Lobby
Verfügbarkeit prüfen

Bewertungen von Fairfield by Marriott Inn & Suites Columbus Hilliard

2.5 out of 5
Fairfield by Marriott Inn & Suites Columbus Hilliard
5520 Maxwell Place, Columbus, OH

Bewertungen

8,4

Sehr gut

214 von insgesamt 423 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
124 von insgesamt 423 Gästebewertungen haben eine Bewertung von 8 - Gut" "
47 von insgesamt 423 Gästebewertungen haben eine Bewertung von 6 - Okay" "
22 von insgesamt 423 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
16 von insgesamt 423 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,0/10

Sauberkeit

8,8/10

Personal & Service

8,4/10

Ausstattung

8,6/10

Zustand der Unterkunft

8,8/10

Umweltfreundlichkeit

Bewertungen

4/10 – Schlecht

thomas

Gut: Personal & Service
Was what you expected for the price but the hotel I wanted was sold out.
Aufenthalt von 2 Nächten im April 2024

10/10 – Hervorragend

Michael

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff at Fairfield were absolutely amazing!! So welcoming and made us feel right at home
Aufenthalt von 1 Nacht im März 2024
Antwort von Lisa P. am 13. März 2024
Thank you so much for staying with us and giving us a review. We look forward to serving you again

10/10 – Hervorragend

julie

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Lisa P. am 27. März 2024
Thank you so much.

10/10 – Hervorragend

Anthony

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Lisa P. am 27. März 2024
Thank you so much for your review.

10/10 – Hervorragend

Tara

Mit einer Gruppe gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Lisa P. am 13. März 2024
Wow! a perfect score. Thank you so much for giving us a positive review.

8/10 – Gut

Tina

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Lisa P. am 10. Apr. 2024
Thank you for staying with us.

8/10 – Gut

David

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Antwort von Lisa P. am 13. März 2024
Thank you for your review.

10/10 – Hervorragend

Alyssa

Mit dem Partner gereist
Gut: Ausstattung
Stayed for 2 nights over the weekend. It was very clean, up to date & organized. Only minor thing was that one of the night lamps located by the headboard was flashing and going out on and off. No big deal.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Lisa P. am 10. Apr. 2024
Thank you for taking the time to give us your feedback. We look forward to serving you again.

10/10 – Hervorragend

Matthew

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Overnight stay on long distance trip. Check in was easy. Parking was great, right by the side door and my room was close by. Everything was clean and tidy. I will stay at this location again.
Aufenthalt von 1 Nacht im November 2023
Antwort von Lisa P. am 29. Nov. 2023
Thank you so much for your review. We look forward to seeing you again.

10/10 – Hervorragend

Josiah

Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Lisa P. am 29. Nov. 2023
Thank you for your feedback.

10/10 – Hervorragend

David

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great experience from check-in to check-out. Clean, comfortable and nice breakfast. Highly recommended!
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Lisa P. am 29. Nov. 2023
Thank you for taking the time to give us your feedback. We appreciate you staying with us.

10/10 – Hervorragend

Damon

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great stay
Very clean, most comfortable bed and relaxing sleep. Train near bye but didn’t hear from room 313. Only downfall I was unable to use the hdmi inputs on the tv so no Sunday football!!
Aufenthalt von 2 Nächten im September 2023
Antwort von Lisa P. am 27. Sept. 2023
Thank you so much for staying with us and giving us your review. We look forward to serving you again.

4/10 – Schlecht

Meredith

Gut: Sauberkeit
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Staff were unimpressive; facility was dated; and Pre-paid breakfast was inedible.
Aufenthalt von 1 Nacht im September 2023
Antwort von Lisa P. am 27. Sept. 2023
We are sorry that you did not have a pleasant stay. We are going to try to fix the issues mentioned in your review for your future stay with us.

