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Bewertungen von Sleep Inn

2.5 out of 5
Sleep Inn
2212 E. Mabry Drive, Clovis, NM

Bewertungen

8,4

Sehr gut

364 von insgesamt 760 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
232 von insgesamt 760 Gästebewertungen haben eine Bewertung von 8 - Gut" "
93 von insgesamt 760 Gästebewertungen haben eine Bewertung von 6 - Okay" "
45 von insgesamt 760 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
26 von insgesamt 760 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,8/10

Sauberkeit

8,8/10

Personal & Service

7,8/10

Ausstattung

8,4/10

Zustand der Unterkunft

8,2/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

esmeralda

Mit der Familie gereist
The property was pretty old. There was a foot/vinegar smell that was strong when walking in the room. We thought it was the old carpet but found that it was coming from the air conditioner. Sprayed some Lysol in it and it seemed better. Ok breakfast.
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

ROBERT

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Thank you
Aufenthalt von 1 Nacht im Mai 2024
Antwort von GM am 16. Mai 2024
Dear Robert, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Sleep Inn and the services we provide for our guests. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town. Kind regards,Stephen Rodriguez

2/10 – Ungenügend

silvia

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
This was a teally old property nothing compared to the pictures showed on the profile. Really noisy and imposible to.sleep, and management didn't help too much about this issue. The whole building have a really odd smell and a really old carpet The location looks.very unsafe
Aufenthalt von 1 Nacht im Mai 2024
Antwort von GM am 15. Mai 2024
Dear Silvia,Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us.We hope for an opportunity to properly host you in the future.Sincerely,Stephen RodriguezGeneral Manager

4/10 – Schlecht

Andreas

Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Leissa

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von GM am 15. Mai 2024
Dear Leissa,Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Stephen RodriguezGeneral ManagerSleep Inn

8/10 – Gut

Michael

Gut: Personal & Service
For the price, good place to stay while travelling through. Staff was helpful and cheerful. Hallways needed vacuuming. Room was clean enough. However.....When we went to use the shower, we realized that the side wall of the shower was cracked from top to bottom. Front Desk didn't seem to know and said they would have someone take a look at it the next morning, offered to take a look at it that night. It wasn't noticeable till you actually got in the shower, but it should have been seen if someone cleaned that wall of the shower.........
Aufenthalt von 1 Nacht im April 2024
Antwort von GM am 15. Mai 2024
Dear Michael,Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us.We hope for an opportunity to properly host you in the future.Sincerely,Stephen RodriguezGeneral Manager

10/10 – Hervorragend

Devin, Monroe

Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 14. Mai 2024
Dear Devin, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. We sincerely appreciate and value your feedback as a valued guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Stephen RodriguezGeneral ManagerSleep Inn5755300600

8/10 – Gut

Elliott

Mit dem Partner gereist
Gut: Personal & Service und Ausstattung
First room had a dirty carpet and no towels. 2nd was much better.
Aufenthalt von 2 Nächten im April 2024
Antwort von GM am 15. Mai 2024
Dear Elliott,Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us.We hope for an opportunity to properly host you in the future.Sincerely,Stephen RodriguezGeneral Manager

8/10 – Gut

Geanna M

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Too close tobusy railroad tracks
Aufenthalt von 1 Nacht im April 2024
Antwort von GM am 15. Mai 2024
Dear Geanna,Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us.We hope for an opportunity to properly host you in the future.Sincerely,Stephen RodriguezGeneral Manager

10/10 – Hervorragend

Andrea

Aufenthalt von 2 Nächten im März 2024
Antwort von General Manager am 14. Mai 2024
Dear Andrea,Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

2/10 – Ungenügend

Heather

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024

4/10 – Schlecht

Elizabeth

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

Susan

Aufenthalt von 1 Nacht im Februar 2024
Antwort von GM am 14. Mai 2024
Dear Susan,Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

4/10 – Schlecht

Jeff

Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024

4/10 – Schlecht

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Komfort des Zimmers
Staff super nice & room clean. Right next to train hardly slept & near cattle years because that’s all you smell. Probably won’t stay here again only because of train & smell.
Aufenthalt von 3 Nächten im November 2023

10/10 – Hervorragend

NaTaya

Aufenthalt von 2 Nächten im Februar 2024
Antwort von GM am 15. Mai 2024
Dear Nataya,Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Stephen RodriguezGeneral ManagerSleep Inn

