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Bewertungen von Best Western Cottonwood Inn

2.5 out of 5
Best Western Cottonwood Inn
993 S Main St, Cottonwood, AZ

Bewertungen

8,4

Sehr gut

475 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
331 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 8 - Gut" "
96 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 6 - Okay" "
66 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
34 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,6/10

Sauberkeit

8,8/10

Personal & Service

8,0/10

Ausstattung

8,2/10

Zustand der Unterkunft

8,2/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Michael

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Super freundlicher Check In, gute Lage
Aufenthalt von 1 Nacht im September 2023
Antwort von GM am 16. Sept. 2023
Thank you for your comments.

10/10 – Hervorragend

Bianca

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Mai 2019
Antwort von GM am 8. Juli 2019
Thank you Bianca for the rating of 10!

10/10 – Hervorragend

HANS-jOACHIM

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Mai 2019
Antwort von GM am 20. Mai 2019
Thank you for the 10!

8/10 – Gut

Michael, Yuma

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Solid option for budget travelers. High trafficked location but reasonably quiet. Hot breakfast options. Good clean shower with nice flow and heated water. Interior was functional.
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Carney

Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Leydy

Mit einer Gruppe gereist
Está bien no es excelente pero bien está limpio y con todas las comodidades
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Kimberly Sippel, FD Supervisor am 29. Mai 2024
We would like to thank you for rating your stay. Your business is very important to us, and we value your feedback. We hope you will visit us again in the future.

8/10 – Gut

Melba

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Kimberly Sippel, FD Supervisor am 29. Mai 2024
We would like to thank you for rating your stay. Your business is very important to us, and we value your feedback. We hope you will visit us again in the future.

8/10 – Gut

christiane

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Kim Sippel, FD Supervisor am 22. Mai 2024
Thank you for reviewing the hotel. We greatly appreciate your business and hope you will stay with us again in the future.

8/10 – Gut

Minerva

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Long delayed checkin. Facility clean
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Kim Sippel, FD Supervisor am 22. Mai 2024
Thank you for taking the time to write a review. I value any comments that can be used to improve our guest satisfaction. I do apologize for all the inconvenience you encountered during your stay and have taken steps to make sure this does not happen in the future. I hope that you will consider staying with us again so that we can provide you with a better guest experience.

8/10 – Gut

Carol

Mit der Familie und kleinen Kindern gereist
The ground are very clean
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Kim Sippel, FD Supervisor am 22. Mai 2024
Thank you for reviewing the hotel. We greatly appreciate your business and hope you will stay with us again in the future.

6/10 – Okay

Darilyn

Gut: Personal & Service
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Kim Sippel, FD Supervisor am 22. Mai 2024
Thank you for taking the time to write a review. I value any comments that can be used to improve our guest satisfaction and apologize for any inconvenience you encountered. It is my hope that you will consider staying with us again.

4/10 – Schlecht

andrea, Sierra Vista

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Rooms smelt, beds lumpy, very noisy early in am ..staff service was the best part of visit
Aufenthalt von 2 Nächten im Mai 2024
Antwort von GM am 13. Mai 2024
Thank you for taking the time to write a review. I value any comments that can be used to improve our guest satisfaction and apologize for any inconvenience you encountered.

2/10 – Ungenügend

isabel

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
There was nothing that i like and i dislike everything, staff, customer service, they whent to supposedly clean the room but left all the duty towels and trash in the room, so unhappy, wont stay there again
Aufenthalt von 3 Nächten im Mai 2024
Antwort von GM am 13. Mai 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

10/10 – Hervorragend

Susan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very pleasant property. I especially liked the lady who ran the breakfast room
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Kimberly Sippel, FD Supervisor am 12. Mai 2024
Thank you so much for reviewing your stay! We are so pleased the staff accommodated your needs. We strive very hard to make each guest’s stay as enjoyable as possible. We hope you come back for a visit real soon!

6/10 – Okay

Jan

Mit der Familie gereist
Gut: Personal & Service
The property is getting old. Stairs are old and probably not up to code.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Kim Sippel, FD Supervisor am 9. Mai 2024
Thank you for taking the time to write a review. I value any comments that can be used to improve our guest satisfaction and apologize for any inconvenience you encountered. It is my hope that you will consider staying with us again.

10/10 – Hervorragend

Dwight

Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

Roberto

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Kimberly Sippel, FD Supervisor am 7. Mai 2024
We would like to thank you for rating your stay. Your business is very important to us, and we value your feedback. We hope you will visit us again in the future.

8/10 – Gut

Elizabeth

Mit der Familie gereist
Gut: Personal & Service
Extremely helpful staff. Great breakfast!
Aufenthalt von 1 Nacht im April 2024
Antwort von Kim Sippel, FD Supervisor am 5. Mai 2024
Thank you for reviewing the hotel. We greatly appreciate your business and hope you will stay with us again in the future.

