Ausstattung der Unterkunft

Bewertungen von Four Points by Sheraton Dar es Salaam New Africa

4 out of 5

Bewertungen

8,8

Hervorragend

92 von insgesamt 148 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
38 von insgesamt 148 Gästebewertungen haben eine Bewertung von 8 - Gut" "
6 von insgesamt 148 Gästebewertungen haben eine Bewertung von 6 - Okay" "
5 von insgesamt 148 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
7 von insgesamt 148 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,2/10

Sauberkeit

9,2/10

Personal & Service

8,8/10

Ausstattung

8,8/10

Zustand der Unterkunft

8,6/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Daniel

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
super stay, good located in down town
We had a super stay in this Hotel, well located in down town. Very friendly, helping and courteous staff, always smiling :-) Good and fresh food at buffet, including a la carte in evening. Nice outside terrace at the fresh air for the eve. Assisted me perfectly in evening for very late check-out with minor extra costs. Many thanks for enabling a great stay in DAR for me :-)
Aufenthalt von 7 Nächten im März 2022
Antwort von Augustine Baraza am 22. März 2022
Dear Daniel, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Four Points by Sheraton Dar es Salaam New Africa. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note that due to covid and extremely low guest numbers, we are unable to keep all food and beverage outlets open at all times. We are trying our best to offer as many options to guests as possible. Please bear with us and we hope to be of full service shortly. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us. Sincerely, Augustine Baraza

10/10 – Hervorragend

Asha

Aufenthalt von 1 Nacht im März 2021
Antwort von AB am 15. Apr. 2021
Dear Asha, Thanks for the awesome review, we work hard to meet expectations like yours, and we’re delighted your stay at Four Points by Sheraton Dar es Salaam New africa went so smoothly Many thanks, we look forward to seeing you again Kind Regards Augustine Baraza

8/10 – Gut

Winfried

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
I had a good stay at the hotel and everything was ok. Unfortunately, the restaurant at the top floor was closed.
Aufenthalt von 4 Nächten im Januar 2020
Antwort von Augustine Baraza am 28. Jan. 2020
Dear Winfried, We sincerely thank you for choosing Four Points by Sheraton Dar es Salaam New Africa for your recent stay in Dar es Salaam. It was our a pleasure to serve you. Thank you very much for your feedback I am delighted that you had a pleasant stay, we are upgrading our top floor Restaurant at the moment and we expect to complete renovation in few months time, Thank you once again, We look forward to welcoming you back Sincerely, Augustine Baraza

10/10 – Hervorragend

YONGLAE

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
도심과 가까운 위치에 있어 다양한 편의시설 이용이 유용합니다.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Augustine Baraza am 16. Mai 2024
Dear Yongale,Thanks for the awesome rating, we work hard to meet our Customers’ expectations and we’re delighted your stay at Four Points by Sheraton Dar es Salaam New Africa went so smoothlyMany thanks for choosing to stay with us, we look forward to seeing you againKind RegardsAugustine Baraza

10/10 – Hervorragend

Justinian

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Central location and quiet.
Aufenthalt von 1 Nacht im April 2024
Antwort von Riddhi Chokshi am 15. Apr. 2024
Dear Justinian,Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Dar es Salaam. Best Regards, Riddhi Chokshi

10/10 – Hervorragend

Carol

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The best part of this property was the AMAZING staff who were amazingly gracious, helpful and friendly.
Aufenthalt von 1 Nacht im April 2024
Antwort von Riddhi Chokshi am 15. Apr. 2024
Dear Carol,Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Dar es Salaam. Best Regards, Riddhi Chokshi

8/10 – Gut

Thor

Aufenthalt von 3 Nächten im Februar 2024
Antwort von Augustine Baraza am 26. Feb. 2024
Dear Thor,Thanks for the awesome rating, we work hard to meet our Customers’ expectations and we’re delighted your stay at Four Points by Sheraton Dar es Salaam New Africa went so smoothlyMany thanks for choosing to stay with us, we look forward to seeing you againKind RegardsAugustine Baraza

