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Bewertungen von Holiday Inn Express Dallas Downtown, an IHG Hotel

2.5 out of 5
Holiday Inn Express Dallas Downtown, an IHG Hotel
302 S Houston Street, Dallas, TX

Bewertungen

7,0

Gut

504 von insgesamt 1434 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
305 von insgesamt 1434 Gästebewertungen haben eine Bewertung von 8 - Gut" "
243 von insgesamt 1434 Gästebewertungen haben eine Bewertung von 6 - Okay" "
161 von insgesamt 1434 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
221 von insgesamt 1434 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,8/10

Sauberkeit

8,0/10

Personal & Service

6,8/10

Ausstattung

7,2/10

Zustand der Unterkunft

7,4/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Jesse

Gut: Personal & Service
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Thomas, Pleasanton

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024

6/10 – Okay

Bill

Mit der Familie gereist
Close to Kennedy museum
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Susan

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Our stay was great. The parking was poor. Had to park in a garage down the street
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Joseph Thomas

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great staff, clean, and good location
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

VICTOR, CATHEDRAL CITY

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing hotel. The staff was so friendly and helpful. Free breakfast and as amazing and delicious. Clean rooms beds so comfortable.
Aufenthalt von 3 Nächten im April 2024

4/10 – Schlecht

Shana

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
They don't let u pay with apple pay
Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

TOMMY

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Dan

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Lazaro

Aufenthalt von 2 Nächten im März 2024

10/10 – Hervorragend

Maria

Mit der Familie gereist
Gut: Zustand der Unterkunft
Loved the view of the museum as you walk out. Walkable area
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Rhonda, San Angelo

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The check-in was easy peasy. Super friendly staff.
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Celatha

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Safe place for single women
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

adel

Gut: Sauberkeit
Aufenthalt von 4 Nächten im April 2024
Antwort von Neal am 10. Mai 2024
Thank you for staying with us! It is great to hear that we were able to meet your expectations of service and hospitality! Your feedback will encourage all our staff as we strive to provide an exceptional and memorable experience for every guest. We cannot wait to see you again!

4/10 – Schlecht

Makarand

Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Shelia

Mit dem Partner gereist
Gut: Zustand der Unterkunft
Breakfast was lacking a but.
Aufenthalt von 2 Nächten im April 2024
Antwort von Neal am 10. Mai 2024
Thank you for staying with us! It is great to hear that we were able to meet your expectations of service and hospitality! Your feedback will encourage all our staff as we strive to provide an exceptional and memorable experience for every guest. We cannot wait to see you again!

10/10 – Hervorragend

Robert, Jacksonville

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This was a pleasant hotel close to the historic area. There was a lot of construction outside... Luckily I was in the back of the hotel
Aufenthalt von 1 Nacht im April 2024
Antwort von Neal am 10. Mai 2024
Thank you for staying with us! It is great to hear that we were able to meet your expectations of service and hospitality! Your feedback will encourage all our staff as we strive to provide an exceptional and memorable experience for every guest. We cannot wait to see you again!

8/10 – Gut

Staci

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It was all good. Nice stay.
Aufenthalt von 1 Nacht im April 2024
Antwort von Neal am 10. Mai 2024
Thank you for staying with us! It is great to hear that we were able to meet your expectations of service and hospitality! Your feedback will encourage all our staff as we strive to provide an exceptional and memorable experience for every guest. We cannot wait to see you again!

10/10 – Hervorragend

Elieth

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
wonderful very comfortable, the buffet breakfast is excellent and very delicious
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Neal am 10. Mai 2024
Thank you for staying with us! It is great to hear that we were able to meet your expectations of service and hospitality! Your feedback will encourage all our staff as we strive to provide an exceptional and memorable experience for every guest. We cannot wait to see you again!

8/10 – Gut

Jhonny

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
the hotel was pretty good. It is an old hotel that has had a pretty awkward remuddle. There is also no onsite parking even though it slyly advertises there is. Yes, there is, but its city parking lots easily available in any case. All that being said, its clean and the staff is very friendly. The breakfast is pretty good and the coffee is hot. I would stay here again.
Aufenthalt von 3 Nächten im April 2024
Antwort von Neal am 10. Mai 2024
Dear Guest,We appreciate your feedback and apologize for any inconvenience. Ensuring a pleasant stay is our priority, and we're addressing issues that you experienced. We value your input and are committed to making improvements for a better experience in the future.

