Zimmersafe, Schreibtisch, Bügeleisen/Bügelbrett, kostenloses WLAN

Bewertungen von Days Inn & Suites by Wyndham Arlington Near Six Flags

2.5 out of 5
Days Inn & Suites by Wyndham Arlington Near Six Flags
2626 E Randol Mill Rd, Arlington, TX

Bewertungen

6,2
255 von insgesamt 1004 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
182 von insgesamt 1004 Gästebewertungen haben eine Bewertung von 8 - Gut" "
172 von insgesamt 1004 Gästebewertungen haben eine Bewertung von 6 - Okay" "
138 von insgesamt 1004 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
257 von insgesamt 1004 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

6,4/10

Sauberkeit

6,8/10

Personal & Service

6,0/10

Ausstattung

6,0/10

Zustand der Unterkunft

6,2/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Robert

Mit einer Gruppe gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
The longest check in ever! The lady on the front desk was a bit confused and has her own rules!
Aufenthalt von 11 Nächten im September 2023
Antwort von GM am 12. Okt. 2023
Dear Robert,Thank you for your helpful feedback! We're sorry to hear about the confusion during check-in. Without a doubt, this isn't the norm, as we strive to provide speedy and friendly service. We truly appreciate your patience and hope to make your next visit smoother. We look forward to welcoming you back at the Days Inn & Suites by Wyndham Arlington Near Six Flags.

10/10 – Hervorragend

Maurice

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sehr freundlich, unkompliziertes Ein- hbd Auschecken. Hat alles gepasst!
Aufenthalt von 1 Nacht im Februar 2023

8/10 – Gut

Michael

Mit der Familie gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Kein Frühstück und kein Pool
Zimmer sind toll, der Service ist jedoch schlechteste vin allem. Wie kann es sein, dass es kein Frühstück gibt? Keine Essenstüten oder ägnliches. Überall sonst gibt es etwas. Informieet wird man darüber nicht. Pool ist auch geschlossen. Ganz schlechtes Management.
Aufenthalt von 2 Nächten im Juli 2021

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Gute Lage, günstige Verkehrsanbietung, Nahe am AT&T Stadium.
Aufenthalt von 2 Nächten im Februar 2020
Antwort von Alex P am 11. März 2020
Dear Guest We strive to give you a great experience, and we are pleased to learn that we were able to meet your expectations in many ways. Reviews like yours are extremely helpful in our ambition to continuously improve upon the guest experience and we hope you'll return to see how we grow and evolve. We look forward to seeing you again!

8/10 – Gut

William

Antwort von GM am 23. Mai 2024
Dear William,Thank you for taking the time to rate your recent stay at our hotel. We're delighted to see your four-star rating and hope that your experience was enjoyable. We always strive to provide the best service to our guests and would love to hear any feedback you may have. Looking forward to welcoming you back soon. Warm regards,Hotel Management

8/10 – Gut

Jermell

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Peaceful
Aufenthalt von 1 Nacht im Mai 2024
Antwort von GM am 21. Mai 2024
Dear Jermell, Thank you for your 4-star review. We're delighted to hear that you appreciated the peaceful atmosphere of our hotel. Our aim is always to provide a serene and relaxing environment for our guests. We hope to welcome you back for another tranquil stay in the near future. Warm regards,Hotel Management

10/10 – Hervorragend

ART

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wi-Fi not good!!
Aufenthalt von 4 Nächten im Mai 2024
Antwort von GM am 21. Mai 2024
Dear ART,Thank you for your 5-star review! We're sorry to hear about your experience with our Wi-Fi. We always strive to provide top-notch amenities for our guests and your feedback is invaluable in this effort. We'll certainly look into this matter and work towards improving our services. We truly appreciate your feedback and look forward to welcoming you back soon.Warm regards,Hotel Management

10/10 – Hervorragend

Vipin

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Value of money. Staff were friendly and nice. Property was clean and maintained.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von GM am 15. Mai 2024
Dear Vipin,We are thrilled to learn that you found our hotel to be excellent value for money. Your kind words about our friendly staff and well-maintained property are much appreciated. It's heartening to know that we were able to exceed your expectations. We look forward to welcoming you back for another delightful experience.Warm regards,Hotel Management

