Alle angezeigten Bewertungen beruhen auf Erfahrungen echter Gäste. Nur Reisende, die ihre Unterkunft bei uns gebucht haben, können eine Bewertung abgeben. Wir überprüfen Bewertungen gemäß unseren Richtlinien und veröffentlichen alle Bewertungen, ob positiv oder negativ.Weitere InformationenWird in einem neuen Fenster geöffnet
811 von insgesamt 1345 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
10 – Hervorragend
811
215 von insgesamt 1345 Gästebewertungen haben eine Bewertung von 8 - Gut" "
8 – Gut
215
129 von insgesamt 1345 Gästebewertungen haben eine Bewertung von 6 - Okay" "
6 – Okay
129
84 von insgesamt 1345 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 – Schlecht
84
106 von insgesamt 1345 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "
2 – Ungenügend
106
8,8/10
Sauberkeit
8,8/10
Personal & Service
8,4/10
Ausstattung
8,6/10
Zustand der Unterkunft
8,6/10
Umweltfreundlichkeit
Bewertungen
10/10 – Hervorragend
Terri
28. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The parking was very close and convenient for me considering I just had knee replacement surgery so that was awesome
Terri
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 28. Mai 2024
Dear Terri, Thank you for being our guest at The Westin Dallas Park Central and for your high rating. We are glad you enjoyed your stay with us and that our convenient parking options enhanced your visit. We appreciate your feedback, and we look forward to welcoming you back again.Sincerely,Chandler Vadra,General Manager
10/10 – Hervorragend
brian
Mit dem Partner gereist
27. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very affordable. Clean. Quiet. Good beds. No complaints.
brian
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 28. Mai 2024
Dear Brian, Thank you for sharing your experience at The Westin Dallas Park Central and for choosing us. It was a pleasure to know how much you loved our impeccable property and our signature Westin Heavenly Bed. We are also glad you found us to be of great value. Thank you again for your generous comments, and we hope to welcome you back soon for another revitalizing stay.Sincerely,Chandler Vadra,General Manager
10/10 – Hervorragend
Nina N
Mit dem Partner gereist
27. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The Westin Hotel was a great place to stay at such a short notice. From the quiet rooms to the very helpful staff the Westin hotel is a for all weekend getaways. 10/10
Nina N
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 28. Mai 2024
Dear Nina N, Thank you for choosing The Westin Dallas Park Central and for your gracious review. We are thrilled to know you had a great time with us and that our thoughtfully crafted property and intuitive associates exceeded your expectations. It was our pleasure accommodating you, and we look forward to welcoming you back very soon.Sincerely,Chandler Vadra,General Manager
10/10 – Hervorragend
Terri
27. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Everything
Terri
Aufenthalt von 2 Nächten im Mai 2024
Antwort von General Manager am 28. Mai 2024
Dear Terri, Thank you for choosing us and for taking the time to post a review. We want to be a place where you are given a choice not just to get up but to rise. Our location seamlessly combines inspiring accommodations with enhanced amenities, and we are pleased we exceeded your expectations. It was our pleasure hosting you, and we hope you will make The Westin Dallas Park Central your home whenever your travels bring you to the area.Sincerely,Chandler Vadra,General Manager
10/10 – Hervorragend
Mark
26. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excellent
Mark
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 27. Mai 2024
Dear Mark, Thank you for the generous rating and for being our guest. It is always gratifying to receive praise for exceeding expectations, and we are thrilled you enjoyed your stay. It was our pleasure hosting you at The Westin Dallas Park Central, and we look forward to welcoming you again soon. Sincerely,Chandler Vadra,General Manager
10/10 – Hervorragend
Maria C
Mit der Familie gereist
25. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Customer service was excellent.
