März 2024
Antwort von Anna am 8. Apr. 2024
We apologize for the inconvenience

2/10 – Ungenügend

Torrie

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
We were in town for a dance competition. The horel air was not working, by the time maintenance checked, our room was 85 degrees. After multiple complaints we switched rooms. We were able to get in a room with an open window to keep it cool enough (it is february in Iowa. We should not be sleeping with the window open.) Staff was doing what they could, but this is a property management issue that needs resolved!
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Staff am 8. Apr. 2024
we apologize for the inconvenience

8/10 – Gut

Ann

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
This is a nice hotel, clean, well managed. A little trouble checking in as they were unable to make key cards. The young man at the desk needs a little coaching on how to speak to customers during a crisis. So I smiled and told him how sorry I was this was happening, and we were going to take a seat, put our luggage over here, and that I was sure it would be up and running in no time.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Staff am 8. Apr. 2024
We are happy you had a pleasant experience at our property

10/10 – Hervorragend

Casandra, Delmar

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Would be better if had microwaves in rooms
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Staff am 8. Apr. 2024
We are happy you had a pleasant experience at our property

10/10 – Hervorragend

Jennifer

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice, clean, updated hotel
Beautiful hotel, nice and clean, perfect for a short little weekend getaway for me and my daughter. The only downside was that the pool area was closed for maintenance.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Staff am 8. Apr. 2024
We are happy you had a pleasant experience at our property

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Not bad
I was only here for one night. The receptionist who checked me in was very friendly and welcoming. The room was fine for the most part, however it was very warm. When I left in the morning it was 83 degrees, despite the thermostat being set at 65. The fire alarm also went off in the morning, but I don't believe anybody is at fault for that. Overall, I did enjoy my stay and would probably stay again if I am ever back in the area.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Staff am 8. Apr. 2024
We are happy you had a pleasant experience at our property

10/10 – Hervorragend

Lori

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Will stay again
It was good! We have stayed before and will definitely stay again. Location is great.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Staff am 8. Apr. 2024
We are happy you had a pleasant experience at our property

10/10 – Hervorragend

Nikita

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Staff am 8. Apr. 2024
We are happy you had a pleasant experience at our property

10/10 – Hervorragend

Krista

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Staff am 8. Apr. 2024
We are happy you had a pleasant experience at our property

4/10 – Schlecht

Patricia

Mit dem Partner gereist
It was a well maintained property. Very clean. However, our room was extreeemly hot! The thermostat said 84 even after turned off. Since our room overlooked the lobby we couldn’t even open a window to cool it off. There were two other rooms in our party and they had the same problems with the heat. As soon as we could in the morning we checked out!
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Staff am 8. Apr. 2024
we apologize for the inconvenience

4/10 – Schlecht

Melinda

Mit einer Gruppe gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Rough Shape...
There were several spots of noticeable damage to the walls that were very badly "patched", the floors in the bathroom didnt look like they had been mopped in a while with dirt streaks all over them, there was a hole in the bayhroom door by the door knob that you could see through and it was uncomfortably hot in the whole hotel and room. The room thermostat was set to 65, but it jept blowing hot area and the actual temperature of the room was 77. Other guests we rode the elevator with mentioned it was the same in their room too. It felt like i was saying in a $50/night hotel, not one that was almost $200. Very disappointing.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Staff am 8. Apr. 2024
we apologize for the inconvenience

6/10 – Okay

paula

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Staff am 18. Apr. 2024
Thank you for taking the time to leave us a rating

8/10 – Gut

Kami

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
No casino
The reason why we booked this hotel was because it stated on their website that the Rhythm City casino was a 2 minute walk. Come to find out there is no casino. I believe it’s a 16 minute drive instead. Also the pool wasn’t open for use.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Staff am 18. Apr. 2024
Thank you for your feedback

