We hope to see you soon!

Thank you!

Dear Valued Guest, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Courtyard Dallas Allen at the John Q. Hammons Center. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard Dallas Allen at the John Q. Hammons Center and we hope you choose to create more memories here whenever your travels bring you back to Allen.

Dear Steven, Thank you for taking the time to write a review. We are delighted to hear that you enjoyed your stay with us and appreciate your kind compliments. We hope to have the pleasure of welcoming you back soon. Best, Luis Soto, GM

Dear Noriko, I’m sorry to hear that noise pollution and your mattress kept you from having a restful night’s sleep; please forgive us. Your comfort is our highest priority and I regret that we left you less than completely satisfied. Your feedback is welcomed as it allows us to monitor the guest experience. Thank you for taking the time to share your review. Sincerely, Luis Soto, GM

Dear Jayson, We are thrilled by your review and grateful for your recommendation. We hope you can find an opportunity to visit us again soon. Best, Luis Soto, GM

Dear Taylor, We appreciate you taking the time to let us know you enjoyed your visit. Thank you for choosing us. Best, Luis Soto, GM

Dear Joseph, We appreciate you taking the time to share your experience with us. My heartfelt apologies for disappointing you due to the room type you were assigned and your frustrations with our parking and early check-in fee. We strive to provide every guest with a comfortable stay, and we clearly missed the mark. Thank you for your honest feedback, which we will use to foster improvement; for that reason, we hope to see you again on a return trip. Sincerely, Luis Soto, GM

Dear James, Thank you for staying with us. We apologize that you did not find your bed comfortable and that your bathroom was not met with our high-quality service. Guest satisfaction is our highest priority, so I regret we couldn't deliver a more positive experience. Your feedback is welcome, and we appreciate your taking the time to share your review with us. Sincerely, Luis Soto, GM

Dear Roxanne, We are thrilled that we provided you with an amazing stay. We appreciate you choosing our hotel and hope to welcome you again soon. Thank you for your kind review. Best, Luis Soto, GM

Dear Stephen, Our associates understand and believe that our valued guests deserve an exceptional stay, and we will continue to push daily to find new ways to WOW our guests. I will be sure to share your very nice comments with our team; they work hard to ensure guests have a pleasant stay. I appreciate you taking the time to write a review, and we look forward to seeing you again on a return visit. Best, Luis Soto, GM

Dear cheyne, We appreciate your 5/5 review and are glad to know you enjoyed our hotel while you were our valued guest. We hope to see you again should your travels bring you back to our area. Best, Luis Soto, GM

Dear Crystal, We are thrilled that we provided you with a great stay. We appreciate you choosing our hotel and hope to welcome you again soon. Thank you for your kind review. Best, Luis Soto, GM

Good morning,Thank you for staying at Courtyard Dallas Allen at Allen Event Center. We are so happy you enjoyed your stay with us. Come back soon. Donnell Ray

Good norning,Thank you for staying at Courtyard Dallas Allen at Allen Event Center. We are so happy you enjoyed your stay with us. Come back soon. Have a great day.Donnell Ray

Thank you for staying at Courtyard Dallas Allen at Allen Event Center. We are so happy you enjoyed your stay with us. Come back soon. Have a great day.Donnell Ray

Dear Willena, It is always a pleasure to see that our guests enjoyed their stay with us. Thank you for taking a moment to review your experience and offer suggestions for improvement. We appreciate your feedback and hope to welcome you back soon. Best, Luis Soto, GM

Dear Sandra Gisela Ochoa San, While you did not share why your experience was 5/5 worthy, we are thrilled it was! Thank you for your generous review and we hope to host you again soon. Best, Luis Soto, GM

Dear Susan, Your comfort is our top priority, so it's wonderful to know your stay was pleasant overall. We appreciate all your feedback, both positive and areas for improvement, as it allows us to serve our guests better. Thank you for your review and recommendation, and we look forward to your return. Best, Luis Soto, GM

Dear Sarah, We strive to provide stellar customer service, so I am thrilled that you recognized Jasmine's efforts. Thank you for your business and your recommendation. We appreciate both more than you know. Best, Luis Soto, GM

Dear Linda, I'm so glad that our location was well suited to your visit. We appreciate your patronage and hope to host you again. Thank you for choosing us. Best, Luis Soto, GM

Dear Iree, Welcome back! It is lovely to hear you had a great stay at our hotel. We appreciate you taking the time to share this review and inform other travelers of the comfort you experienced with us. On behalf of the entire staff, thank you for choosing our hotel, and we look forward to your next visit. Best, Luis Soto, GM

