Zimmer, 1 King-Bett, Nichtraucher | Pillowtop-Betten, Zimmersafe, Verdunkelungsvorhänge

Bewertungen von Super 8 by Wyndham Cypress Buena Park Area

2.5 out of 5
Super 8 by Wyndham Cypress Buena Park Area
5651 Lincoln Ave, Cypress, CA

Bewertungen

7,0

Gut

230 von insgesamt 779 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
230 von insgesamt 779 Gästebewertungen haben eine Bewertung von 8 - Gut" "
128 von insgesamt 779 Gästebewertungen haben eine Bewertung von 6 - Okay" "
79 von insgesamt 779 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
112 von insgesamt 779 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,4/10

Sauberkeit

7,2/10

Personal & Service

7,2/10

Ausstattung

7,2/10

Zustand der Unterkunft

7,4/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Charlotte

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit und Personal & Service
The toilet paper in the rooms is so cheap it shreds with every touch
Aufenthalt von 3 Nächten im Mai 2024
Antwort von FD am 28. Mai 2024
Thank you for sharing your feedback with us. We appreciate your positive rating and are glad to know that overall, you had a satisfactory experience at our property.We've taken note of your comment regarding the quality of the toilet paper provided in the rooms. We understand the importance of providing amenities that meet our guests' expectations, and we will certainly explore options to improve this aspect of our service.Your feedback is invaluable to us as it helps us identify areas where we can enhance our guests' experience. We hope to have the pleasure of welcoming you back in the future and providing you with an even better stay.

8/10 – Gut

Priscilla

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von FD am 18. Mai 2024
Providing comfortable accommodations, impeccable service, and excellent amenities are our top priorities, and we're delighted that we could make your experience memorable. It means the world to us that you would recommend us, and we can't wait to welcome you back for another fantastic stay!

10/10 – Hervorragend

Jeffree

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von FD am 18. Mai 2024
Wow! Thank you for your glowing review! We're thrilled to hear that you found our property to be a gem. Providing a welcoming atmosphere, luxurious accommodations, and exceptional service are what we strive for, and we're delighted that we hit the mark with you. Your recommendation means the world to us, and we can't wait to have the pleasure of hosting you again soon!

10/10 – Hervorragend

Elle, Yucaipa

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Close to hospital where I work & on call. Just wish the bath towels were abit bigger & softer ;)
Aufenthalt von 4 Nächten im Mai 2024
Antwort von FD am 15. Mai 2024
Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had an excellent experience at our property. Providing exceptional service and creating memorable stays for our guests is always our top priority, and it's fantastic to know that we hit the mark with you. Your kind words mean a lot to us and serve as a great motivation for our team. We look forward to welcoming you back again soon for another fantastic stay!

2/10 – Ungenügend

James

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Ausstattung
Aufenthalt von 2 Nächten im Mai 2024
Antwort von FD am 15. Mai 2024
Thank you for sharing your feedback with us. We appreciate hearing from our guests, even when it's not what we hoped for. It's unfortunate to hear that your experience at our property didn't meet your expectations. We take all feedback seriously and will use your comments as an opportunity for improvement. If you have any specific suggestions on how we can enhance our services or amenities, please feel free to share them with us. We hope you'll consider giving us another chance in the future to show you the high standard of hospitality we strive to provide.

10/10 – Hervorragend

Elle, Yucaipa

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I have been coming here for a couple months, as I live about 70 miles but have to stay nearby as I work & on emergency call for a local hospital.
Aufenthalt von 4 Nächten im April 2024
Antwort von FD am 7. Mai 2024
We're delighted to have had the opportunity to host you, and we can't wait to welcome you back for another fantastic stay. Should your travels bring you our way again, please don't hesitate to reach out. We'll be more than happy to assist with anything you may need.

10/10 – Hervorragend

Elle, Moreno Valley

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Close to hospital where I work & on call.
Aufenthalt von 6 Nächten im April 2024
Antwort von FD am 2. Mai 2024
Thank you for sharing your experience with us! We're glad to hear that you enjoyed your time at our property. Providing a comfortable and memorable stay is what we strive for, and it's great to know that we hit the mark. Your feedback means a lot to us, and we hope to have the pleasure of welcoming you back soon.

