2/10 – Ungenügend
Sarada
7. Apr. 2026
Verbesserungswürdig: Sauberkeit
I was extremely disappointed with my stay. The entire property has a strong, unpleasant old/musty smell that hits you as soon as you walk in and lingers throughout the rooms. It gives the impression that the building is outdated and not properly maintained.
The room itself felt old and worn, with noticeable odors that made it uncomfortable to relax or sleep. Cleanliness was also a major issue — I encountered roaches on the floor, which is completely unacceptable for any hotel, especially at this price point.
Customer service did not help improve the situation. Management was inflexible and unwilling to accommodate even a reasonable request for a later check-out, despite the issues with the room. There was no sense of urgency or care in addressing concerns.
Overall, the experience did not match the cost at all. This hotel is significantly overpriced for the condition, cleanliness, and level of service provided. I expected much better.
Due to the conditions and lack of resolution, I am requesting a refund. I would not recommend staying here.
Sarada
Aufenthalt von 3 Nächten im April 2026