Maria C
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 26. Mai 2024
Dear Maria C, Thank you for being our guest at The Westin Dallas Park Central and for your high rating. We are thrilled to know you had a great stay and that our intuitive hospitality exceeded your expectations. It was our pleasure accommodating you, and we look forward to welcoming you back again.Sincerely,Chandler Vadra,General Manager
6/10 – Okay
Kellie, Shreveport
Geschäftlich gereist
24. Mai 2024
Gut: Sauberkeit, Personal & Service und Ausstattung
The staff was very polite
Kellie
Aufenthalt von 3 Nächten im Mai 2024
Antwort von General Manager am 24. Mai 2024
Dear Kellie, Thank you for choosing to stay with us at The Westin Dallas Park Central. We hope you had an overall pleasant experience and are glad to know you liked our devoted associates. We will be sure to share your kind remarks with them. We appreciate your feedback and would love to see you again on your future visit to the area. Sincerely,Chandler Vadra,General Manager
10/10 – Hervorragend
Jorge
22. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great
Jorge
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 23. Mai 2024
Dear Jorge, It was a pleasure having you as our guest at The Westin Dallas Park Central. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel, and your feedback tells us we are meeting our goals. We look forward to hosting you again soon and wish you all the best with your travels. Sincerely,Chandler Vadra,General Manager
4/10 – Schlecht
Nathan
21. Mai 2024
Gut: Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Did not honor marriet membership.late check out even after was promised
Nathan
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 22. Mai 2024
Dear Nathan, Thank you for choosing us and for your loyalty to our brand. We sincerely regret any disappointment you experienced when we could not honor your late checkout request. Unfortunately, during full occupancy, we are not always in a position to extend these benefits. We are very grateful for your patience, and we hope to have another opportunity to host you whenever your travels bring you to the area.Sincerely,Chandler Vadra,General Manager
10/10 – Hervorragend
Tiancheng, Shanghai
21. Mai 2024
Gut: Personal & Service und Zustand der Unterkunft
Tiancheng
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 22. Mai 2024
Dear Tiancheng, Thank you for being our guest at The Westin Dallas Park Central and for taking the time to post your high rating. We want to be a place where you are given a choice not just to get up but to rise. Our location seamlessly combines inspiring accommodations with enhanced amenities, and we are pleased we exceeded your expectations. It was our pleasure hosting you, and we look forward to welcoming you back again.Sincerely,Chandler Vadra,General Manager
8/10 – Gut
Yvette
20. Mai 2024
Gut: Sauberkeit, Personal & Service und Ausstattung
Daily parking fee
Yvette
Aufenthalt von 2 Nächten im Mai 2024
Antwort von General Manager am 20. Mai 2024
Dear Yvette, Thank you for being our guest at The Westin Dallas Park Central and for taking the time to write your review. While we hope you had an overall pleasant stay, we regret your dissatisfaction with our parking fee. These fees are listed on our website, and we will share your comments appropriately. We hope to have another chance to accommodate you in the future. Sincerely,Chandler Vadra,General Manager
6/10 – Okay
Trent
Geschäftlich gereist
19. Mai 2024
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
Property was fine, service was bad. Asked for towels from clean up lady and she said call desk. No sure why if I’m staying at hotel, the called desk, has to call twice to get towels to shower.
Trent
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 20. Mai 2024
Dear Trent, Thank you for being our guest and for sharing your review. Please accept our apologies for the service shortfalls you experienced during your time with us, and we regret the requested items were not delivered promptly. We are reviewing these concerns with our associates to make sure we are appropriately responding to every guest request. We are committed to providing outstanding service, and we hope we will have another opportunity to show you the exceptional hospitality you deserve.Sincerely,Chandler Vadra,General Manager
10/10 – Hervorragend
branislav, Scottsdale
Geschäftlich gereist
19. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lean room, friendly staff
branislav
Aufenthalt von 2 Nächten im Januar 2024
Antwort von General Manager am 20. Mai 2024
Dear Branislav, Thank you for being our guest and for taking the time to share your experience at The Westin Dallas Park Central. Everything we do is designed to provide a revitalizing experience for our guests, and we are pleased that our impeccable property and attentive associates exceeded your expectations. It was our pleasure accommodating you, and we hope to see you again soon on your next visit to the area. Sincerely,Chandler Vadra,General Manager
10/10 – Hervorragend
Jennifer
18. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loved that they let Uber eats deliver to my door
Jennifer
