Alle angezeigten Bewertungen beruhen auf Erfahrungen echter Gäste. Nur Reisende, die ihre Unterkunft bei uns gebucht haben, können eine Bewertung abgeben. Wir überprüfen Bewertungen gemäß unseren Richtlinien und veröffentlichen alle Bewertungen, ob positiv oder negativ.Weitere InformationenWird in einem neuen Fenster geöffnet
696 von insgesamt 1139 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
10 – Hervorragend
696
239 von insgesamt 1139 Gästebewertungen haben eine Bewertung von 8 - Gut" "
8 – Gut
239
95 von insgesamt 1139 Gästebewertungen haben eine Bewertung von 6 - Okay" "
6 – Okay
95
69 von insgesamt 1139 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 – Schlecht
69
40 von insgesamt 1139 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "
2 – Ungenügend
40
9,0/10
Sauberkeit
9,0/10
Personal & Service
8,2/10
Ausstattung
8,6/10
Zustand der Unterkunft
8,6/10
Umweltfreundlichkeit
Bewertungen
10/10 – Hervorragend
Bernhard
Mit der Familie gereist
28. Mai 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Chicago First time
Super Lage, service super, Personal immer freundlich, kommen gerne wiedrt
Bernhard
Aufenthalt von 3 Nächten im Mai 2023
Antwort von Front Office Manager am 29. Mai 2023
Bernhard,We are absolutely delighted by your kind words and the 5-star rating you awarded us. Your satisfaction is our utmost priority, and it brings us immense joy to know that we exceeded your expectations. We appreciate your valuable feedback and look forward to serving you with the same level of excellence on your future visits.
8/10 – Gut
Ernst
Geschäftlich gereist
9. Okt. 2022
Gut: Sauberkeit, Personal & Service und Ausstattung
Lage war top.
Ernst
Aufenthalt von 4 Nächten im September 2022
Antwort von Front Office Manager am 10. Okt. 2022
Thank you so much for choosing Royal Sonesta. We appreciate your feedback and hope to see you again soon.
6/10 – Okay
Jeannine
27. Apr. 2022
Gut: Sauberkeit, Personal & Service und Ausstattung
Jeannine
Aufenthalt von 5 Nächten im April 2022
10/10 – Hervorragend
Ismael Gilles, Columbia
Geschäftlich gereist
21. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
My room was clean and staff friendly.
Ismael Gilles
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Director of front office am 22. Mai 2024
Thank you so much for your 5-star rating! We are thrilled to know that you had a wonderful stay with us. Your positive feedback means a lot to our team, and it motivates us to continue providing excellent service. We look forward to welcoming you back on your next visit!
10/10 – Hervorragend
Hannah
Mit dem Partner gereist
21. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great!
Hannah
Aufenthalt von 1 Nacht im März 2024
Antwort von Director of front office am 22. Mai 2024
Thank you for your wonderful 5-star rating! We're so pleased to hear that you had a great experience at our hotel. Your satisfaction is our top priority, and we're glad to see that reflected in your review. We hope to have the pleasure of welcoming you back in the near future!
10/10 – Hervorragend
Jennifer
Mit der Familie gereist
19. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We took a group of girls for a fun weekend getaway - the girls loved the pool and the adults loved the Terrace on the 17th floor (on the roof) - we were able to enjoy a group meal on the terrace
Jennifer
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Director of front office am 20. Mai 2024
We're thrilled to hear that you and your group had a fantastic time during your weekend getaway at our hotel! It's wonderful to know that you loved our pool and terrace. Our pool is the perfect spot for relaxation and fun, while our Terrace offers breathtaking views. Thank you for choosing our hotel, and we can't wait to welcome you back for another amazing stay!
8/10 – Gut
Lynne
Mit dem Partner gereist
19. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very pleasant staff~
Lynne
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Director of front office am 20. Mai 2024
Thank you for the positive feedback about our staff. We always strive to provide the best service possible. We would love to hear more from you about how we could have improved your overall experience. Your insights are incredibly valuable to us in our efforts to enhance our services. Please feel free to share any additional feedback or suggestions you may have. We appreciate your input and look forward to welcoming you back for an even better stay in the future!
