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Bewertungen von Wyndham Cleveland Airport

3.5 out of 5
Wyndham Cleveland Airport
4277 W 150th St, Cleveland, OH

Bewertungen

7,2

Gut

334 von insgesamt 1048 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
269 von insgesamt 1048 Gästebewertungen haben eine Bewertung von 8 - Gut" "
182 von insgesamt 1048 Gästebewertungen haben eine Bewertung von 6 - Okay" "
119 von insgesamt 1048 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
144 von insgesamt 1048 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,6/10

Sauberkeit

7,6/10

Personal & Service

7,2/10

Ausstattung

7,0/10

Zustand der Unterkunft

7,2/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Shreedhar

Clean rooms
Aufenthalt von 1 Nacht im Mai 2024
Antwort von adil am 26. Mai 2024
we appreciate your feedback and staying with us, thank you,

2/10 – Ungenügend

Tony

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
No air conditioning and would not change my room
Aufenthalt von 5 Nächten im Mai 2024
Antwort von adil am 26. Mai 2024
we apologize for the inconvenience caused,

8/10 – Gut

Miguel

Geschäftlich gereist
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
The hotel had free parking, which was good. The staff were not friendly at all. The pool was empty completely. The elevators were not working properly. The floors were wet inside the and the hallways. The room was very clean and comfy, but definitely not staying in this hotel. Also they have banquets or parties on the first floor and it’s always busy.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von adil am 24. Mai 2024
we appreciate your feedback and staying with us, thank you,

6/10 – Okay

Xiaogang, Lexington

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Confusing floor layout, need to take different elevator, but was not clearly marked or explained by the front desk. Check in took long time
Aufenthalt von 1 Nacht im Mai 2024
Antwort von adil am 22. Mai 2024
we appreciate your feedback and staying with us, thank you,

8/10 – Gut

Richard J.

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Laid back atmosphere. Competent and cordial staff. Sometimes hot water in the shower wasn’t forthcoming. Excellent shuttle service to the Cleveland Airport. Price for a room quite reasonable.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von adil am 20. Mai 2024
we appreciate your feedback and staying with us, thank you,

10/10 – Hervorragend

Bill

Gut: Zustand der Unterkunft
Pleasant employees
Aufenthalt von 1 Nacht im Mai 2024
Antwort von adil am 11. Mai 2024
we appreciate your feedback and staying with us, thank you,

8/10 – Gut

Richard J.

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Reasonable price and location
Aufenthalt von 3 Nächten im Mai 2024
Antwort von adil am 8. Mai 2024
we appreciate your feedback and staying with us, thank you,

6/10 – Okay

Beth

Aufenthalt von 1 Nacht im Mai 2024
Antwort von adil am 6. Mai 2024
we appreciate your feedback and staying with us, thank you,

6/10 – Okay

Beth

Mit einer Gruppe gereist
Sink didn't drane. Toilet didn't not flush unless you held the handle down. Rooms with loud music or TV playing late.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von adil am 6. Mai 2024
we appreciate your feedback and staying with us, thank you,

6/10 – Okay

Terri

Mit dem Partner gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
Front desk not helpful to explain where our room was.
Aufenthalt von 1 Nacht im April 2024
Antwort von adil am 4. Mai 2024
we appreciate your feedback and staying with us, thank you,

10/10 – Hervorragend

Catherine

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Très bel hôtel près de l aéroport
Aufenthalt von 1 Nacht im Mai 2024
Antwort von adil am 4. Mai 2024
we appreciate your feedback and staying with us, thank you,

2/10 – Ungenügend

Ravinder

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Air conditioning not working . Property not cleaned
Aufenthalt von 1 Nacht im Mai 2024
Antwort von adil am 4. Mai 2024
we apologize for the inconvenience caused,

8/10 – Gut

julie

Aufenthalt von 1 Nacht im April 2024
Antwort von adil am 20. Mai 2024
we appreciate your feedback and staying with us, thank you,

10/10 – Hervorragend

Uyen

Aufenthalt von 1 Nacht im April 2024
Antwort von adil am 20. Mai 2024
we appreciate your feedback and staying with us, thank you,

4/10 – Schlecht

panzetta

Verbesserungswürdig: Zustand der Unterkunft
nothing really
Aufenthalt von 7 Nächten im April 2024
Antwort von adil am 29. Apr. 2024
we appreciate your feedback and staying with us, thank you,