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 20. Mai 2024
Dear Jennifer, Thank you for choosing The Westin Dallas Park Central and for your high rating. We are thrilled to learn we exceeded your expectations and that you enjoyed your time with us. It was our pleasure accommodating you, and we look forward to welcoming you back very soon.Sincerely,Chandler Vadra,General Manager
10/10 – Hervorragend
ZHUANG
17. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
ZHUANG
Aufenthalt von 2 Nächten im Mai 2024
Antwort von General Manager am 19. Mai 2024
Dear Zhuang, Thank you for being our guest and for the outstanding rating. We are thrilled that from check-in through check-out, we were able to provide you with a great stay at The Westin Dallas Park Central. We look forward to your return and wish you all the best with your future travels.Sincerely,Chandler Vadra,General Manager
10/10 – Hervorragend
Arellys
Mit der Familie gereist
15. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was friendly
Arellys
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 16. Mai 2024
Dear Arellys, Thank you for taking the time to share your experience at The Westin Dallas Park Central. Everything we do is designed to provide a revitalizing experience for our guests, and we are pleased that our services exceeded your expectations. It was our pleasure accommodating you, and we hope to see you again soon on your next visit to our city.Sincerely,Chandler VadraGeneral Manager
10/10 – Hervorragend
Daniel
Mit dem Partner gereist
14. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Everything was great
Hotel staff was efficient and nice
Daniel
Aufenthalt von 4 Nächten im Mai 2024
Antwort von General Manager am 16. Mai 2024
Dear Daniel, Thank you for sharing your feedback with other travelers regarding your visit to The Westin Dallas Park Central. We appreciate your generous compliments, and we are pleased you enjoyed your stay. Our associates are committed to providing intuitive and thoughtful service, and we thank you for recognizing all that they do. It was our pleasure accommodating you, and we look forward to welcoming you back soon.Sincerely,Chandler Vadra,General Manager
10/10 – Hervorragend
Gary
Mit der Familie gereist
12. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Me and my wife do a getaway here.
We have done this several times.
Each time is a wonderful experience.
The best review I can give is..
Ill be back again
Gary
Aufenthalt von 2 Nächten im Mai 2024
Antwort von General Manager am 13. Mai 2024
Dear Gary, We love having guests return to stay with us again and again. Nothing pleases us more than to know we have provided everything necessary for you to have a wonderful visit. We are thrilled to learn you and your wife had a great time. Thank you for making The Westin Dallas Park Central your home away from home when you travel to our city. We love knowing you plan to return; we look forward to it.Sincerely,Chandler Vadra,General Manager
10/10 – Hervorragend
Gerardo
12. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Super padre!!
Gerardo
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 13. Mai 2024
Dear Gerardo, Thank you for choosing us and for the outstanding rating. We are glad that from check-in through check-out, we were able to provide you with a great stay at The Westin Dallas Park Central. We look forward to your return and wish you all the best with your future travels.Sincerely,Chandler Vadra,General Manager
8/10 – Gut
Alexander
12. Mai 2024
Gut: Zustand der Unterkunft
Alexander
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 14. Mai 2024
Dear Alexander, Thank you for choosing The Westin Dallas Park Central and for your positive rating. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely,Chandler Vadra,General Manager
10/10 – Hervorragend
Anthony
Mit dem Partner gereist
8. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The check in check in out was amazing quick and to the point. The rooms were clean and the amenities did not disappoint
Anthony
Aufenthalt von 3 Nächten im Mai 2024
Antwort von C am 8. Mai 2024
Thank you for staying with us. We appreciate the feedback.
6/10 – Okay
Kelly
Geschäftlich gereist
8. Mai 2024
Average hotel
Kelly
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 9. Mai 2024
Dear Kelly, Thank you for taking the time to rate your experience; we love that you could join us. However, we offer our apologies if your stay was anything other than perfect. We would welcome another opportunity to provide you with the exceptional experience you deserve and that we are known for. Thank you again for your feedback, and we hope to see you soon.Sincerely,Chandler Vadra,General Manager
4/10 – Schlecht
jose
Mit der Familie gereist
7. Mai 2024
Bed was caved in. I mentioned it to the staff and they said “we are aware and getting new beds.” No offer to comp or discount. Perhaps those rooms should not be available if you know they are not in good condition. Also asked for a towel that never made it up and when I looked around for staff on our floor I was basically ignored. Hate leaving a bad review but this did not meet expectations at all after heaving stayed there before.
