Außenbereich

Bewertungen von Hilton Orange County/Costa Mesa

3.5 out of 5
Hilton Orange County/Costa Mesa
3050 Bristol St, Costa Mesa, CA

Bewertungen

7,8

Gut

493 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
176 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 8 - Gut" "
118 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 6 - Okay" "
99 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
116 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,2/10

Sauberkeit

8,2/10

Personal & Service

7,8/10

Ausstattung

8,0/10

Zustand der Unterkunft

8,2/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Jacqueline

Aufenthalt von 1 Nacht im Januar 2023
Antwort von Ariadna am 17. Jan. 2023
Dear Jacqueline, We thank you for you feedback. We are pleased to hear you found the Hilton Costa Mesa to your liking and hope to see you back in our hotel in the near future.

10/10 – Hervorragend

Irene

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We enjoy staying at this Hilton. Rooms are comfortable. Dining options are great. This property has a pizza oven and has a variety of food options. Food is good. The bar and dining area is very nice. Good service. We stay here as often as possible when in the area.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Hilton Costa Mesa Rooms Coordinator am 21. Mai 2024
Thank you for being our guest. We hope to see you again soon.

6/10 – Okay

Satoshi

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hilton Costa Mesa Rooms Coordinator am 23. Mai 2024
Thank you for being our guest this month. We regret we did not meet your expectations. We hope you will give us another chance to show you the True Hilton way

10/10 – Hervorragend

Anna, Santa ana

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Awesome
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hilton Costa Mesa Rooms Coordinator am 23. Mai 2024
Thank you for taking the time to share your experience with us. We love seeing our guests smile. We look forward to seeing you again in the near future

4/10 – Schlecht

masaki

Gut: Sauberkeit
Aufenthalt von 5 Nächten im April 2024
Antwort von Hilton Costa Mesa Rooms Coordinator am 21. Mai 2024
Thank you for taking the time to share your experience with us. I regret that we failed to meet your expectations. Please give us opportunity in the future to show the True Hilton way

10/10 – Hervorragend

Mark Wayne, Howe

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Room was just what i needed. I will stay there next trip to Costa Mesa.
Aufenthalt von 2 Nächten im April 2024
Antwort von Hilton Costa Mesa Rooms Coordinator am 21. Mai 2024
Thank you, Mark. We especially appreciate our returning guests.

10/10 – Hervorragend

Maria Teresa

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Relaxing, friendly staff...I like the bed most, I sleep well.
Aufenthalt von 2 Nächten im April 2024
Antwort von Hilton Costa Mesa Rooms Coordinator am 21. Mai 2024
Thank you Maria, we love making our guest happy. Thank you for taking the time to share your experience.We hope to see you again.

6/10 – Okay

Fazel, Saratoga

Mit der Familie gereist
We had stayed in this property many years ago. We decided that my wife and my son would stay here for a couple of nights before joining us on a college campus visit. when they arrived, they were given a room that was near swimming pool generators/water treatment/etc. and room was extremely noisy. My wife called reception and asked to get a different room, the lady said no way. My wife went downstairs again and there was some other gentleman at the desk, my wife asked for a different room and the gentleman gladly obliged and gave her a different room. She was happy with the new room. Later she told me that the hotel has run down a lot since we stayed there last time (years ago), that there have been no updates to things there, and hotel looks outdated and old everywhere. I don't think we will stay in this hotel again (which sucks because this is my favorite location, near everything for us.)
Aufenthalt von 2 Nächten im April 2024
Antwort von Hilton Costa Mesa Rooms Coordinator am 21. Mai 2024
Fazel, Thank you for taking the time to share your experience with we regret that we failed to exceed your expectations. There are upgrades in the process. We hope in the future we get a chance to show you the True Hilton Experience.

4/10 – Schlecht

Jennifer

Geschäftlich gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Power washed the front drive at 9pm at night. Couldn’t sleep and had very early meeting. Main areas are nice. Rooms are terrible, old dark and musty.
Aufenthalt von 1 Nacht im April 2024
Antwort von Hilton Costa Mesa Rooms Coordinator am 21. Mai 2024
Jennifer, thank you for taking the time to share your experience with us. We regret that it was less that positive. Management has taken your comments seriously and has alerted the scheduling of such services. we are excited about the upgrades that have begun. Right now, it is infrastructure improvements. the rooms will come in the future.

10/10 – Hervorragend

Edward

Aufenthalt von 2 Nächten im April 2024
Antwort von Hilton Costa Mesa Rooms Coordinator am 21. Mai 2024
Thank you for being our guest and taking the time let us know ou enjoyed your stay. We hope to see you again.

10/10 – Hervorragend

Samantha, Vancouver

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wonderful customer service!
Aufenthalt von 1 Nacht im April 2024

8/10 – Gut

Yukkuen

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Parking was crowded and a bit flooded.
Aufenthalt von 1 Nacht im März 2024
Antwort von Hilton Costa Mesa Rooms Coordinator am 21. Mai 2024
Yukkuen, thank you for taking the time to share your experience here at the Hilton Costa Mesa. The March rains did create some challenges. We hope to see you again and earn the 5 out of 5

10/10 – Hervorragend

Yasha

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very comfortable bedding, great staff
Aufenthalt von 2 Nächten im März 2024
Antwort von Hilton Costa Mesa Rooms Coordinator am 21. Mai 2024
Yashia, thank you for taking the time to share your experience with us during your March stay. We look forward to having you back.

