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Bewertungen von Stoney Creek Hotel Columbia

2.5 out of 5
Stoney Creek Hotel Columbia
2601 S Providence Rd, Columbia, MO

Bewertungen

8,6

Hervorragend

706 von insgesamt 1165 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
228 von insgesamt 1165 Gästebewertungen haben eine Bewertung von 8 - Gut" "
117 von insgesamt 1165 Gästebewertungen haben eine Bewertung von 6 - Okay" "
65 von insgesamt 1165 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
49 von insgesamt 1165 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,6/10

Sauberkeit

9,0/10

Personal & Service

8,4/10

Ausstattung

8,4/10

Zustand der Unterkunft

8,6/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Denise, Hoffman Estates

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Always a good stay when traveling to CoMo—and this time was no exception. Only issue was that pool and hot tub area were closed for maintenance, which was kind of a disappointment…
Aufenthalt von 2 Nächten im Mai 2024

6/10 – Okay

Michael

Gut: Sauberkeit und Personal & Service
It was just OK. It's not very well located compared to campus. The food at the hotel bar was very mediocre and there were no local beers available.
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Daniel

Gut: Personal & Service
It was just a beautiful place
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Zoe, Front Desk Supervisor am 21. Mai 2024
Thank you for your review, Daniel! I'm happy to see that you enjoyed your stay here with us and I hope we can have you back again soon.

8/10 – Gut

Jimmie L

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Zoe, Front Desk Supervisor am 22. Mai 2024
Thank you for the review, Jimmie! Hope to have you back again soon!

10/10 – Hervorragend

Jacqueline

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Zoe, Front Desk Supervisor am 12. Mai 2024
Thanks for the review, Jacqueline! Hope to have you back again soon!

10/10 – Hervorragend

Kalua

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Zoe, Front Desk Supervisor am 11. Mai 2024
Thank you for the review, Kalua!

10/10 – Hervorragend

Tracy

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great place to stay
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Zoe, Front Desk Supervisor am 11. Mai 2024
Thanks for the review, Tracy! I'm happy to see that you enjoyed your stay here with us and I hope we can have you back again soon!

6/10 – Okay

Michael

Gut: Personal & Service
Pool was closed and the whole place looked unkept
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Zoe, Front Desk Supervisor am 11. Mai 2024
Michael, it looks like we missed the mark with your stay. We take cleanliness concerns seriously so I will be addressing this with my housekeeping team directly so we can enforce better practices. Our pool is currently closed for renovations, but I hope you can give us another try for a better experience.

10/10 – Hervorragend

Requiem

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Zoe, Front Desk Supervisor am 11. Mai 2024
Thanks for the awesome review! Hope we can have you back again soon.

4/10 – Schlecht

Philip

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
I wanted to love this place so much. The place looked pretty cool. But...... Somebody elses dirty towels in the bathroom. The light didn't work in the bathroom. (Maybe the reason they missed the dirty towel) sink wouldn't drain and plugs that didn't work. I probably wouldn't stay again.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Zoe, Front Desk Supervisor am 11. Mai 2024
Philip, it looks like we missed the mark during your stay. We take cleanliness concerns very seriously, so I will be addressing this concern directly with my housekeeping supervisor. This is definitely not our normal standard and it shouldn't be yours either. I hope we can have you back again to give us another try and to see our improvements. Thank you.

10/10 – Hervorragend

Keith

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great staff and a good price
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Zoe, Front Desk Supervisor am 10. Mai 2024
Thank you for the great review, Keith! Hope to see you back again soon!

8/10 – Gut

Tom and Dottie

Mit dem Partner gereist
I loved the room ! Only suggestion is to ensure there is hand soap, coffee cups and facial tissue and the body wash was out in shower.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Zoe, Front Desk Supervisor am 10. Mai 2024
Thank you for your review, Tom and Dottie! I appreciate your honest feedback as that is the best way we can improve our practices. I will be addressing this concern with our housekeeping team and I hope we can have you back soon to see those improvements.

