Rezeption

Bewertungen von Best Western Executive Inn

2.5 out of 5
Best Western Executive Inn
4026 Jackpot Road, Grove City, OH

Bewertungen

8,0

Sehr gut

158 von insgesamt 408 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
142 von insgesamt 408 Gästebewertungen haben eine Bewertung von 8 - Gut" "
51 von insgesamt 408 Gästebewertungen haben eine Bewertung von 6 - Okay" "
30 von insgesamt 408 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
27 von insgesamt 408 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,2/10

Sauberkeit

8,4/10

Personal & Service

7,6/10

Ausstattung

7,8/10

Zustand der Unterkunft

7,8/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

David

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The girl that checked us in was great, very pleasant and helpful. The containers on the wall with shampoo and body gel were both empty. Everything else was wonderful
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Front Desk am 22. Mai 2024
Thank you for your review. Our guest satisfaction is our number one priority. Your concerns will be brought to the attention of management.

10/10 – Hervorragend

Tod

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The soap and shampoo dispensers were kinda hard to get amount needed to clean hands and hair. That would be my only complaint.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Front Desk am 22. Mai 2024
Thank you for your review. Our guest satisfaction is our number one priority. Your concerns will be brought to the attention of management.

4/10 – Schlecht

Phil

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit und Ausstattung
The bedspread in our room was not clean. The carpet was sticky. They need better house keeping.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Front Desk am 13. Mai 2024
I sincerely apologize for the inconvenience and disappointment you experienced during your recent stay with us. Your comfort and satisfaction are our utmost priorities, and it deeply troubles us to learn that we fell short of meeting your expectations, particularly in terms of cleanliness. It is unacceptable that the bedspread in your room was not clean and that the carpet felt sticky. Please know that this does not reflect the high standards we strive to maintain in our establishment. We understand the importance of a clean and welcoming environment for our guests, and we are genuinely sorry for any discomfort or inconvenience this may have caused you. Your feedback regarding our housekeeping services is invaluable to us, as it helps us identify areas for improvement and take corrective actions. Rest assured, we have already addressed this matter with our housekeeping team to ensure that such lapses do not occur in the future.

8/10 – Gut

Joshua

Gut: Personal & Service
Stayed in a non smoking room, though you’d have not known it walking in. Musty smell. But nothing horrible. Nice choice of pillows. Water in shower was hot with good pressure. A/C worked well. TV remote didn’t work well. Lady at the reception desk was very pleasant and nice.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Front Desk am 22. Mai 2024
Thank you for your review. Our guest satisfaction is our number one priority. Your concerns will be addressed by management.

8/10 – Gut

Scott

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Room was clean, bed was comfortable & breakfast was good. No shower gel or shampoo in containers in shower. Overall nice stay for price!
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Front Desk am 22. Mai 2024
Thank you for your review. Our guest satisfaction is very important to us. Your concerns will be addressed by management.

10/10 – Hervorragend

mindy

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Really nice breakfast
Aufenthalt von 1 Nacht im April 2024
Antwort von Front Desk am 6. Mai 2024
Thank you for your review. Our guest satisfaction is very important to us. We are glad you enjoyed your stay with us.

8/10 – Gut

Michael R

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Room was clean but was a strong smell of cleaners and did go a way ever after we turn on the air conditioning
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Front Desk am 6. Mai 2024
Thank you for your review. Our guest satisfaction is very important to us. We are glad you enjoyed your stay with us.

10/10 – Hervorragend

zachary

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The place is super clean & well maintained. And they have smoking rooms for cannabis users!!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Front Desk am 6. Mai 2024
Thank you for your review. Our guest satisfaction is very important to us. We are glad you enjoyed your stay with us.

10/10 – Hervorragend

Joshua

Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Dawn

Aufenthalt von 1 Nacht im April 2024
Antwort von Front Desk am 22. Mai 2024
Thank you for your review. Our guest satisfaction is our number one priority.

10/10 – Hervorragend

Lilian

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excellent
Aufenthalt von 1 Nacht im April 2024
Antwort von Dipen am 28. Apr. 2024
Thank you for your review. Hope you stay with us again.

10/10 – Hervorragend

Jorge

Aufenthalt von 3 Nächten im April 2024
Antwort von Front Desk am 22. Mai 2024
Thank you for your review. Our guest satisfaction is our number one priority.

8/10 – Gut

jon

Aufenthalt von 1 Nacht im April 2024
Antwort von Front Desk am 15. Apr. 2024
Thank you for your review. Our guest satisfaction is very important to us.

10/10 – Hervorragend

Amanda S.

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very clean with welcoming staff. Close to major roads & multiple dining options
Aufenthalt von 2 Nächten im April 2024
Antwort von Front Desk am 15. Apr. 2024
Thank you for your review. Our guest satisfaction is our number one priority. We are glad you enjoyed your stay.