4/10 – Schlecht

Thomas

never got there, you wouldn't refund my reservation even though I cancelled - now you want me to give you a review when I was a no show?
Aufenthalt von 1 Nacht im April 2024
Antwort von GM am 3. Mai 2024
Our apologies but unfortunately you booked a non-refundable reservations.

8/10 – Gut

Carl

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Convenient
Aufenthalt von 2 Nächten im April 2024
Antwort von Kimberly Sippel, FD Supervisor am 30. Apr. 2024
Your business is very important to us, and we value your feedback. We would like to thank you for rating your stay and we hope you will visit us again in the future.

10/10 – Hervorragend

Judith

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The rooms were clean, and the staff were friendly and very informative about the area.
Aufenthalt von 2 Nächten im April 2024
Antwort von Kimberly Sippel, FD Supervisor am 30. Apr. 2024
Thank you so much for taking the time to review the hotel. We strive very hard to give each guest the best stay possible. I am happy your visit was more than satisfactory. We look forward to having you as our guest again in the future.

8/10 – Gut

Thomas

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good location
Aufenthalt von 1 Nacht im April 2024
Antwort von Kimberly Sippel, FD Supervisor am 28. Apr. 2024
We would like to thank you for rating your stay. Your business is very important to us, and we value your feedback. We hope you will visit us again in the future.

4/10 – Schlecht

Larry

Aufenthalt von 1 Nacht im April 2024
Antwort von Kimberly Sippel, FD Supervisor am 28. Apr. 2024
Thank you for rating your stay. We apologize we did not provide you with a 5-star experience. I hope that you will consider staying with us again so that we can provide you with a better guest experience.

10/10 – Hervorragend

Tommy

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Kimberly Sippel, FD Supervisor am 30. Apr. 2024
Your business is very important to us, and we value your feedback. We would like to thank you for rating your stay and we hope you will visit us again in the future.

10/10 – Hervorragend

Leticia

Aufenthalt von 1 Nacht im April 2024
Antwort von Kimberly Sippel, FD Supervisor am 30. Apr. 2024
Thank you for reviewing the hotel. We greatly appreciate your business and hope you will stay with us again in the future.

10/10 – Hervorragend

David, Wittmann

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Kimberly Sippel, FD Supervisor am 16. Apr. 2024
Thank you so much for the 5 out of 5 rating! We are so pleased your stay was more than satisfactory. We hope you will visit us again in the future.

10/10 – Hervorragend

Jagadish

Fantastic stay !
Aufenthalt von 2 Nächten im April 2024
Antwort von Kim Sippel, FD Supervisor am 7. Apr. 2024
Good Morning! Thank you so much for taking the time to review the hotel. We strive very hard to give each guest the best stay possible. I'm happy your visit was more than satisfactory. We look forward to having you as our guest again in the future.

8/10 – Gut

leticia

Aufenthalt von 1 Nacht im April 2024
Antwort von Kimberly Sippel, FD Supervisor am 30. Apr. 2024
Your business is very important to us, and we value your feedback. We would like to thank you for rating your stay and we hope you will visit us again in the future.

10/10 – Hervorragend

Jerry

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The front desk clerk was very helpful and accommodating, her name was Sarah🙂
Aufenthalt von 1 Nacht im März 2024
Antwort von Kim Sippel, FD Supervisor am 7. Apr. 2024
Good Morning! Thank you so much for the wonderful review. The staff and I care very much for our guests and I'm happy your visit was more than satisfactory. We look forward to having you as our guest again in the future.

6/10 – Okay

Thomas J.

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Dated property. Badly needs an update.
Aufenthalt von 2 Nächten im März 2024
Antwort von Kim Sippel, FD Supervisor am 7. Apr. 2024
Thank you for your comments. We apologize that your stay is not what you had expected. We hope that you will consider staying with us again so that we can provide you with a better guest experience in the future.

10/10 – Hervorragend

Steve

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024
Antwort von Kim Sippel, FD Supervisor am 7. Apr. 2024
Thank you for rating your stay. We hope you will visit us again in the future.

8/10 – Gut

Kevin

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Kim Sippel, FD Supervisor am 7. Apr. 2024
Thank you for taking the time to review the hotel. I value any comments that can be used to improve our guest satisfaction. We look forward to having you as our guest again in the future.

10/10 – Hervorragend

Lawrence

Aufenthalt von 2 Nächten im März 2024
Antwort von Kimberly Sippel, FD Supervisor am 23. Apr. 2024
Thank you so much for the 5 out of 5 rating! We are so pleased your stay was more than satisfactory. We hope you will visit us again in the future.

6/10 – Okay

Luis, Santa Ana

Gut: Personal & Service
Convenient
Aufenthalt von 3 Nächten im März 2024
Antwort von Kim Sippel, FD Supervisor am 7. Apr. 2024
We apologize for not meeting your expectations and hope that you will give us another opportunity to provide you with a better experience in the future. Thank you.

10/10 – Hervorragend

Jodi

Mit einer Gruppe gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Pool was dirty
Aufenthalt von 2 Nächten im März 2024
Antwort von Kim Sippel, FD Supervisor am 7. Apr. 2024
Thank you for taking the time to review the hotel. I value any comments that can be used to improve our guest satisfaction. We look forward to having you as our guest again in the future.