6/10 – Okay

Janet

Aufenthalt von 1 Nacht im April 2024

2/10 – Ungenügend

Sequoia

Mit Haustieren gereist, Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
We were not notified of a pet fee until I found the charges on my account. The property also needs to be updated as well.
Aufenthalt von 2 Nächten im April 2024

10/10 – Hervorragend

Samantha

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice atmosphere and close to where I was going
Aufenthalt von 2 Nächten im April 2024
Antwort von Zoe, Front Desk Supervisor am 3. Mai 2024
Thank you for the review, Samantha! I hope we see you back again soon!

10/10 – Hervorragend

Paige

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Zoe, Front Desk Supervisor am 3. Mai 2024
Thank you for the review, Paige!

2/10 – Ungenügend

Tabatha

Geschäftlich gereist, Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
It was loud they were working early in the morning our hotel key wouldn’t work for the pool area
Aufenthalt von 1 Nacht im April 2024
Antwort von Zoe, Front Desk Supervisor am 3. Mai 2024
Thank you for your feedback, Tabatha. The front desk is always open for any concerns you may have during your stay. I hope we can have you back again soon for a better experience.

10/10 – Hervorragend

Tim

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lots of character.
Aufenthalt von 1 Nacht im April 2024
Antwort von Zoe, Front Desk Supervisor am 3. Mai 2024
Thanks for the review, Tim! I hope we get to have you back again soon!

8/10 – Gut

Lauren

Gut: Ausstattung
Verbesserungswürdig: Sauberkeit
Overall the hotel is great, with a lovely consistent theme throughout. Fresh coffee in the lobby is welcome. However, I noticed a few mystery stains on the walls, both in my room and the 3rd floor lobby area outside my room. In my room the wallpaper was peeling in spots.
Aufenthalt von 3 Nächten im April 2024

10/10 – Hervorragend

Kristina

Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
We love this property especially the pool area!!!
Aufenthalt von 1 Nacht im April 2024
Antwort von Zoe, Front Desk Supervisor am 3. Mai 2024
Thank you for the awesome review, Kristina! I'm so happy to see that you enjoyed your stay here with us. I hope we get to have you back again soon!

6/10 – Okay

Kimberlee

Aufenthalt von 2 Nächten im April 2024
Antwort von Zoe, Front Desk Supervisor am 12. Mai 2024
It looks like we missed the mark during your stay, Kimberlee. Please feel free to reach out to the front desk and ask for management on how we could have improved your experience. Thank you.

8/10 – Gut

Kristy

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im April 2024
Antwort von Zoe, Front Desk Supervisor am 3. Mai 2024
Thank you for the review, Kristy! I hope we get to see you back again soon!

10/10 – Hervorragend

Jeff

Aufenthalt von 1 Nacht im April 2024
Antwort von Zoe, Front Desk Supervisor am 11. Mai 2024
Thanks for the review, Jeff! Hope to have you back again soon!

10/10 – Hervorragend

Theresa

Mit Haustieren gereist
Gut: Ausstattung und Zustand der Unterkunft
This is a great clean property with a great area to walk with or without you 4legged companion!
Aufenthalt von 1 Nacht im April 2024
Antwort von Audrey Garrison AGM. am 27. Apr. 2024
Theresa,Thanks for the awesome review and we hope to have you again soon, furry friends included!Thank you!!

10/10 – Hervorragend

Frankie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I like it
Aufenthalt von 1 Nacht im April 2024
Antwort von Audrey Garrison AGM. am 27. Apr. 2024
Frankie,So glad you liked your stay. Can't wait to see you again soon!Thank you!

8/10 – Gut

Sandra

Mit der Familie gereist
Gut: Personal & Service
I liked the stay.
Aufenthalt von 2 Nächten im April 2024
Antwort von Audrey Garrison AGM. am 27. Apr. 2024
Sandra,I'm so glad you enjoyed your stay with us! Can't wait to have you again in the future!Thank you!

2/10 – Ungenügend

Ck

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
The room is right below the AC system, annoying noise all day long, together with other people talk, walk, the sound insulation is ZERO, now is 23:50, I can clearly heard what people are talking in the passageway. Noisy. Not recommend if you need a silent place to rest
Aufenthalt von 1 Nacht im April 2024
Antwort von Audrey Garrison AGM. am 27. Apr. 2024
Ck,Seems like we missed the mark with your stay. I apologize if you were not able to get a restful night's sleep as we strive for a home away from home feeling. We enforce quiet hours starting at 10pm so do not hesitate to reach out to the front desk to report anything out of the norm or need for rule reinforcement! A manager is always available if you'd like to discuss your stay further.Thank you!