10/10 – Hervorragend

David

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
A/C was not working in the first room but staff quickly put me in another room. Staff were polite, kind and efficient. Great stay.
Aufenthalt von 1 Nacht im September 2023
Antwort von Team Fairfield am 13. Sept. 2023
Hello David,Thank you for the service score you provided the hotel and staff. It was a pleasure allowing us to serve you. We do apologize for any inconvenience you may have experienced during your stay, but I am happy to hear things were quickly rectified. If your ever in Columbus again please make sure to stop and say hello.Thank you

10/10 – Hervorragend

Jaime Raul

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Buen servicio
Todo muy limpio, y la comida muy rica y en general el servicio estuvo impecable
Aufenthalt von 1 Nacht im September 2023
Antwort von Lisa P. am 12. Sept. 2023
Thank you so much for taking the time to give us your feedback. We will see you again soon.

10/10 – Hervorragend

Rebecca

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff is very nice, the rooms were also very nice and clean and the hot breakfast was amazing
Aufenthalt von 1 Nacht im August 2023
Antwort von Lisa P. am 12. Sept. 2023
Thank you so much for taking the time to give us a review. We appreciate you staying with us.

10/10 – Hervorragend

Gabriel

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im August 2023
Antwort von Lisa P. am 12. Sept. 2023
Thank you for your feedback.

8/10 – Gut

Cherrylynne

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff were friendly and accommodated a birthday request.
Aufenthalt von 1 Nacht im August 2023
Antwort von Lisa P. am 12. Sept. 2023
Thank you for your review.

8/10 – Gut

Carol

Aufenthalt von 2 Nächten im August 2023
Antwort von Lisa P. am 12. Sept. 2023
Thank you for your review.

10/10 – Hervorragend

Victor

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great
Aufenthalt von 1 Nacht im August 2023
Antwort von Lisa P. am 12. Sept. 2023
Thank you so much for staying with us.

6/10 – Okay

Robert

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
On three occasions including check-in the one staffed person from the desk was missing. Room was nice enough with lots of places to plug in your electronic equipment. Nicely maintained property.
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Lisa P. am 12. Sept. 2023
We are sorry about the issues mentioned in your review. We will work promptly to resolve them. We thank you for giving us your feedback.

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Lisa P. am 12. Sept. 2023
Thank you for your review.

10/10 – Hervorragend

Jennifer

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Definitely recommend!
We arrived to the hotel after midnight and check-in was a breeze. The gentleman that was at the counter was super nice & helpful! Our room was great as well! Great for families! We will stay here again when passing through.
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Lisa P. am 12. Sept. 2023
Thank you so much for staying with us. We look forward to serving you again.

10/10 – Hervorragend

Kristine

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This was a great stay. The pool is small so when the kids come we had to leave but everything else was enjoyable
Aufenthalt von 3 Nächten im Juli 2023
Antwort von Lisa P. am 12. Sept. 2023
Thank you so much for your feedback. We look forward to serving you next time you are in town.

8/10 – Gut

Pamela

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
A bit confusing to find but parking was an issue. Cars and trucks with trailers parallel parked taking up 4-5 spaces.
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Lisa P. am 12. Sept. 2023
We are sorry about the parking issue. We will look into it to see if we can resolve it. We appreciate you staying with us and giving us your feedback.

8/10 – Gut

Zoe

Aufenthalt von 1 Nacht im Juni 2023
Antwort von Lisa P. am 12. Sept. 2023
Thank you for your review.

10/10 – Hervorragend

Meg

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff was incredibly welcoming even for our very late check in - a great way to start our stay after a long drive. Room was very clean and nicely set up and the beds were firm but comfortable. Breakfast was a full spread with hot and cold options that even met our dairy free and gluten free options and satisfied my teenage son’s appetite. Wonderful experience!
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Lisa P. am 21. Juni 2023
Thank you so much for staying with us and giving us your feedback. We look forward to serving you again.