10/10 – Hervorragend
Michael
Mit der Familie gereist
18. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Had a great stay. Would come back again.
Michael
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Director of Front Office am 20. Mai 2024
Thank you for giving us a perfect rating! We are delighted that you had a great experience at our hotel. Your feedback is truly appreciated, and we are thrilled that you enjoyed your time with us. We can't wait to see you again in the future!
10/10 – Hervorragend
Jacob
13. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Jacob
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Director of front office am 14. Mai 2024
Thank you for the fantastic 5-star rating! We are thrilled that you enjoyed your time at our hotel. Your support is truly appreciated, and we can't wait to host you again soon.
10/10 – Hervorragend
Alda
11. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Alda
Aufenthalt von 6 Nächten im Mai 2024
Antwort von Director of Front Office am 12. Mai 2024
We're thrilled to see that you rated your experience with us a perfect 5 stars! Your feedback is invaluable to us, and we're delighted that you enjoyed your stay. Please do come back and visit us again soon!
8/10 – Gut
Julie
10. Mai 2024
Gut: Personal & Service
Julie
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Director of Front Office am 12. Mai 2024
Thank you for your review and for rating. We're glad you enjoyed your stay overall. If there's anything specific that you think we could have done better, we'd greatly appreciate your insights. Your feedback is instrumental in helping us provide the best possible experience for all our guests. Looking forward to hearing from you.
10/10 – Hervorragend
Steven
Mit der Familie und kleinen Kindern gereist
10. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was amazing! Gabby especially. She was so friendly and welcoming! Made us feel right and home. We also had a technician come to the room to help retrieve my wife’s neclace that fell behind the sink. He got it out with little trouble, special shout out to him as well. The hotel is close to the redline subway and was easy to walk around from the hotel. Would highly recommend and would stay here in the future.
Steven
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Director of Front Office am 12. Mai 2024
Thank you so much for your wonderful review! We're thrilled to hear that Gabby and our engineer made such a positive impression on your stay. We're committed to providing exceptional service to all our guests, and it's fantastic to hear that we succeeded in making you feel welcome and at home. We're also glad that our convenient location near the redline subway made exploring the area easy for you. We truly appreciate your recommendation and look forward to welcoming you back on your future visits!
10/10 – Hervorragend
Laura
Mit der Familie gereist
9. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Geweldig hotel met een prima prijs/ kwaliteit verhouding in het hart van Chicago; alles is op loopafstand! Bij een volgend bezoek aan Chicago zou ik weer verblijven in dit hotel.
Laura
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Director of front office am 10. Mai 2024
Hartelijk dank voor uw geweldige beoordeling! We zijn blij dat u genoten heeft van uw verblijf en de prijs-kwaliteitverhouding van ons hotel in het hart van Chicago waardeert. Het is fantastisch te horen dat alles naar wens was en dat de locatie ideaal was voor uw behoeften. We kijken ernaar uit om u bij uw volgende bezoek aan Chicago opnieuw te mogen verwelkomen in ons hotel.
10/10 – Hervorragend
Paul
Mit der Familie gereist
8. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Front desk staff was very professional and friendly. Located in a good area with lots to do within walking distance. Beds were comfortable.
Paul
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Director of front office am 10. Mai 2024
We're delighted to know that our front desk staff made a great impression with their professionalism and friendliness. It's also wonderful to hear that you enjoyed our location and the comfort of our beds. We appreciate your review and hope to see you again in the future for another enjoyable stay.
10/10 – Hervorragend
Stacy, Chaska
Mit dem Partner gereist
8. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent property for long weekend stay
Stacy
Aufenthalt von 2 Nächten im April 2024
Antwort von Director of Front Office am 10. Mai 2024
Thank you so much for your positive feedback regarding your long weekend stay at our property! We're thrilled to hear that you had an excellent experience. We look forward to welcoming you back for another relaxing getaway soon.