2/10 – Ungenügend

jesus, arvada

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I highly don’t recommend I left some boots and they went to go clean my room next thing I find out my boots were gone so don’t leave nothing behind or else it’ll get stolen
Aufenthalt von 3 Nächten im März 2024
Antwort von Hilton Costa Mesa Rooms Coordinator am 21. Mai 2024
thank you for taking the time to share your thoughts with us. Please note that all incidences for loss are thoroughly investigated. It is unfortunate your books were not located.

10/10 – Hervorragend

Juliana

Aufenthalt von 1 Nacht im März 2024

10/10 – Hervorragend

Augustine Buelna,

Aufenthalt von 1 Nacht im März 2024

2/10 – Ungenügend

kristen

Aufenthalt von 1 Nacht im März 2024
Antwort von Hilton Costa Mesa Rooms Coordinator am 23. Mai 2024
Kristen,Thank you for taking the time to share your experience with us during your April stay here at the Hilton Costa Mesa. We regret to that we failed to meet your expectations. We hope we will get another opportunity to show you the True Hilton Way

10/10 – Hervorragend

Patricia

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
N/a
Aufenthalt von 1 Nacht im Februar 2024

8/10 – Gut

Ashley

Aufenthalt von 2 Nächten im Januar 2024
Antwort von Hilton Costa Mesa Rooms Coordinator am 21. Mai 2024
Ashely, thank you for your feedback regarding your March stay with us. We hope to see you again and earn the 5 out of 5 rating.

10/10 – Hervorragend

Sarah

Gut: Personal & Service und Zustand der Unterkunft
There was fecal matter in the toilet in my room. Some areas of the parking garage were flooded. Other than that, all seemed great!
Aufenthalt von 1 Nacht im März 2024
Antwort von Rooms Coordinator am 7. März 2024
Thank you for taking the time to share your experience with us. My apologies for the issue you encountered. I hope you will come back again and let us show you the true Hilton Way.

10/10 – Hervorragend

Kathryn

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Rooms Coordinator am 22. Feb. 2024
Thank you for taking the time to share your experience with us. We love to see our guest enjoy their stay. We look forward to having your our guest again.

8/10 – Gut

Deny

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Rooms Coordinator am 21. Feb. 2024
Thank you taking the time to share your comments on your recent stay. We are glad you enjoyed your stay. We look forward to seeing you again, and this time will make it a 5 out 5 experience.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Rooms Coordinator am 13. Feb. 2024
Thank you for taking the time to let us know that you had a great stay. We work hard to make every guest feel special. So it's great when we get the feedback. We hope when your travels bring you back to Costa Mesa you will be our guest again.

10/10 – Hervorragend

Enrique

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Rooms Coordinator am 12. Feb. 2024
Thank you for taking the time to provide feedback. We love to hear we exceeded your expectations. We look forward to having you back.

10/10 – Hervorragend

Ariston

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Overall nice hotel to stay
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Rooms Coordinator am 7. Feb. 2024
Ariston, Thank you for the positive feedback. We hope to have you as our guest again soon.

10/10 – Hervorragend

Bailee

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great stay!
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Rooms Coordinator am 7. Feb. 2024
Thank you for the positive feedback. Our mission is to make every stay the best. We hope to have you as our guest again in the future.

8/10 – Gut

Dennis, Washougal

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The parking situation is inconvenient and expensive.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Rooms Coordinator am 5. Feb. 2024
Thank you for your feedback. This information will be shared with the management Team.

4/10 – Schlecht

Marisol

Gut: Personal & Service
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Rooms Coordinator am 6. Feb. 2024
Thank you for taking the time to share your experience. Management takes all input positive and negative as training opportunities. We hope you will be our guest again, and let us show you the Hilton WOW.

10/10 – Hervorragend

Melinda

Aufenthalt von 2 Nächten im Februar 2024

6/10 – Okay

CHAU

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Will not stay here again.
booked under hotels.com and found it went through expedia. wanted to avoid booking through expedia and hotel staff did not know why. asked for hotel fee paid and staff didn't know or provide receipt. needed for expense. was giving room right by elevator. asked for away from elevator. had to walk through parking lot to get to hotel to get to room on 3rd floor. parked on top floor. inconvenient. parking was expensive. was not told of parking fee.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Rooms Coordinator am 5. Feb. 2024
Thank you for your feedback.

10/10 – Hervorragend

Jen

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great hotel
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Rooms Coordinator am 5. Feb. 2024
Jen.Thank for sharing the positive feedback. We live to make our guest smile. We hope to see you again in the future.

