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Bewertungen von Dusit Thani Residence Davao

4.5 out of 5
Dusit Thani Residence Davao
Stella Hizon Reyes Drive, Barrio Pampanga, Davao

Bewertungen

9,0

Wunderbar

41 von insgesamt 58 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
9 von insgesamt 58 Gästebewertungen haben eine Bewertung von 8 - Gut" "
3 von insgesamt 58 Gästebewertungen haben eine Bewertung von 6 - Okay" "
2 von insgesamt 58 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
3 von insgesamt 58 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,2/10

Sauberkeit

9,2/10

Personal & Service

9,6/10

Ausstattung

9,0/10

Zustand der Unterkunft

9,6/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im März 2021

10/10 – Hervorragend

edward

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
great hotel
Aufenthalt von 2 Nächten im April 2024
Antwort von Christoph am 24. Apr. 2024
Dear Jose,Thank you for taking the time to share your feedback about your recent stay with us. We are thrilled to receive a perfect rating of 5 out of 5 from you. It is truly rewarding to know that we were able to meet and exceed your expectations during your time with us.Your positive feedback is greatly appreciated, and we are delighted to have provided you with an exceptional experience. We look forward to welcoming you back for another memorable stay in the future.Warm regards,Christoph KuchCluster General Manager

6/10 – Okay

Evan

Gut: Personal & Service
Aufenthalt von 1 Nacht im April 2024
Antwort von Christoph am 24. Apr. 2024
Dear Evan,Thank you for taking the time to share your feedback about your recent stay with us. We appreciate your rating of 3 out of 5 and are grateful for your constructive feedback. We are always looking for ways to improve our services and guest experience, and your input is invaluable to us.We hope to have the opportunity to welcome you back in the future and provide you with a more positive experience.Best regards,Christoph KuchCluster General Manager

8/10 – Gut

REAN LIONELLE, HONOLULU

Gut: Sauberkeit und Personal & Service
Aufenthalt von 2 Nächten im April 2024
Antwort von Christoph am 24. Apr. 2024
Dear Rean,Thank you for taking the time to share your feedback about your recent stay with us. We are pleased to hear that you had a positive experience overall and that you rated us 4 out of 5. We appreciate your constructive feedback and will take it into consideration to continue improving our services.We are glad that you enjoyed your stay and hope to have the opportunity to welcome you back in the future.Best regards,Christoph KuchCluster General Manager

8/10 – Gut

Renan Jim Jaro

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very attentive and respectful staff.
Aufenthalt von 2 Nächten im April 2024
Antwort von Christoph am 24. Apr. 2024
Dear Renan,Thank you for sharing your positive feedback about your recent stay with us. We are delighted to hear that you found our staff to be very attentive and respectful. Providing exceptional service is a top priority for us, and we are thrilled that our team's efforts contributed to your positive experience.Your kind words are truly appreciated, and we look forward to the opportunity to welcome you back for another enjoyable stay in the future.Warm regards,Christoph KuchCluster General Manager

10/10 – Hervorragend

Ruel

Mit der Familie und kleinen Kindern gereist, Geschäftlich gereist, Mit dem Partner gereist, Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024
Antwort von Christoph am 24. Apr. 2024
Dear Guest,Thank you for taking the time to share your feedback about your recent stay with us. We are thrilled to receive a perfect rating of 5 out of 5 from you. It is truly rewarding to know that we were able to meet and exceed your expectations during your time with us.Your positive feedback is greatly appreciated, and we are delighted to have provided you with an exceptional experience. We look forward to welcoming you back for another memorable stay in the future.Warm regards,Christoph KuchCluster General Manager

10/10 – Hervorragend

Jose

Aufenthalt von 1 Nacht im März 2024
Antwort von Christoph am 24. Apr. 2024
Dear Jose,Thank you for taking the time to share your feedback about your recent stay with us. We are thrilled to receive a perfect rating of 5 out of 5 from you. It is truly rewarding to know that we were able to meet and exceed your expectations during your time with us.Your positive feedback is greatly appreciated, and we are delighted to have provided you with an exceptional experience. We look forward to welcoming you back for another memorable stay in the future.Warm regards,Christoph KuchCluster General Manager

