Lobby
Verfügbarkeit prüfen

Bewertungen von Hampton Inn & Suites Cincinnati-Downtown

2.5 out of 5
Hampton Inn & Suites Cincinnati-Downtown
617 Vine Street, Suite A, Cincinnati, OH

Bewertungen

7,8

Gut

416 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
291 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 8 - Gut" "
141 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 6 - Okay" "
73 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
82 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,4/10

Sauberkeit

8,2/10

Personal & Service

7,6/10

Ausstattung

8,0/10

Zustand der Unterkunft

8,0/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Dynaha

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Genuinely love my stay here valet parking made it a bliss rooms were 10 out of 10 quiet clean can’t wait to go back!
Aufenthalt von 2 Nächten im Mai 2024

8/10 – Gut

Heesook, Buena Park

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I like this place but parking is not good.
Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

Gregg

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The building is cool. The old Cincy Enquirer Building. Great restaurants within walking distance or easy Uber ride. Homeless situation isn’t good but you get that with any downtown.
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Chris

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was a quick stop for us. Within walking distance of everything we wanted to see. Large clean rooms, continental breakfast in the morning to get you on your way. Would stay here again for sure.
Aufenthalt von 1 Nacht im April 2024

6/10 – Okay

Joseph

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung
Hard to find an Ice maker that worked. No safe or fridge in room. For what it cost, these should be included! Front desk was responsive to requests. There was a leak in the ceiling in the hallway.Homeless around hotel. Close to stadium and free city connector. Felt safe in the city.
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Denelle

Aufenthalt von 1 Nacht im Mai 2024

6/10 – Okay

Sarah

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

Cora

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Christy

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We were so pleasantly surprised with the size and quality of the room. But the best surprise was the kindness and attentiveness of every single staff member we encountered. Excellent stay!
Aufenthalt von 2 Nächten im April 2024

8/10 – Gut

Aaron

Aufenthalt von 4 Nächten im April 2024

8/10 – Gut

Jason

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I would stay again
Aufenthalt von 2 Nächten im April 2024
Antwort von Aspasia am 29. Apr. 2024
Thank you for your feedback!

2/10 – Ungenügend

Kenneth

Aufenthalt von 1 Nacht im April 2024

8/10 – Gut

Owen

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Non-valet parking was terrible. No instructions pre-arrival on how to park yourself. Garage next-door seemed most likely. "Guest parking" signs there presumably referred to Hampton guests. All elevators broken. Only saved from taking stairs to wrong level by another guest; no signs to Hampton. Front desk didn't seem to care.
Aufenthalt von 3 Nächten im April 2024
Antwort von Aspasia am 29. Apr. 2024
Thank you for your feedback! I am sorry for the inconvenience that the self-parking option gave you during your stay with us. I appreciate your feedback so I can share it with the garage management so they can help us improve in the future. We hope to have the opportunity to welcome you back!

4/10 – Schlecht

Deanna

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Horrible check in process! They didn’t know how to check me in. Could find my reservation. Lost 2 hours of my event at the Hard Rock.
Aufenthalt von 1 Nacht im April 2024
Antwort von Aspasia am 18. Apr. 2024
I wanted to reach out and not only thank you for your feedback, but to also apologize for the poor experience that you had while at our hotel. Without your feedback, we would not be able to improve. We hope to have the opportunity to welcome you back in the future to provide you with a much better experience.

10/10 – Hervorragend

Heatther

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff was wonderful.
Aufenthalt von 1 Nacht im April 2024
Antwort von Aspasia am 18. Apr. 2024
Thank you for your feedback!

4/10 – Schlecht

Jon

Mit Haustieren gereist, Mit der Familie gereist
Was supposed to be pet friendly but nowhere close to take your dog. Park was not close . Parking garage no elevator worked . So I was very disappointed
Aufenthalt von 1 Nacht im April 2024
Antwort von Allison Feller am 14. Apr. 2024
Thank you for bringing your fur family with you and staying with us. We try to make the city life as comfortable as possible and apologize for the inconveniences you encountered.

8/10 – Gut

Rhonda

Aufenthalt von 3 Nächten im März 2024
Antwort von Aspasia am 29. Apr. 2024
Thank you for your feedback! We hope to have the opportunity to serve you again in the future.

10/10 – Hervorragend

Carrie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Aspasia am 18. Apr. 2024
Thank you for your feedback!

8/10 – Gut

Nichole

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Friendly staff, convenient location.
Aufenthalt von 3 Nächten im März 2024
Antwort von Aspasia am 31. März 2024
Thank you for your feedback! We hope to have the opportunity to welcome you back very soon!

10/10 – Hervorragend

Grace

Aufenthalt von 3 Nächten im Februar 2024
Antwort von Aspasia am 18. Apr. 2024
Thank you for your feedback!