10/10 – Hervorragend
Darren
6. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Darren
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Director of front office am 10. Mai 2024
Thank you for awarding us with a 5-star rating! We're overjoyed to know that you had a delightful experience with us. Your high rating serves as a wonderful motivator for our team to continue delivering exceptional service. We'd love to welcome you back and provide another seamless and memorable stay. Should you wish to share more about your visit, we'd be delighted to hear from you. Warm regards and safe travels until then!
10/10 – Hervorragend
Sharon
Mit dem Partner gereist
6. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Our room was amazing
Sharon
Aufenthalt von 1 Nacht im April 2024
Antwort von Director of Front Office am 6. Mai 2024
We're thrilled to hear that you found your room amazing! Providing our guests with comfortable and enjoyable accommodations is what we strive for. Thank you for sharing your positive experience, and we hope to welcome you back for another amazing stay in the future!
10/10 – Hervorragend
Blessing
6. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice and clean environment and the staffs was also friendly
Blessing
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Director of Front Office am 6. Mai 2024
We're thrilled to hear that you found our hotel environment nice and clean, and that our staff were friendly during your stay. Providing a welcoming and comfortable atmosphere for our guests is always our top priority. Thank you for taking the time to share your experience, and we hope to have the pleasure of hosting you again soon!
8/10 – Gut
Jenna
Geschäftlich gereist
5. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It’s definitely a nice hotel. Great location. Friendly front desk staff. The valet was nice.
Jenna
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Director of Front Office am 6. Mai 2024
Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us and that our location, front desk staff, and valet service met your expectations. We strive to provide excellent service and a comfortable experience for all our guests, and we're thrilled that we succeeded with you. We look forward to welcoming you back on your next visit!
4/10 – Schlecht
Danny
Mit einer Gruppe gereist
4. Mai 2024
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
The pictures showed that there was a sofa in the room but it didn't. Staff didn't help resolve the issue. Also bathroom was not too private. Very bad room
Danny
Aufenthalt von 4 Nächten im April 2024
10/10 – Hervorragend
Belinda
Mit einer Gruppe gereist, Mit der Familie gereist
1. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great area! Convenient to everything!
The staff was wonderful
We had a wonderful weekend!
Belinda
Aufenthalt von 3 Nächten im April 2024
Antwort von Director of Front Office am 2. Mai 2024
Thank you for your review! We are glad to hear that you enjoyed our great area and that our staff contributed to a wonderful weekend for you. We strive to provide a convenient and enjoyable experience for all our guests, and we are pleased to hear that we succeeded with your stay. We hope to see you again soon.
10/10 – Hervorragend
Heidi
30. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Heidi
Aufenthalt von 4 Nächten im April 2024
Antwort von Director of Front Office am 2. Mai 2024
We appreciate your 5-star rating! It's wonderful to hear that you enjoyed your time at our hotel. Thank you for choosing to stay with us, and we look forward to hosting you again for another amazing experience!
10/10 – Hervorragend
Shameli
Mit dem Partner gereist
29. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
In love
Shameli
Aufenthalt von 3 Nächten im April 2024
Antwort von Director of Front Office am 2. Mai 2024
We are thrilled to hear that you are in love with our hotel! Thank you for sharing your positive experience with us. We look forward to welcoming you back for more memorable moments.
10/10 – Hervorragend
Keenan
29. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great stay
Keenan
Aufenthalt von 2 Nächten im April 2024
Antwort von Director of Front Office am 29. Apr. 2024
Thank you for your positive feedback! We are thrilled that you had a great stay with us. We hope to have the pleasure of hosting you again soon!
8/10 – Gut
Tim
29. Apr. 2024
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
The bed sheets were dirty but everything else was great!
Tim
Aufenthalt von 1 Nacht im April 2024
Antwort von Director of Front Office am 29. Apr. 2024
We apologize for the issue with the bed sheets and appreciate you bringing it to our attention. We are glad to hear that everything else was great during your stay. Please know that we will address the cleanliness concern promptly. We hope to have the opportunity to host you again and provide a flawless experience.
