- Verbesserungswürdig: Sauberkeit, Personal & Service und Komfort des Zimmers
First impression when you enter the lobby: Wow!! What an awesome place! Second impression when you enter the room: motel quality. Definitely needs to be refurbished. Space and equipment (only one chair) was not enough for a two queen bed room. We were 4. Beds are comfy, view (mountain view room) is great. Towels are good. Probably the worst experience of our stay was with Housekeeping: Floors were never cleaned, also the bathtub. toiletries weren't refilled although almost empty. NoGo: we came back to our room around noon and the room wasn't cleaned yet, but the roomservice had already taken the tip we had left on desk. I talked to the manager and she was just 'so so sorry'. That's all. I consider this as theft, minor, but still it's not okay to take the tip without having provided any service. Until then the money is my personal property. The restaurant: sides were forgotten, too expensive.