jose
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 8. Mai 2024
Dear Jose, Thank you for being our guest and for taking the time to share your review with us. We are genuinely sorry for the service shortfalls you experienced and for not providing the exceptional stay you deserve. Your feedback is valuable to us and has been addressed with the appropriate individuals to ensure we are well-poised to serve you in the future. We also regret not meeting your expectations with the bed in your guestroom; we are grateful for your patience and appreciate your valuable comments. Thank you again for your business, and we hope to have the opportunity to welcome you back and provide you with a flawless visit that truly reflects the quality of service we always strive to deliver.Sincerely,Chandler Vadra,General Manager
6/10 – Okay
Frank
7. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property is in very good condition. The parking is convenient and safe - albeit you have to ADD $22.00 per day to park in the attached garage. I guess paid parking is the “norm” and to be expected in large cities. The ONLY REAL complaint is the bed I slept in. The bed was not soft. There was a CONCAVE DEFORMITY. I’m only 160 lbs and I kept rolling towards the center of the mattress.
Frank
Aufenthalt von 3 Nächten im April 2024
Antwort von General Manager am 8. Mai 2024
Dear Frank, Thank you for choosing us and for taking the time to share your review. While we appreciate your comments about our well-kept property, we were disappointed to read that you were not happy with the bed in your guestroom, resulting in a less-than-ideal night. It is understandable how frustrating this can be, and we hope you will accept our apologies. We want to provide every guest with a rejuvenating experience, so please know our front desk is available around the clock to improve on any detail regarding your time with us. Thank you once more for your patience, and we hope to have the opportunity to host you again the next time you are in the area.Sincerely,Chandler Vadra,General Manager
10/10 – Hervorragend
Catherine
6. Mai 2024
Gut: Sauberkeit, Personal & Service und Ausstattung
The property was clean, beds were comfortable. Friendly staff.
Catherine
Aufenthalt von 2 Nächten im Mai 2024
Antwort von General Manager am 7. Mai 2024
Dear Catherine, Thank you for being our guest at The Westin Dallas Park Central and for your gracious review. We are glad to know you had a great stay and that our impeccable accommodations, signature Westin Heavenly Bed, and intuitive associates helped elevate and optimize your visit. Thank you once more for your feedback, and we look forward to exceeding your expectations again.Sincerely,Chandler Vadra,General Manager
6/10 – Okay
Ron
6. Mai 2024
My stay was ok.
I wasn’t aware that this hotel doesn’t have microwave in rooms but down the hall near the ice machines.
I went to the room which was pretty spacious. King bed and a decent view.
Housekeeping is another thing.
For such a top tier hotel you’d think that would be the thing that was on point.
As i noticed that the room wasn’t vacuumed.
the creature comforts weren’t restocked. No coffee, sugar, and a used coffee filter still in the coffee maker.
No waters in room.
I figured i’d wait till the next day to get that replenished.
I thought wrong, nothing.
They came in and made the bed. My towel was still hanging in the bathroom. Still not vacuumed or the garbage not taken out. The housekeeping was less than helpful. The house keeping manager needs to do a better job with her staff. It’s basically a reflection of your management skills.
For such a big name property you’d think this would be basic for a hotel.
But these are “first world problems.”
Ron
Aufenthalt von 2 Nächten im Mai 2024
Antwort von General Manager am 11. Mai 2024
Dear Ron, Thank you for being our guest and for the review. While we appreciate your comments about our spacious accommodations, we offer our apologies for any items that were overlooked in the preparation of your guestroom. Your feedback helps us identify ways to improve our overall service, and for that, we are grateful. We will share this with our team as we continually strive to enhance our guest experiences. Thank you again for your patience, and we hope to welcome you back for the immaculate and enjoyable experience you deserve and that we are known for.Sincerely,Chandler Vadra,General Manager
2/10 – Ungenügend
Jeff
Geschäftlich gereist, Mit einer Gruppe gereist, Mit der Familie gereist
1. Mai 2024
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
When we arrived at thw property the hotel had approximately 20 to 30 cars beokwn into and the staff was rude and unapologetic to the peoplw this happened to. They did not want to cooperate with local police and for the individuals that had their cars brokwn into and windows smashed offered a credit for parking or breakfast when a new window cost near 400.00 and all of our stays was roughly 300 foe thw 2 nigbts. We will definitely not even be back to the hotel. The only nice employees were Hope and Art.