10/10 – Hervorragend
Farukh
28. Apr. 2024
Farukh
Aufenthalt von 1 Nacht im April 2024
Antwort von Director of front office am 20. Mai 2024
We appreciate you taking the time to rate our hotel with 5 stars! It's wonderful to know that you enjoyed your stay with us. Your positive feedback means a lot to us, and we hope to have the pleasure of hosting you again soon.
8/10 – Gut
Holly
28. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great checkin experience with Gabby
Holly
Aufenthalt von 3 Nächten im April 2024
Antwort von Director of Front Office am 29. Apr. 2024
Thank you for sharing your great check-in experience with Gabby! We will be sure to pass along your compliments to her. We are glad you enjoyed your stay and look forward to your next visit.
10/10 – Hervorragend
Sheelagh
Geschäftlich gereist
28. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The rooms were nicely decorated, clean and spacious.
The staff was welcoming and friendly throughout the hotel.
There was free coffee in the lobby each morning, alrhough no coffee makers in the room.
Convenient location in walking distance to many shops, restaurants and attractions.
Sheelagh
Aufenthalt von 3 Nächten im April 2024
Antwort von Director of Front Office am 29. Apr. 2024
Thank you for your detailed review! We are thrilled to hear that you enjoyed the nicely decorated, clean and spacious rooms, as well as the welcoming and friendly staff. We appreciate your feedback regarding the coffee and location. We hope to see you again in the future!
10/10 – Hervorragend
Darlene, Round Lake
Mit dem Partner gereist
28. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Love my stay here.
Darlene
Aufenthalt von 1 Nacht im April 2024
Antwort von Director of Front Office am 29. Apr. 2024
Thank you for your positive feedback! We are delighted to hear that you loved your stay with us. We hope to welcome you back again soon!
10/10 – Hervorragend
Chris
28. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great stay, my daughter and I had a blast
Chris
Aufenthalt von 2 Nächten im April 2024
Antwort von Director of Front Office am 29. Apr. 2024
We are delighted to hear that you and your daughter had an amazing stay with us! Thank you for sharing your positive experience. We look forward to welcoming you both back for another great stay!
8/10 – Gut
Jonathan
28. Apr. 2024
Gut: Sauberkeit
Jonathan
Aufenthalt von 1 Nacht im März 2024
Antwort von Director of Front Office am 29. Apr. 2024
Thank you for taking the time to rate your stay. We appreciate your feedback and value your input. Was there anything that we could have done better to enhance your stay? Your feedback is important to us, and we strive to make every guest experience exceptional. Thank you for choosing to stay with us, and we hope to hear from you soon.
10/10 – Hervorragend
Samone
Mit dem Partner gereist
25. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Super super nice, I recommend the junior spa suite. Very beautiful and relaxing for an affordable price!
Samone
Aufenthalt von 1 Nacht im April 2024
Antwort von Director of Front Office am 25. Apr. 2024
Thank you so much for your glowing review! We're thrilled to hear that you enjoyed your stay in our junior spa suite and found it both beautiful and relaxing. Providing an affordable yet luxurious experience is always our goal, and we're delighted that we hit the mark for you. We appreciate your recommendation and hope to welcome you back for another rejuvenating stay soon!
10/10 – Hervorragend
Karen
Mit dem Partner gereist
22. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Quiet area to hang out in with fireplace. Nice pool. Great area for walking to a lot of things.
Karen
Aufenthalt von 5 Nächten im April 2024
Antwort von Director of Front Office am 23. Apr. 2024
Thank you for sharing your experience with us! We're thrilled to hear that you enjoyed our quiet atmosphere, complete with a cozy fireplace for relaxation. Our team takes pride in providing a serene environment for our guests to unwind. It's wonderful to know that you found our pool enjoyable and our location convenient for exploring the area on foot. We hope to welcome you back for another peaceful getaway soon!