10/10 – Hervorragend

Araina

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I enjoy my stay here every time I come to Ohio. I’m a travel nurse and I love staying here.only thing i didn’t like was when I went to my room the hallway had dirty towels and a big trash bag in the hallway. The front desk took care of it immediately. Thanks!!!
Aufenthalt von 1 Nacht im April 2024
Antwort von adil am 28. Apr. 2024
we appreciate your feedback and staying with us, thank you,

6/10 – Okay

Donald

Gut: Personal & Service und Ausstattung
Hotel room had a smell and the there were unsightly stains on the furniture!!
Aufenthalt von 1 Nacht im April 2024
Antwort von adil am 28. Apr. 2024
we appreciate your feedback and staying with us, thank you,

10/10 – Hervorragend

Linda

Aufenthalt von 1 Nacht im April 2024
Antwort von adil am 20. Mai 2024
we appreciate your feedback and staying with us, thank you,

2/10 – Ungenügend

Melissa

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel was very run down and dirty. Check in was at 3, however when we tried to check in at 6pm they said they didn’t have a room ready for us yet.
Aufenthalt von 1 Nacht im April 2024
Antwort von adil am 27. Apr. 2024
we apologize for the inconvenience caused due to some internal issues,

2/10 – Ungenügend

Karen

Verbesserungswürdig: Personal & Service
Aufenthalt von 1 Nacht im April 2024
Antwort von adil am 24. Apr. 2024
we apologize for the inconvenience caused,

10/10 – Hervorragend

Princy

Gut: Ausstattung und Zustand der Unterkunft
Great, I always go and stay there. Very conveniently located.
Aufenthalt von 1 Nacht im April 2024
Antwort von adil am 23. Apr. 2024
we appreciate your feedback ans staying with us,

8/10 – Gut

Robert, Belvidere

Gut: Sauberkeit und Personal & Service
Aufenthalt von 2 Nächten im April 2024
Antwort von adil am 23. Apr. 2024
we appreciate your feedback ans staying with us,

2/10 – Ungenügend

Timothy

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
1st room smelled of smoke. There was a room flooding on the same floor. I moved to another room. Both had huge water damaged ceilings. The smoke alarm had a plastic bag over it so people could smoke. There was a sump pump removing water to the sewer no guarding around it. Dangerous. I saw 2 ferral cats and a huge raccoon at 9 pm on side of building. There was NO hot water to shower or wash hands in sink. Total neglected facility. Upper Mgt must never visit, or they stop caring. Older buildings dont shouldnt mean neglected buildings unless thats what the Managent allows. Ashame.
Aufenthalt von 1 Nacht im April 2024
Antwort von adil am 20. Apr. 2024
we apologize for the inconvenience caused,

8/10 – Gut

chris

Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von adil am 19. Apr. 2024
we appreciate your feedback ans staying with us,

2/10 – Ungenügend

Ravinder

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Room was not clean pillows were stinky, toilet were not not clean properly , not even vacuum properly.
Aufenthalt von 1 Nacht im April 2024
Antwort von adil am 18. Apr. 2024
we apologize for the inconvenience caused,

6/10 – Okay

Philip

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Site is under construction
Aufenthalt von 1 Nacht im April 2024
Antwort von adil am 18. Apr. 2024
we appreciate your feedback ans staying with us, site is not under construction but installing Tesla Charging stations,

2/10 – Ungenügend

Madhukar

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Personal & Service
Checked in morning to find the beds/room in a very bad state, with cigarette buts on the bed and table. No bath towels. The front desk receptionist was rude..
Aufenthalt von 1 Nacht im April 2024
Antwort von adil am 18. Apr. 2024
we apologize for the inconvenience caused, we are looking into your concern ,

8/10 – Gut

John

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit und Ausstattung
Room was nice however floors were not to bad but you can tell was not vacuumed before our stay. Bedding had some sort of large stain on the comforter. Didn't see it the first night stay as it was on the inside of the comforter but next night as I pulled comforter back towards foot of bed I seen it was somewhat disgusting. Hotel main management was very pleasant however desk clerks didn't seem to want to be there. No smiles, nothing friendly about them.
Aufenthalt von 3 Nächten im April 2024
Antwort von adil am 15. Apr. 2024
we appreciate your feedback and staying with us, thank you,