8/10 – Gut

Lucy, Manitou Springs

Gut: Sauberkeit und Personal & Service
Nothing much
Aufenthalt von 1 Nacht im April 2024
Antwort von Neal am 10. Mai 2024
Thank you for staying with us! It is great to hear that we were able to meet your expectations of service and hospitality! Your feedback will encourage all our staff as we strive to provide an exceptional and memorable experience for every guest. We cannot wait to see you again!

6/10 – Okay

Dr. Joel, Colorado Springs

Geschäftlich gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
The property is in need of serious renovation.
Aufenthalt von 3 Nächten im April 2024
Antwort von Neal am 10. Mai 2024
Dear Guest,We appreciate your feedback and apologize for any inconvenience. Ensuring a pleasant stay is our priority, and we're addressing issues that you experienced. We value your input and are committed to making improvements for a better experience in the future.

8/10 – Gut

Bonnie

Mit der Familie und kleinen Kindern gereist
Gut: Ausstattung und Zustand der Unterkunft
Small rooms but housekeeping was great
Aufenthalt von 3 Nächten im April 2024
Antwort von Neal am 10. Apr. 2024
Thank you for staying with us! It is great to hear that we were able to meet your expectations of service and hospitality! Your feedback will encourage all our staff as we strive to provide an exceptional and memorable experience for every guest. We cannot wait to see you again!

6/10 – Okay

Jimmie

Aufenthalt von 3 Nächten im März 2024
Antwort von Neal am 10. Mai 2024
Thank you for staying with us! It is great to hear that we were able to meet your expectations of service and hospitality! Your feedback will encourage all our staff as we strive to provide an exceptional and memorable experience for every guest. We cannot wait to see you again!

8/10 – Gut

Herman, Houston

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Downtown close to activities
Aufenthalt von 3 Nächten im März 2024
Antwort von Neal am 10. Apr. 2024
Thank you for staying with us! It is great to hear that we were able to meet your expectations of service and hospitality! Your feedback will encourage all our staff as we strive to provide an exceptional and memorable experience for every guest. We cannot wait to see you again!

10/10 – Hervorragend

Montse

Aufenthalt von 3 Nächten im März 2024
Antwort von Neal am 10. Mai 2024
Thank you for staying with us! It is great to hear that we were able to meet your expectations of service and hospitality! Your feedback will encourage all our staff as we strive to provide an exceptional and memorable experience for every guest. We cannot wait to see you again!

2/10 – Ungenügend

RANJIT S

Geschäftlich gereist, Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Bugs inside room
Aufenthalt von 1 Nacht im März 2024
Antwort von Neal am 10. Apr. 2024
Dear Guest,We appreciate your feedback and apologize for any inconvenience. Ensuring a pleasant stay is our priority, and we're addressing issues that you experienced. We value your input and are committed to making improvements for a better experience in the future.

8/10 – Gut

Sualata

Geschäftlich gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Staff great. Surrounding area not so great. Smell of cleaning solution overpowering the entire hotel. Parking was a meh.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Neal am 10. Apr. 2024
Dear Guest,We appreciate your feedback and apologize for any inconvenience. Ensuring a pleasant stay is our priority, and we're addressing issues that you experienced. We value your input and are committed to making improvements for a better experience in the future.

10/10 – Hervorragend

Summer

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property is close to the courthouse and downtown locations. Parking is in a public lot at a fee. Loading/unloading is available in front of the hotel, however, there isn't much room. I recommend getting there before dark to optimize safety.
Aufenthalt von 3 Nächten im März 2024
Antwort von Neal am 10. Apr. 2024
Thank you for staying with us! It is great to hear that we were able to meet your expectations of service and hospitality! Your feedback will encourage all our staff as we strive to provide an exceptional and memorable experience for every guest. We cannot wait to see you again!

10/10 – Hervorragend

Stan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice stay.
Aufenthalt von 1 Nacht im März 2024
Antwort von Neal am 10. Apr. 2024
Thank you for staying with us! It is great to hear that we were able to meet your expectations of service and hospitality! Your feedback will encourage all our staff as we strive to provide an exceptional and memorable experience for every guest. We cannot wait to see you again!