6/10 – Okay

Amanda

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von GM am 14. Mai 2024
Dear Amanda, Thank you for your rating. As we strive for excellence, we would greatly appreciate any feedback you could provide to help us improve our services. We hope that you will consider staying with us again so we can provide an even better experience. Your satisfaction is our priority.Warm regards,Hotel Management

10/10 – Hervorragend

Justin

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
N/a
Aufenthalt von 1 Nacht im Mai 2024
Antwort von GM am 13. Mai 2024
Dear Justin,Thank you for your 5-star rating! We are thrilled to know that you had a wonderful experience at our hotel. Your feedback is greatly appreciated and it motivates us to continue delivering exceptional service to our valued guests like you. We look forward to welcoming you back soon.Warm regards,Hotel Management

8/10 – Gut

Patricia

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im Mai 2024
Antwort von GM am 8. Mai 2024
Dear Patricia,Thank you for taking the time to rate our hotel! We're delighted to see that you've given us a 4-star rating. We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time. We look forward to welcoming you back soon.Warm regards,Hotel Management

6/10 – Okay

Courage

Gut: Personal & Service
Aufenthalt von 3 Nächten im Mai 2024
Antwort von GM am 8. Mai 2024
Dear Courage,Thank you for your rating. We're sorry to see that your experience didn't meet your full expectations. We would appreciate hearing more about your stay so we can understand how we can improve. Your feedback is vital to us and we hope to have the opportunity to provide you with a 5-star experience on your next visit. Warm regards,Hotel Management

6/10 – Okay

Taylor

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Ausstattung
There was mold on the shower curtain and in the picture frame. There is also a large gap between the front door and the frame.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von GM am 6. Mai 2024
Dear Taylor,Thank you for taking the time to share your feedback. We deeply regret to hear about the issues you experienced. Your comfort and satisfaction is our top priority. Your comments have been noted and we assure you that we will address these matters promptly. We hope you will give us another chance to provide you a better experience in the future.Warm regards,Hotel Management

8/10 – Gut

Sanne

Mit dem Partner gereist
Gut: Personal & Service und Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
Locatie was helemaal prima! In het midden van Dallas en Fort Worth. Helaas ligt het naast de snelweg wat vrij veel geluidoverlast geeft. Ook is de staat van het bed en de kussens echt ver beneden pijl. Kamer daarintegen is schoon, schone badkamer, wel klein maar prima voor een paar nachten. Auto voor de deur parkeren. Koffie kan je gratis de hele dag halen bij de receptie. Wasserette aanwezig en werkt prima.
Aufenthalt von 4 Nächten im April 2024
Antwort von GM am 5. Mai 2024
Dear Sanne,Thank you for your valuable feedback. We're thrilled you enjoyed our prime location and clean rooms. We regret that the noise and bedding didn't meet your expectations. We're constantly working on improving our guest experience and your comments will help us in this endeavor. We hope to welcome you back soon for a more comfortable stay.Warm regards,Hotel Management

2/10 – Ungenügend

Martha, HUMBLE

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Horrible service starting with the front desk, I had fruit on the table housekeeper threw it away not once we reported it to the front desk they didn’t do nothin About it, we extend our stay for work reasons, we got moved to a different room dirtier with the couch full of cat hairs we complained again and they said they couldn’t do nothing about it! Like really? Horrible never again, DONT BOOK!
Aufenthalt von 7 Nächten im April 2024
Antwort von GM am 5. Mai 2024
Dear Martha,We're deeply sorry to hear about your experience and sincerely apologize for the inconvenience caused. We appreciate your feedback as it helps us improve. Your concerns have been noted and will be addressed with our team to ensure situations like this do not recur. We hope to have another chance to serve you better in the future.Warm regards,Hotel Management