6/10 – Okay

Christopher

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I didn’t like the fact that they required a “Cash only” deposit. I had to use their ATM and get charged for using it.
Aufenthalt von 1 Nacht im April 2024
Antwort von FD am 29. Apr. 2024
We appreciate your adherence to our policy and apologize for any inconvenience you experienced. Our online policies clearly outline the 50 cash deposit requirement to streamline your check-in process and minimize any last-minute inconveniences. We regret that you had to incur an ATM charge and hope you had an otherwise pleasant stay. Your feedback is valuable, and we'll consider ways to improve the payment process for future guests.

10/10 – Hervorragend

Hank

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von FD am 29. Apr. 2024
Your review made our day! We're so pleased to hear that you had a fantastic stay with us. Providing a comfortable and enjoyable experience for our guests is what we strive for, and it's rewarding to know that we succeeded during your visit. We can't wait to have you back for another memorable stay!

8/10 – Gut

Jacqueline

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im April 2024
Antwort von FD am 29. Apr. 2024
We're delighted to receive your kind rating about your recent stay! It's fantastic to hear that you had a wonderful experience at our property. Your satisfaction is our top priority, and we look forward to hosting you again in the future.

8/10 – Gut

Tiffany

Aufenthalt von 1 Nacht im April 2024
Antwort von FD am 11. Mai 2024
Thank you sincerely for your glowing review! We're delighted to have exceeded your expectations and look forward to welcoming you back soon.

8/10 – Gut

CARLOS BELTRAN

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Ninguno
Aufenthalt von 1 Nacht im April 2024
Antwort von FD am 23. Apr. 2024
It's incredibly rewarding to know that our efforts to provide exceptional service are appreciated. Your kind words truly motivate us to continue striving for excellence. Thank you for choosing us!

10/10 – Hervorragend

Lovereal

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Februar 2024
Antwort von FD am 23. Apr. 2024
Thank you ever so much for taking the time to share your positive experience! We're absolutely delighted that you enjoyed your visit. Providing exceptional service is at the heart of everything we do, and we're thrilled to have exceeded your expectations. We look forward to the pleasure of serving you again in the future!

10/10 – Hervorragend

Elle, Moreno Valley

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Convenient location
Aufenthalt von 6 Nächten im April 2024
Antwort von FD am 18. Apr. 2024
Thank you immensely for your fantastic review! We're thrilled to hear that you enjoyed your experience at our property. Your kind words truly mean a lot to us. We look forward to welcoming you back soon for another unforgettable stay. Cheers!

2/10 – Ungenügend

Sherri

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
No shower curtain, floors very dirty and a sign that says "due to saving water and laundry detergent we only clean the room every 3 days"
Aufenthalt von 1 Nacht im April 2024
Antwort von FD am 16. Apr. 2024
Dear valued guest,Thank you for sharing your feedback, although we're surprised by your experience as it contradicts our standard procedures. We ensure daily room servicing and uphold rigorous cleanliness standards. We encourage guests to communicate any concerns during their stay for immediate resolution. We're disappointed by the misinterpretation and assure you that your claims are being thoroughly investigated. Our investigation, including camera footage, confirms that curtains were intact during your stay. Rest assured, we remain committed to providing exceptional service and invite you to experience our true hospitality again.Best regards,

10/10 – Hervorragend

Ellyda, Moreno Valley

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Close to the hospital where i work
Aufenthalt von 4 Nächten im April 2024
Antwort von FD am 13. Apr. 2024
Thank you so much for your glowing review! We're thrilled to hear that you had such a fantastic experience at our property. Your kind words truly mean the world to us, and we can't wait to welcome you back for another memorable stay!

2/10 – Ungenügend

Artem

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von FD am 3. Apr. 2024
We regret to learn of your disappointment following your recent stay. We strive to provide exceptional experiences and value all feedback. Unfortunately, without specific details, it's challenging to address concerns or improve. We encourage guests to communicate any issues during their stay to ensure prompt resolution. Rest assured, we continuously work to enhance our services. We hope for the opportunity to exceed your expectations in the future. Please reach out directly with any concerns, as your satisfaction is our priority.

