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Bewertungen von Fairfield Inn & Suites Columbus

2.5 out of 5
Fairfield Inn & Suites Columbus
2011 6th St N, Columbus, MS

Bewertungen

8,6

Hervorragend

153 von insgesamt 270 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
75 von insgesamt 270 Gästebewertungen haben eine Bewertung von 8 - Gut" "
15 von insgesamt 270 Gästebewertungen haben eine Bewertung von 6 - Okay" "
17 von insgesamt 270 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
10 von insgesamt 270 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,2/10

Sauberkeit

9,2/10

Personal & Service

8,4/10

Ausstattung

9,0/10

Zustand der Unterkunft

8,6/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Angelyn

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good breakfast
Aufenthalt von 3 Nächten im April 2024
Antwort von Owner am 15. Apr. 2024
Angelyn, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

4/10 – Schlecht

Steve

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Booked a king room through Expedia-checked in to find a 2-double bed room, clerk said that happens all the time with Expedia. She said sorry, we’re full. No kings available. Also no hot tub on site like the ad said, have to walk a half a block to Marriott to use there tub. Bummer!
Aufenthalt von 1 Nacht im April 2024
Antwort von Owner am 8. Apr. 2024
Thank you for taking the time to review us, Steve. It is never our intention to disappoint a guest. We will review this feedback during our next team meeting to ensure it does not happen again. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further. We hope to welcome you back in the future for a more positive experience.

10/10 – Hervorragend

Mark

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Quiet, comfortable and friendly staff
Aufenthalt von 1 Nacht im März 2024
Antwort von Owner am 18. März 2024
Mark, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 – Hervorragend

Kathy

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great experience
Aufenthalt von 1 Nacht im März 2024
Antwort von Owner am 4. März 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

10/10 – Hervorragend

Paul

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excellent!
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Owner am 29. Feb. 2024
Paul, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 – Hervorragend

Robert

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Owner am 23. Feb. 2024
Robert, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 – Hervorragend

Kristen

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Enjoyed our stay.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Owner am 22. Feb. 2024
Kristen, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 – Hervorragend

Lula

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The Staff at the front desk, and dinning area were professional. Even staff that met me in passing greeted me. Hotel room was clean and I slept well. Thanks Fairfield staff
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Owner am 19. Feb. 2024
Lula, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

8/10 – Gut

George

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Nice area
Nice location. Lobby is beautiful. Very clean! Rooms are a little dated, could use an update. Staff was very accommodating and friendly.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Owner am 16. Jan. 2024
George, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 – Hervorragend

Christy Audriana

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Owner am 27. Dez. 2023
Christy, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 – Hervorragend

Joan

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Owner am 22. Dez. 2023
Joan, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 – Hervorragend

William

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice place.
Aufenthalt von 1 Nacht im November 2023
Antwort von Owner am 13. Nov. 2023
Thank you very much for your positive feedback! We hope to serve you again in the future.

2/10 – Ungenügend

Jennifer

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Property charged me 3 times. Carpet in 2 rooms soaking wet. Property won't give me my reward points. Double booked the room and someone walked in on me in the middle of the night. Front desk called at 9:30 pm and insisted I come down to straighten out their mistake. Sparse food, no milk on breakfast bar. Room by loud highway. Air conditioner was extremely loud. Staff unresponsive to the issues.
Antwort von Owner am 22. Juni 2023
Thank you for taking the time post about your experience, Jennifer. We take every review seriously and believe this experience deserves additional attention. Please reach out to us directly to further discuss this offline. You can ask to speak to our General Manager Jasmine G. Thank you.

8/10 – Gut

Lillian

Aufenthalt von 1 Nacht im Mai 2023
Antwort von Owner am 23. Juni 2023
Lillian, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

8/10 – Gut

James

Aufenthalt von 1 Nacht im Mai 2023
Antwort von Owner am 17. Mai 2023
James, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 – Hervorragend

James

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Owner am 17. Mai 2023
James, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 – Hervorragend

James

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Place was very nice and clean. Being located by busy freeway, it was somewhat noisy while trying to fall asleep. However, the price was great for the awesome accommodations.
Aufenthalt von 1 Nacht im Februar 2023
Antwort von Owner am 28. Feb. 2023
James, we appreciate you taking the time to review us. We are excited to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 – Hervorragend

Tamika

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff was friendly and the rooms were clean.
Aufenthalt von 2 Nächten im Dezember 2022
Antwort von Owner am 12. Dez. 2022
Tamika, thank you for leaving us a review! We are pleased to hear you had a great stay at our hotel and hope you stay with us again next time you’re in the area!