6/10 – Okay

Christina

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
The staff were very friendly. But the AC quit working in the night. Fortunately, I was the only one in my family drenched in sweat. I certainly wasn’t going to move everyone while they were sleeping, but a discount would have been nice since I didn’t sleep.
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Lisa P. am 21. Juni 2023
Please accept our sincere apologies. Thank you for brining this issue to our attention. We will definitely look into it right away. We appreciate you staying with us and look forward to the opportunity to serve you again.

10/10 – Hervorragend

Linda

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We had some issues with our vehicle and the gentleman that checked us in helped us find a mechanic. We took our car to the mechanic the next morning and they fixed our vehicle immediately without us making an appointment. They were very reasonable and sent us on our way with a smile. If it had not been for the gentlemen who helped us at the Fairfield Inn, I am sure our trip would not have gone smoothly. Special thanks to this Fairfield employee. He should get a pat on the back.
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Lisa P. am 21. Juni 2023
Thank you for taking the time to give us a review. We are happy to hear your stay with us was pleasant. We look forward to seeing you again.

10/10 – Hervorragend

Mollie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Such a clean property! We would stay there again for sure!
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Lisa P. am 21. Juni 2023
Wow! A five star review. Thank you so much for giving us your feedback.

10/10 – Hervorragend

Edyth

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very clean. Gideon was very polite.
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Lisa P. am 21. Juni 2023
Thank you so much for taking the time to give us your feedback and staying with us. We look forward to serving you again.

6/10 – Okay

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The staff were excellent, but they didn’t have the rolling shower room that I requested and the front desk from Hotels.com told me they will going to give me.
Aufenthalt von 2 Nächten im April 2023
Antwort von Lisa P. am 2. Mai 2023
We are sorry to hear about the issue with the requested room type. We will look into the matter to see how we can improve our service for your future stay with us. Thank you for letting us know and we thank you for staying with us.

10/10 – Hervorragend

BRAYON

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Amazing Staff
I recently stayed at this hotel as a staycation with my family during our children's spring break. I am assuming the front desk agent Alice was the general manager. Alice was a breath of fresh air! She was so friendly from check in to check out. I had a small issue with my room and the staff quickly acted by placing me into another room. It was an overall welcoming and wonderful experience. I will return and recommend this location to all my friends and family.
Aufenthalt von 2 Nächten im März 2023
Antwort von Lisa P. am 28. März 2023
Thank you so much for staying with us and giving us your feedback. We look forward to the opportunity to serve you again.

10/10 – Hervorragend

RJ

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
.
Aufenthalt von 1 Nacht im März 2023
Antwort von Lisa P. am 28. März 2023
Wow! A five star review. Thank you so much taking the time to give us a review.

10/10 – Hervorragend

Khaylah

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
This was a great stay! The best part about the hotel was the customer service! Alice and Gideon were by far the nicest employees I’ve ever encountered! They made me and my friends feel welcomed, and because of them I would recommend this hotel to anyone!
Aufenthalt von 2 Nächten im März 2023
Antwort von Lisa P. am 21. März 2023
Thank you for taking the time to give us your review. We look forward to serving you again in the future.

8/10 – Gut

Kolleen

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very clean hotel, great location. The only thing that way upsetting was that they did not have free Wi-Fi only if you signed up on the Marriott app.
Aufenthalt von 3 Nächten im März 2023
Antwort von Lisa P. am 21. März 2023
Thank you for giving us your feedback. We do offer free Wi-Fi to all our guests. However, we will look into if there are any issues with connectivity. We appreciate you letting us know and look forward to seeing you again.

10/10 – Hervorragend

NITIN

Aufenthalt von 1 Nacht im Februar 2023
Antwort von Lisa P. am 8. März 2023
Thank you for your feedback

8/10 – Gut

Sherry

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Clean, friendly, and in the heart of things.
Very clean and modern. Friendly staff. Stayed overnight during travel and would definitely stay again. Convenient to restaurants, shopping, and movie theater.
Aufenthalt von 1 Nacht im Januar 2023
Antwort von Lisa P. am 8. März 2023
Thank you for staying with us and giving us a review. We appreciate it very much.