10/10 – Hervorragend

Angela

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice place to stay
Aufenthalt von 2 Nächten im April 2024
Antwort von GM am 10. Mai 2024
Dear Angela,Thank you for your delightful review. We're overjoyed to know that you found our hotel to be a nice place to stay. It's feedback like yours that inspires us to continually strive for excellence. We look forward to welcoming you back for another memorable stay in the future.Warm regards,Hotel Management

10/10 – Hervorragend

Juan

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good
Aufenthalt von 4 Nächten im April 2024
Antwort von GM am 2. Mai 2024
Dear Juan,Thank you for your 5-star review of our hotel. We are thrilled to know that you had a good stay with us. Your positive feedback motivates us to continue delivering exceptional service to our valued guests like you. We are looking forward to welcoming you back for another memorable stay.Warm regards,Hotel Management

6/10 – Okay

Brian

Aufenthalt von 1 Nacht im April 2024
Antwort von GM am 2. Mai 2024
Dear Brian, Thank you for your rating. We regret not having met your expectations entirely and would appreciate the opportunity to learn more about your experience. Your feedback is invaluable in our commitment to improve our service quality. We hope to have the pleasure of welcoming you back soon.Warm regards,Hotel Management

10/10 – Hervorragend

GT

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good
Aufenthalt von 6 Nächten im April 2024
Antwort von GM am 30. Apr. 2024
Dear GT,Thank you for your 5-star review. We're thrilled to hear that you had a good experience. Your positive feedback is greatly appreciated and we look forward to welcoming you back on your next visit. Thanks again for choosing our hotel for your stay.Warm regards,Hotel Management

2/10 – Ungenügend

alicia

Verbesserungswürdig: Sauberkeit und Personal & Service
Aufenthalt von 2 Nächten im April 2024
Antwort von GM am 25. Apr. 2024
Dear Alicia,We regret to see that your experience with us did not meet your expectations. We value your feedback, even if it is just a rating. We would greatly appreciate if you could share more about your experience, so we can learn from it and improve. Your satisfaction is our top priority.Warm regards,Hotel Management

6/10 – Okay

Concetta

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Ausstattung
I would've like to know about the extra $50 incidental fee you have to pay when you you pay for your room... It's refunded when you check out if the room is left in good condition, but I would've been nice to know up front... Also, when I paid for the room and asked for a receipt, the front desk clerk said she couldn't give me a receipt because they had to keep it for their records... I asked her to make me a copy, but she acted like it was such an inconvenience I just took a picture of the receipt... We booked a 2 bed non-smoking and the rooms are very small... I only booked this hotel cause it was close to Texas Live food festival, but I probably won't stay here a second time
Aufenthalt von 1 Nacht im April 2024
Antwort von GM am 22. Apr. 2024
Dear Concetta,We appreciate your feedback and are sorry for any inconvenience caused during your stay. We take your concerns seriously and will strive to improve our communication about incidental fees and receipt handling. We're glad our location was convenient for you and we hope you will give us another chance to serve you better. Thank you for staying with us.Warm regards,Hotel Management

2/10 – Ungenügend

George C

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Front desk not very helpful. Parking for trucks with trailer nigh impossible and I specifically asked about parking! Rooms are not clean, are old and in disrepair. Only high note...the air conditioner worked! I will NOT be back!
Aufenthalt von 1 Nacht im April 2024
Antwort von GM am 14. Apr. 2024
Dear George,We regret to hear that your experience did not meet your expectations. We appreciate your feedback and are working diligently to improve our facilities and service. We're glad to know the air conditioner met your needs and we hope to have another opportunity to provide a better experience. Thank you for your valuable feedback.Warm regards,Hotel Management

10/10 – Hervorragend

ART

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice place to stay!
Aufenthalt von 2 Nächten im April 2024
Antwort von GM am 14. Apr. 2024
Dear ART,Thank you for your fantastic review and for choosing our hotel. We are delighted to hear that you found our place nice to stay. We aim to provide a truly unique experience and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.Warm regards,Hotel Management

