4/10 – Schlecht
Kim
Mit dem Partner gereist
7. Apr. 2024
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service und Ausstattung
Upon arrival. No one at front desk. Het to room and it had not been cleaned. Back to front desk and got new room. Get to that room appeared clean but no towels. Back to front desk, no one there. Waited and waited. Saw cleaning crew so went to get towels. She was extremely apologetic explained her first day back after 4 weeks being off. She got towels out of big bin..double checked they were clean because did not see another bin to put dirty laundry in. Got back to room and cleaned the nightstand off which looked like someone had eaten on it. Left to grab supper upon leaving 2 cars were blocking the enterance and two guys came out of a room running to front desk area. When we returned the enterance was still blocked so had to go around building and entered between 2 trucks. You can hear every other guest. Door handles are off doors marked for employees. The front enterance is very nice looking, well decorated. Was not a bad hotel but needed a good cleaning, needs to be stocked properly, and needs walls painted where they have patched, dusted, and stocked with hairdryer, and front desk should be manned 24/7.
Kim
Aufenthalt von 1 Nacht im April 2024