4/10 – Schlecht

Justin

Geschäftlich gereist
Gut: Ausstattung
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
On March 26, upon my arrival, I found that my key card for room R802 was not working. Despite visiting the lobby multiple times to get a new key card, the issue persisted. It took 15 minutes for someone to finally open the door for me, and throughout this ordeal, there was no apology or acknowledgment of the inconvenience from the front desk staff. As a seasoned traveler who frequently stays at various hotels, I must say that this experience did not meet the level of service I would expect from a 4-star hotel. Furthermore, on March 28 around 6:20am, I discovered a cockroach crawling on the wall in my room. This raises concerns about the sanitary conditions of the room, especially considering the reputation of your hotel as a 4-star establishment. When I reported this to the front desk staff, I was surprised by the lack of empathy or proactive response. The staff simply took a picture and did not offer any apology or assurance that the issue would be addressed.
Aufenthalt von 3 Nächten im März 2024
Antwort von Christoph am 24. Apr. 2024
Dear Justin,Thank you for sharing your feedback about your recent stay with us. We are deeply sorry to hear about the issues you encountered during your visit. It is disappointing to learn about the inconvenience with your key card and the presence of a cockroach in your room.We take matters of guest satisfaction and cleanliness very seriously, and we apologize for falling short of your expectations. Your concerns have been addressed with our team to ensure that such incidents are promptly handled and do not recur in the future.We appreciate your valuable feedback and hope to have the opportunity to welcome you back for a more positive experience that reflects the high standards we aim to uphold.Warm regards,Christoph KuchCluster General Manager

10/10 – Hervorragend

Logan, Northland

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The quality food and service is outstanding. I’m very impressed and based on this will be looking for more of these hotels in my destinations
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Christoph am 27. Feb. 2024
Dear Logan, We are glad you loved your stay with us! It is our sincere pleasure to be of service to you. Looking forward to your next visit!Sincerely, Christoph KuchGeneral Manager

10/10 – Hervorragend

Roxann Mae, Newton

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Perfect place to relax and unwind! The room is so clean and my favorite part is the breakfast buffet!!!
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Christoph am 23. Feb. 2024
Dear Roxann, We are glad you loved your stay with us! It is our sincere pleasure to be of service to you. Looking forward to your next visit!Sincerely, Christoph KuchGeneral Manager

10/10 – Hervorragend

jeffrey

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice and friendly place. I stay there every time i travel to Phillipines from usa. I would highly recommend this place.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Christoph am 23. Feb. 2024
Dear Guest, We are glad you loved your stay with us! It is our sincere pleasure to be of service to you. Looking forward to your next visit!Sincerely, Christoph KuchGeneral Manager

10/10 – Hervorragend

Gerald

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Dusit Thani is my favorite in Davao
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Christoph am 29. Jan. 2024
Dear Guest, We are glad you loved your stay with us! It is our sincere pleasure to be of service to you. Looking forward to your next visit!Sincerely, Christoph Kuch General Manager

10/10 – Hervorragend

Cristina

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Christoph am 15. Jan. 2024
Dear Cristina, We are glad you loved your stay with us! It is our sincere pleasure to be of service to you. Looking forward to your next visit!Sincerely, Christoph KuchGeneral Manager

10/10 – Hervorragend

Jorelyn

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Big, beautiful room for my family. Only thing I complain is that, when you book a room for 5, with breakfast, then all 5 guests should be free, especially that they’re children 10 under.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Christoph am 15. Jan. 2024
Dear Jorelyn, Thank you for your feedback. We will certainly note the rooms for improvement and address this with the team. Looking forward to your next visit!Sincerely,

8/10 – Gut

WILLIAM L

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Christoph am 15. Jan. 2024
Dear William, We are glad you loved your stay with us! It is our sincere pleasure to be of service to you. Looking forward to your next visit!Sincerely, Christoph KuchGeneral Manager

10/10 – Hervorragend

Cristina

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
My favorite hotel in Davao and will stay here again. Their spa is awesome, I love the steam room. They’ll let you use it for 20 mins first before you’ll get your amazing massage. Forgot the name of the therapist but she’s awesome! Their suite is spacious, bed is comfortable. Everything about this hotel is just great and will bring my family again to Dusit Thani
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Christoph am 16. Jan. 2024
Dear Cristina, We are glad you loved your stay with us! It is our sincere pleasure to be of service to you. Looking forward to your next visit!Sincerely, Christoph KuchGeneral Manager