8/10 – Gut

Matilde

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was super friendly. They greeted me with a drink. The room was nice and clean.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Riddhi Chokshi am 23. Feb. 2024
Dear Matilde, Thank you for taking the time to give rating about your recent stay If there is anything that we can do to make your next visit even better, to warrant a 10-score review, please do let us know. We all hope to welcome you back to Four Points by Sheraton Dar es Salaam very soon. Sincerely, Riddhi Chokshi

10/10 – Hervorragend

MADS

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The brunch at this hotel, and its Indian chef, is truly excellent. Worth going for even if you are not staying at this hotel. The rooms have recently been renovated to a high standard, staff are very friendly, and the pool and gym are good too. Easy to feel at home at this hotel.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Riddhi Chokshi am 8. Feb. 2024
Dear Mads, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Dar es Salaam Best Regards, Riddhi Chokshi.

10/10 – Hervorragend

James

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 8 Nächten im Januar 2024
Antwort von Riddhi Chokshi am 7. Feb. 2024
Dear James, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Dar es SalaamBest Regards, Riddhi Chokshi

10/10 – Hervorragend

Bashir

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Amazing
Amazing service and hospitality Cannot go wrong very well and very good service overall
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Augustine Baraza am 1. Feb. 2024
Dear Bashir,Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Dar es SalaamBest Regards,Augustine Baraza

6/10 – Okay

chris

Verbesserungswürdig: Personal & Service
Antwort von Riddhi Chokshi am 3. Feb. 2024
Dear Chris, Thank you for taking the time to give rating about your recent stay If there is anything that we can do to make your next visit even better, to warrant a 10-score review, please do let us know. We all hope to welcome you back to Four Points by Sheraton Dar es Salaam very soon. Sincerely, Riddhi Chokshi

10/10 – Hervorragend

Janusz

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Closing Airport!
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Riddhi Chokshi am 3. Feb. 2024
Dear Janusz, Thanks for the awesome rating, we work hard to meet our customers’ expectations and we’re delighted your stay at Four Points by Sheraton Dar es Salaam New Africa went so smoothly Many thanks for choosing to stay with us, we look forward to seeing you again. Kind Regards Riddhi Chokshi.

10/10 – Hervorragend

Jason

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
This place is fantastic
I can’t say enough about this place they really understand what hospitality is. The rooms are clean and comfortable beds and Linens. The staff is amazing and I can’t stress that enough they will go above and beyond to take care of all your needs. Can’t recommend this place enough it’s really a great experience. It’s right next to the ferries to Zanzibar and there are shops and a casino right next door. In traffic about twenty minutes to airport.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Augustine Baraza am 1. Feb. 2024
Dear Jason,Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Dar es SalaamBest Regards,Augustine Baraza

10/10 – Hervorragend

Stephanie

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent service/ comfortable stay
Arrived very late at night: staff were efficient and helpful. Very comfortable beds. We had two excellent meals in the hotel restaurants.We accidentally left a credit card in the safe when we left and the hotel staff immediately contacted us to sort out the problem.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Augustine Baraza am 5. Feb. 2024
Dear Stephanie, Thank you for sharing your most memorable experiences with us during your recent stay at the Four Points by Sheraton Dar es Salaam New Africa. It is always encouraging to hear positive feedback in exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We thank you for choosing to stay with us. Sincerely,Augustine Baraza

10/10 – Hervorragend

Maurice

Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Riddhi Chokshi am 3. Feb. 2024
Dear Maurice, Thanks for the awesome rating, we work hard to meet our customers’ expectations and we’re delighted your stay at Four Points by Sheraton Dar es Salaam New Africa went so smoothly Many thanks for choosing to stay with us, we look forward to seeing you again. Kind Regards Riddhi Chokshi.