10/10 – Hervorragend

Ellyda, Yucaipa

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Close to hospital where I work & take call for emergencies.
Aufenthalt von 2 Nächten im März 2024
Antwort von FD am 2. Mai 2024
We appreciate your feedback and are pleased to hear that you had a positive experience at our property. Our team works hard to ensure that every guest has a pleasant stay, and it's rewarding to see that reflected in your review. Thank you for choosing to stay with us, and we hope to see you again in the future!

8/10 – Gut

RONALD

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
The room was clean and generally nice, however there was a noise in the walls or pipes that kept us awake most of the night also people talking outside the door.
Aufenthalt von 2 Nächten im März 2024
Antwort von FD am 30. März 2024
Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our room to be clean and generally pleasant. Your comfort and satisfaction are our top priorities, and we sincerely apologize for any disturbances you experienced during your stay. We hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience you deserve. If there's anything else we can assist you with, please don't hesitate to reach out.

10/10 – Hervorragend

Ellyda, Yucaipa

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
NA
Aufenthalt von 1 Nacht im März 2024
Antwort von FD am 30. März 2024
Thank you immensely for your fantastic review! We're thrilled to hear that you enjoyed your experience at our property. Your kind words truly mean a lot to us. We look forward to welcoming you back soon for another unforgettable stay. Cheers!

2/10 – Ungenügend

Nabil

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
No hospitality
Aufenthalt von 1 Nacht im März 2024
Antwort von FD am 28. März 2024
Thank you for sharing your feedback with us. While we strive to ensure all guests have a positive experience, we're surprised to hear about your perception of our hospitality, especially considering no concerns were raised during or after your stay. We value open communication and would have appreciated the opportunity to address any issues in real-time. Your insights will help us enhance our services for future guests. We hope you'll give us another chance to exceed your expectations in the future.

10/10 – Hervorragend

Sandra

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very Nice and clean
Aufenthalt von 1 Nacht im März 2024
Antwort von FD am 26. März 2024
Thank you for your glowing review! We're delighted to have exceeded your expectations. Looking forward to welcoming you back soon!

10/10 – Hervorragend

Ellyda, Yucaipa

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Close to work
Aufenthalt von 1 Nacht im März 2024
Antwort von FD am 25. März 2024
We're thrilled to hear about your positive experience with us! Providing exceptional service and comfort is our top priority. Your satisfaction is our greatest reward. We can't wait to host you again soon!

10/10 – Hervorragend

Marvin

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The workers were all super friendly! They were on top of everything and made sure everything is clean. Would come again!
Aufenthalt von 2 Nächten im März 2024
Antwort von FD am 18. März 2024
Thank you immensely for your glowing 5-star review of Super 8 Cypress Buena Park Area! We're thrilled to hear about your positive experience. It was our pleasure to have you with us, and we eagerly await your next visit.

2/10 – Ungenügend

Amanda

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024
Antwort von FD am 16. März 2024
We acknowledge the discrepancies during your stay and the inconvenience they caused. The presence of undisclosed pets, resulting in pet waste and damage, along with the vandalism by your children, was regrettable. Had we been informed of any special needs, we would have endeavored to provide suitable accommodations. Mutual respect and open communication are vital for ensuring a relaxed guest experience

6/10 – Okay

elisa

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im März 2024
Antwort von FD am 15. März 2024
We're sorry to hear about your experience. Please accept our apologies for any shortcomings you encountered during your stay. We appreciate your feedback and will strive to improve to ensure a better experience for all our guests in the future.

10/10 – Hervorragend

Nicole

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff are always helpful and accommodating.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von FD am 29. Feb. 2024
THANK YOU SO MUCH FOR CHOOSING SUPER 8 CYPRESS BUENA PARK AREA. WE LOVE HAPPY CUSTOMERS AND WE HOPE TO SEE YOU AGAIN.

10/10 – Hervorragend

Brian

Aufenthalt von 5 Nächten im Februar 2024
Antwort von FD am 21. März 2024
We're delighted to hear you enjoyed your stay with us. Your kind words fuel our commitment to providing exceptional experiences. We look forward to welcoming you back soon!

10/10 – Hervorragend

Juan

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff is really friendly
Aufenthalt von 2 Nächten im Februar 2024
Antwort von FD am 19. Feb. 2024
Thank you so much for your delightful feedback! We're thrilled to hear that you had a wonderful experience with our friendly staff. Your satisfaction is our top priority, and we look forward to welcoming you back soon for another enjoyable stay.