2/10 – Ungenügend

Dipesh

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Booked a 2 night stay from 24 Dec.Arrived at the hotel around 3am after celebrating Christmas Eve dinner with the family. When we arrived, the security personnel told us to place our luggage onto the trolley expecting that someone will bring our luggage to our room. However we were told to push the trolley ourselves because there was no bellboy around to help. On the first night, when taking a shower, I saw 2 cockroaches on the sink. Since they were pretty small and it was quite late, I had to kill them myself and throw them out. On the second night, we decided to extend our stay. I specifically asked the receptionist if we were going to stay in the same room as it is a hassle moving our things. She confirmed that we can stay in the same room but we need to pay a bit extra for this. We agreed but within few minutes of being in the room we received a call from the same receptionist saying that the room will no longer be available because the owner of the unit wants to stay the night. So in the end we were moved to another room for our 3rd night stay.Upon brief inspection, we noticed that the phone was not working. We reported it at the reception before noon on our way out.Got back around 10pm, phone was still not fixed. We decided to dismiss it since we didn’t really need the phone. Decided to have a bath, but the tub was leaking.Nearly slipped because the bath rug was already wet from the leak.Then found out the hot water was not working. Disappointing stay!
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Christoph am 15. Jan. 2024
Dear Guest, Thank you for letting us know about your stay with us. We sincerely apologize for the inconvenience we have caused you during your stay. Rest assured that my team is addressing this properly. We hope you give us another chance to be of service to you soon.Sincerely, Christoph KuchGeneral Manager

10/10 – Hervorragend

Kejie

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
有过不愉快的住宿体验，但最终给我处理了，换给我海景套房。谢谢帮助，最终体验都挺好的。
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Dusit Thani Residence Davao am 14. Dez. 2023
Dear Kejie, We are glad you loved your stay with us! It is our sincere pleasure to be of service to you. Looking forward to your next visit!Sincerely, Christoph KuchGeneral Manager

10/10 – Hervorragend

Todd, Redding

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im November 2023
Antwort von Dusit Thani Residence Davao am 2. Dez. 2023
Dear Todd, We are glad you loved your stay with us! It is our sincere pleasure to be of service to you. Looking forward to your next visit!Sincerely, Christoph KuchGeneral Manager

10/10 – Hervorragend

Kejie

Aufenthalt von 1 Nacht im November 2023
Antwort von Dusit Thani Residence Davao am 2. Dez. 2023
Dear Kejie, We are glad you loved your stay with us! It is our sincere pleasure to be of service to you. Looking forward to your next visit!Sincerely, Christoph KuchGeneral Manager

10/10 – Hervorragend

Kejie

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
有一段很好的经历，遇到了不错的本地人。 服务很好，房间很大，最好两个人以上使用。
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Dusit Thani Residence Davao am 5. Nov. 2023
Dear Kejie, We are glad you loved your stay with us! It is our sincere pleasure to be of service to you. Looking forward to your next visit!Sincerely, Christoph KuchGeneral Manager

10/10 – Hervorragend

Gerald Ray

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
This is my second time staying at the Dusit Thani in Davao! But the niceness and helpfulness of the staff has made me a regular Dusit Thani customer! They really make you feel special!
Aufenthalt von 5 Nächten im Oktober 2023
Antwort von Dusit Thani Residence Davao am 26. Okt. 2023
Dear Gerald Ray, We are glad you loved your stay with us! It is our sincere pleasure to be of service to you. Looking forward to your next visit!Sincerely, Christoph KuchGeneral Manager

10/10 – Hervorragend

Brian

Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Dusit Thani Residence Davao am 5. Nov. 2023
Dear Brian, We are glad you loved your stay with us! It is our sincere pleasure to be of service to you. Looking forward to your next visit!Sincerely, Christoph KuchGeneral Manager

10/10 – Hervorragend

Ma Fatima

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2023
Antwort von Dusit Thani Residence Davao am 26. Sept. 2023
Dear Ma Fatima, We are glad you loved your stay with us! It is our sincere pleasure to be of service to you. Looking forward to your next visit!Sincerely, Christoph KuchGeneral Manager