Jeff
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 2. Mai 2024
Dear Jeff, We appreciate your feedback and are disappointed to hear about your concerns regarding your recent visit to our hotel. We take your comments seriously and understand the importance of maintaining the trust of our guests. We aim to ensure the highest level of service and care for our guests and their property. Your input is valuable to us, and we thank you for bringing this matter to our attention. We hope you will change your mind and give us another opportunity to welcome you again when your travels bring you back to the area.Sincerely,Chandler Vadra,General Manager
8/10 – Gut
Tosha
Mit der Familie gereist
28. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Hotel was clean, bed was comfortable, overall it was a good stay. The only thing I didn’t like was the wait time for the elevators, there were times we had to wait 5-6 minutes for an elevator and when we did get on one it was full and stopped on every floor because someone else was waiting to get on and couldn’t because it was full.
Tosha
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 29. Apr. 2024
Dear Tosha, Thank you for sharing your thoughtful review of The Westin Dallas Park Central. We are glad you had an overall pleasant stay and that you loved our immaculate property and our signature Westin Heavenly Bed. That said, we are sorry for any inconvenience you experienced due to our elevators; we will share this appropriately as we always strive to enhance our guest services. Thank you again for your comments, and we hope to welcome you back the next time you are in the area.Sincerely,Chandler Vadra,General Manager
10/10 – Hervorragend
ivory, Randallstown
26. Apr. 2024
ivory
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 17. Mai 2024
Dear Ivory, Thank you for being our guest and for the excellent rating. It is wonderful to learn how much you enjoyed your time at The Westin Dallas Park Central and that we exceeded all of your expectations. That's what we like to see! We can't wait to share another rejuvenating experience with you soon.Sincerely,Chandler Vadra, General Manager
2/10 – Ungenügend
Collin
Geschäftlich gereist
23. Apr. 2024
Collin
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von General Manager am 24. Apr. 2024
Dear Collin, Thank you for being our guest and for your rating. On behalf of our entire team, we offer our sincere apologies for not meeting your expectations. We always want to make every effort to provide a flawless stay; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us.Sincerely,Chandler Vadra,General Manager
10/10 – Hervorragend
Aide
Mit einer Gruppe gereist
21. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Valet guys were so nice! Easy check in
Aide
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 22. Apr. 2024
Dear Aide, Thank you for choosing The Westin Dallas Park Central. We are glad to know you had a great stay and that our seamless check-in service and intuitive valet associates enhanced your visit. We appreciate your generous feedback, and we look forward to exceeding your expectations again.Sincerely,Chandler Vadra,General Manager
8/10 – Gut
Tynikia
Mit der Familie und kleinen Kindern gereist
21. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice & clean property
Tynikia
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 21. Apr. 2024
Dear Tynikia, Thank you for choosing The Westin Dallas Park Central. We are glad you had a pleasant stay and that our immaculate and well-kept accommodations enhanced your visit. It was our pleasure hosting you, and we look forward to welcoming you back very soon.Sincerely,Chandler Vadra,General Manager
10/10 – Hervorragend
Caroline
21. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Caroline
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 22. Apr. 2024
Dear Caroline, Thank you for being our guest and for the outstanding rating. We are thrilled that from check-in through check-out, we were able to provide you with a great stay at The Westin Dallas Park Central. We look forward to your return and wish you all the best with your future travels.Sincerely,Chandler Vadra,General Manager
10/10 – Hervorragend
Priscila
Mit dem Partner gereist
18. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean room and friendly staff
Priscila
Aufenthalt von 1 Nacht im Februar 2024
Antwort von General Manager am 18. Apr. 2024
Dear Priscila, Thank you for sharing your experience at The Westin Dallas Park Central with fellow travelers. It is a pleasure to know how much you enjoyed our pristine guestrooms and our cordial service. We want each guest to experience a refreshing, meaningful stay, so it is a joy to receive your complimentary feedback. We value your business and hope to see you again soon.Sincerely,Chandler Vadra, General Manager
10/10 – Hervorragend
Tommy
Geschäftlich gereist
16. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It has been my go to simce the 80's. Try the steak im the bar. As good as i have eaten in Dallas
Tommy
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 17. Apr. 2024
Dear Tommy, Thank you for your gracious review of The Westin Dallas Park Central. We are thrilled to know we exceeded your expectations again and that you especially had a great dining experience during your time with us. It was our pleasure accommodating you, and we look forward to continuing to serve as your home away from home.Sincerely,Chandler Vadra,General Manager
10/10 – Hervorragend
Jack
16. Apr. 2024
Gut: Zustand der Unterkunft
Jack
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 17. Apr. 2024
Dear Jack, Thank you for the outstanding rating. We are pleased that from check-in through check-out, we were able to provide you with a great stay at The Westin Dallas Park Central. We look forward to your return and wish you all the best with your future travels.Sincerely,Chandler Vadra,General Manager
10/10 – Hervorragend
Joshua, Amarillo
Mit der Familie gereist
15. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This property was very satisfying! Helpful staff and clean rooms and accessible dining area..