8/10 – Gut

Allan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Convenient stay
Great for a spur of the moment stay. Hwy 82 bypass was right outside and could hear traffic noise all night. Breakfast was awesome! All of the staff were friendly and great to joke with.
Aufenthalt von 2 Nächten im September 2022

8/10 – Gut

jacque

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im August 2022

8/10 – Gut

Timothy

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
They forgot to clean my room the second day.But very thing else was good.
Aufenthalt von 2 Nächten im August 2022

10/10 – Hervorragend

Trico

Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Enjoy the stay
Aufenthalt von 2 Nächten im Juni 2022

10/10 – Hervorragend

Larry

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
From the moment of checking in the desk clerk Darius was friendly, offered info on what I needed such as eating establishments, cocktails if I so desired, housekeeping policy. The info was very helpful. Every encounter with staff was a pleasant one. Will definitely stay at this property again.
Aufenthalt von 4 Nächten im Mai 2022

2/10 – Ungenügend

Allison

Geschäftlich gereist, Mit einer Gruppe gereist, Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Horrible
First we were in a room with no pull pit despite booking one. Then our rooms pull out was single sized at best for two adult children. Then the bathrooms can never worked so the room smelled the entire stay. Also I booked this hotel because it says it has a hot tub and pool the pool was closed and the hot tub was across the parking lot at the Courtyard I should’ve just booked our room there!!
Aufenthalt von 6 Nächten im Mai 2022

4/10 – Schlecht

Micah

Mit dem Partner gereist
Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service und Ausstattung
Online booking doesn’t match hotel booking availability, room tv didn’t work, front desk told me there was no availability when I walked in but I was able to book online for the same night which I think is crazy
Aufenthalt von 1 Nacht im Mai 2022
Antwort von Owner am 6. Mai 2022
Thank you for taking the time to review our hotel, Micah. It is never our intention to disappoint a guest. We will review this complaint during our next team meeting to ensure it does not happen again. We hope to welcome you back in the future for a more positive experience.

10/10 – Hervorragend

Dennis

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Over all is was nice
Aufenthalt von 1 Nacht im Januar 2022

10/10 – Hervorragend

Dennis

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Business and Holiday
Aufenthalt von 1 Nacht im November 2021

8/10 – Gut

Cynthia

Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im November 2021

4/10 – Schlecht

angela

I didn’t go due to Covid and unable to get a refund
Aufenthalt von 1 Nacht im Oktober 2021

6/10 – Okay

James

Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
I enjoy the area, but dislike the highway noise, my room smell like a cheap motel, the shower itself smell like, someone got sick, or was cleaned with a dirty mop/rag.
Aufenthalt von 2 Nächten im Oktober 2021

2/10 – Ungenügend

Silvia

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
2nd time with a complaint that the room was NOT clean. The front desk clerk was not nice. No one ever called to check up even after emailing the manager. Then reported to Expedia like it was my fault I didn’t stay and wasn’t allowed my refund.
Aufenthalt von 2 Nächten im September 2021

10/10 – Hervorragend

Juanita

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The room was clean. The staff was very friendly.
Aufenthalt von 1 Nacht im September 2021

2/10 – Ungenügend

Christine

Aufenthalt von 1 Nacht im Juli 2021

8/10 – Gut

Jeanine

Aufenthalt von 1 Nacht im Juli 2021

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I liked everything
Aufenthalt von 2 Nächten im Juli 2021

2/10 – Ungenügend

Verifizierter Reisender

Aufenthalt von 3 Nächten im Juli 2021

6/10 – Okay

Swansetta

Verbesserungswürdig: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Juli 2021

4/10 – Schlecht

Verifizierter Reisender

Mit der Familie gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
No towels, staff unprofessional
Aufenthalt von 3 Nächten im Juli 2021
Antwort von Mauri Berry, Guest Services am 8. Juli 2021
Thank you for taking the time to review us. It is never our intention to disappoint a guest. We will review this complaint during our next team meeting to ensure it does not happen again. We hope to welcome you back in the future for a more positive experience.