2/10 – Ungenügend

Brian

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very dirty, broken beds room smell like mildew and cigarette there no breakfast or grab and go only on the weekends. Extremely small rooms uncomfortable beds and curtains for blankets no real bedding. Staff is rude won’t ever try to fix anything will try to argue with you for letting them know something is wrong. Will never be back.
Aufenthalt von 6 Nächten im März 2024
Antwort von GM am 11. Apr. 2024
Dear Brian,We're sincerely sorry to hear about your recent experience. This is not the standard we strive to maintain. We greatly appreciate you bringing these issues to our attention and assure you that your feedback will be used to improve our services. We hope you'll give us another chance to prove our commitment to providing an exceptional guest experience.Warm regards,Hotel Management

10/10 – Hervorragend

Salvador

Geschäftlich gereist
Gut: Sauberkeit und Ausstattung
Great laundromat
Aufenthalt von 6 Nächten im Januar 2024
Antwort von GM am 8. Apr. 2024
Dear Salvador,We are thrilled to hear you had a positive experience with our laundromat service! At our hotel, we strive to provide excellent facilities to make your stay as comfortable as possible. Thank you for taking the time to share your feedback with us. We look forward to welcoming you back soon!Warm regards,Hotel Management

2/10 – Ungenügend

Gerald

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
There were bugs crawling in the bathtub.
Aufenthalt von 1 Nacht im April 2024
Antwort von GM am 8. Apr. 2024
Dear Gerald,We sincerely apologize for your recent experience. This is certainly not the standard we aim to provide. Your feedback is crucial and has been noted for immediate action by our housekeeping team. We're committed to ensuring this does not recur and hope to have a chance to provide you with a better stay in the future.Warm regards,Hotel Management

2/10 – Ungenügend

Jenifer

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nasty, filthy, unsafe, rude staff
Aufenthalt von 1 Nacht im März 2024
Antwort von GM am 30. März 2024
Dear Jenifer,We're deeply sorry for the experience you had at our hotel. This is not the standard we strive for. Your feedback is critical to us and we're taking immediate steps to address your concerns. We hope you'll give us another chance to provide a better experience.Warm regards,Hotel Management

8/10 – Gut

Debra

Mit dem Partner gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel need some repair in side hotel some of the stuff need fix the door not safe door did not shut good
Aufenthalt von 3 Nächten im März 2024
Antwort von GM am 29. März 2024
Dear Debra,Thank you for your valuable feedback. We regret to hear that you experienced issues with the door and apologize for any inconvenience. Your safety and comfort are our top priorities and we're committed to making improvements. Please know that we've noted your concerns and will address them promptly. We look forward to welcoming you back for a seamless stay in the future.Warm regards,Hotel Management

6/10 – Okay

Jose

Mit dem Partner gereist
Verbesserungswürdig: Ausstattung
Its kind of hidden unless you are using google maps. The area feels kind of isolated.
Aufenthalt von 1 Nacht im März 2024
Antwort von GM am 27. März 2024
Dear Jose,Thank you for your feedback. We understand your concern about our location. While we are tucked away for a serene experience, we acknowledge our location may feel isolated to some. We recommend using digital navigation tools for seamless travel. We hope to welcome you back soon for an improved experience.Warm regards,Hotel Management

6/10 – Okay

Jasmine

Aufenthalt von 1 Nacht im März 2024
Antwort von GM am 8. Apr. 2024
Dear Jasmine,Thank you for your rating. We're sorry to see we didn't fully meet your expectations. We would love to hear more about your stay to understand how we can improve our services. Your feedback is crucial in our commitment to providing a superior experience for our guests. We hope to have the opportunity to welcome you back in the future.Best Regards,Hotel Management

6/10 – Okay

ERIKA

Aufenthalt von 1 Nacht im März 2024
Antwort von GM am 6. Apr. 2024
Dear Erika, Thank you for taking the time to rate your stay with us. We see that we did not meet your full expectations and would love to know how we can improve. Your feedback is important to us as we continually strive to enhance our guest experience. We hope to have another opportunity to serve you better in the future.Warm regards,Hotel Management

2/10 – Ungenügend

Margarita

Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von GM am 15. März 2024
Dear Margarita,We sincerely apologize for your recent experience at our hotel. We are deeply sorry that we didn't meet your expectations. We hope for an opportunity to make it right and demonstrate the high-quality service we're known for on your next visit.Warm regards,Hotel Management