10/10 – Hervorragend

CHERYL

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Riddhi Chokshi am 3. Feb. 2024
Dear Cherly, Thanks for the awesome rating, we work hard to meet our customers’ expectations and we’re delighted your stay at Four Points by Sheraton Dar es Salaam New Africa went so smoothly Many thanks for choosing to stay with us, we look forward to seeing you again. Kind Regards Riddhi Chokshi.

2/10 – Ungenügend

Mohammed

Mit einer Gruppe gereist
Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Riddhi Chokshi am 3. Feb. 2024
Dear Mohammed , Thank you for taking the time to give rating about your recent stay If there is anything that we can do to make your next visit even better, to warrant a 10-score review, please do let us know. We all hope to welcome you back to Four Points by Sheraton Dar es Salaam very soon. Sincerely, Riddhi Chokshi

10/10 – Hervorragend

Therese

Aufenthalt von 1 Nacht im November 2023
Antwort von Riddhi Chokshi am 3. Feb. 2024
Dear Therese,Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Dar es SalaamBest Regards, Riddhi Chokshi

8/10 – Gut

Kjell

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im November 2023
Antwort von Augustine Baraza am 21. Nov. 2023
Dear Kjell,Thanks for the awesome rating, we work hard to meet our Customers’ expectations and we’re delighted your stay at Four Points by Sheraton Dar es Salaam New Africa went so smoothlyMany thanks for choosing to stay with us, we look forward to seeing you againSincerely

10/10 – Hervorragend

Sabina

Aufenthalt von 1 Nacht im November 2023
Antwort von Riddhi Chokshi am 14. Nov. 2023
Dear Sabina,Thank you for the awesome rating, we work hard to meet our Customers’ expectations and we’re delighted your stay at Four Points by Sheraton Dar es Salaam New Africa went so smoothly Many thanks for choosing to stay with us, we look forward to seeing you again.Kind Regards, Riddhi Chokshi.

10/10 – Hervorragend

Sabina

Aufenthalt von 1 Nacht im November 2023
Antwort von Riddhi Chokshi am 14. Nov. 2023
Dear Sabina,Thank you for the awesome rating, we work hard to meet our Customers’ expectations and we’re delighted your stay at Four Points by Sheraton Dar es Salaam New Africa went so smoothly Many thanks for choosing to stay with us, we look forward to seeing you again.Kind Regards, Riddhi Chokshi.

10/10 – Hervorragend

Sabina

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
excellent service
Aufenthalt von 5 Nächten im Oktober 2023
Antwort von Riddhi Chokshi am 5. Nov. 2023
Dear Sabina, Thanks for the awesome rating, we work hard to meet our customers’ expectations and we’re delighted your stay at Four Points by Sheraton Dar es Salaam New Africa went so smoothly Many thanks for choosing to stay with us, we look forward to seeing you again. Kind Regards Riddhi Chokshi.

8/10 – Gut

Markus

Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Riddhi Chokshi am 28. Okt. 2023
Dear Markus, Thanks for the awesome rating, we work hard to meet our customers’ expectations and we’re delighted your stay at Four Points by Sheraton Dar es Salaam New Africa went so smoothly Many thanks for choosing to stay with us, we look forward to seeing you again. Kind Regards Riddhi Chokshi.

10/10 – Hervorragend

CHERYL

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff at this hotel was Great. I left my partially opened wine in the room then I checked out. A couple of hours later I decided to stay another night and wished I had saved my wine. It was gone. The hotel staff left a new bottle of wine with fruits and snacks in my room the next night. I was so touched I’m writing about it. Thank you to the staff for a wonderful stay. This hotel was clean, and very quiet. I felt safe being a solo traveler. I would stay again. Yes!!!
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Riddhi Chokshi am 27. Okt. 2023
Dear Cherly, Thanks for the awesome rating, we work hard to meet our customers’ expectations and we’re delighted your stay at Four Points by Sheraton Dar es Salaam New Africa went so smoothly Many thanks for choosing to stay with us, we look forward to seeing you again. Kind Regards Riddhi Chokshi.