2/10 – Ungenügend

Verifizierter Reisender

Mit dem Partner gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
There’s 3 other hotels across the parking lot! After 12 hours of travel we arrived for check in. There was a sign at the desk that said the attendant would be right back. We waited & waited until the housekeeping attendant came & found the attendant with the orange hair. She checks us in & we go upstairs to find the room key doesn’t work. My husband goes back to the front desk & the attendant re-scans the key. We try the key again, it still doesn’t work. We call the front desk for assistance. The attendant answers, places us on hold, then hangs up. We lug all of our bags back downstairs & I let the attendant know that something is wrong with the door to which she replies “we don’t have any other rooms tonight”. She finally offers to come upstairs to assist only to use her hand held machine to let us in. Our room key still didn’t work. I let her know that wasn’t acceptable. She offered no solution & was zero help. She was more concerned with the FaceTime on her phone. Her recommendation was scan another key or we could ask for help at the desk every time we wanted in/out of our room. The new key got us in that night but stopped working in the morning. We dealt with that the whole next day until the day attendant finally called maintenance to resolve. We asked for towels, they didn’t have any. We went down for breakfast & there was a crowd because there wasn’t enough. The ice machine on our floor didn’t work. Spilled drinks were left in the elevator. This place is terrible.
Aufenthalt von 3 Nächten im Juli 2021
Antwort von Mauri Berry, Guest Services am 8. Juli 2021
Thank you for taking the time to share your feedback about your recent stay. We are very sorry to hear that our property did not meet your expectations. We work very hard to provide a warm, welcoming, and comfortable experience to all guests. Thank you for your feedback.

2/10 – Ungenügend

Verifizierter Reisender

Mit der Familie gereist
Verbesserungswürdig: Personal & Service
Poor management
When we got there to check in we couldn't, because we were told that the hotel was over booked. And didn't have any more rooms I booked this about a month out. And I think this is poor management. And no one didn't email me or call to let me know. And I hope that I will never have to book with Fairfield Inn again.
Aufenthalt von 1 Nacht im Juli 2021

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Clean , definitely a great stay for a cheap price .
Aufenthalt von 1 Nacht im Juni 2021
Antwort von Mauri Berry, Guest Relations am 6. Juli 2021
Thank you for your positive review. We are happy to hear that your experience was good and in your price range. We look forward to seeing you again soon.

8/10 – Gut

Verifizierter Reisender

Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Juni 2021

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
I liked that this property has a microwave and refrigerator.
Aufenthalt von 2 Nächten im Juni 2021

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Comfortable
Good hotel. Reasonably priced. Staff isn’t overwhelming nice but not rude either. Outside is clean. Elevator could be wiped down. In my room the headboard had fingerprints on it and my sheet didn’t fit the bed and wasn’t even on properly to start. The shower had what appeared to be paint that maintenance could easily scrap up for better appearances. I like this hotel overall and have stayed 3x over the past 2 months, it’ll more than likely continue to be my go to.
Aufenthalt von 1 Nacht im Juni 2021

8/10 – Gut

Verifizierter Reisender

Mit der Familie und kleinen Kindern gereist, Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I liked the location of the hotel
Aufenthalt von 2 Nächten im Juni 2021

8/10 – Gut

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The stay start out rough. They make sure we were taken care of and did everything in their power to fix the mistake. I would book again at this hotel.
Aufenthalt von 2 Nächten im Mai 2021

6/10 – Okay

Verifizierter Reisender

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Booked room with 2 queen beds. But got 2 full sizes beds Only 1 small bar of soap for 4 guess
Aufenthalt von 1 Nacht im Juni 2021

10/10 – Hervorragend

Christine

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juni 2021

8/10 – Gut

Breanna

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2021

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit
Aufenthalt von 1 Nacht im Mai 2021