10/10 – Hervorragend

Jay, hallsville

Mit der Familie gereist
Check in was fast and easy, room is a little small but clean. Had good breakfast and coffee and juices . Centrally lactated in downtown area . Would stay here again.
Aufenthalt von 1 Nacht im März 2024
Antwort von Neal am 10. Apr. 2024
Thank you for staying with us! It is great to hear that we were able to meet your expectations of service and hospitality! Your feedback will encourage all our staff as we strive to provide an exceptional and memorable experience for every guest. We cannot wait to see you again!

6/10 – Okay

Janet

Aufenthalt von 1 Nacht im März 2024
Antwort von Neal am 10. Mai 2024
Thank you for staying with us! It is great to hear that we were able to meet your expectations of service and hospitality! Your feedback will encourage all our staff as we strive to provide an exceptional and memorable experience for every guest. We cannot wait to see you again!

4/10 – Schlecht

bryony

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
terrible parking will not stay here again
Aufenthalt von 1 Nacht im März 2024
Antwort von Neal am 10. Apr. 2024
Dear Guest,We appreciate your feedback and apologize for any inconvenience. Ensuring a pleasant stay is our priority, and we're addressing issues that you experienced. We value your input and are committed to making improvements for a better experience in the future.

10/10 – Hervorragend

Luis

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im März 2024
Antwort von Neal am 10. Apr. 2024
Thank you for staying with us! It is great to hear that we were able to meet your expectations of service and hospitality! Your feedback will encourage all our staff as we strive to provide an exceptional and memorable experience for every guest. We cannot wait to see you again!

8/10 – Gut

Jacob

Mit dem Partner gereist
Gut: Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit
The stay was in a very convenient part of town, but we had ants on the 9th floor and it just overall wasn’t stellar. Additionally the hotel was super warm when we got there. It was averaging at about 76 degrees when the thermostat was set to 70 or below.
Aufenthalt von 3 Nächten im März 2024
Antwort von Neal am 10. Apr. 2024
Thank you for staying with us! It is great to hear that we were able to meet your expectations of service and hospitality! Your feedback will encourage all our staff as we strive to provide an exceptional and memorable experience for every guest. We cannot wait to see you again!

4/10 – Schlecht

Matthew

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
No parking for the hotel. You have to use metered parking in a bad area or walk 3 blocks from a parking area. Extremely inconvenient. Will not book here in the future
Aufenthalt von 1 Nacht im März 2024
Antwort von Neal am 10. Apr. 2024
Dear Guest,We appreciate your feedback and apologize for any inconvenience. Ensuring a pleasant stay is our priority, and we're addressing issues that you experienced. We value your input and are committed to making improvements for a better experience in the future.

6/10 – Okay

Karen

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
The hotel itself is fine. No parking!! Had to walk to find parking in the rain. Don’t recomend just because of that. Everything else was fine.
Aufenthalt von 1 Nacht im März 2024
Antwort von Neal am 10. Apr. 2024
Dear Guest,We appreciate your feedback and apologize for any inconvenience. Ensuring a pleasant stay is our priority, and we're addressing issues that you experienced. We value your input and are committed to making improvements for a better experience in the future.

8/10 – Gut

Angela

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent location for Dallas touring! Bonus, the building has historical significance as well. The rooms are rather small, but location is excellent, breakfast is provided, and it met our needs for a quick Dallas pitstop.
Aufenthalt von 1 Nacht im März 2024
Antwort von Neal am 10. Apr. 2024
Thank you for your kind comment! It is great to hear that we were able to meet your expectations of service and hospitality! Your feedback will encourage all our staff as we strive to provide an exceptional and memorable experience for every guest. We cannot wait to see you again!

6/10 – Okay

Kristi

Geschäftlich gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Property is very dingy. The rooms are tiny. Feels more like a large closet with a bed inside of it. No onsite parking.
Aufenthalt von 2 Nächten im März 2024
Antwort von Neal am 10. Apr. 2024
Dear Guest,We appreciate your feedback and apologize for any inconvenience. Ensuring a pleasant stay is our priority, and we're addressing issues that you experienced. We value your input and are committed to making improvements for a better experience in the future.