4/10 – Schlecht

Joshua

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
This is the 2nd time we’ve stayed here in 30 days and this time was much worse than the first time! The shower conditioner bottle was to be affixed to the wall in the shower and it was lying on the shower floor, the shower was a stead drip and wouldn’t shut off and to add the shower wouldn’t turn on! We had to call maintenance to turn it on for us! The toilet paper holder was loose and barely hanging on to the cabinet! There were missing and loose outlet covers, which is a safety concern! The room was super hot and we couldn’t get the temp down any lower than 73 degrees!! We are exited to stay here for the pool but it wasn’t operational either! All in all these are all maintenance issues that the hotel and discounts should be given if these items persist it’s hard to justify the nightly rate!!
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Staff am 18. Apr. 2024
Thank you for taking the time to leave us a review, we appreciate your business and feedback

2/10 – Ungenügend

Cassidy

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sauna Room
We checked in and had to leave right away for an event so we didn’t even get to see the room until later. When we did get up to the room the thermostat was at 87 degrees and it was like a sauna. There was no way to turn on “air conditioning” we had to turn it off all together. It never cooled down. We asked for fans they didn’t have any. At midnight we had enough and tried to see if the Walmart ten miles away had a fan and they were closed. The desk didn’t help us at all! We were only given Hilton honors points and not refunded our room. I will never stay here again as we didn’t sleep a wink. Should have just drove home in the middle of the night!
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Staff am 18. Apr. 2024
Thank you for the feedback, we do apologize for the inconvenience you experienced

4/10 – Schlecht

Ian

Aufenthalt von 5 Nächten im Januar 2024
Antwort von Staff am 18. Apr. 2024
Thank you for taking the time to leave us a postive rating

2/10 – Ungenügend

Steve

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Komfort des Zimmers
Aufenthalt von 5 Nächten im Januar 2024
Antwort von Staff am 18. Apr. 2024
Thank you for taking the time to leave us a rating

10/10 – Hervorragend

juanesha

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Staff am 18. Apr. 2024
Thank you for the positive rating

10/10 – Hervorragend

David

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Staff am 18. Apr. 2024
Thank you for the postive rating

2/10 – Ungenügend

Ty

Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
There is an issue with the Expedia payment interface and we were charged twice by the property. This has caused significant waste of time and energy to get the extra charges reversed. The property insists I research and resolve how Expedia pays the property and they state they don’t handle this. The hotel charges $100 more per night to book directly, but buyer beware.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Staff am 18. Apr. 2024
You are correct when you book 3rd party we have no access to your payment. Thank you for taking the time to leave a review

6/10 – Okay

Eric

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Got a great deal on the room. Nice hotel. Spacious. Unfortunately, the heat didn’t work in our room. Maintenance came and diagnosed it very quickly. Got us in a new room quickly, as well. My only gripe was the smell of oil or something in the air everywhere, which I presume came from the griddle in the kitchen directly below us.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Staff am 18. Apr. 2024
Thank you for the feedback

8/10 – Gut

Andrea

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Needed a break
This is a lovely hotel. I took a couple of kids to get us out during several days of snow/cold/trapped at home. The restaurant was out of a couple of items but we figured it out. Our only complaint was the temperature throughout the lobby, restaurant, and pool area--it was cold!
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Staff am 18. Apr. 2024
Thank you for your feedback

2/10 – Ungenügend

Pete

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Staff am 18. Apr. 2024
Thank you for the feedback

8/10 – Gut

Nate

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Staff am 8. Apr. 2024
We are happy you had a pleasant experience at our property

10/10 – Hervorragend

Duncan, Woodstock

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Staff am 18. Apr. 2024
Thank you for taking the time to leave us a review

10/10 – Hervorragend

Steve

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Staff am 18. Apr. 2024
Thank you for the rating

8/10 – Gut

Megan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The room was nice and spacious. We were there with a large group and everyone reported temperature control issues. The rooms were very hot and staff reported a boiler issue.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Staff am 18. Apr. 2024
Thank you for taking the time to leave us a postive review, we appreciate your business. Thank you for the feedback.

10/10 – Hervorragend

Darryl

Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Staff am 18. Apr. 2024
Thank you for your business and the positive rating

8/10 – Gut

Kari

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Staff am 18. Apr. 2024
Thank you