10/10 – Hervorragend

Dettra

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very soothing atmosphere

8/10 – Gut

George

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023

8/10 – Gut

Michael

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
The staff was pleasant and accommodating, the only problem was the shower tub had been painted and the drain was pretty much clogged, drained very slowly. Other than that, the room was clean and comfortable.
Aufenthalt von 1 Nacht im Dezember 2023

4/10 – Schlecht

Gregory

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Komfort des Zimmers
Don’t stay here
Just don’t go here. We really did not enjoy our stay at all. The place smelled bad upon arrival. Our room was covered in animal hair, like it had not been vacuumed at all and the bathroom floors were dirty. They did switch us to another room when we told them that room was too dirty, but the second room smelled so bad!! It was just overall a bad night for us. The staff were great but the place itself isn’t it.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von GM am 2. Jan. 2024
Dear Gregory,Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with you stay. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,Stephen RodriguezGeneral Manager

6/10 – Okay

Mark

Mit dem Partner gereist
Gut: Ausstattung
The room itself was good; clean, comfortable bed, adequate lighting, and a couch for reading. The hot tub worked. On the other hand, the smell of disinfectant was unpleasantly strong, the permanent parking place for the mop and bucket is apparently next to the coffee machine, the halls weren't vacuumed over the weekend (it was XMas), and in a supposedly pet free property several dogs were wandering the halls and at least 1 peed the carpet. Breakfast was adequate overall, but the scrambled eggs set a new low for the category. It appeared they were pushed through a sieve after overcooking to achieve a uniform small crumb. Refilling the juice and sausage was iffy.
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von GM am 28. Dez. 2023
Dear Mark, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding our breakfast on your recent visit. I have shared your feedback with our staff to handle these types of situations differently in the future. Feedback from our guest on their experiences is what we use to further our constant improvement. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future. Kind regards,Stephen RodriguezGeneral Manager

8/10 – Gut

Paul

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I have stayed here a few times. The staff is always friendly and the rooms are always clean.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von GM am 28. Dez. 2023
Dear Paul, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Stephen RodriguezGeneral Manager

8/10 – Gut

Damon

Aufenthalt von 2 Nächten im Dezember 2023
Antwort von GM am 28. Dez. 2023
Dear Damon, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Stephen RodriguezGeneral Manager

10/10 – Hervorragend

Sean

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von GM am 28. Dez. 2023
Dear Sean, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Stephen RodriguezGeneral Manager

10/10 – Hervorragend

Susan

Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

Jesus

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good

10/10 – Hervorragend

Nancy

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von GM am 19. Dez. 2023
Dear Nancy, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Stephen RodriguezGeneral ManagerSleep Inn

10/10 – Hervorragend

charles

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very clean and helpful staff.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von GM am 6. Dez. 2023
Dear Charles, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Stephen RodriguezGeneral ManagerSleep Inn

10/10 – Hervorragend

Jesus

Aufenthalt von 2 Nächten im November 2023
Antwort von GM am 19. Dez. 2023
Dear Jesus, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Stephen RodriguezGeneral ManagerSleep Inn

10/10 – Hervorragend

Leonardo

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im November 2023
Antwort von GM am 6. Dez. 2023
Dear Leonardo, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Stephen RodriguezGeneral ManagerSleep Inn

6/10 – Okay

Ciecely

Mit der Familie und kleinen Kindern gereist, Geschäftlich gereist
Gut: Sauberkeit und Zustand der Unterkunft
Stayed overnight and on the way to Colorado from TX. Check in was easy and rooms were clean. The shower in my room had very little pressure. Breakfast and coffee definitely need to be upgraded because they were both horrible.
Antwort von GM am 6. Dez. 2023
Dear Ciecely , Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Stephen RodriguezGeneral ManagerSleep Inn

8/10 – Gut

Janis

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Thumbs up
The room was clean but had a musty odor, bedding was clean and fresh, bathroom and linens were clean. Overall, a good experience.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von GM am 10. Nov. 2023
Dear Janis, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Stephen RodriguezGeneral Manager

10/10 – Hervorragend

Carlos

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von GM am 10. Nov. 2023
Dear Carlos, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Stephen RodriguezGeneral Manager

4/10 – Schlecht

Sarah

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Personal & Service und Ausstattung
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
We found a couple cockroaches in our room as well as a lot of flies. The trains go through town all day and night and have to honk as they go through, so earplugs would be good if noise bothers you. They had a business center we tried to use for printing but the computer wouldn’t turn on. They did let us email them and they printed it for us though.
Antwort von GM am 10. Nov. 2023
Dear Sarah,Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,Stephen RodriguezGeneral Manager