2/10 – Ungenügend

kendra

We went to Checkin at 3:30, had our confirmation on phone and paper. They said we had no room reservation . I had been charged already on my credit card. There was no manager on site to help. Clerk said NO rooms available that night. No help at all. I asked clerk to make a note that we were refused a room and want a full refund. So to be fair, we never saw a room to review
Aufenthalt von 1 Nacht im Februar 2024
Antwort von FD am 19. Feb. 2024
Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you experienced regarding the cancellation of your reservation.We understand your frustration, and we want to clarify that the cancellation was initiated by Expedia, our booking partner, and unfortunately, as a hotel, we do not have control over their reservation processes.We empathize with your situation and recognize the importance of a seamless booking experience. While we strive to ensure a positive experience for all our guests, we regret that this incident fell short of your expectations.

6/10 – Okay

Deborah

Mit dem Partner gereist
Gut: Personal & Service
The staff was nice and friendly. The area is ok. It is next door to other hotels and crab shack that we enjoyed walking to. I got a smiking room not knowing it would be so horribly smell like smoke. I had to go get some air freshner. The breakfast is very basic of cereal small muffins , bananas, coffee and tea. Its reasonable price so b not b bad.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von FD am 14. Feb. 2024
THANK YOU SO MUCH FOR CHOOSING SUPER 8 CYPRESS FOR YOUR LAST STAY. WE A GLAD YOU ENJOYED YOUR STAY AND HAD A GOOD NIGHT SLEEP. WE HEAR YOUR INCONVENIENCE, BUT UPON CHECKING WE REALIZED YOU HAD A SMOKING ROOM RESERVATION AND SMOKING ROOMS DO SMELL LIKE SMOKE. WE HOPE TO SEE YOU AGAIN.

8/10 – Gut

Andrei

Aufenthalt von 1 Nacht im Februar 2024
Antwort von FD am 21. März 2024
Grateful for your positive feedback! Exceeding your expectations is our goal. We can't wait to welcome you back soon!

10/10 – Hervorragend

Pedro

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Muy agradable, área tranquila muy acogedor y limpio hay donde estacionarse. 👍
Aufenthalt von 2 Nächten im Januar 2024
Antwort von FD am 12. Feb. 2024
THANK YOU SO MUCH FOR CHOOSING SUPER 8 CYPRESS FOR YOUR LAST STAY. WE ARE GLAD THAT YOU ARE SATISFIED WITH YOUR STAY AND YOU FOUND EVERYTHING TO YOUR LIKING. WE HOPE TO SEE YOU AGAIN!

10/10 – Hervorragend

Lorena

Mit der Familie gereist
Gut: Personal & Service und Zustand der Unterkunft
Liked the continental breakfast. Did not like the fighting and yelling from the guest next door or the loud noise above the room I was staying in.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von FD am 5. Feb. 2024
thank you so much for choosing super 8 cypress. we appreciate your business with us. we are sorry for your inconvenience. we highly encourage our guests to report any inconvenience immediately so that we can come up with an alternative for you.

8/10 – Gut

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very recommendable
The staff are friendly, and transportation is convenient. Most importantly, the floor is laminate flooring instead of carpet, which makes it clean and pleasant.
Aufenthalt von 6 Nächten im Januar 2024
Antwort von FD am 2. Feb. 2024
WE HIGHLY APPRECIATE YOUR KIND WORDS TOWARDS US. WE ARE GLAD THAT YOUR STAY WAS COMFORTABLE AND YOU WERE ABLE TO HAVE A GOOD NIGHT SLEEP. WE WOULD LOVE TO KNOW HOW ELSE CAN WE MAKE YOUR EXPERIENCE BETTER. WE HOPE TO SEE YOU SOON.