10/10 – Hervorragend

Valerian

Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Riddhi Chokshi am 14. Nov. 2023
Dear Valerian,Thank you for the awesome rating, we work hard to meet our Customers’ expectations and we’re delighted your stay at Four Points by Sheraton Dar es Salaam New Africa went so smoothly Many thanks for choosing to stay with us, we look forward to seeing you again.Kind Regards, Riddhi Chokshi.

8/10 – Gut

Ahmed

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Right in the commercial center with walking distance to restaurants and shops
Aufenthalt von 6 Nächten im Oktober 2023
Antwort von Riddhi Chokshi am 15. Okt. 2023
Dear Ahmed, Thanks for the awesome rating, we work hard to meet our customers’ expectations and we’re delighted your stay at Four Points by Sheraton Dar es Salaam New Africa went so smoothly Many thanks for choosing to stay with us, we look forward to seeing you again. Kind Regards Riddhi Chokshi.

8/10 – Gut

Esther KAREKEZI

Aufenthalt von 10 Nächten im September 2023
Antwort von Augustine Baraza am 18. Okt. 2023
Dear Esther,Thanks for the awesome rating, we work hard to meet our Customers’ expectations and we’re delighted your stay at Four Points by Sheraton Dar es Salaam New Africa went so smoothlyMany thanks for choosing to stay with us, we look forward to seeing you againKind RegardsAugustine Baraza

2/10 – Ungenügend

Francisca

Aufenthalt von 5 Nächten im September 2023
Antwort von Riddhi Chokshi am 24. Sept. 2023
Dear Francisca, Thank you for taking the time to give rating about your recent stay If there is anything that we can do to make your next visit even better, to warrant a 10-score review, please do let us know. We all hope to welcome you back to Four Points by Sheraton Dar es Salaam very soon. Sincerely, Riddhi Chokshi

10/10 – Hervorragend

mike

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great hotel and staff
Aufenthalt von 1 Nacht im September 2023
Antwort von Riddhi Chokshi am 17. Sept. 2023
Dear Mike, Thanks for the awesome rating, we work hard to meet our customers’ expectations and we’re delighted your stay at Four Points by Sheraton Dar es Salaam New Africa went so smoothly Many thanks for choosing to stay with us, we look forward to seeing you againKind Regards Riddhi Chokshi

10/10 – Hervorragend

WONJUN

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
매우 훌류하고 조용하고 깨끗합니다.
Aufenthalt von 4 Nächten im August 2023
Antwort von Augustine Baraza am 31. Aug. 2023
Dear Wonjun,Thanks for the awesome rating, we work hard to meet our Customers’ expectations and we’re delighted your stay at Four Points by Sheraton Dar es Salaam New Africa went so smoothlyMany thanks for choosing to stay with us, we look forward to seeing you againKind RegardsAugustine Baraza

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im August 2023
Antwort von Riddhi Chokshi am 7. Aug. 2023
Dear Guest,Thank you for choosing to stay with us during your visit to Dar es Salaam. We are delighted that you had a pleasant stay. We put customer experience and satisfaction as our priority, so thanks for your awesome rating we look forward to seeing you again.Sincerely,Riddhi Chokshi

10/10 – Hervorragend

Yung-Mei

Aufenthalt von 1 Nacht im Juli 2023
Antwort von Riddhi Chokshi am 26. Juli 2023
Dear Yung-Mei,Thank you for choosing to stay with us during your visit to Dar es Salaam. We are delighted that you had a pleasant stay. We put customer experience and satisfaction as our priority, so thanks for your awesome rating we look forward to seeing you again. Sincerely Riddhi Chokshi

8/10 – Gut

Jayesh

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Riddhi Chokshi am 22. Juli 2023
Dear Jayesh, Thanks for the awesome rating, we work hard to meet our customers’ expectations and we’re delighted your stay at Four Points by Sheraton Dar es Salaam New Africa went so smoothly Many thanks for choosing to stay with us, we look forward to seeing you again. Kind Regards Riddhi Chokshi.