10/10 – Hervorragend

Gerald

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This place was excellent!! The staff was one of, if not the nicest staff of any hotel I’ve been to. Not just the Philippines either.
Aufenthalt von 1 Nacht im September 2023
Antwort von Dusit Thani Residence Davao am 7. Sept. 2023
Dear Gerald, We are glad you loved your stay with us! It is our sincere pleasure to be of service to you. Looking forward to your next visit!Sincerely, Christoph KuchGeneral Manager

10/10 – Hervorragend

Jasmin

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I found the staff in the madayaw restaurant is helpful approachable and her name is jessica cano
Aufenthalt von 1 Nacht im August 2023
Antwort von Dusit Thani Residence Davao am 7. Sept. 2023
Dear Jasmin, We are glad you loved your stay with us! It is our sincere pleasure to be of service to you. Looking forward to your next visit!Sincerely, Christoph KuchGeneral Manager

6/10 – Okay

ROSALITA, GRASS VALLEY

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
The check in process was slow. The room was dirty and old.
Aufenthalt von 2 Nächten im August 2023
Antwort von Dusit Thani Residence Davao am 16. Aug. 2023
Dear Rosalita, Thank you for your feedback. We will certainly note the rooms for improvement and address this with the team. Looking forward to your next visit!Sincerely, Christoph KuchGeneral Manager

10/10 – Hervorragend

Mikko

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Suosittelen
Todella ystävällinen ja palvelualtis henkilökunta. Sisäpihalla viihtyisät uima-altaat. Ruoka hyvää. Monipuolisia palveluita saatavilla. Hienoin ja kallein majoituspaikka Davao Cityssä, mutta ehdottomasti hintansa arvoinen.
Aufenthalt von 2 Nächten im Mai 2023
Antwort von Dusit Thani Residence Davao am 16. Aug. 2023
Dear Mikko, We are glad you loved your stay with us! It is our sincere pleasure to be of service to you. Looking forward to your next visit!Sincerely, Christoph KuchGeneral Manager

10/10 – Hervorragend

Nelson

Mit der Familie und kleinen Kindern gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The room was magnificent. The food was amazing. Staff was courteous and helpful.
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Dusit Thani Residence Davao am 2. Aug. 2023
Dear Nelson, We are glad you loved your stay with us! It is our sincere pleasure to be of service to you. Looking forward to your next visit!Sincerely, Christoph KuchGeneral Manager

8/10 – Gut

DEWAIN, UNIONDALE

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The room was big and cozy, friendly staff, and good food offered
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Dusit Thani Residence Davao am 16. Juli 2023
Dear Dewain, We are glad you loved your stay with us! It is our sincere pleasure to be of service to you. Looking forward to your next visit!Sincerely, Christoph KuchGeneral Manager

10/10 – Hervorragend

Morten

Aufenthalt von 1 Nacht im Mai 2023
Antwort von Dusit Thani Residence Davao am 29. Mai 2023
Dear Morten, We are glad you loved your stay with us! It is our sincere pleasure to be of service to you. Looking forward to your next visit!Sincerely, Christoph KuchGeneral Manager

10/10 – Hervorragend

Ferdinand

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
a classy place to stay at Davao City. Beautiful Residences with amazing buffet breakfast and very close to the airport.
Aufenthalt von 1 Nacht im April 2023
Antwort von Dusit Thani Residence Davao am 26. Apr. 2023
Dear Ferdinand, We are glad you loved your stay with us! It is our sincere pleasure to be of service to you. Looking forward to your next visit!Sincerely, Christoph KuchGeneral Manager

8/10 – Gut

Wendy

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loved inroom dining selection, service and availability 24 hours
Aufenthalt von 2 Nächten im April 2023
Antwort von Dusit Thani Residence Davao am 26. Apr. 2023
Dear Wendy, We are glad you loved your stay with us! It is our sincere pleasure to be of service to you. Looking forward to your next visit!Sincerely, Christoph KuchGeneral Manager