Joshua
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 16. Apr. 2024
Dear Joshua, Thank you for choosing The Westin Dallas Park Central. We are thrilled to know you had a great stay and that our impeccable guestrooms and intuitive associates enhanced your visit. It was our pleasure accommodating you, and we look forward to welcoming you back very soon. Sincerely,Chandler Vadra,General Manager
10/10 – Hervorragend
Teresa
15. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Teresa
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 17. Apr. 2024
Dear Teresa, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are thrilled you enjoyed your stay. It was our pleasure hosting you at The Westin Dallas Park Central, and we hope to see you again soon. Sincerely,Chandler Vadra,General Manager
4/10 – Schlecht
Paula L
14. Apr. 2024
Gut: Personal & Service
Paula L
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 16. Apr. 2024
Dear Paula L, Thank you for choosing our hotel. On behalf of our entire team, we offer our sincere apologies for not meeting your expectations. We always want to make every effort to provide a flawless stay; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us.Sincerely,Chandler Vadra,General Manager
10/10 – Hervorragend
Tanya, Jonesboro
Mit einer Gruppe gereist
14. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Central location. Nice hotel
Tanya
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 15. Apr. 2024
Dear Tanya, Thank you for the high rating of The Westin Dallas Park Central. We are thrilled to know you had a great stay and that our well-kept property and dynamic location enhanced your visit. It was our pleasure accommodating you, and we look forward to welcoming you back very soon.Sincerely,Chandler Vadra,General Manager
4/10 – Schlecht
Henda
13. Apr. 2024
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
The hotel’s phone don’t work and it caused major problems for our family
Henda
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 15. Apr. 2024
Dear Henda, Thank you for being our guest and for your review. We apologize for the issues you had with one of our in-room amenities; we will work with the appropriate individuals to ensure that all areas of concern are effectively resolved to prevent such occurrences in the future. Thank you again for your patience, and we hope to welcome you back so we can provide you with the flawless stay you deserve.Sincerely,Chandler Vadra,General Manager
10/10 – Hervorragend
Anna
13. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
That’s awesome
Anna
Aufenthalt von 1 Nacht im April 2024
Antwort von GENERAL MANAGER am 13. Apr. 2024
Dear Anna, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at The Westin Dallas Park Central; we look forward to seeing you again soon. Sincerely,Chandler Vadra, General Manager
6/10 – Okay
Chad, Calgary
Geschäftlich gereist
10. Apr. 2024
Gut: Personal & Service und Ausstattung
I had many problems with my room (electricity outlets not working), no water placed after maid services, poorly made bed, plus I could not reach room service for an in room meal as I had work to do. The Guest wifi was out, but they gave me the staff wifi password so could work.