4/10 – Schlecht

Leslie

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Verbesserungswürdig: Personal & Service und Ausstattung
There was no restaurant at the hotel even though that was advertised. There was also no parking and the parking they did provide was suppose to be at a discount with their coupon code. The coupon code didn’t work and when I told the staff this they shrugged their shoulders and told me I’d have to go through the parking lot company to get the discount. The breakfast hours they posted were also not accurate. They were late every morning serving breakfast. I am a single mom with a toddler and I thought this would be an easy hotel for us, and it was the most incovenient hotel.
Aufenthalt von 2 Nächten im März 2024
Antwort von Neal am 10. Apr. 2024
Dear Guest,We appreciate your feedback and apologize for any inconvenience. Ensuring a pleasant stay is our priority, and we're addressing issues that you experienced. We value your input and are committed to making improvements for a better experience in the future.

10/10 – Hervorragend

Catherine

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Across the street from the George Allen Courthouse, very convenient for lawyers and witnesses. Price reasonable, room small but comfortable and clean with internet, microwave, and fridge.
Aufenthalt von 1 Nacht im März 2024
Antwort von Neal am 10. Apr. 2024
Thank you for staying with us! It is great to hear that we were able to meet your expectations of service and hospitality! Your feedback will encourage all our staff as we strive to provide an exceptional and memorable experience for every guest. We cannot wait to see you again!

2/10 – Ungenügend

Jessica

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
While traveling with my young daughter for a cheer competition, they gave an adult male guest a key to my room. He attempted to get into my room at 10:30 pm at night. Thankfully I had the door latch locked and brought my own door stop and safety alarm so I was able to detour him.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Neal am 10. Apr. 2024
Dear Guest,We appreciate your feedback and apologize for any inconvenience. Ensuring a pleasant stay is our priority, and we're addressing issues that you experienced. We value your input and are committed to making improvements for a better experience in the future.

8/10 – Gut

wendy

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Neal am 10. Apr. 2024
Thank you for staying with us! It is great to hear that we were able to meet your expectations of service and hospitality! Your feedback will encourage all our staff as we strive to provide an exceptional and memorable experience for every guest. We cannot wait to see you again!

4/10 – Schlecht

Leah

Aufenthalt von 2 Nächten im Februar 2024
Antwort von Neal am 10. Apr. 2024
Dear Guest,We appreciate your feedback and apologize for any inconvenience. Ensuring a pleasant stay is our priority, and we're addressing issues that you experienced. We value your input and are committed to making improvements for a better experience in the future.

6/10 – Okay

Cameron

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Neal am 10. Apr. 2024
Dear Guest,We appreciate your feedback and apologize for any inconvenience. Ensuring a pleasant stay is our priority, and we're addressing issues that you experienced. We value your input and are committed to making improvements for a better experience in the future.

2/10 – Ungenügend

Jessica

Mit einer Gruppe gereist
Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
My bracelet was stolen by housekeeping. Nice hotel, but I wouldn’t recommend you bring anything of value, because they will take it. Parking is also horrible.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Neal am 29. Feb. 2024
Hello, We did check everything and nothing was found in the room that you stayed in, our staff is honest and always report our guests belonging to our lost and found department. we are sorry to hear that you lost it.

10/10 – Hervorragend

Denise

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good stay
It was pleasant and was close to our venues. Very clean and comfortable
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Neal am 29. Feb. 2024
Thank you for staying with us! It is great to hear that we were able to meet your expectations of service and hospitality! Your feedback will encourage all our staff as we strive to provide an exceptional and memorable experience for every guest. We cannot wait to see you again!

2/10 – Ungenügend

jesse

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Neal am 29. Feb. 2024
Dear Guest,We appreciate your feedback and apologize for any inconvenience. Ensuring a pleasant stay is our priority, and we're addressing issues that you experienced. We value your input and are committed to making improvements for a better experience in the future.

10/10 – Hervorragend

Eric

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This was one of the best IHG Brand Hotel! Extremely clean and comfortable with fresh breakfast! Will definitely stay again!
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Neal am 29. Feb. 2024
Thank you for staying with us! It is great to hear that we were able to meet your expectations of service and hospitality! Your feedback will encourage all our staff as we strive to provide an exceptional and memorable experience for every guest. We cannot wait to see you again!

8/10 – Gut

Nelson

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sporting event
Good location and comfortable rooms.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Neal am 29. Feb. 2024
Thank you for staying with us! It is great to hear that we were able to meet your expectations of service and hospitality! Your feedback will encourage all our staff as we strive to provide an exceptional and memorable experience for every guest. We cannot wait to see you again!