10/10 – Hervorragend

Carla

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2023
Antwort von Lisa P. am 8. März 2023
Wow! thank you so much for taking the time to give us your feedback.

10/10 – Hervorragend

James

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very welcoming and informative receptionist Taj
Aufenthalt von 1 Nacht im Januar 2023
Antwort von LIsa P. am 8. März 2023
Thank you so much for your feedback. We look forward to serving you again.

10/10 – Hervorragend

Shawnte

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Amazing staff! Handicap friendly!!!
Staff was absolutely amazing!!! We have a handicap son and once the staff at this hotel new that they went above and beyond to make us comfortable as well as him. They offered to upgrade our room, move us to the first floor, had us park up front to unload and they came out and laid salt down as well as asked if we needed help getting him in his wheelchair (our vehicle he remains in his chair). They had us bring him out of the cold and stood by him while we unloaded all his equipment/machines. Escorted us to the elevator as well as our room. They even gave us complimentary water later that evening and during our stay kept asking if we needed anything and if our son was okay!! We have never been treated like this anywhere we have stayed with him and we travel a decent amount. Amazing!!!
Aufenthalt von 2 Nächten im Dezember 2022
Antwort von Lisa P. am 12. Sept. 2023
Thank you so much for staying with us and giving us your review. We are so glad to hear your stay with us was pleasant.

10/10 – Hervorragend

Donald

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Fairfield inn
One of the best hotels I ever stayed at
Aufenthalt von 1 Nacht im Dezember 2022
Antwort von Team Fairfield am 27. Dez. 2022
Dear Donald,Thank you for taking the time to share your review with us. We appreciate such a wonderful compliment!All the best,Team Fairfield!

10/10 – Hervorragend

Elias

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
I the Hotel´s agent was super nice, friendly and helpful
Antwort von Lisa P. am 22. Dez. 2022
Thank you so much for taking the time to give us your feedback.

10/10 – Hervorragend

Colleen

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Friendly during late night check in. Even offered water bottles!
Antwort von Lisa P. am 22. Dez. 2022
Thank you so much for your review. We look forward to serving you again.

10/10 – Hervorragend

Alexzandria

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2022
Antwort von Lisa P. am 22. Dez. 2022
Wow! Thank you for your positive feedback.

10/10 – Hervorragend

Diane

Aufenthalt von 1 Nacht im November 2022
Antwort von Lisa P. am 12. Sept. 2023
Thank you for your positive feedback.

6/10 – Okay

Marnie S

Aufenthalt von 7 Nächten im Oktober 2022
Antwort von Lisa P. am 12. Sept. 2023
Thank you for your review.

8/10 – Gut

Juan

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Oktober 2022
Antwort von Lisa P. am 12. Sept. 2023
Thank you for your review.

10/10 – Hervorragend

Patricia

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Convenient to OSU events. Lots of food restaurants within a short distance.
Aufenthalt von 1 Nacht im Oktober 2022
Antwort von Lisa P. am 10. Nov. 2022
Thank you so much for staying with us. We hope to see you again.

10/10 – Hervorragend

David

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very quiet and comfortable hotel. Breakfast selections were all packaged and heavily processed, but coffee was good. Great hotel for overnight stay and some good dinner choices in charming Old Hilliard very close by.
Aufenthalt von 1 Nacht im Oktober 2022
Antwort von Team Fairfield am 6. Okt. 2022
Thank you for taking the time to share your recent experience with us. It is through guests' feedback that we continue to improve upon the service we provide.As we continue to navigate these challenging times, the health and safety of our guests and hotel associates remain our #1 priority.We appreciate you choosing to stay with us.Warm regards,Team Fairfield