8/10 – Gut
Matthew
19. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Matthew
Aufenthalt von 5 Nächten im April 2024
Antwort von Director of Front Office am 21. Apr. 2024
Thank you for rating your recent stay with us. We're delighted that you had a positive experience overall. However, since we strive for perfection, we'd appreciate hearing what we could have done better to earn 5 stars. Your feedback is invaluable to us in continually improving our services.Looking forward to hearing from you.
10/10 – Hervorragend
Jessica
Mit dem Partner gereist
18. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location, close to many attractions. The staff was very friendly and the hotel was very clean! Would stay again!
Jessica
Aufenthalt von 4 Nächten im April 2024
Antwort von Director of Front Office am 19. Apr. 2024
Thank you for your amazing feedback! We're thrilled to hear that you enjoyed our hotel's great location, friendly staff, and cleanliness. It's wonderful to know that you had a positive experience with us and that you would choose to stay again.We look forward to welcoming you back for another enjoyable stay in the future!
10/10 – Hervorragend
Diana
18. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Diana
Aufenthalt von 1 Nacht im April 2024
Antwort von Director of Front Office am 19. Apr. 2024
Thank you for taking the time to rate your experience with us! We're thrilled to see that you rated us 5 out of 5. Your feedback means the world to us and serves as motivation to continue providing exceptional service.We hope to have the pleasure of welcoming you back soon for another outstanding stay!
10/10 – Hervorragend
Adrienne
16. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
My first time visiting Chicago and i actually meant to select the Royal Sonesta downtown i didnt know there were two locations however the river north location was great! The location was very convenient i didn’t have to uber much. The room was great. They let me do a courtesy late check out and i paid for an additional hour. I definitely recommend!
Adrienne
Aufenthalt von 2 Nächten im April 2024
Antwort von Director of Front Office am 16. Apr. 2024
Thank you for your recommendation and kind words about your stay at our River North location! We are glad you enjoyed the convenience of our location and the great room. It's wonderful to hear that our team accommodated your request for a late check-out. We appreciate your feedback and look forward to welcoming you back on your next visit to Chicago!
10/10 – Hervorragend
Michael
15. Apr. 2024
Michael
Aufenthalt von 1 Nacht im April 2024
10/10 – Hervorragend
Jennifer
Mit dem Partner gereist
15. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Friendly and welcoming. Great location.
Jennifer
Aufenthalt von 2 Nächten im April 2024
Antwort von Director of Front Office am 16. Apr. 2024
We are thrilled to hear that you found our hotel friendly, welcoming, and conveniently located! Thank you for sharing your positive experience. We hope to have the pleasure of hosting you again during your future travels.
10/10 – Hervorragend
Ricky
Mit dem Partner gereist
14. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This property was a great location and a great place to stay. Close to all amenities, including transit, shopping and dining. The staff were all amazing can’t see enough great things about everyone we encountered.
Ricky
Aufenthalt von 3 Nächten im April 2024
Antwort von Director of Front Office am 16. Apr. 2024
We are delighted to hear that you had a great experience at our property! It's fantastic to know that you enjoyed our convenient location and the nearby attractions. We will be sure to share your kind words with our amazing staff. Thank you for your glowing review, and we look forward to hosting you again!
10/10 – Hervorragend
Noemi
14. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was so clean and comfortable the upgrade was amazing and it was the perfect stay. Close to everything and the view was beautiful
Noemi
Aufenthalt von 1 Nacht im April 2024
Antwort von Director of Front Office am 16. Apr. 2024
Thank you for your wonderful feedback! We are thrilled to hear that you enjoyed your upgraded accommodations and had a perfect stay with us. We are glad you found our hotel clean, comfortable, and conveniently located with a beautiful view. We hope to welcome you back soon!
8/10 – Gut
Eric
13. Apr. 2024
Eric
Aufenthalt von 3 Nächten im April 2024
Antwort von Director of Front Office am 4. Mai 2024
Thank you for choosing our hotel for your stay! We're glad to hear that you had a positive experience overall. Your feedback is valuable to us, and we're always striving to improve. If you have any specific suggestions on how we can enhance our services or facilities, please feel free to share. We're committed to providing the best possible experience for our guests and would love to hear your thoughts. We hope to have the opportunity to welcome you back in the future and exceed your expectations.