10/10 – Hervorragend

Kathleen

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great hotel. Close to everything. Beautiful lobby
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Rooms Coordinator am 5. Feb. 2024
Thank you Kathleen, we hope you be our guest again soon.

2/10 – Ungenügend

Verifizierter Reisender

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Rooms Coordinator am 5. Feb. 2024
Thank you for your feedback.

6/10 – Okay

Trevor James

Aufenthalt von 4 Nächten im Januar 2024
Antwort von Rooms Coordinator am 23. Jan. 2024
Thank you for taking the time to share your experience during your recent stay with us at the Hilton Costa Mesa. We hope you will in the future give us the opportunity to ensure you have a 5 out of 5 level stay

8/10 – Gut

Jaqueline

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Rooms Coordinator am 23. Jan. 2024
Thank you for taking the time to share your experience with us during your recent stay here at the Hilton Costa Mesa. We hope we have the opportunity to improve your stay.

10/10 – Hervorragend

Mario

Muy bien
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Rooms Coordinator am 23. Jan. 2024
Thank you for sharing information on your recent stay here are the Hilton Costa Mesa. We hope to see you again.

10/10 – Hervorragend

Adrian

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Antwort von Rooms Coordinator am 29. Jan. 2024
Thank you for taking the time to share your experience. We look forward to having you as our guest in the future.

10/10 – Hervorragend

Justino

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Rooms Coordin am 8. Jan. 2024
Thank you for being our guest and taking the time to let us know that you had a positive experience. We hope to see you again soon.

10/10 – Hervorragend

Justino

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im November 2023
Antwort von Rooms Coordinator am 8. Jan. 2024
Thank you for being our guest and taking the time to let us know that you had a positive experience. We hope to see you again soon.

10/10 – Hervorragend

Lois

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Rooms Coordinator am 8. Jan. 2024
Thank you for being our guest and taking the time to let us know that you had a positive experience. We hope to see you again soon.

4/10 – Schlecht

Amy

Mit der Familie gereist
Verbesserungswürdig: Personal & Service
Deceiving situations
I was not explained that I have to pay extra $36/ day for the garage fees. Its cery expensive for 4 days. The refrigerator does not get cold enough
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Rooms Coordinator am 5. Jan. 2024
Amy,We regret your stay did not meet your expectations. The parking fee is in line with the hotels in the area and is charged to every guest. The information is on our website and is also included in the information that we provide to Expedia. I do apologize that the refrigerator in your rooms was not immediately replaced.

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice and clean hotel, convenient location, friendly and professional staffs
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Rooms Coordin am 5. Feb. 2024
Thank you for the positive feedback. Our staff works hard to make your stay great one. We look forward to having you as our guest again, soon.

4/10 – Schlecht

ROBERT

Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Rooms Coordinator am 23. Jan. 2024
Thank you for taking the time to share your experience regarding your recent stay with us. I would like to see how we can improve your next stay.

2/10 – Ungenügend

HECTOR

Geschäftlich gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Property is good. Unfortunately my room seemed infested with bed bugs that the managers here seemed to either not care about or not believe me. I didn’t realize the bites until that night when I really looked down at my ankles and legs which is where most of the bites were. I looked like I was attached by mosquitos for the next week. I called and told them. They questioned me like I was crazy. I don’t know if they ever checked it out. They said they would and then be in contact but no one ever called me back. Not sure if they did but certainly hope they checked this out. Hoping no one else stayed in that room after me.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Rooms Coordinator am 3. Jan. 2024
Sir, I apologize for the inconvenience. With a report such as this we immediately have the room inspected by an outside specialist. Can you please give me your room number and arrival date so I can review the report.

10/10 – Hervorragend

Arshia

Mit der Familie gereist
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Rooms Coordinator am 3. Jan. 2024
Thank you for being our guest. We look forward to your next stay here at the Hilton Costa Mesa

10/10 – Hervorragend

Kathryn

Mit Haustieren gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Always a wonderful Hotel, staff is awesome!
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Rooms Coordinator am 5. Feb. 2024
Kathryn,Thank you for the positive feedback. Our Team loves making guest smile. We look forward to having you as our guest again, soon!

10/10 – Hervorragend

Doreen

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
This is our second time staying here. We will definitely return again.
Aufenthalt von 5 Nächten im Dezember 2023
Antwort von Rooms Coordinator am 30. Dez. 2023
We love our returning guest. Look forward to seeing you again soo.

10/10 – Hervorragend

SHERI

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Had our holiday party at the hotel. Rey festive location
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Rooms Coordinator am 27. Dez. 2023
Thank you for sharing your holiday with the Team here at the Hilton Costa Mesa. Hope to see you in the New Year

8/10 – Gut

Samuel

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Rooms Coordinator am 27. Dez. 2023
Thank you for spending part of your holiday season with us here at the Hilton Costa Mesa. May the new year bring joy and we hope to see you again.

10/10 – Hervorragend

Gabriel

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 7 Nächten im Dezember 2023
Antwort von Rooms Coordinator am 27. Dez. 2023
Thank you for being out guest during this holiday season. We hope to see you again in the New Year