2/10 – Ungenügend

Haylee

Mit der Familie und kleinen Kindern gereist, Mit dem Partner gereist, Mit der Familie gereist
Gut: Personal & Service und Ausstattung
Verbesserungswürdig: Sauberkeit
The second I get my card for my room there are about seven girls trying to jump one girl she asks for help and climbed into my car and all the other girls came up to my car pulling her out by her hair and jumping her the police came and we had to be involved so the cops could get what we saw and it wasted about 3 hours of our time when we just drove an hour to get to this hotel definitely would never stay there again
Aufenthalt von 1 Nacht im Januar 2024
Antwort von FD am 5. Feb. 2024
THANK YOU SO MUCH FOR CHOOSING SUPER 8 CYPRESS. WE ARE SORRY FOR YOUR INCONVENIENCE. UPON CHECKING MY CAMERA SYSTEM FOR THE DAY YOU CHECKED IN, I DID NOT SEE ANY SUCH EVENT WHERE POLICE WAS ON THE PROPERTY. WE APPRECIATE YOUR FEEDBACK AND HOPE TO SEE YOU AGAIN.

10/10 – Hervorragend

Claude

Aufenthalt von 1 Nacht im Januar 2024
Antwort von FD am 21. März 2024
We're thrilled to receive your positive feedback! Providing a memorable stay is our top priority, and we're delighted we met your expectations. Your satisfaction is our greatest reward. Come back and see us again!

10/10 – Hervorragend

Maribel

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von FD am 30. Jan. 2024
WE APPRECIATE YOU CHOOSING SUPER 8 CYPRESS FOR YOUR RECENT STAY AND WE ARE GLAD THAT YOU HAD A COMFORTABLE STAY. HOPE TO SEE YOU AGAIN

10/10 – Hervorragend

Yisel

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Januar 2024
Antwort von FD am 29. Jan. 2024
THANK YOU SO MUCH FOR CHOOSING SUPER 8 CYPRESS. WE ARE HAPPY TO KNOW THAT YOU HAD A VERY COMFORTABLE STAY.

4/10 – Schlecht

Bryanne

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Check in was okay but then we got into our room ans it smelled like sewage. I dont normally complain but it was so bad that I asked to move rooms. We get to the next room and it was filthy. The bed was made by with dirty blankets. The couch in the room was covered in hand prints that no one bothered to wipe down. So they moved us again. The 3rd room was cleaner. Scratchy thin sheets, scratchy thin towels, What you expect at a cheap motel. But the first two rooms.. Also the "free breakfast" is stale cereal, bananas and coffee the airport wouldnt serve.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von FD am 20. Jan. 2024
THANK YOU SO MUCH FOR CHOOSING SUPER 8 CYPRESS BUENA PARK AREA. WE ARE SORRY FOR YOUR INCONVENIENCE. WE ARE GLAD WE WERE ABLE TO ACCOMMODATE YOU TO YOUR LIKING. SUPER 8 BY WYNDHAM CYPRESS PRACTICES GRAB N GO BREAKFAST AND WE ARE GLAD YOU COULD GRAB SOME.

10/10 – Hervorragend

Evelyn

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Amazing stay
Amazing stay and very friendly and if needed of any service they respond quick and efficient.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von FD am 20. Jan. 2024
THANK YOU SO MUCH FOR CHOOSING SUPER 8 CYPRESS. WE REALLY APPRECIATE OUR LOYAL CUSTOMERS AND IT IS OUR ABSOLUTE PLEASURE TO HAVE YOU HEAR.

4/10 – Schlecht

Wut

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Old conditions smell bad
Aufenthalt von 1 Nacht im Januar 2024
Antwort von FDDDDDDDDDDDDD am 15. Jan. 2024
THANK YOU FOR CHOOSING SUPER 8 CYPRESS. SORRY YOU HAD SUCH AN EXPERIENCE. WE HIGHLY RECOMMEND YOU TO REACH FRONT DESK IF YOU COUNTER ANY PROBLEM. WE HOPE YOU GIVE US A CHANCE YO SERVE YOU AGAIN.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Rooms were nice and clean
Aufenthalt von 1 Nacht im Januar 2024
Antwort von FD am 15. Jan. 2024
THANK YOU SO MUCH.

8/10 – Gut

Lisa

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von FD am 15. Jan. 2024
THANK YOU SO MUCH FOR CHOOSING SUPER 8 CYPRESS.