10/10 – Hervorragend

Marcus

Aufenthalt von 4 Nächten im Juli 2023
Antwort von Riddhi Chokshi am 20. Juli 2023
Dear Marcus,Thank you for the awesome rating, we work hard to meet our Customers’ expectations and we’re delighted your stay at Four Points by Sheraton Dar es Salaam New Africa went so smoothly Many thanks for choosing to stay with us, we look forward to seeing you again.Kind Regards, Riddhi Chokshi.

8/10 – Gut

Mtango

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The hotel staff were friendly. The hotel is in town and it’s access to different locations is a bonus
Aufenthalt von 18 Nächten im Juni 2023
Antwort von Riddhi Chokshi am 9. Juli 2023
Dear Mtango, Thanks for the awesome rating, we work hard to meet our customers’ expectations and we’re delighted your stay at Four Points by Sheraton Dar es Salaam New Africa went so smoothly Many thanks for choosing to stay with us, we look forward to seeing you again. Kind Regards Riddhi Chokshi.

10/10 – Hervorragend

Yuan

Aufenthalt von 1 Nacht im Juni 2023
Antwort von Riddhi Chokshi am 24. Juli 2023
Dear Yuan,Thank you for the awesome rating, we work hard to meet our Customers’ expectations and we’re delighted your stay at Four Points by Sheraton Dar es Salaam New Africa went so smoothly Many thanks for choosing to stay with us, we look forward to seeing you again.Kind Regards, Riddhi Chokshi.

10/10 – Hervorragend

ROSSANA

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
The hotel is in an excellent location. One of the receptionist exceeded the service expectations by doing more to help us. The bedroom and bathroom were clean, however the design of the shower has led to spots with lots of mold which is terrible. And towels and sheets were old. Not acceptable for a hotel with such night fees.
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Riddhi Chokshi am 1. Juli 2023
Dear Rossana,Thank you for the awesome rating, we work hard to meet our Customers’ expectations and we’re delighted your stay at Four Points by Sheraton Dar es Salaam New Africa went so smoothly Many thanks for choosing to stay with us, we look forward to seeing you again.Kind Regards, Riddhi Chokshi.

10/10 – Hervorragend

Marcus

Aufenthalt von 1 Nacht im Juni 2023
Antwort von Riddhi Chokshi am 1. Juli 2023
Dear Marcus,Thank you for the awesome rating, we work hard to meet our Customers’ expectations and we’re delighted your stay at Four Points by Sheraton Dar es Salaam New Africa went so smoothly Many thanks for choosing to stay with us, we look forward to seeing you again.Kind Regards, Riddhi Chokshi.

2/10 – Ungenügend

Seunghan

Aufenthalt von 1 Nacht im Juni 2023
Antwort von Augustine Baraza am 19. Juni 2023
Dear Mr. Seunghan Lee, Thank you for taking the time to give rating about your recent stayIf there is anything that we can do to make your next visit even better, to warrant a 10-score review, please do let us know.We all hope to welcome you back to Four Points by Sheraton Dar es Salaam very soon. Sincerely,Augustine Baraza

2/10 – Ungenügend

JOUNG KUN

Aufenthalt von 1 Nacht im Juni 2023
Antwort von Augustine Baraza am 19. Juni 2023
Dear Mr. Joung Kun Oh, Thank you for taking the time to give rating about your recent stayIf there is anything that we can do to make your next visit even better, to warrant a 10-score review, please do let us know.We all hope to welcome you back to Four Points by Sheraton Dar es Salaam very soon. Sincerely,Augustine Baraza

8/10 – Gut

anna scp

Aufenthalt von 3 Nächten im Juni 2023
Antwort von Riddhi Chokshi am 17. Juni 2023
Dear Anna, Thanks for the awesome rating, we work hard to meet our customers’ expectations and we’re delighted your stay at Four Points by Sheraton Dar es Salaam New Africa went so smoothly Many thanks for choosing to stay with us, we look forward to seeing you again. Kind Regards Riddhi Chokshi.