8/10 – Gut

William

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Close to airport.
Aufenthalt von 1 Nacht im April 2024
Antwort von adil am 15. Apr. 2024
we appreciate your feedback and staying with us, thank you,

4/10 – Schlecht

Jason

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Short staffed, hotel is ragged out, waited half a day for fresh towel's, room keys didn’t work waited in line 30 mins to get new ones along with numerous other guests.
Aufenthalt von 2 Nächten im April 2024
Antwort von adil am 18. Apr. 2024
we appreciate your feedback ans staying with us,

4/10 – Schlecht

Ebony, Monroeville

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Don’t let the nice lobby fool you. The hotel is severely outdated and understaffed. You can fix staffing with better management, but the furniture, mattresses and general decor need updated asap. And because of the short staff you are likely to find your room not fully clean when you arrive and no help when you get there. Avoid if you can.
Aufenthalt von 2 Nächten im April 2024
Antwort von adil am 15. Apr. 2024
we appreciate your feedback and staying with us, thank you,

10/10 – Hervorragend

Stephen

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel accommodations and staff were great for our 'solar eclipse' visit with friends in Cleveland. We brought a guest who was also impressed with the facility and services. We enjoyed the lovely lobby but didn't get to the 9a-9pm pool/ whirlpool facility due to having a couple of busy and tiring days. Walking in the neighborhood gave us a local option for breakfast! Was great!
Aufenthalt von 2 Nächten im April 2024
Antwort von adil am 14. Apr. 2024
we appreciate your feedback and staying with us, thank you,

8/10 – Gut

Justin, Saginaw

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im April 2024
Antwort von adil am 14. Apr. 2024
we appreciate your feedback and staying with us, thank you,

4/10 – Schlecht

Melvin

Mit dem Partner gereist
Gut: Sauberkeit und Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
We stayed at this lodging six months ago - chosen mostly for the convenience of parking our car and the free shuttle to the airport. We parked the car in the back, our room key did NOT open the back door. We found at the desk that no return transportation was offered after 11. We arrive back at 1 am. The front desk clerk was a new hire and unable to answer many of questions. We could not find any pen or paper in the room or directory of services, The phone was not labeled with any speed dial numbers - ie for the front desk, a wake up call etc. The bed was only made with two sheets on it - no blanket and no duvet. We asked for a wake up call at 3:15 am It came at 2:45 am, 2:50 am and 2:55 am. We were very disappointed to not receive the service we expected.
Aufenthalt von 1 Nacht im April 2024
Antwort von adil am 11. Apr. 2024
we appreciate your feedback and staying with us, we have looked into all your concern,

10/10 – Hervorragend

Meredith

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
helpful staff! I recommend and would stay agian.
Aufenthalt von 1 Nacht im April 2024
Antwort von adil am 10. Apr. 2024
we appreciate your feedback and staying with us,

2/10 – Ungenügend

Naim

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Right when I stepped inside the hotel, I was greeted with an entrance permeated by the scent of something old and unclean with an atmosphere that indicates neglect or poor maintenance. I immediately had an impression of discomfort or dissatisfaction but since I already paid for my stay, I had to carry on. The room was dirty and the bathroom had a sliding that gets stuck. My daughter went in and was unable to get out. I had to force the sliding open to get her out. There was no hot or warm water either. The water was icy cold both for the sink and the shower. My recommendation is to avoid this hotel at all cost.
Aufenthalt von 1 Nacht im April 2024
Antwort von adil am 10. Apr. 2024
we apologize for the inconvenience cuased,

4/10 – Schlecht

Paul

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von adil am 11. Apr. 2024
we appreciate your feedback and staying with us,

4/10 – Schlecht

Melissa

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
One of the two staff members working at the front desk seemingly had received no training prior to attempting to check in guests. There was a long line of people waiting to be checked in and people waiting to pay for parking. Guest parking is not guaranteed due to the lot being open to travelers not staying at the hotel. Two of three elevators were out of service, and the one in-service was dimly lit and shook as it traveled between floors. There were dead insects on the windowsill in the room. The shower light did not work. The rate charged was higher than the maximum rate listed on the information posted on the door in the room. There were coffee and tea packets in the room but no coffee maker. The shower was lukewarm at best when the faucet was turned all the way up.
Aufenthalt von 1 Nacht im April 2024
Antwort von adil am 10. Apr. 2024
we apologize for the inconvenience cauesd,