8/10 – Gut

Albana

Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
We arrived by 6.30pm and it was difficult to find the reception. I had to ask around where the reception was and once I found it on the first floor, no one was there. Called on both side and finally someone came to help me check in. The overall experience was ok. the receptionist the next morning for the check out was nice and the guy on the valet parking was helpful.
Aufenthalt von 1 Nacht im März 2024
Antwort von Aspasia am 23. März 2024
Thank you for your feedback!

10/10 – Hervorragend

Christina

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nothing to complain about for the hotel itself besides be prepared to walk when arriving unless you’re doing valet. Parking garage was right around the corner and we never felt unsafe but PG elevator smelled strongly of urine (7th st). Room was very cozy. Breakfast was really good. Staff very nice.
Aufenthalt von 1 Nacht im März 2024
Antwort von Aspasia am 23. März 2024
Thank you for your feedback! We hope to be able to welcome you back in the future!

6/10 – Okay

Bradley

Aufenthalt von 1 Nacht im März 2024
Antwort von Aspasia am 18. Apr. 2024
Thank you for your feedback!

10/10 – Hervorragend

Alain J

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Huge room - very clean
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Kari am 4. März 2024
Thank you for the excellent review of your recent stay! We look forward to welcoming you back soon.

10/10 – Hervorragend

Susan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Kari am 21. Feb. 2024
Thank you for the excellent rating!

10/10 – Hervorragend

Jamie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff are amazing!! Thank you for a great stay!
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Kari am 16. Feb. 2024
Thank you for the excellent feedback! We look forward to welcoming you back soon.

10/10 – Hervorragend

katie

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The room was pretty and spacious and the beds and pillows were super comfy! It was a relaxing night!
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Kari am 16. Feb. 2024
Thank you for the excellent review of your recent stay! We look forward to welcoming you back soon.

8/10 – Gut

Cari

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The building of hotel was really cool. The room was WONDERFUL! Jemar with valet was wonderful. Front entrance lady was extremely helpful & friendly. Need to know to use your key in elevator to get to room.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Kari am 16. Feb. 2024
Thank you for the great feedback! We look forward to welcoming you back soon.

10/10 – Hervorragend

Michelle

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Check in process was a breeze. Beds were comfortable and clean. The bathroom had some previous water damage but glad they did not think it was from us. Breakfast was less than par, with kielbasa like sausage instead of breakfast sausage and undercooked tots. Parking in the garage next door was surprisingly cheaper than estimated on the website, but you had to face going down stairs/elevator reaking of urine. This was a fine option for 1 night downtown.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Kari am 9. Feb. 2024
Thank you for the feedback regarding your recent stay! We sincerely apologize breakfast did not meet your standards. We will share your comments with our F&B team as a training opportunity. We look forward to welcoming you back when your travels return you to Cincinnati.

8/10 – Gut

Tim

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Kari am 9. Feb. 2024
Thank you for the great rating!

10/10 – Hervorragend

Nathen

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Aspasia am 23. März 2024
Thank you for your feedback!

10/10 – Hervorragend

Kaylah

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Valet Icicles
Everything was clean and the beds were very comfortable. No issues with service but we didn’t require any. Valet was prompt and helpful with bags and questions. I did feel awful for them because the room they worked in had no heat. But they didn’t complain.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Kari am 9. Feb. 2024
Thank you for the excellent feedback regarding your recent stay! We look forward to welcoming you back soon.

8/10 – Gut

Lisa

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We had a show at the Hard Rock Casino. The hotel was nice and close and an easy drive. We could have walked it, but it was so cold. Breakfast in the morning was great!!!
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Kari am 9. Feb. 2024
Thank you for the great feedback! We look forward to welcoming you back soon.

10/10 – Hervorragend

chandrasekaran bodicharla

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very good
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Kari am 9. Feb. 2024
Thank you for the excellent rating!

8/10 – Gut

Ashley

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Everything was great! Only issue was the door. Had to really slam it to close it and really push hard to get it open. Other than that, no complaints!
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Kari am 9. Feb. 2024
Thank you for the great feedback! We'll have engineering take a look at the door & fix it. We look forward to welcoming you back soon.

10/10 – Hervorragend

Emily

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was very friendly. Room was clean but hard to control the temperature. Location was fantastic. The breakfast not very good but was overall a good place to stay. I would stay there again.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Kari am 9. Feb. 2024
Thank you for the excellent rating & feedback on your recent stay! We look forward to welcoming you back soon.

8/10 – Gut

Melissa

Gut: Personal & Service
When we checked in the room we were given was locked from the inside. They said they were sending housekeepeing but never did. I went back to desk 2 times to alert them. Then asked for a did room . The room we received was nice and quiet. Also, when I went to alert the desk the third time there was another couple saying their room was also locked and inhabited!! How does this happen?? After we were set in another room , all was well .
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Amanda Reynolds-Dual AGM am 11. Jan. 2024
Thank you for your recent stay at our hotel. We are sorry to hear that you experienced difficulties during your stay. We will take your issues into consideration as we work with our team on service standards. We hope you will consider staying with us in the future.