8/10 – Gut

Ross

Mit dem Partner gereist
Gut: Personal & Service und Ausstattung
Only reason I didn’t give the stay excellent status was because there was a light that would not turn off and the coffee table was stained with cup stains. Other then that it was amazing. Staff were all amazing. 2 staff members that stood out to me were during breakfast. Sheri and Princess. They were amazing extremely friendly, informative, and to me ideal employees. Princess was always on top of clearing the table and filling water and Sheri was always right on top of everything seating and coffee. Sheri always seems to have a smile on her face even with a mask on you could tell she was pleased with her job and what she was doing!
Aufenthalt von 4 Nächten im April 2023
Antwort von Dusit Thani Residence Davao am 17. Apr. 2023
Dear Ross, Thank you for your feedback. We will certainly note the rooms for improvement and address this with the team. Looking forward to your next visit!Sincerely, Christoph KuchGeneral Manager

10/10 – Hervorragend

KA HUNG

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
整體都非常舒服，無論設施、餐廳、服務態度都很好。少少可惜的 二樓泳池不是公開，要預約先能去。希望可以改善。 但整體真的比個讚。非常舒服的旅程。
Antwort von Dusit Thani Residence Davao am 3. Apr. 2023
Dear Ka Hung, We are glad you loved your stay with us! It is our sincere pleasure to be of service to you. Looking forward to your next visit!Sincerely, Christoph KuchGeneral Manager

8/10 – Gut

Clay

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
.
Aufenthalt von 9 Nächten im März 2023
Antwort von Dusit Thani Residence Davao am 13. März 2023
Dear Clay, We are glad you loved your stay with us! It is our sincere pleasure to be of service to you. Looking forward to your next visit!Sincerely, Christoph KuchGeneral Manager

10/10 – Hervorragend

henry dalaza

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Everything is great
Aufenthalt von 1 Nacht im Februar 2023
Antwort von Dusit Thani Residence Davao am 8. März 2023
Dear Henry, We are glad you loved your stay with us! It is our sincere pleasure to be of service to you. Looking forward to your next visit!Sincerely, Christoph KuchGeneral Manager

10/10 – Hervorragend

henry dalaza

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It’s the center to go places around Davao city and visit other islands
Aufenthalt von 1 Nacht im Februar 2023
Antwort von Dusit Thani Residence Davao am 17. Feb. 2023
Dear Henry, We are glad you loved your stay with us! It is our sincere pleasure to be of service to you. Looking forward to your next visit!Sincerely, Christoph KuchGeneral Manager

10/10 – Hervorragend

Amy

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very friendly and accommodating staff
Antwort von Dusit Thani Residence Davao am 29. Dez. 2022
Dear Amy, We are glad you loved your stay with us! It is our sincere pleasure to be of service to you. Looking forward to your next visit!Sincerely, Christoph KuchGeneral Manager

10/10 – Hervorragend

Scott

Aufenthalt von 2 Nächten im Dezember 2022

8/10 – Gut

Ed, San Diego

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property’s location was great. It offers an unobstructed view of the neighboring Samal Island. It’s also in the outer edges of town, so it was quiet. Cabs were also easy to get. Security was very visible and the perimeter of the property was well fenced. There’s a piano lounge that provides nightly entertainment. The two on-site restaurants offers Thai cuisine and a buffet. The pool was clean and well maintained. The room offers a full kitchen with a stove, microwave, and an espresso machine. The beddings smelled good and the pillows fluffy. There is also a washer/dryer in the room. The staff even provided detergent and walk us through the machine’s operation. Just a couple of improvement feedback; there are numerous unlabeled switches for the lights which confuses you. And after 11:00PM, calls for room service, or even calls to the front desk were answered. The staff really went out of their way to make our stay very pleasant and comfortable.
Antwort von Dusit Thani Residence Davao am 18. Nov. 2022
Dear Ed, We are glad you loved your stay with us! It is our sincere pleasure to be of service to you. Looking forward to your next visit!Sincerely, Christoph KuchGeneral Manager

10/10 – Hervorragend

Aileen

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The staff. They are respectful and happy to help. I don’t have to wait long for them to respond like picking up my trash when I leave them outside my door, when I ask for things I need like additional pillows, towels, etc. i feel safe.
Aufenthalt von 2 Nächten im Oktober 2022
Antwort von Dusit Thani Residence Davao am 17. Okt. 2022
Dear Aileen, We are glad you loved your stay with us! It is our sincere pleasure to be of service to you. Looking forward to your next visit!Sincerely, Christoph KuchGeneral Manager