2/10 – Ungenügend

Theresa

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Rude staff. Hair on bathroom linens and in bathtub. Television did not work. Loud unruly guests. Room keys would not work. Terrible food.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Audrey Garrison AGM. am 27. Apr. 2024
Theresa,Oh my! This is far from our standard and I sincerely apologize for any less than pleasant encounter with my staff! I would love to discuss your stay with you at your earliest convenience as we would not expect anyone to be ok with this quality of stay.Thank you and I hope to hear from you soon.

2/10 – Ungenügend

Charlotte Ann

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Zoe, Front Desk Supervisor am 3. Mai 2024
It looks like we missed the mark, Charlotte. Please feel free to reach out to the front desk and ask for management to discuss how we could have improved your stay. Thank you.

8/10 – Gut

Steven

The hottub did not work the rail to get in and out was broken also
Aufenthalt von 1 Nacht im März 2024
Antwort von Audrey Garrison AGM. am 27. Apr. 2024
Steven,Looks like you've caught us right before some major pool and hot tub renovations! We are planning to be back up and running like normal after Memorial Day Weekend. We hope to have the opportunity to have you stay again and experience what we're capable of.Thank you!

10/10 – Hervorragend

Natalia

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Zoe, Front Desk Supervisor am 3. Mai 2024
Thanks for the review, Natalia!

8/10 – Gut

Andriana

Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Cozy place, friendly staff. Could be a bit cleaner in the common areas but all around nice play to stay.
Aufenthalt von 1 Nacht im April 2024
Antwort von Zoe, Front Desk Supervisor am 3. Mai 2024
Thank you for your feedback, Andriana! I will be addressing your concern with my housekeeping team directly as we take cleanliness seriously. I hope we can have you back again soon!

8/10 – Gut

Dana

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I always enjoy my stay at Stoney Creek, however, this time they put me in a basement room that needed a new mattress. Also, the AC in my room could not keep the room cool. Otherwise, my room was clean, the staff was great, and breakfast was good.
Aufenthalt von 2 Nächten im April 2024
Antwort von Audrey Garrison AGM. am 27. Apr. 2024
Dana,I am so sorry you didn't enjoy your stay like normal this time around. I will make sure to add a note to your guest card about wanting 1st floor and above when available for your future stays! We will be addressing the AC unit with maintenance ASAP!Thank you!

8/10 – Gut

Helene F.

Aufenthalt von 1 Nacht im April 2024
Antwort von Zoe, Front Desk Supervisor am 10. Mai 2024
Thank you for the review, Helene! I hope to see you back again soon!

4/10 – Schlecht

Terry

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
I stayed two nights. The toilet in my room broke the first night (couldn’t flush the toilet). Talked to the front desk about it first thing the next morning. Also, the lotion, body wash and conditioner container s were empty and the ice machine near my room didn’t work. Nothing had changed when I checked out.
Aufenthalt von 2 Nächten im April 2024
Antwort von Audrey Garrison AGM. am 27. Apr. 2024
Terry,I am so sorry you encountered this during your stay! This is certainly not our standard and I will address with staff why this slipped through the cracks. I would be happy to discuss your stay further with you if you'd reach out to the hotel at your earliest convenience.Thank you!

8/10 – Gut

Nichalos

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Staff was friendly and helpful. The pool/spa area is amazing especially for kids.
Aufenthalt von 1 Nacht im April 2024
Antwort von Zoe, Front Desk Supervisor am 17. Apr. 2024
Thank you for the review, Nichalos! I'm happy to see that you enjoyed your stay here with us and we hope to have you back again soon.

2/10 – Ungenügend

Randy

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
So it seemed nice until we went to the swimming pool area and there was used dirty bandaids throughout the pool area... Then take out kids to the room and the find a cap to a syringe and I almost lost my anger took it to the front desk and showed them and all that was done was a simple oh yeah sorry
Aufenthalt von 1 Nacht im April 2024

2/10 – Ungenügend

Kathryn

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Consuelo

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean and comfy
Aufenthalt von 1 Nacht im März 2024
Antwort von Zoe, Front Desk Supervisor am 11. Apr. 2024
Thank you for your review! We hope to see you back again soon!

