They had to move me to FIVE rooms before I got one with a working heater. Even this one was not clean, stained carpet, hair in fridge, two out of 3 broken heaters, hair on sheets. I asked for clean sheets and changed them myself. Took 1.5 hours to get me checked in and when I made a polite complaint in the morning, the asst. manager evicted me! Turned out to be a blessing when I found a habitable room elsewhere. I thought Towneplace Suites were supposed to be nice, but never again. Atrocious customer service, filthy conditions.