4/10 – Schlecht

Katlin

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
From dirty underwear in our “clean” room, hair in the bed, to mud up the walls and toothpaste all over the sinks. Never again.
Aufenthalt von 1 Nacht im April 2024
Antwort von Dipen am 10. Apr. 2024
I'm truly sorry to hear about the unacceptable conditions you experienced during your stay. This is certainly not the standard of cleanliness we aim to provide to our guests, and I deeply apologize for the inconvenience and discomfort it caused you. Rest assured, I will personally investigate this matter and take immediate steps to ensure that such issues are addressed and prevented in the future. Your feedback is invaluable to us, and we are committed to making necessary improvements to regain your trust. If there's anything else we can do to make this right or if you have any further concerns, please don't hesitate to reach out to us. We sincerely hope for another opportunity to welcome you and provide you with the exceptional experience you deserve.Thanks,Dipen

4/10 – Schlecht

Kenneth Chad

Geschäftlich gereist
Gut: Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
Room smelled and staff was unfriendly
Aufenthalt von 3 Nächten im April 2024
Antwort von Front Desk am 7. Apr. 2024
We apologize for your experience. Ensuring a pleasant stay is our priority. Your feedback will be addressed promptly to improve our service and accommodations. We hope to have the opportunity to welcome you back and provide a better experience.

10/10 – Hervorragend

Agar

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
They have a smoking room for if you are a smoker
Aufenthalt von 1 Nacht im März 2024
Antwort von Front Desk am 1. Apr. 2024
Thank you for your review.

8/10 – Gut

Victor

Aufenthalt von 1 Nacht im März 2024
Antwort von Front Desk am 15. Apr. 2024
Thank you for your review. Our guest satisfaction is very important to us.

4/10 – Schlecht

Hagan

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Really odd smell
Aufenthalt von 1 Nacht im März 2024
Antwort von Dipen am 25. März 2024
Thank you for staying with us recently. Once your concern was brought to our attention, we immediately checked the room for any odd smell you are indicating but did not find any smell. We deep clean on a regular basis so this would not happen. Next time please let us know immediately and we can accommodate you better. Hope to see you again.

6/10 – Okay

MARTINA

Gut: Personal & Service
Aufenthalt von 1 Nacht im März 2024
Antwort von Front Desk am 28. März 2024
Thank you for your review.

8/10 – Gut

Marilyn

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice and comfortable beds. Breakfast was very good. Staff were polite and helpful. Overall excellent stay!
Aufenthalt von 1 Nacht im März 2024
Antwort von Dipen am 23. März 2024
Thank you for your good review and appreciate your stay.We look forward to seeing you again.

4/10 – Schlecht

Suleyman

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Dipen am 23. März 2024
We apologize for the not meeting your expectations. We will try to improve our service on our property.We look forward to seeing you soon.

8/10 – Gut

TYANNA

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
No rooms in front of property available for those traveling solo
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Front Desk am 4. März 2024
Thank you for your review. Our guest satisfaction is very important to us. We do apologize for any inconvenience this may have caused.

10/10 – Hervorragend

Delma

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Check in was very pleasant. Room was very quiet and clean plus comfortable
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Front Desk am 4. März 2024
Thank you for your review. Our guest satisfaction is very important to us.

10/10 – Hervorragend

TYLER

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
1 night stay
Room was clean and comfy
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Front Desk am 12. Feb. 2024
Thank you for your review. Our guest satisfaction is very important to us. We are glad you enjoyed your stay with us.

10/10 – Hervorragend

steve

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great inexpensive stay for one night.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Font Desk am 5. Feb. 2024
Thank you for your review. Our guest satisfaction is very important to us.

10/10 – Hervorragend

Sandra

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Font Desk am 29. Jan. 2024
Thank you for your review. Our guest satisfaction is very important to us. We are glad you enjoyed your stay.

10/10 – Hervorragend

TYANNA

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The girl at the front desk *****deserves 5 stars!!! She is
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Font Desk am 8. Jan. 2024
Thank you for your review. Our guest satisfaction is very important to us.

8/10 – Gut

Brian

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Okay
This place was okay
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Front Desk am 8. Jan. 2024
Thank you for your review. Our guest satisfaction is very important to us.

6/10 – Okay

J.

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Font Desk am 15. Jan. 2024
Thank you for your review. Our guest satisfaction is very important to us.

10/10 – Hervorragend

Aleta

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The Staff was extremely helpful and professional Very clean
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Font Desk am 12. Dez. 2023
Thank you for your review. Our guest satisfaction is very important to us. We are glad you enjoyed your stay with us.

4/10 – Schlecht

Spencer

Geschäftlich gereist
Verbesserungswürdig: Personal & Service und Komfort des Zimmers
Misleading Ammenities
Room was just ok. They offer laundry but wouldn't allow me to use it... said it was too loud? Don't offer it then. Annoying.
Aufenthalt von 3 Nächten im November 2023
Antwort von Front Desk am 12. Dez. 2023
Thank you for your review. We apologize for any inconvenience this may have caused you. Your concerns will be brought to management's attention.