6/10 – Okay

Andrea

I slept well!
Aufenthalt von 1 Nacht im März 2024
Antwort von GM am 13. März 2024
Dear Andrea,Thank you for taking the time to share your experience with us. We're delighted to hear that you had a good night's sleep at our hotel. Providing a comfortable and restful environment is one of our top priorities. We hope to welcome you back soon for an even more enjoyable stay!Warm regards,Hotel Management

10/10 – Hervorragend

Alyshia

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
the cleanliness
Aufenthalt von 2 Nächten im Februar 2024
Antwort von GM am 13. März 2024
Dear Alyshia,We're thrilled to hear that you appreciated our high standards of cleanliness at the hotel. Your feedback is extremely valuable to us as we strive to provide superior service for every guest. We look forward to welcoming you back to our pristine environment in the near future. Thank you for choosing us for your stay!Warm regards,Hotel Management

2/10 – Ungenügend

Sharon

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nothing good about this staff rude
Aufenthalt von 7 Nächten im März 2024
Antwort von GM am 11. März 2024
Dear Sharon,We're truly sorry to hear about your recent experience at our hotel. Your feedback is essential to us and we regret that our service did not meet your expectations. Rest assured we are committed to providing the best hospitality and we will address your concerns with our team. We hope for another opportunity to exceed your expectations and demonstrate our high standards.Warm regards,Hotel Management

2/10 – Ungenügend

Courage

Aufenthalt von 3 Nächten im März 2024
Antwort von GM am 30. März 2024
Dear Courage,We're truly sorry to see your 1-star rating. We always strive to provide top-notch services to our guests and it seems we fell short during your visit. We'd appreciate it if you could share more details about your experience. This will help us to understand where we went wrong and make necessary improvements. We hope to have the opportunity to serve you better in the future.Warm regards,Hotel Management

6/10 – Okay

Antonina, Piru

Aufenthalt von 1 Nacht im März 2024
Antwort von GM am 23. März 2024
Dear Antonina,Thank you for taking the time to rate our hotel. We see that we have room for improvement and would highly appreciate your valuable feedback. Your insights help us deliver a better experience. We hope to have the opportunity to welcome you back for a more satisfying stay.Warm regards,Hotel Management

2/10 – Ungenügend

Dominique

Aufenthalt von 2 Nächten im Februar 2024
Antwort von GM am 20. März 2024
Dear Dominique,We're sorry to see your 1-star rating. We aim to provide a great experience for all our guests and regret that we missed the mark for you. We welcome your feedback and would appreciate the opportunity to understand where we went wrong. Please feel free to share more details with us. We hope to have a chance to better serve you in the future.Warm Regards, Hotel Management

6/10 – Okay

Hai

Geschäftlich gereist, Mit dem Partner gereist
Gut: Personal & Service
Average place to stay overnight _low cost .
Aufenthalt von 1 Nacht im Februar 2024
Antwort von GM am 29. Feb. 2024
Dear Hai,Thank you for taking the time to review our hotel. We're glad to hear that you found our pricing to be affordable. We strive to provide a comfortable stay for all our guests and we hope to have the opportunity to exceed your expectations on your next visit. We appreciate your feedback and look forward to welcoming you back.Warm regards,Hotel Management

10/10 – Hervorragend

Jared

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von GM am 29. Feb. 2024
Dear Jared,Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated! We're thrilled to know you had a pleasant experience at our hotel. Your satisfaction is our top priority. We hope to welcome you back very soon for another exceptional stay. Warm regards,Hotel Management

10/10 – Hervorragend

RAUL

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
👍
Aufenthalt von 1 Nacht im Februar 2024
Antwort von GM am 27. Feb. 2024
Dear Raul,Thank you for rating us with 5-stars. We're thrilled to know that your stay with us was a pleasant one. Even though you didn't leave any comments, your rating speaks volumes about your experience. We hope to continue exceeding your expectations on future visits. Thank you for choosing our hotel. Looking forward to welcoming you back soon.Warm regards,Hotel Management