10/10 – Hervorragend

Christopher

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von GM am 6. Dez. 2023
Dear Christopher, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Stephen RodriguezGeneral ManagerSleep Inn

6/10 – Okay

Jaron

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
Had to switch rooms because the first room smelt like cigarettes, second room I was put in had a weird smell to it.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von GM am 10. Nov. 2023
Dear Jaron,Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,Stephen RodriguezGeneral Manager

10/10 – Hervorragend

Gilberto

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von GM am 10. Nov. 2023
Dear Gilberto, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Stephen RodriguezGeneral Manager

8/10 – Gut

Melissa

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great property and staff but the proximity to the very busy train tracks and an intersection meant listening to a train horn every 15-20 minutes all.night.long!
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von GM am 25. Okt. 2023
Dear Melissa, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Stephen RodriguezGeneral ManagerSleep Inn

8/10 – Gut

Cynthia

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This was a really helpful staff in straightening out our reservation. Good breakfast. Beds soft and clean. The only thing that would have brought it to top ratings is if it was walkabout to anything. You must drive to restaurants which is not a big deal.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von GM am 25. Okt. 2023
Dear Cynthia, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Stephen RodriguezGeneral ManagerSleep Inn

8/10 – Gut

Jim

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von GM am 25. Okt. 2023
Dear Jim, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Stephen RodriguezGeneral ManagerSleep Inn

8/10 – Gut

Sonia

Verbesserungswürdig: Sauberkeit
There was a dirty sock next to the bed. The lid on an ice cream container was left on top of the ac. The hall way carpet smelled foul. Floors needed to be swept up.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von GM am 18. Okt. 2023
Dear Sonia, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. I have shared your feedback with our staff to better handle these types of situations differently in the future. Feedback from our guests on their experiences is what we use to further our constant improvement. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future. Kind regards,Stephen RodriguezGeneral ManagerSleep Inn

8/10 – Gut

Lynn

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Could improve on breakfast!
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von GM am 18. Okt. 2023
Dear Lynn, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. I have shared your feedback with our staff to better handle these types of situations differently in the future. Feedback from our guests on their experiences is what we use to further our constant improvement. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future. Kind regards,Stephen RodriguezGeneral ManagerSleep Inn

10/10 – Hervorragend

Rita

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We drove in from out of town and were early. Stephen was on the front desk and was accommodating for early check-in and answering any questions we had.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von GM am 18. Okt. 2023
Dear Rita Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely,Stephen RodriguezGeneral ManagerSleep Inn

6/10 – Okay

Deborah

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Mixed review experience
The place was clean and cute. The bed was comfortable. However the bathroom door would not close. And the shower was so hot I could not tolerate it. When I tried to add more cold water, the water just shut off. What good is night stay without a functional shower?
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von GM am 18. Okt. 2023
Dear Deborah, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. I have shared your feedback with our staff to better handle these types of situations differently in the future. Feedback from our guests on their experiences is what we use to further our constant improvement. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future. Kind regards,Stephen RodriguezGeneral ManagerSleep Inn

10/10 – Hervorragend

Lillian

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Check in was easy, the staff was professional and friendly, and the location good, but not walkable. The room was large and very clean, but the bathroom was a bit tired. The breakfast options were good. I would recommend it.
Aufenthalt von 1 Nacht im September 2023
Antwort von GM am 18. Okt. 2023
Dear Lillian, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely,Stephen RodriguezGeneral ManagerSleep Inn

8/10 – Gut

Sara

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im September 2023
Antwort von GM am 10. Nov. 2023
Dear Sarah, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Stephen RodriguezGeneral Manager

8/10 – Gut

Sheyenne

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Room was clean
Antwort von GM am 25. Okt. 2023
Dear Sheyenne, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Stephen RodriguezGeneral ManagerSleep Inn

10/10 – Hervorragend

Dominic

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great stay!
Aufenthalt von 1 Nacht im September 2023
Antwort von GM am 18. Okt. 2023
Dear Dominic, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Stephen RodriguezGeneral ManagerSleep Inn

6/10 – Okay

Alda

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The oj and apple juice was hot. The food for breakfast was tastless.it had no flavor. They need to work on that. Other than that it was a nice stay and i will be back. Just won't eat breakfast.
Aufenthalt von 1 Nacht im September 2023
Antwort von GM am 10. Nov. 2023
Dear Alda,Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,Stephen RodriguezGeneral Manager