Unfortunately, our stay at the property did not meet our expectations. The hotel felt overwhelmingly large and lacked warmth—it had more of a concrete, industrial feel than a welcoming atmosphere.
The staff seemed preoccupied, likely due to a large business event taking place, which made the service feel impersonal. Our suite was disappointing, with a surprisingly small bed and dated furnishings. While the sea view was lovely, it didn’t quite make up for the overall experience in the room.
Breakfast at the Regency Club was very limited, and we were surprised to learn that using the main breakfast area required an additional charge, even for suite guests.
On a more positive note, the kids club was excellent and definitely a highlight for families. However, the on-site farm was underwhelming, with only two animals, which was a letdown for the little ones.
Overall, the hotel is very large and lacks a personal touch. The rooms could really benefit from an update to improve the guest experience.