10/10 – Hervorragend

Sheryl

Gut: Sauberkeit
Hotel was very. Lean, beds we’re comfortable and staff was amazing
Aufenthalt von 1 Nacht im März 2024
Antwort von Kim Sippel, FD Supervisor am 23. März 2024
Thank you so much for reviewing your stay! We are so pleased the staff accommodated your needs. We strive very hard to make each guest’s stay as enjoyable as possible. We hope you come back for a visit real soon!

8/10 – Gut

Laurie

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Do NOT book a King Bed at this hotel if you have limited mobility. There is no elevator on site and ALL King size beds are on the 2nd floor, when we checked in and this was brought to our attention all the bottom floor rooms had already been booked. My poor husband waiting for hip surgery had to hobble up and down stairs, I’ll be more mindful to look for this restriction next time I book
Aufenthalt von 2 Nächten im März 2024
Antwort von Kim Sippel, FD Supervisor am 23. März 2024
Thank you for taking the time to write a review. I value any comments that can be used to improve our guest satisfaction and apologize for any inconvenience you encountered. It is my hope that you will consider staying with us again.

4/10 – Schlecht

Jeanette

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
Aufenthalt von 4 Nächten im September 2023
Antwort von Kim Sippel, FD Supervisor am 23. März 2024
Thank you for rating your stay. We apologize we did not provide you with a 5-star experience. We hope you will give us another opportunity.

10/10 – Hervorragend

Martin

Aufenthalt von 1 Nacht im März 2024
Antwort von Kim Sippel, FD Supervisor am 7. Apr. 2024
Thank you for rating your stay. We hope you will visit us again in the future.

8/10 – Gut

Deborah

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Friendly. Clean. All we needed for our overnight stay.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von GM am 11. März 2024
Thank you for your comments. Please visit us again in the near future.

8/10 – Gut

J

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Februar 2024
Antwort von GM am 11. März 2024
Thank you for rating your stay. We strive hard to provide a positive guest experience. Please visit us again.

10/10 – Hervorragend

Adam

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von GM am 11. März 2024
Thank you, Adam, for the 10/10 rating. Please visit us again soon.

10/10 – Hervorragend

kristine, Tucson

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Really nice variety of breakfast foods. No elevator which made it difficult for me since by the time we got to the hotel my grandkids were sleeping and that meant i had to carry each of them, and lugguge up a flight of stairs in middle of night.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von GM am 11. März 2024
Thank you for your comments. I sincerely apologize you had to carry your grandkids up the stairs. We try and place our guests with children on the ground floor due to situations such as this and noise. I hope you will visit us again.

10/10 – Hervorragend

Mireya

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Close drive to Sedona
Aufenthalt von 1 Nacht im Februar 2024
Antwort von GM am 22. Feb. 2024
Thank you for rating your stay a 5/5. We appreciate your business and hope you will visit us again soon.

4/10 – Schlecht

Verifizierter Reisender

Mit der Familie gereist
Gut: Personal & Service
Aufenthalt von 2 Nächten im Februar 2024
Antwort von GM am 22. Feb. 2024
Thank you for rating your stay. We apologize for not meeting your expectations and hope you will give us another opportunity to serve you again.

8/10 – Gut

Vivian

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im Februar 2024
Antwort von GM am 22. Feb. 2024
Thank you for rating your stay. We hope you will visit us again so we can aprovide a better experience.

10/10 – Hervorragend

Amber

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Februar 2024
Antwort von FD Supervisor am 6. Feb. 2024
Good Morning! Thank you so much for taking the time to review the hotel. We strive very hard to give each guest the best stay possible. I am happy your visit was more than satisfactory. We look forward to having you as our guest again in the future.

10/10 – Hervorragend

Kathy

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice big room, comfy bed
Aufenthalt von 1 Nacht im Januar 2024
Antwort von FD Supervisor am 28. Jan. 2024
Good Morning! Thank you so much for taking the time to review the hotel. We strive very hard to give each guest the best stay possible. I am happy your visit was more than satisfactory. We look forward to having you as our guest again in the future.

8/10 – Gut

Daphne

Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Kim Sippel, FD Supervisor am 23. März 2024
Thank you for reviewing the hotel. We greatly appreciate your business and hope you stay with us again.

8/10 – Gut

Anupam

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Nice place to stay with clean and spacious room. We had bonus breakfast. Reception was warm and welcoming. Check in process was breeze. Only caveat was that breakfast lounge was small and was really crowded in the morning. Area itself was secluded so felt like bit unsafe. But, overall excellent experience with our stay and will greatly recommend it for anyone looking to stay in that area.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von FD Supervisor am 31. Dez. 2023
Good Morning! Thank you so much for taking the time to review the hotel. Each staff member strives to give each guest a wonderful experience. I am very pleased that you will recommend us. I look forward to having you as our guest again in the future. Thank you again.