2/10 – Ungenügend

Emily

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
JACUZZI RASH!!! DO NOT USE JACUZZI. stayed here around the time of the eclipse. They had put us into a MAINTENANCE room. No bathroom door, the thermostat did not work, there was old food in our fridge, one blanket(two beds) and the blanket they brought had PEE stains.We were offered a new room after the door incident but it was just me and my mom so we weren’t to concerned we already got settled in to our room after driving hours, but the list just kept growing. i found myself covered in a rash when i got home. covered. absolutely disgusting the jacuzzi was obviously not taken care of one bit. and we got a ticket because the front desk did not ask for our plate. It has been almost two weeks i’ve spoken to the general manager before we left he gave us his card to help out but i still have not received a refund. i paid 200$ .To stay in that… it’s absolute insanity. extremely understaffed although front desk ladies were very nice.
Aufenthalt von 1 Nacht im April 2024
Antwort von adil am 18. Apr. 2024
we appreciate your feedback ans staying with us,

2/10 – Ungenügend

Thomas

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
No hot water. Dirty. Ran down. Pick another place!
Aufenthalt von 1 Nacht im April 2024
Antwort von adil am 9. Apr. 2024
we apologize for the inconvenience caused,

6/10 – Okay

william, Corona

Mit einer Gruppe gereist
Gut: Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
Luke warm water… staff was kind but no explanation. Since it was just an overnighter the one thing we really wanted was a hot shower.
Aufenthalt von 1 Nacht im April 2024
Antwort von adil am 8. Apr. 2024
We appreciate your feedback and staying with us, Thank you, due to a pressure issue the hot water took little over three minutes to arrive, we are addressing this issue,

4/10 – Schlecht

Elinor

The airport shuttle was late. My keycard didn’t work.
Aufenthalt von 1 Nacht im April 2024
Antwort von adil am 9. Apr. 2024
we apologize for the inconvenience caused,

8/10 – Gut

Alan

Aufenthalt von 1 Nacht im April 2024
Antwort von adil am 28. Apr. 2024
we appreciate your feedback and staying with us, thank you,

10/10 – Hervorragend

Danielle, Maumee

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Close to the airport, very nice , friendly staff , indoor pool and workout facility nice , hot tub , transport to the airport
Aufenthalt von 1 Nacht im März 2024
Antwort von adil am 7. Apr. 2024
We appreciate your feedback and staying with us, Thank you,

6/10 – Okay

Kevin

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
We had a person knocking on doors saying housekeeping at 1030pm when we were trying to sleep for a 4am wakeup for a flight. Then he just keyed into our room. We were a little shook up after that and didnt really go back to sleep.
Aufenthalt von 1 Nacht im April 2024
Antwort von adil am 7. Apr. 2024
we appreciate your feedback and staying with us, thank you,

8/10 – Gut

Yeong

Aufenthalt von 1 Nacht im April 2024
Antwort von adil am 23. Apr. 2024
we appreciate your feedback ans staying with us,

10/10 – Hervorragend

Valerie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I liked the cleanliness of the hotel and rooms. The beds were very comfortable. I had a room with double beds and the room was still very large.
Aufenthalt von 3 Nächten im März 2024
Antwort von adil am 2. Apr. 2024
we appreciate your feedback and staying with us, thank you,

10/10 – Hervorragend

Zooleika

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Muy buena la recomiendo.lo unico es que no avia microondas. Pero de lo demás todo bien
Aufenthalt von 2 Nächten im März 2024
Antwort von adil am 1. Apr. 2024
we appreciate your feedback and staying with us,

8/10 – Gut

Ann

Mit der Familie gereist
Gut: Ausstattung
Front desk was unfriendly. Hair all over the bed and bathroom floor.
Aufenthalt von 1 Nacht im März 2024
Antwort von adil am 31. März 2024
we appreciate your feedback and staying with us,

2/10 – Ungenügend

Shelley

Mit der Familie gereist
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
The front desk staff was not overly friendly. The room was clean however, the bathroom door was broke, could not shut or open properly. The bathtub drain was plugged so when our son took his shower he stood in 4” of water. There were only 2 bath towel sets for a reservation party of 4.
Aufenthalt von 1 Nacht im März 2024
Antwort von adil am 26. März 2024
we appreciate your feedback and staying with us, We have addressed all your concerns an apologize for the inconvenience caused,