10/10 – Hervorragend

Jeff

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im November 2023
Antwort von Front Desk am 13. Nov. 2023
Thank you for your review. Our quest satisfaction is very important to us.

10/10 – Hervorragend

TYANNA

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
My second time staying in the last 30 days and it was a great stay. The young lady at the front desk was AMAZING!
Aufenthalt von 1 Nacht im November 2023
Antwort von Front Desk am 13. Nov. 2023
Thank you for your review. Our quest satisfaction is very important to us. We are glad you enjoyed your stay. Will pass your comments to the Front Desk employee.

8/10 – Gut

Edward

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Font Desk am 6. Nov. 2023
Thank you for your review. Our guest satisfaction is very important to us.

8/10 – Gut

TYANNA

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
No issues room was clean staff was nice. Would definitely stay again
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Font Desk am 30. Okt. 2023
Thank you for your review. Our guest satisfaction is very important to us. We are glad you enjoyed your stay with us.

2/10 – Ungenügend

Cristian

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Font Desk am 30. Okt. 2023
Thank you for your review. Our guest satisfaction is very important to us. We do apologize for you not enjoying your stay with us.

10/10 – Hervorragend

Wayne

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel was clean and the beds were comfortable. The price was good.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Font Desk am 23. Okt. 2023
Thank you for your review. Our guest satisfaction is very important to us. We are glad you enjoyed your stay.

10/10 – Hervorragend

Raina

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Front Desk am 10. Okt. 2023
Thank you for your review. Our guest satisfaction is very important to us. We are happy you enjoyed your stay.

10/10 – Hervorragend

Jeff

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im September 2023
Antwort von Front Desk am 2. Okt. 2023
Thank you for your review. Our guest satisfaction is very important to us. We are happy you enjoyed your stay.

4/10 – Schlecht

Wendell, Emmett

Aufenthalt von 2 Nächten im September 2023
Antwort von Front Desk am 9. Okt. 2023
Thank you for your review. Our guest satisfaction is very important to us. We apologize for not meeting your expectations.

10/10 – Hervorragend

Hector

Geschäftlich gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Stayed for 3 nights and loved our stay. No issues at all.
Aufenthalt von 3 Nächten im September 2023
Antwort von Front Desk am 6. Sept. 2023
Thank you for your review. Our guest satisfaction is very important to us. We are glad you enjoyed your stay.

8/10 – Gut

Erik

Aufenthalt von 3 Nächten im August 2023
Antwort von Front Desk am 6. Sept. 2023
Thank you for your review. Our guest satisfaction is very important to us.

2/10 – Ungenügend

Amil

Never stayed there. Booked via Expedia. When i arrived I was told there were no rooms available. So I cant write a review for place I didn't stay.
Aufenthalt von 1 Nacht im August 2023
Antwort von Front Desk am 18. Sept. 2023
We are sorry for any inconvenience this may have caused. I tried looking up your reservation/cancelation and have not been able to find it. Again I do apologize for the inconvenience but third-parties do try to over book us.

2/10 – Ungenügend

Debra

Mit der Familie gereist
Verbesserungswürdig: Personal & Service
Messed up reservation! Had to find NEW accommodations.
Aufenthalt von 1 Nacht im August 2023
Antwort von Front Desk am 9. Aug. 2023
Thank you for your review. We do apologize for whatever the situation was. You requested 2 QQNS beds on the ground floor which is what was held for you. Again, we do apologize.

6/10 – Okay

Kevin

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
We unfortunately had a smoking room. I didn't think it would be that bad. Well it was. Even our clothes in the suitcase smelled. Other than that good. Wish i would have taken a different room.
Aufenthalt von 1 Nacht im August 2023
Antwort von Front Desk am 7. Aug. 2023
Thank you for your review. We do apologize for the smoke smell. We would have tried to move you if you asked as long as we had availability.

6/10 – Okay

Matthew

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit
Bathroom was dirty blankets were dirty and covered in hair and room just felt wet.
Aufenthalt von 1 Nacht im August 2023
Antwort von Front Desk am 4. Aug. 2023
Thank you for your review. We do apologize for not meeting your expectations. Your concerns will be brought to management's attention. The high humidity does seem to cause our rooms to feel damp, we do apologize.

10/10 – Hervorragend

Diane

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice Stay
Nice and Clean Fantastic Air Conditioning on a 100’ day Would recommend!!
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Front Desk am 31. Juli 2023
Thank you for your review. Our guest satisfaction is very important to us. We are glad you enjoyed your stay.

8/10 – Gut

Charles

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Front Desk am 25. Juli 2023
Thank you for your review. Our guest satisfaction is very important to us.

6/10 – Okay

Cassidy

Mit der Familie gereist
Gut: Personal & Service
The sheets were nearly wet with moisure. Everything smelled like mildew.
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Front Desk am 24. Juli 2023
Thank you for your review. Your concerns will be brought to management's attention. We do apologize for any inconvenience this may have caused. The high humidity is not helpful in this situation.