6/10 – Okay

charles

Verbesserungswürdig: Personal & Service
Aufenthalt von 1 Nacht im Februar 2024
Antwort von GM am 27. Feb. 2024
Dear Charles, Thank you for taking the time to rate our hotel. We're sorry that your experience didn't meet your expectations. We'd love to hear more about your stay and how we could improve. We value your feedback and hope you choose to stay with us again so we can provide you with a better experience. Warm regards,Hotel Management

10/10 – Hervorragend

Ashley

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great for the price
Aufenthalt von 1 Nacht im Februar 2024
Antwort von GM am 26. Feb. 2024
Dear Ashley,Thank you for your wonderful feedback and for giving us a perfect rating! We're thrilled to hear that you found our hotel to be great value for the price. Your satisfaction is our priority and we're glad we could meet your expectations. We look forward to having you stay with us again in the future!Warm regards,Hotel Management

10/10 – Hervorragend

Elaine

Aufenthalt von 4 Nächten im Februar 2024
Antwort von GM am 27. Feb. 2024
Dear Elaine,Thank you for your five-star rating! We are delighted to know that you enjoyed your stay at our hotel. Even though you didn't leave a comment, your rating speaks volumes. We hope to have the pleasure of welcoming you back in the near future. Warm regards,Hotel Management

4/10 – Schlecht

Cindy

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Bathroom door didn't shut. Hairs in bathtub.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von GM am 26. Feb. 2024
Dear Cindy,We sincerely apologize for the inconvenience you faced during your stay at our hotel. We value your feedback and assure you that this is not the standard of service we strive to provide. We've taken note of your concerns and we're working diligently to address them to ensure a better experience for all our guests. Thank you for bringing this to our attention.Warm regards,Hotel Management

2/10 – Ungenügend

Courage

Geschäftlich gereist
Verbesserungswürdig: Personal & Service
Customer service.
Aufenthalt von 5 Nächten im Februar 2024
Antwort von GM am 26. Feb. 2024
Dear Courage,We're truly sorry to hear about your experience with our customer service. We strive to provide an exceptional experience for all our guests and it seems we fell short this time. We would appreciate the opportunity to understand more about your experience. Your feedback is essential in our effort to improve our service standards. We hope to have the opportunity to welcome you back for a more positive experience. Best Regards,Hotel Management

10/10 – Hervorragend

Margarita

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von GM am 26. Feb. 2024
Dear Margarita,Thank you for taking the time to rate us with perfect review! It seems like you had a great stay, and we're glad to hear it. Your feedback is important to us and we hope to have the opportunity to welcome you back to our hotel in the near future. Thanks again for choosing to stay with us!Warm regards,Hotel Management

10/10 – Hervorragend

Ryan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I Enjoyed the stay I wished that there was Dining closer to the hotel because I had lack of transportation
Aufenthalt von 3 Nächten im Februar 2024
Antwort von GM am 26. Feb. 2024
Dear Ryan,Thank you for your valuable feedback and high rating. We're thrilled you enjoyed your stay at our hotel. We understand your concern about dining options and will take it into consideration. Next time, feel free to ask our front desk for local delivery or public transport options. We look forward to welcoming you again!Warm regards,Hotel Management

10/10 – Hervorragend

Randy

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great Value Hotel
Aufenthalt von 1 Nacht im Februar 2024
Antwort von GM am 24. Feb. 2024
Dear Randy,Thank you for taking the time to share your positive experience at our hotel. We are thrilled to hear that you found great value in your stay with us. Your satisfaction is our top priority and your feedback is greatly appreciated. We look forward to welcoming you back on your next visit.Warm regards,Hotel Management

10/10 – Hervorragend

Raul

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice
Aufenthalt von 7 Nächten im Februar 2024
Antwort von GM am 24. Feb. 2024
Dear Raul,Thank you for taking the time to share your feedback with us. We are thrilled to hear that you had a nice stay at our hotel. We strive to provide our guests with an exceptional experience, and your kind words are greatly appreciated. We look forward to welcoming you back to our hotel in the near future. Warm regards,Hotel Management