10/10 – Hervorragend

Elena

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Januar 2024
Antwort von FD am 15. Jan. 2024
THANK YOU SO MUCH FOR CHOOSING SUPER 8

8/10 – Gut

Raquel

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit und Zustand der Unterkunft
When checking in the person at the front desk burped loudly while he was helping me and didn’t even excuse himself. One of our queen beds didn’t have a fitted sheet. The breakfast was skimpy which was ok but coffee was running out and when we asked for more coffee to be made the worker was rude like I inconvenienced him.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von FD am 29. Jan. 2024
THANK YOU SO MUCH FOR CHOOSING SUPER 8 CYPRESS. WE ARE SORRY FOR YOUR INCONVENIENCE, OUR GRAB AND GO BREAKFAST ALWAYS HAS EXTRA BATCHES OF COFFEE SITTING RIGHT NEXT TO THE POT FOR THE CUSTOMERS TO USE. WHEN A CUSTOMER CHECKS-IN WE WOULD NOT KNOW IF THERE IS SOME ISSUES UNTIL WE ARE INFORMED. A ROOM CHANGE COULD HAVE BEEN GIVEN TO YOU IF WE WERE INFORMED. WE HOPE TO SEE YOU AGAIN.

10/10 – Hervorragend

Tiffany

Aufenthalt von 1 Nacht im Januar 2024
Antwort von FD am 15. Jan. 2024
THANK YOU SO MUCH FOR CHOOSING SUPER8 CYPRESS.

6/10 – Okay

Ana

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Ausstattung
The front desk clerk was amazing! However, we booked a non smoking room but it actually smelled terrible, like the cigarette smell was penetrated in the walls and drapes. The bathroom smelled especially bad. It was a bit noisy at night, and walls are paper thin. The staff was great though. Take cash since they only take cash deposit.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von FD am 29. Jan. 2024
WE APPRECIATE YOU FOR CHOOSING SUPER 8 CYPRESS. WE ARE SORRY FOR YOUR INCONVENIENCE. WE HIGHLY ENCOURAGE THE GUESTS TO REACH OUT FOR A ROOM CHANGE IF THEY DETECT A PROBLEM. WE HOPE YOU WILL GIVE US A CHANCE TO SERVE YOU AGAIN.

8/10 – Gut

Jorge

Mit der Familie gereist
Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aceptable, buena ubicación.
En general todo bien, sobretodo la relación precio/servicio; la persona que nos ayudó en el check in fue muy amable en toda ocasión. En limpieza, la verdad nos quedó a deber, ya que no cambiaron las sabanas en ninguno de los días que estuve, barrían y limpiaban el baño, cambiaban las bolsas de basura y reponían jabón, vasos y shampoo, sin embargo, les faltó cambiar sabanas. Las almohadas no son comodas. La ubicación nos pareció segura. El ruido de los pasillos puede ser algo molesto. Fue una estadía adecuada en general, pues el mayor tiempo uno lo pasa fuera. La iluminación del cuarto no es la mejor, ya que podría haber lamparas de noche para evitar tener que prender toda la luz del cuarto. Es una buena opción para viajes en los que solo se quiere ir a dormir, volvería con la condición de que cambiaran las sabanas durante la estadía.
Aufenthalt von 5 Nächten im Dezember 2023
Antwort von FD am 29. Jan. 2024
THANK YOU SO MUCH FOR CHOOSING SUPER 8 CYPRESS. WE APPRECIATE YOUR BUSINESS WITH US. OUR HOUSEKEEPERS ARE PROFESSIONALLY TRAINED AND THEY MAKE SURE TO DO THEIR JOB RIGHT. WHEN A CUSTOMER IS SITTING IN THE ROOM ON BED WHILE HOUSEKEEPING IT IS HARD TO CHANGE THE SHEETS. WE ARE HAPPY TO HEAR YOU HAD A GREAT STAY AND A GOODNIGHT SLEEP. WE HOPE TO SEE YOU AGAIN.

10/10 – Hervorragend

JOHN

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Stayed here before, nice rooms, very clean and quiet. Staff very friendly. Will definitely come back !
Aufenthalt von 1 Nacht im Januar 2024
Antwort von FD am 29. Jan. 2024
WE LOVE OUR VALUED GUESTS AND WE APPRECIATE YOUR KIND WORDS. WE A RE GLAD YOUR STAY WAS COMFORTABLE AND WE HOPE TO SEE YOU AGAIN SOON.