10/10 – Hervorragend

Pekka

Aufenthalt von 6 Nächten im Mai 2023
Antwort von Riddhi Chokshi am 5. Juni 2023
Dear Guest,Thank you for the awesome rating, we work hard to meet our Customers’ expectations and we’re delighted your stay at Four Points by Sheraton Dar es Salaam New Africa went so smoothly Many thanks for choosing to stay with us, we look forward to seeing you again.Kind Regards, Riddhi Chokshi.

8/10 – Gut

Joseph

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Some of the pillows in my room had the smell of hair products. Not a nice lingering smell.
Aufenthalt von 3 Nächten im Mai 2023
Antwort von Riddhi Chokshi am 4. Juni 2023
Dear Joseph,We are thankful for your stay, and for sharing the feedback of your stay with us. For future please let us know if you are staying in the Hotel and if you experience any difficulty because we can rectify it there itself , we do take feedback from Guests whilst they are staying in the Hotel just to ensure that their stay is perfect however none of this was reported during your stay so we were unable to fix any potential problem that you may have experienced. Sincerely, Riddhi Chokshi.

6/10 – Okay

Michael

Aufenthalt von 1 Nacht im April 2023
Antwort von Riddhi Chokshi am 24. Mai 2023
Dear Mr. Michael,Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and we sincerely apologize if we failed to meet your expectations. We would appreciate if you had shared your written feedback in areas to work on so that we could share it with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent it from occurring in the future. We hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Riddhi Chokshi.

2/10 – Ungenügend

Parvinder

Aufenthalt von 2 Nächten im April 2023
Antwort von Augustine Baraza am 29. Apr. 2023
Dear Mr. Singh, Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and we sincerely apologize if we failed to meet your expectations. We would appreciate if you had shared your written feedback in areas to work on so that we could share it with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent it from occurring in the future. We hope you choose to stay with us again when your travels bring you back to the area.SincerelyAugustine Baraza

10/10 – Hervorragend

Sonja

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 5 Nächten im April 2023
Antwort von Augustine Baraza am 19. Apr. 2023
Dear Guest,Thanks for the awesome rating, we work hard to meet our Customers’ expectations and we’re delighted your stay at Four Points by Sheraton Dar es Salaam New Africa went so smoothlyMany thanks for choosing to stay with us, we look forward to seeing you againKind RegardsAugustine Baraza

10/10 – Hervorragend

Sara

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im April 2023
Antwort von Riddhi Chokshi am 15. Apr. 2023
Dear Sara,Thank you for choosing to stay with us during your visit to Dar es Salaam. We are delighted that you had a pleasant stay. We put customer experience and satisfaction as our priority, so thanks for your awesome rating we look forward to seeing you again.Sincerely Riddhi Chokshi

10/10 – Hervorragend

Alan

Aufenthalt von 1 Nacht im März 2023
Antwort von Riddhi Chokshi am 11. März 2023
Dear Alan,Thank you for choosing to stay with us during your visit to Dar es Salaam. We are delighted that you had a pleasant stay. We put customer experience and satisfaction as our priority, so thanks for your awesome rating we look forward to seeing you again.Sincerely Riddhi Chokshi

10/10 – Hervorragend

Joseph

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location, very friendly staff, clean and comfortable room, great breakfast selection of western and Indian choices.
Aufenthalt von 3 Nächten im März 2023
Antwort von Riddhi Chokshi am 11. März 2023
Dear Joseph, Thank you for choosing to stay with us during your visit to Dar es Salaam. We are delighted that you had a pleasant stay. We put customer experience and satisfaction as our priority, so thanks for your awesome rating we look forward to seeing you again.Sincerely Riddhi Chokshi