Chad
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 10. Apr. 2024
Dear Chad, Thank you for sharing your review. We are sorry for the concerns you outlined in your guestroom and that we did not meet your expectations. We will discuss your comments with our associates, and we sincerely appreciate your feedback. Thank you again for your patience, and we hope that you will consider returning to stay with us so we can show you we are committed to providing seamless, enriching experiences for every guest.Sincerely,Chandler Vadra,General Manager
8/10 – Gut
Kimberly
8. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very nice hotel, clean and friendly. The two double beds were small for our family of four though so I didn’t sleep very well. My kids kicking and squishing my side all night.
Kimberly
Aufenthalt von 3 Nächten im April 2024
Antwort von General Manager am 9. Apr. 2024
Dear Kimberly, Thank you for sharing your review of your recent stay with us. We are glad you enjoyed your overall time with us and that you especially liked our thoughtfully crafted, impeccable property and devoted associates. It was our pleasure accommodating you to The Westin Dallas Park Central, and we look forward to welcoming all of you again soon.Sincerely,Chandler Vadra,General Manager
8/10 – Gut
Ronald
Mit der Familie und kleinen Kindern gereist
8. Apr. 2024
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
A wedding reception was being held on Saturday night at the hotel and the guest to the wedding party took up all of the available parking for both the garage and valet. My wife drove around the parking garage for 45 minutes looking for parking and ended up having to park at an office parking lot nearby and was not able to park in the garage until three hours later.
Ronald
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 9. Apr. 2024
Dear Ronald, Thank you for choosing The Westin Dallas Park Central. While we hope you had an overall pleasant stay, we apologize that you had difficulty finding a parking space and for the frustrating experience. We appreciate your patience, and please know for future visits, our front desk is always happy to assist you with matters like this. Thank you once more for the feedback, and we hope to have another opportunity to host you again soon.Sincerely,Chandler Vadra,General Manager
8/10 – Gut
Zoe
Geschäftlich gereist
4. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Overall is good but they ran out of shower gel which is below standard
Zoe
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 5. Apr. 2024
Dear Zoe, Thank you for choosing The Westin Dallas Park Central and for your review. While we are glad you had a pleasant stay, we apologize for not meeting all of your expectations with our amenities. We are sorry for the inconvenience caused to you, and we are very grateful for your patience. Your feedback has been addressed with the appropriate individuals as we always strive to enhance our guest experience. Thank you again for your business, and we look forward to welcoming you back soon.Sincerely,Chandler Vadra,General Manager
10/10 – Hervorragend
Annie
Mit dem Partner gereist, Mit der Familie gereist
2. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great short visit to Dallas. It’s in business area so it’s quiet and away from things. Fast food options available on the Main Street.
Annie
Aufenthalt von 2 Nächten im März 2024
Antwort von General Manager am 3. Apr. 2024
Dear Annie, Thank you for sharing your feedback with other travelers regarding your visit to The Westin Dallas Park Central. We appreciate your generous compliments, and we are glad you had a peaceful and fulfilling stay. It was our pleasure accommodating you, and we look forward to welcoming you back soon.Sincerely,Chandler Vadra,General Manager
10/10 – Hervorragend
Lisa
Mit der Familie gereist
30. März 2024
Everything was great. The staff so kind and helpful!!
Lisa
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 30. März 2024
Dear Lisa, Thank you for your thoughtful review. We are pleased that you enjoyed your stay at The Westin Dallas Park Central and that our attentive associates helped to elevate your stay. We will share your enlivening comments with them, and we appreciate your recognition of their excellent service. We look forward to your next visit.Sincerely,Chandler Vadra,General Manager
8/10 – Gut
Patrick
Mit der Familie gereist
30. März 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
the restaurant
Patrick
Aufenthalt von 2 Nächten im Januar 2024
Antwort von General Manager am 30. März 2024
Dear Patrick, Thank you for sharing your review of The Westin Dallas Park Central. We appreciate your kind rating and are glad to know you had a pleasant time at our on-site restaurant. We hope to see you again soon and wish you all the best with your travels. Sincerely,Chandler Vadra,General Manager
8/10 – Gut
Thomas
28. März 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Thomas
Aufenthalt von 5 Nächten im März 2024
Antwort von General Manager am 30. März 2024
Dear Thomas, We are pleased your stay was enjoyable, and we want to thank you for your nice rating. All of us at The Westin Dallas Park Central look forward to your next visit.Sincerely,Chandler Vadra,General Manager