Dear Carol, Ensuring our guests' satisfaction is our topmost priority, and we apologize for not being able to provide a more positive experience. We appreciate your feedback and thank you for taking the time to share your review with us. Sincerely, Denise Lane, GM

Good morning,Thank you for staying at Courtyard Dallas Allen at Allen Event Center. we are so glad you enjoyed your stay. We hope to see you again soon. Donnell Ray

Dear Dennis, Thank you for taking the time to write! It’s wonderful to hear of the comfort you experienced with us. I sincerely appreciate you noting our high cleanliness standards and look forward to sharing your positive feedback with our dedicated housekeeping team. It was a pleasure to host you; we hope to welcome you again soon. Best, Denise Lane GM

Dear Kim, Thank you for taking the time to write. I am delighted to hear of the comfort and convenience you experienced with us! It was an absolute pleasure to host you, and we hope to welcome you again soon. Best, Denise Lane GM

Dear Stephanie, Thank you for allowing us the pleasure of hosting you! We appreciate your feedback and your positive review. We hope to see you back anytime you return to the area. Best, Denise Lane GM

Dear Sheila, We love hearing guests say that they would stay with us again! Thank you for your feedback and for giving us some areas of improvement. We strive to be the best hotel in the area, and our guests help us achieve that goal by sharing their thoughts about our hotel. Please find a reason to visit again soon. Best, Denise Lane GM

Dear Tammy, What an excellent rating! I am thrilled to see that you had a great stay and hope that we will be your first choice for lodging when visiting our great city from here on out. Thank you for your business, and please come again. Best, Denise Lane GM

Dear BJ, We are thrilled you enjoyed your stay! Thank you for the review, and please visit us again. Best, Denise Lane, GM

Dear Tiyanna, We are thrilled to receive your kind review about our associate, Joey. I will be certain to share your kind sentiments with him and the entire staff. We hope to welcome you again soon. Best, Denise Lane GM

Dear Wendy, Our favorite compliment, by far, is that guests plan to return to our hotel. I am thrilled you enjoyed your stay enough to share this great review. On behalf of the entire staff, thank you for your business, and please come back soon. Best, Denise Lane GM

Dear vee, We are delighted that your stay was nothing short of exceptional. Until next time! Best, Denise Lane GM

Dear Harvey, Thank you for the great review. It was our pleasure to host you, and we hope to do so again soon. Best, Denise Lane GM

Dear Lindsay, Thank you for being our valued guest and for your generous review! It was a pleasure to host you, and we can’t wait to welcome you again. Best, Denise Lane GM

Dear Stephanie, Thanks for sharing this generous review of your experience with us. We really appreciate the support and hope to host you again. Best, Denise Lane GM

Dear Gregory Scott, Thank you for your time in reviewing our hotel. We are committed to exceeding guest expectations. So, I am very sorry your stay was less than exceptional. We value your feedback as we continually seek ways to improve our overall guest experience. We appreciate you choosing us and hope you will give us another opportunity to deliver a stay that is exceptional in every way. Sincerely, Denise Lane GM

Dear Brandee, It was our pleasure hosting you, and we look forward to a return visit. Thank you for choosing us. Best, Denise Lane GM

Dear Jiao, It is wonderful to hear that you enjoyed your stay and our great location. Thank you for staying with us and leaving us feedback. Please visit us again soon! Best, Denise Lane GM

Thank you for staying at Courtyard Dallas Allen at Allen Event Center. I am so happy you enjoyed your stay. Please come back again.Donnell

Dear Diana, We love to hear you loved your stay at our Courtyard by Marriott Dallas Allen; thanks for making our day! We can't wait to welcome you again. Best ,Denise Lane GM

Thank you for staying at Courtyard Dallas Allen at Allen Event Center. I am so happy you enjoyed your stay. Please come back again.Donnell

Thank you for staying at Courtyard Dallas Allen at Allen Event Center. I am so happy you enjoyed your stay. Please come back again.Donnell

Greetings Gilbert,We are so happy to know that you enjoyed your stay with us. We hope you come again soon. Have a great day.Donnell

Dear OSCAR, Thank you for your patronage. We are so happy to know you enjoyed your stay. Please visit again soon. Best, Denise Lane GM

Greetings Miguel,We are so happy to hear that you enjoyed your stay with us. We hope you come back again soon.Donnell

Good afternoon, The 20.00 authorization that you are referring to, is for the incidentals that was authorized at check in. It will take 7-10 business days to release minus the charge for the water in your room that was consumed of if you have any other charges that you are responsible for. Donnell