10/10 – Hervorragend

Nenith

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great Hotel at Davao.The staff at this property are all great and friendly! They all go above and beyond to make your stay comfortable. Overall, my mother and I had a great experience. The staff was incredibly helpful and the amenities were great. The room was wonderful, neat and clean. Thank you!
Aufenthalt von 2 Nächten im September 2022
Antwort von Dusit Thani Residence Davao am 3. Okt. 2022
Dear Nenith, We are glad you loved your stay with us! It is our sincere pleasure to be of service to you. Looking forward to your next visit!Sincerely, Christoph KuchGeneral Manager

10/10 – Hervorragend

WILLIAM

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Have stayed at Dusit before, that is why I stayed again, a really nice place, I recommend it to anyone looking for clean rooms and great service.
Aufenthalt von 2 Nächten im August 2022
Antwort von Dusit Thani Residence Davao am 19. Aug. 2022
Dear William, We are glad you loved your stay with us! It is our sincere pleasure to be of service to you. Looking forward to your next visit!Sincerely, Christoph KuchGeneral Manager

10/10 – Hervorragend

Leslie

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was very helpful and pleasant. Amenities was complete, I even have a washer/dryer in my suite. The room is very spacious and comfortable. Pastries at the Dusit Gourmet was delicious. Pool looks very inviting. Will surely stay again.
Aufenthalt von 4 Nächten im Juni 2022
Antwort von Dusit Thani Residence Davao am 20. Juli 2022
Dear Leslie, We are glad you loved your stay with us! It is our sincere pleasure to be of service to you. Looking forward to your next visit! Sincerely, Christoph Kuch General Manager

4/10 – Schlecht

James

Mit dem Partner gereist
Gut: Ausstattung
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
I was really looking forward to a great experience, unfortunately that was not what i received. The hotel is beautiful and the staff is friendly and accommodating, but there were many problems with the room and when i shared these with management, their response was entirely unsatisfactory. The first problem we noticed was the front door lock and security hasp would not close. We couldn't lock the door to the room! The next day, engineering came by and we had to sit there and wait while they banged on the plates as they tried to get things aligned for about an hour. The bathroom has not been stocked or properly cleaned. There were no towels, washcloths, or soap. There was garbage on the floor, uncleanned faucet handles, and non-working vanity lights. The bidet water pressure was so high you could cut a bar of soap! The kitchen in the room was nice, but there were so few items available to cook with, and an equally few ways to clean, if you choose to cook. 1 pan, 1 slotted turner/spatula, 2 plates, bowls, forks, butter knives, a cutting board, and 4 wine glasses. Any other cooking necessities we had to provide. No dish soap, sponges, dish towels, and no automatic dishwasher detergent for the dishwasher. The most offensive part of the kitchen was the 2 times the filter box under the sink overflowed and spilled foul smelling muck all over my feet and the floor. In both instances engineering was dispatched and spent about an hour cleaning up the mess.
Aufenthalt von 12 Nächten im Juni 2022
Antwort von Dusit Thani Residence Davao am 20. Juli 2022
Dear James, Thank you for letting us know about your stay with us. We sincerely apologize for the inconvenience we have caused you during your stay. Rest assured that my team is addressing this properly. We hope you give us another chance to be of service to you soon. Sincerely, Christoph Kuch General Manager

10/10 – Hervorragend

Rodolfo

Aufenthalt von 2 Nächten im Mai 2022
Antwort von Dusit Thani Residence Davao am 2. Juni 2022
Dear Rodolfo, We are glad you loved your stay with us! It is our sincere pleasure to be of service to you. Looking forward to your next visit! Sincerely, Christoph Kuch General Manager

6/10 – Okay

I Yu

Aufenthalt von 3 Nächten im Mai 2022

10/10 – Hervorragend

Julita

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Close to everything. Beautiful room, comfortable bed. Staff are friendly and are ready to help when you need something. Beautiful ground with a nice swimming pool. Modern decorations for the mother's day celebration.
Aufenthalt von 4 Nächten im Mai 2022
Antwort von Dusit Thani Residence Davao am 16. Mai 2022
Dear Julita, We are glad you loved your stay with us! It is our sincere pleasure to be of service to you. Looking forward to your next visit! Sincerely, Christoph Kuch General Manager

2/10 – Ungenügend

Steven

Aufenthalt von 4 Nächten im März 2022