10/10 – Hervorragend
James
Mit einer Gruppe gereist
12. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Extraordinary affordability for a downtown hotel. Great friendly, well-trained/experienced staff.
James
Aufenthalt von 3 Nächten im April 2024
Antwort von Director of Front Office am 12. Apr. 2024
Thank you so much for taking the time to share your experience! We're thrilled to hear that you found our downtown hotel to be affordable and that you enjoyed the service provided by our friendly and experienced staff. Your kind words mean a lot to us, and we hope to have the pleasure of welcoming you back again soon!
8/10 – Gut
Eric
Geschäftlich gereist
10. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Room was nice. Staff was helpful. Restaurant wasn’t open.
Eric
Aufenthalt von 1 Nacht im April 2024
Antwort von Director of Front Office am 10. Apr. 2024
Thank you for your feedback. We're glad you found the room nice and our staff helpful. We apologize for any inconvenience regarding the restaurant closure. Please rest assured that we're continuously working to improve our services, and we hope to have the opportunity to serve you better in the future.
10/10 – Hervorragend
Louis
Mit dem Partner gereist
7. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This the 3rd Sonesta we tried in Chicago for a couple weekend getaway. We had a great experience, the staff was very helpful the room was very clean and everything worked. The furniture did not show any major wear. This location is very convenient to the subway, restaurants and shopping. We will stay again.
Louis
Aufenthalt von 3 Nächten im April 2024
Antwort von Director of Front Office am 10. Apr. 2024
We're delighted to hear that you had a great experience during your weekend getaway! It's wonderful to know that our staff's helpfulness, the cleanliness of our rooms, and the convenience of our location all contributed to your enjoyment. Thank you so much for your continuous loyalty and support. We can't wait to host you again for another memorable stay!
10/10 – Hervorragend
Troy
7. Apr. 2024
Troy
Aufenthalt von 1 Nacht im April 2024
Antwort von Director of Front Office am 28. Apr. 2024
Thank you for the perfect score! We're delighted you enjoyed your stay with us. Looking forward to welcoming you back soon!
10/10 – Hervorragend
Maram
7. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great value for clean hotel, nice staff, safe, and great location.
Maram
Aufenthalt von 3 Nächten im April 2024
Antwort von Director of Front Office am 12. Apr. 2024
We're delighted to hear that you found our hotel to be a great value! Providing a clean and safe environment, along with exceptional service from our staff, is our top priority. And we're thrilled that our location worked well for you. Thank you for choosing us, and we look forward to welcoming you back on your next visit!
10/10 – Hervorragend
John
Mit dem Partner gereist, Mit einer Gruppe gereist
7. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was great, no
Complaints
John
Aufenthalt von 3 Nächten im April 2024
Antwort von Director of Front Office am 10. Apr. 2024
Thank you for taking the time to share your experience! We're pleased to hear that our staff met your expectations and that you had no complaints during your stay. We appreciate your kind words and hope to welcome you back soon.
10/10 – Hervorragend
Michael
Mit dem Partner gereist
7. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The room was fantastic and good dining, can't say that we didn't like anything.
Michael
Aufenthalt von 1 Nacht im April 2024
Antwort von Director of Front Office am 10. Apr. 2024
We're delighted to hear that you enjoyed your stay and found the room fantastic! It's great to know that you also enjoyed our restaurant CBR. Thank you for your positive feedback; we hope to have the pleasure of hosting you again in the future.
10/10 – Hervorragend
Katie
Mit einer Gruppe gereist
6. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Stayed for the first time and was very happy! Staff went above and beyond to make the stay a pleasant one!
Katie
Aufenthalt von 3 Nächten im April 2024
Antwort von Director of Front Office am 10. Apr. 2024
Thank you for choosing to stay with us! We're thrilled to hear that your first experience at our hotel was a happy one. Our staff takes pride in going above and beyond to ensure our guests have a pleasant stay. We look forward to welcoming you back soon!