10/10 – Hervorragend

Debra

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wonderful place. All the staff is so warm, friendly and accommodating. Rooms were clean and very well kept. My favorite place to stay when visiting Mizzou!
Aufenthalt von 2 Nächten im April 2024
Antwort von Zoe, Front Desk Supervisor am 11. Apr. 2024
Thank you for the amazing review, Debra! I'm so happy to see that our staff made a lasting impression and that you enjoyed your stay here with us. We hope to see you again soon!

10/10 – Hervorragend

Jeff

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This was my first stay here and it will be my go to for the area every trip I make. Friendly staff nice facility
Aufenthalt von 1 Nacht im April 2024
Antwort von Zoe, Front Desk Supervisor am 11. Apr. 2024
Thank you for the awesome review, Jeff! We look forward to having you back again soon!

10/10 – Hervorragend

KristyAnn

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great!
Aufenthalt von 2 Nächten im April 2024
Antwort von Zoe, Front Desk Supervisor am 11. Apr. 2024
Thank you, KristyAnn! We hope to have you back again soon!

8/10 – Gut

Jennifer

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Zoe, Front Desk Supervisor am 11. Apr. 2024
Thank you for the review, Jennifer! Hope we can have you back again soon!

10/10 – Hervorragend

Margarita

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Zoe, Front Desk Supervisor am 11. Apr. 2024
Thank you for the review! Hope to have you back again soon.

10/10 – Hervorragend

Natasha

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Friendly staff, easy check in, clean property
Aufenthalt von 1 Nacht im April 2024
Antwort von Zoe, front desk supervisor am 7. Apr. 2024
Thank you for the great review, Natasha! We hope to see you back again soon!

10/10 – Hervorragend

Guy

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Absolutely love ❤️ the Stoney Creek! Whenever I come back to Mizzou, I prefer to stay there!
Aufenthalt von 2 Nächten im April 2024
Antwort von Zoe, front desk supervisor am 6. Apr. 2024
Thank you for the amazing review! Hope to see you back again soon

10/10 – Hervorragend

Cecil

Mit der Familie und kleinen Kindern gereist
Gut: Personal & Service und Ausstattung
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
The hotel room was nice however the ceiling tiles throughout the hotel were falling down and no one was cleaning the mess just left the crumbs from the tile laying on the floor for everyone to walk over. The toilet was barely able to flush and needs a plunger. There was no explanation on how to activate the whirlpool tub had to figure it out our self because front desk had no clue on how they worked. Breakfast tasted.like it was leftovers from the day before the food was horrible to say the least. If those few things were corrected we would for sure stay again.
Aufenthalt von 1 Nacht im April 2024
Antwort von Zoe, front desk supervisor am 6. Apr. 2024
Oh my, it looks like we missed the mark for your stay, Cecil. I appreciate your honest feedback as that is the best way we can learn and improve. Cleanliness and functioning amenities are something that we take seriously, and I will be addressing your concerns directly with my team. I hope we are able to have you back again soon to see our improvement.

10/10 – Hervorragend

Justin

Mit Haustieren gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Really great staff. Had a mix up with the rooms and they fixed without any effort or frustration. Rooms were great, just a bit dated. Everything was clean and proper in general is in good shape. Really good value for the price and location.
Aufenthalt von 3 Nächten im März 2024
Antwort von Zoe, front desk supervisor am 6. Apr. 2024
Thank you for the review, Justin! I'm happy to see that the staff was able to quickly and efficiently resolve any complications and that they made a lasting impression. Hope we can see you back again soon!

10/10 – Hervorragend

Alex

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
First time stayimg here and i would stay again
Aufenthalt von 1 Nacht im März 2024
Antwort von Zoe, front desk supervisor am 6. Apr. 2024
Thanks for the awesome review, Alex! Hope to have you back again soon

8/10 – Gut

Hilary

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
The room we stayed in was large and roomy and dated. It was a good size for our family while driving across country and had a kitchenette, which we were not expecting. The elevator lobby had a strange smell, the pool area was a little run down and the hot tub was not super hot, and the jets working. Not a terrible experience but not one that I feel like I need to make a point to stay here again if driving across country.
Aufenthalt von 1 Nacht im März 2024