8/10 – Gut

Joyce

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Didn’t like the parking. You have to park in a parking garage that is to far away from entrance of the hotel. It's extremely difficult to manage your luggage, your children and do all that walking just to get to the hotel. If you are by yourself traveling it might be easier. But definitely not convenient. Especially when you have children.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Amanda Reynolds-Dual AGM am 11. Jan. 2024
Thank you for your recent stay at our hotel. We are sorry to hear that you experienced difficulties with the parking garage during your stay. We will take your concerns under advisement as we are constantly trying to improve our guest's experience. We hope you will consider staying with us in the future.

6/10 – Okay

Andrew

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Hotel and room was clean, but room was not ready at check-in and no advanced notice from the hotel that there would be a delay. Many guests were in the hotel lobby waiting for nearly 3 hours to get access to their rooms. Communication from the hotel/management has an opportunity for improvement.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Amanda Reynolds-Dual AGM am 11. Jan. 2024
Thank you for your recent stay at our hotel. We are sorry to hear that you had difficulties during check it. We will take your feedback into consideration as we constantly strive to improve our guest experience. We hope you will consider staying with us in the future.

10/10 – Hervorragend

Kip, Mason

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Amanda Reynolds-Dual AGM am 11. Jan. 2024
Thank you for your recent stay at our hotel. We are glad you enjoyed yourself!

10/10 – Hervorragend

Regina, Bloomington

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Kudos to Lawrence Carter. Best manager ever! I was charged for the room even though it was pre-paid and he was able to fix it in no time. A most valued employee in spades! And it made our stay great!
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Amanda Reynolds-Dual AGM am 12. Dez. 2023
We are glad to hear that Lawrence was able to assist you with your issue! I will be sure to pass along the kind words to him! We can't wait to welcome you back again!

10/10 – Hervorragend

Robert

Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Amanda Reynolds-Dual AGM am 12. Dez. 2023
Thank you for your recent stay with us! We are glad you enjoyed yourself! We can't wait to welcome you back!

8/10 – Gut

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Check in with Lawrence was excellent! Bathroom fan did not work.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Amanda Reynolds-Dual AGM am 12. Dez. 2023
We are glad to hear Lawrence was able to assist you with your issue. We will pass along this information to our maintenance team so that we can resolve this issue for the future. We can't wait to welcome you back again!

8/10 – Gut

Julie

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The digital key was a little tricky to figure out on the elevator, but thankfully a stranger helped. The hotel was beautiful but only had $42 valet parking that wasn't mentioned in the reservation. I called several times on the way to inquire but no one answered the phone. I googled and found a parking option right beside the hotel for $12. The breakfast was decent but not great. The property is conveniently located to the Taft theater and dining options. We stayed on the 11th floor but there's no view. One other small thing was the lotion dispenser was empty in the bathroom and a light was out over the mirror.
Aufenthalt von 1 Nacht im November 2023
Antwort von Amanda Reynolds-Dual AGM am 5. Dez. 2023
Thank you for taking the time to share your experience at our hotel. We appreciate your feedback. We will be sure to funnel your concerns to the proper departments to ensure these issues don't arise in the future. We hope to be able to welcome you back!

10/10 – Hervorragend

Wendy

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very clean and Libby was nice. Staff was exceptional
Aufenthalt von 1 Nacht im November 2023
Antwort von Amanda Reynolds-Dual AGM am 29. Nov. 2023
Thank you for staying with us! We can't wait to welcome you back again!

10/10 – Hervorragend

Casey

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Close to great restaurants, 0.4 miles to Bengals Stadium. Clean, quiet, king room was huge! Room key access for guest floors creates a feeling of safety/ security.
Aufenthalt von 1 Nacht im November 2023
Antwort von Amanda Reynolds-Dual AGM am 29. Nov. 2023
Thank you for staying with us! We can't wait to welcome you back again!

10/10 – Hervorragend

Charles

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
My trip was for the Bengals game so it is very close from the hotel to the Paycor Stadium. Walkable distance to the stadium and easy access to find restaurant around the hotel.
Aufenthalt von 2 Nächten im November 2023
Antwort von Amanda Reynolds-Dual AGM am 25. Nov. 2023
Thank you for your recent stay at our hotel! We are happy to hear you enjoyed your stay. We can't wait to welcome you back! Whodey!!

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great location
Really enjoy our stay. Great location and rooms were great.
Aufenthalt von 1 Nacht im November 2023
Antwort von Amanda Reynolds-Dual AGM am 17. Nov. 2023
Thank you for your recent stay at our hotel. We are pleased you enjoyed yourself! We can't wait to welcome you back again!

10/10 – Hervorragend

brad

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2023
Antwort von Amanda Reynolds-Dual AGM am 17. Nov. 2023
Thank you for your recent stay! We can't wait to welcome you back!

10/10 – Hervorragend

Rhonda

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice stay!
Aufenthalt von 1 Nacht im November 2023
Antwort von Amanda Reynolds-Dual AGM am 17. Nov. 2023
Thank you for your recent stay at our hotel! We can't wait to welcome you back!